Occasionally we have to make big life altering decisions. Mine was the decision to use Healthier weight to help me lose the weight I had been gaining over many years and in 2018, after reaching a peak... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Absolutely terrible. No support. Left in limbo have been told contradicting things. You are left in limbo especially if you had any procedures before the old HW went into liquidation. VERY EAGER TO... Zobacz więcej
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I was told that I needed an gallbladder removal and explored various private options available to me, as this was a daunting exercise outside the NHS. Healthier Weight were the most proactive a... Zobacz więcej
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I’ve been so pleased with the service I received, from my first contact regarding gallbladder removal to post surgery. Everyone in the team has been so lovely and genuinely kind. The fixed price gave... Zobacz więcej
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Informacje dotyczące firmy
- Odchudzanie
- również w kategorii:
- Fitness i dietetyka
Napisane przez firmę
Healthier Weight is exclusively devoted to the management of overweight and obese patients. No other healthcare organisation in Europe provides such a comprehensive range of obesity surgery and weight loss programmes.
Why choose us?
Napisane przez firmę
- No hidden extras
- Our procedure packages are all inclusive and explained in detail prior to going ahead.
- Support for life
- Once you have a procedure, you're a patient of ours for life. We will always be at the other end of the phone or email for you.
- Aftercare by specialists
- Weight loss is all that we do and we're specialists in it. We work with the UK's best surgeons and medical teams.
- Up to 5 year warranty
- For peace of mind, we offer a warranty with our procedures to cover any costs of returning to theatre.
- Interest free payment plans
- Whether you need to loan the whole procedure cost or just part, we can offer a finance plan to suit your needs, including interest free!
Dane kontaktowe
Regus, Stourport Road, DY11 7QE, Kidderminster, Zjednoczone Królestwo
- 0121 693 4488
- enquiries@healthierweight.co.uk
- healthierweight.co.uk
4,5
Doskonała
1 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
DEFINITELY RECOMMEND Fom initial contact there was always…
From initial contact there was always someone there to answer any questions that cropped up previous to surgery and the same afterwards anything at all was no issue for for the contact staff/nurses/dietitian...being well looked after was one of the draws that made me choose healthier weight for my procedure.
23 października 2023
Odpowiedź od Healthier Weight
Thank you for your fabulous review. Open communication and easy-to-reach support is so important - we are pleased to hear that you experienced exactly this with us.
We look forward to continuously supporting you throughout your journey!
Warmest Regards,
HW
Odpowiedź od Healthier Weight
Thank you for your review Charlotte!
Warmest Regards,
HW
Everything has been text book smooth
Everything has been text book smooth, no issues so far and feeling great. 4wks and 5 days po
17 stycznia 2024
Odpowiedź od Healthier Weight
Thank you for your review Hayley - that is fantastic. We look forward to following your journey!
Warmest Regards,
HW
Great Care and Great Support. From the start the experince has been…
From the start the experince has been excellent and is continuing. The reviews and follow ups are always made and the nurses and surgeon remain accessable. Highly recommend Healthier Weight.
14 lutego 2024
Odpowiedź od Healthier Weight
Thank you for your review Raymond - this is wonderful to read. We are pleased that you feel well-supported and look forward to continuing that support going forward.
Warmest Regards,
HW
They was brilliant from the moment I…
They was brilliant from the moment I contacted them. Had my gallbladder removal with Mr Melik at the pines hospital. The hospital was brilliant. My aftercare was brilliant and worrys they where there. I would definitely recommend healthier weight.
19 stycznia 2024
Odpowiedź od Healthier Weight
Thank you for your review - we are so pleased to hear about your brilliant experience with us, from start to end. Thank you for choosing Healthier Weight!
Warmest Regards,
HW
Odpowiedź od Healthier Weight
Thank you for your review Kellie!
Warmest Regards,
HW
The best
healthier weight are always there, even after 15 years. All that staff are amazing and no question is to silly , I can't rate them highly enough.
16 stycznia 2024
Odpowiedź od Healthier Weight
Thank you for your review Lynn - that is so lovely. We are happy to have you as a patient and will be supporting you always.
Warmest Regards,
HW
Helpful and friendly staff excellent…
Helpful and friendly staff excellent aftercare I would definitely recommend to a friend
7 lutego 2024
Odpowiedź od Healthier Weight
Thank you for your review Claire, we are happy to hear that!
Warmest Regards,
HW
I am very happy with the service I…
I am very happy with the service I received from the beginning and continously...all the staff are very friendly and easy to talk to.
Mr Singhal done my sleeve and I couldn't be happier.
25 stycznia 2024
Odpowiedź od Healthier Weight
Thank you for your review - we are so happy to hear about your positive experience. Communication is truly key and we look forward to continuing our support for you throughout your journey!
Warmest Regards,
HW
No suitable post-op care
The pre-op conversations were average and seemed to revolve around making sure that I was going to pay for the surgery, not around the care in general. Post-op I received unscheduled calls (which weren't rescheduled when I told the caller that I wasn't available) and I was informed that an appointment with a nutritionist was something that I had to arrange myself despite it being listed as part of the package that I had paid for. I am relying on social media and online literature to carry on my own post-op care and to bumble through the nutritional side of things.
8 stycznia 2024
Odpowiedź od Healthier Weight
Hi Lotte,
We are sorry to read your review.
The pre-operative stage of our service has many components, both from a medical and an administrative perspective. Patients are provided with vast nutritional guidance before surgery, regarding both the pre-operative diet and the post-operative dietary stages. Our nurses also carry out their pre-operative calls with patients and are always happy to speak with patients if any additional support is required.
Ensuring that patients feel ready and prepared for surgery is extremely important to us, which why these procedures are in place. We are sorry to hear that you were not satisfied with the pre-operative conversations.
After surgery, there are a list of scheduled post-operative calls in place. The initial calls are from our nurses at 3 days, 10 days, 3 weeks and 8 weeks post-operation. We understand that many of our patients have busy schedules and are more than happy to re-schedule the calls if necessary, as they are crucial during the healing stages. Follow-up emails are furthermore sent after any unanswered calls.
We are sorry to hear that you feel on your own regarding post-operative nutrition. We have developed lots of nutritional guidance, all of which is sent to patients via e-mail and is further available on our website and the Healthier Weight app. The app further includes our on-demand dietician appointments, which patients schedule themselves to fit their schedules.
We have an open-door policy for all patients and encourage patients to contact our Patient Support aftercare team with any dietary or general post-operative questions they may have.
We look forward to following your journey.
Warmest Regards,
HW
I was explained what to expect and was…
I was explained what to expect and was not worried to ask questions.
2 lutego 2024
Odpowiedź od Healthier Weight
Thank you for your review Nicole, we are happy to hear that.
Warmest Regards,
HW
The whole journey has been incredible
3 stycznia 2024
Odpowiedź od Healthier Weight
Thank you for your review Hayley - this is wonderful to hear. We are happy to have you as a patient.
Warmest Regards,
HW
Always professional and helpful
22 stycznia 2024
Odpowiedź od Healthier Weight
Thank you for your review Rachel, we are pleased to read this.
Warmest Regards,
HW
It will soon be my two year anniversary…
It will soon be my two year anniversary from having a gastric sleeve organised with healthier weight the staff etc have been great always been on the other end of the phone when I needed them, they also checked up and called many times to see how I was getting and thats the whole two years not just the first month . My surgeon Rishi Singhal top man true professional in his job 👏 New me = New life = Healthy life . 26/01/22
19 stycznia 2024
Odpowiedź od Healthier Weight
Hi Johnson,
Thank you for your review - we are so pleased to hear about your experience. We have enjoyed supporting you on your journey so far and look forward to continuing our support for many years to come. With us you are a patient for life.
Thank you for choosing Healthier Weight - congratulations on your new healthy life!
Warmest Regards,
HW
So far in my journey the experience has…
So far in my journey the experience has been excellent. The standard of customer service is 100% and any issues/queries/concerns have been dealt with very efficiently and both myself and my daughter have been put at ease. I would certainly recommend Healthier Weight.
17 stycznia 2024
Odpowiedź od Healthier Weight
Hi Mandy,
Thank you for your kind review. We are so delighted to read about your experience - it reflects the patient care we strive to provide daily.
We look forward to following your journey and supporting you throughout!
Warmest Regards,
HW
Gallbladder Removal
Contact from the team was quick, friendly and I could have had my operation within 3 weeks of initial contact, although I chose a longer lead in time to suit existing commitments.
The cost is all-inclusive, no hidden fees although you are asked to swipe your card at the hospital as standard.
Mr Jumbulingham at Spire Bushey was brilliant, my wounds are well healed and very neat. The staff at the hospital were all brilliant, spotlessly clean room and no difference in treatment than had I booked with the hospital directly.
My only feedback is that I had a suspected stone stuck in my bile ducts the week ahead of surgery, this was beyond healthier weights remit and so I needed to arrange scans direct with Mr Jumbulingham which seemed to throw the customer care team at healthier weight as they weren't sure how to put me in contact with him (he did actually text/call me directly which I felt was above and beyond and very appreciated).
All of the emails I received from healthier weight were about weight loss surgery, I would suggest that some gallbladder literature is prepared as a lot of the information was completely irrelevant to me!
Overall a brilliant experience and I would recommend healthier weight and Mr Jumbulingham to others!
16 grudnia 2023
Odpowiedź od Healthier Weight
Hi Ms W,
Thank you for your review and thank you for recommending our service. We are pleased to hear that the surgery went well and that you received brilliant care at the hospital.
We are sorry to hear that you received incorrect emails that were not relevant to your surgery. This is not standard procedure and we will look into this matter, to ensure that this does not happen again.
Warmest Regards,
HW
Amazing staff and service
Staff were absolutely amazing I booked my surgery whilst on holiday and they were so accommodating to the time difference including my consultation with my surgeon any questions I had they awnsered they were so polite and helpful. They made my pre opp experience better then I could have imagined I haven’t had my opp yet but I can’t imagine a better company to go through. They were so easy to get in touch with never mind how quick the my process was took me 3 days from my first initial reach out to actually having a surgery date
9 stycznia 2024
Odpowiedź od Healthier Weight
Hi Madison,
Thank you for your review - it is fantastic to hear about your positive pre-op experience. We always do our best to accommodate our patients, to ensure a seamless journey.
We wish you a speedy recovery and look forward to continuing our support for you post-surgery!
Warmest Regards,
HW
Changed my life and given me better health
After being denied by a different company due to health reasons, Healthier weight were amazing they put me at ease throughout the process. Mr singhal was amazing and put me at so much ease and made me laugh and smile- which helped the pre op nerves on the day! Everyone was so amazing and the aftercare has been fab too! Would definitely recommend to anyone!
28 listopada 2023
Odpowiedź od Healthier Weight
Hi Helenor,
Thank you for your kind review - we are so pleased to hear about your experience with us. We are happy to have you as a patient and look forward to supporting you for years to come!
Warmest Regards,
HW
Professional caring considerate staff
30 listopada 2023
Odpowiedź od Healthier Weight
Thank you for your review!
Warmest Regards,
HW
Highly recommend
Prof Singhal was brilliant from start to finish and the nursing, physio, dietician, and admin team have done and continue to do an amazing job. I couldn’t be happier
28 listopada 2023
Odpowiedź od Healthier Weight
Thank you for your review Hayley, we appreciate your kind words. Across all of our teams, we care deeply about our patients.
We look forward to following your journey and supporting you throughout!
Warmest Regards,
HW
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