Healthier Weight Recenzje 

1260
•
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Occasionally we have to make big life altering decisions. Mine was the decision to use Healthier weight to help me lose the weight I had been gaining over many years and in 2018, after reaching a peak... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Absolutely terrible. No support. Left in limbo have been told contradicting things. You are left in limbo especially if you had any procedures before the old HW went into liquidation. VERY EAGER TO... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I was told that I needed an gallbladder removal and explored various private options available to me, as this was a daunting exercise outside the NHS. Healthier Weight were the most proactive a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I’ve been so pleased with the service I received, from my first contact regarding gallbladder removal to post surgery. Everyone in the team has been so lovely and genuinely kind. The fixed price gave... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Odchudzanie
  2. również w kategorii:
  3. Fitness i dietetyka

Napisane przez firmę

Healthier Weight is exclusively devoted to the management of overweight and obese patients. No other healthcare organisation in Europe provides such a comprehensive range of obesity surgery and weight loss programmes.

Why choose us?

Napisane przez firmę

No hidden extras
Our procedure packages are all inclusive and explained in detail prior to going ahead.
Support for life
Once you have a procedure, you're a patient of ours for life. We will always be at the other end of the phone or email for you.
Aftercare by specialists
Weight loss is all that we do and we're specialists in it. We work with the UK's best surgeons and medical teams.
Up to 5 year warranty
For peace of mind, we offer a warranty with our procedures to cover any costs of returning to theatre.
Interest free payment plans
Whether you need to loan the whole procedure cost or just part, we can offer a finance plan to suit your needs, including interest free!

Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(1260)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 22

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Fantastic experience

I have nothing but good things to say about Healthier Weight and my surgeon Mr Loy. From the start to the end of my procedure I was looked after, communicated with, reassured and cared for with diligence and respect.

Surgery was a success and I feel so much better already, only four weeks post-op. Thank you to the whole team at Healthier Weight!

10 lipca 2023
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Odpowiedź od Healthier Weight

Thank you for your kind review. We are pleased that you feel well-informed and supported under our care. It is fantastic to hear that your journey is off to a great start and we look forward to supporting you throughout it.

Warmest Regards,

HW

Oceniono na 5 z 5

I had a great experience with them

I had a great experience with them. Nothing was too much and i was assured with everything I needed from consultations to hospital experience. Was really like a VIP.

30 czerwca 2023
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Odpowiedź od Healthier Weight

Thank you for your positive review - it is lovely to hear that your overall experience has been great. We are excited to take on this journey with you and support you throughout.

Warmest Regards,

HW

Oceniono na 5 z 5

Gastric sleeve operation 25th July

Gastric sleeve operation 25th July

The staff at Healthier Weight and the Priory Hospital were amazing very friendly and very supportive to my needs. I've received loads of after care and support and would definitely recommend Healther Weight.

Mr Anthony Hill

25 lipca 2023
Opinia niezależna
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Odpowiedź od Healthier Weight

Thank you for your review Anthony. We are delighted to read your kind words about our Aftercare, as it is truly central to our service. We look forward to following your journey and supporting you throughout.

Warmest Regards,

HW

Oceniono na 4 z 5

4 stars

The reason I did not give 5 stars was due to the fact all communication,appointments & calls had to be made between the hours of 9-5pm Mon- Fri !
I work & found this very stressful.
Emails, questionnaires , Zoom meetings with various clinicians all had to be actioned by a certain time on a certain day.

24 lipca 2023
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Odpowiedź od Healthier Weight

Thank you for your review Caroline - we will certainly take on board your comments. We understand that it can be difficult to answer calls during our standard open-office hours, however, please note that we always do our best to accommodate for any special requests regarding suitability for scheduled calls and appointments. If you do have any special requests of your own, please do not hesitate to let us know.

Warmest Regards,

HW

Oceniono na 5 z 5

Just the best experience you will ever…

Just the best experience you will ever have with healthier weight!!! I was so nervous using them and parting with such a lot of money and wasn’t to sure if they were the best people but after seeing the NHS also use this company for weight loss surgery it put my mind at ease and it was the best decision I made!!!!Always a phone call away if needed and always on time to have a catch up with progress…worth every penny and the staff are the loveliest bunch you could ask for!!! Thank you healthier weight for giving me confidence and going from a size 24 to a 10 in 9 months!!!!!!!

27 lipca 2023
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Odpowiedź od Healthier Weight

Hi Caire,

Thank you for your heartwarming feedback - we truly appreciate you taking the time to write your review.

We are delighted that you chose to be a patient with us, and that you are happy with the work that we do. We are passionate about our patients, so it is fantastic to hear your experience.

We would also like to congratulate you on your astonishing results - that is a massive achievement.

Warmest Regards,

HW

Oceniono na 5 z 5

Top Marks….

The experience was excellent from start to finish. Pre op I was fully informed re the procedure and what was required of me before the op, any questions were answered fully and all staff were knowledgeable and friendly. The hospital was superb the consultant and anaesthetist put me at ease and the nursing staff were attentive and super friendly they were a credit to the hospital. Post op i have used the app to ask questions which were answered almost immediately and again the staff I have spoken to during my post op calls have been excellent. I wouldn’t hesitate to recommend.

27 czerwca 2023
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Odpowiedź od Healthier Weight

Hi there,

Thank you for your fabulous review - we truly appreciate it and are pleased to hear that you have felt so well-informed throughout. We are always within reach and are happy to help, so it is lovely to read about your experience with us. We will furthermore be sure to forward on your kind words to the surgeon and hospital.

We look forward to following you on your journey!

Warmest Regards,

HW

Oceniono na 5 z 5

Fabulous company

I had been thinking of surgery for quite a while and was worried about the whole process as it’s not a little thing, it’s life changing operation so making the right choices are important. I looked at various companies and decided to go with HW because I liked the way they conducted themselves , they were very efficient and the packages offered suited me.
Well, I’m so glad I did, the whole team have been just amazing, they have organised everything from start to finish , they have been with me every step of the way, provided me with all the information I needed pre op and post op, I am called regularly by the bariateic team to check up on my well being or answer any questions I have and on top of that they have provided me with a fabulous online app where I can access all the information I need to help me with meal planning , week by week food guidance , recipes, exercise, and much much more.
They build a relationship with you from the first call and make you feel so at ease and very relaxed, nothing is too much trouble, they have given me excellent customer service. I couldn’t have done this journey without them and even though I still have a way to go yet before I reach my target I know I have all the support I need whenever I need it to help me get there.
They are a very kind and caring company.

I’d like to personally thank the Bariatric team I deal with - Angela and Carla and the patient support team - Vicki Sophie and Grace your support has been outstanding and much very much appreciated. X

26 czerwca 2023
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Odpowiedź od Healthier Weight

Hi Fran,

Thank you so much for taking the time to write this review. We are so pleased that you have been happy with our service from the very start - across our various dedicated teams and through our app. Preparation and support are both incredibly important weight loss journeys and we are thrilled that you have experienced these under our care.

You are absolutely correct in saying that you have our continuous support - with us, you are a patient for life and we look forward to following your fabulous journey.

Warmest Regards,

HW

Oceniono na 5 z 5

Made me feel very at ease with…

Made me feel very at ease with everything. The support so far has been amazing, pre op and op date all confirmed and I am very excited to start my new journey!

23 lipca 2023
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Odpowiedź od Healthier Weight

Thank you for your kind review Harriet. We are excited for your journey to start too, and look forward to supporting you throughout.

Warmest Regards,

HW

Oceniono na 5 z 5

I am now 2 years Post Op and Healthier…

I am now 2 years Post Op and Healthier Weight have always been on the ball with contacting me every couple of months to begin with for so long and then my 6 month, my 1 year, 18month and 2 year check up to make sure I'm okay, they also made me feel like I can contact them whenever I need too which I have done via email or call and someone has gotten back to me as soon as possible.
I originally decided to go with HW as they didn't seem as "salesy" on the phone as some other companies and actually cared about why I was doing this and I still feel this to this day. Thankyou to the whole of the team!

17 lipca 2023
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Odpowiedź od Healthier Weight

Hi Sherriden,

Thank you for taking the time to write this review. We are extremely pleased to hear about your experience - open, continuous communication is so important to us, as this provides patients with the best possible support. With us, you are a patient for life and we look forward to staying in touch with you.

Warmest Regards,

HW

Oceniono na 5 z 5

Excellent

Complicated Gallbladder Disease. Due to pain and concerns over waiting lists, opted to go private. From initial contact to sale, professional, helpful, friendly and thorough. Offered the best price for the procedure in my region. Assigned a Surgeon Mr Spyros Kapoulas. Initial consult gave me the opportunity to learn about the cholecystectomy procedure and ask questions. Surgery booked within 6 weeks due to complications with my condition. Operated on at Burcot Hall. All Nurses and Surgical Team were helpful, professional and supportive. Advised at all times in pre-op and post-op conditions. Mr Kapoulas did an exceptionally neat job with the Laproscopy procedure. Glue not staples or stitches. Discharged next day and recovering well. Highly recommended.

18 czerwca 2023
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Odpowiedź od Healthier Weight

Hi Ruark,

Thank you for taking the time to write this review. We are extremely pleased to hear about your experience with us and we will make sure to extend your positive feedback to Mr Kapoulas and the team at Burcot Hall.

Warmest Regards,

HW

Oceniono na 4 z 5

Healthy weight app

Everyone pleasant if a little vague at times
Maybe because I am a nurse I wanted more in-depth information at times

9 czerwca 2023
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Odpowiedź od Healthier Weight

Thank you for your review Debra. Please do let us know if you ever require further, in-depth information throughout your journey. Between our different teams, there are various areas of expertise. Our Bariatric Nurses are always happy to answer any medical queries that you may have.

Warmest Regards,

HW

Oceniono na 5 z 5

Excellent service and support from…

Excellent service and support from beginning to end. Very professional at every stage.

7 czerwca 2023
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Odpowiedź od Healthier Weight

Thank you for your review Linda, we truly appreciate your feedback.

Warmest Regards,

HW

Oceniono na 5 z 5

Gallbladder removal

Great communication, swift & professional service with superb follow-up care provided.

30 maja 2023
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Odpowiedź od Healthier Weight

Thank you for your review Susannah!

Kind regards

HW

Oceniono na 5 z 5

Great experience

Great consultant for pre operation appointment. Very thorough in checking medical history ready for operation. On the day the Consultant and anaesthetist had plenty of time to answer questions and after operation both came to see me to answer ongoing questions I had. Lovely staff at hospital. Regular checks from Healthier Weight and Dietician appointments.

29 maja 2023
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Odpowiedź od Healthier Weight

Thank you for your review Denise.

We do have a thorough consultation process as it is important that our patients are treated safely. We are glad to hear that this was a positive experience for you.

It is great to hear that you also had a wonderful experience with the hospital staff too.

We look forward to supporting you throughout the duration of your journey.

Kind regards

HW

Oceniono na 5 z 5

Very supportive and friendly

Every step of the way has been so supportive by the Healthier Weight team. It is so hard making that first step and from the first phone call they have been amazing and non judgmental. It has also happened really quickly which is amazing as the last thing you’d want is to keep waiting for weeks inbetween stages.
I’d like to specifically mention Elise as she is wonderful x

26 czerwca 2023
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Odpowiedź od Healthier Weight

Thank you for taking the time to write your review Samantha.

It is great to hear that your experience with Healthier Weight has been smooth and most importantly that you have felt comfortable throughout the whole process.

We have passed on your kind words to Elise.

Kind regards

HW

Oceniono na 5 z 5

Peace of mind

Every member of staff at healthier weight and the hospital staff gave me 110%. I always feel listened to, supported and in the safest hands. My recovery has been great and knowing I can speak to a nurse within 24 hours with any queries or questions is great peace of mind. I would recommend healthier weight to anyone who wants a bariatric surgery.

26 czerwca 2023
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Odpowiedź od Healthier Weight

Thank you for your review Mrs Pargetor.

It is wonderful to hear that you have felt supported and listened to throughout your journey. Thank you for your high recommendation too!

Kind regards

HW

Oceniono na 5 z 5

They are very helpful overall

They are very helpful overall! Have been offering help ever step of the way and even send little things out in the mail to help me through my journey.
My procedure went very smoothly and couldn’t have asked for better care.

26 maja 2023
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Odpowiedź od Healthier Weight

Thank you for your review Abbey, we are pleased to hear that you have felt supported every step of the way. We are looking forward to continuing to support you throughout the duration of your journey!

Kind regards

HW

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