Gabi was our sales assistant, and she was incredibly helpful and friendly. She was able to provide multiple options for different pieces of furniture that we were looking for. We gave her brief descri... Zobacz więcej
Reakcja na opinię
Unit 1, Fonthill Retail Park, Ballyowen, D22 YD89 Dublin, Dublin 22, IE
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Gabi was our sales assistant, and she was incredibly helpful and friendly. She was able to provide multiple options for different pieces of furniture that we were looking for. We gave her brief descri... Zobacz więcej
Reakcja na opinię
I had a great experience in Harvey Norman at fonthil. All the staff are very friendly and helpful. In particular Aleksandra was super kind and helpful, I had an issue with my Samsung vaccum cleaner, s... Zobacz więcej
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Id never use ur company again . Your after sales is a joke . Had a problem and when made a call to let yous know i was accused of causing the damage myself and still waiting on it to be resolved . I w... Zobacz więcej
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Fantastic friendly service. Couldn't do enough to help. Ordered American fridge ealry and kept my product in storage until I was ready to recieve.. Delivery crew.. Blake Haulage were so good and caref... Zobacz więcej
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Napisane przez firmę

Napisane przez firmę

Unit 1, Fonthill Retail Park, Ballyowen, D22 YD89, Dublin, Dublin 22, Irlandia
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Dennis from Furniture helped me with my carpet. Dennis is extremely professional, very kind and gave me a lot of advice & information in helping me choose the right furniture. Was an absolute pleasure dealing with Dennis today.

Odpowiedź od Harvey Norman Ireland - Fonthill
As frequent Harvey Norman customers, we recently needed help changing our sofa order from a 2.5 seater to a larger 3 seater after placing the original order. Mary in furniture was extremely helpful, professional, and easy to deal with throughout the process.
Mary took the time to review everything carefully and made the change straightforward from start to finish. Her communication was clear, friendly, and reassuring, which made the whole experience very positive.
We really appreciated the helpful and practical approach taken by the team. The service felt personal, efficient, and focused on finding the best outcome for us as customers.
Overall, we were very pleased with the support we received from Mary, and we would be happy to recommend Harvey Norman based on this experience.

Odpowiedź od Harvey Norman Ireland - Fonthill
Excellent website & speedy delivery of a quality product.

Odpowiedź od Harvey Norman Ireland - Fonthill
Ordered a pizza accessories kit online, after 2 or 3 weeks with no delivery i followed up with store. After speaking with someone i received the order with 2 days.
However, the kit was missing a cover foe the pizza oven, I've now rang more than 5 times to resolve.
First person said they'd refer me to customer services and someone would contact me. No one did. Other times i range i was told i would be transferred to a customer services person only to be cut off.
Very disappointing and mostly ive had really good experience with harvey norman up to now (but usually instore purchases)

Odpowiedź od Harvey Norman Ireland - Fonthill
I was able to find the exact earphones I was looking for on the Harvey Norman website. I also got a great deal because the item was on sale. I ordered via click and collect. The earphones were available the next day and I was able to let the shop know if my arrival via the link on their email. It was super simple and the lady at the desk was very friendly.

Odpowiedź od Harvey Norman Ireland - Fonthill
The delivery itself was excellent and delivery guys were very helpful in lifting the items upstairs. The 5 drawer unit on opening however looked like it had suffered a drop or impact prior to delivery as drawers were on wrong side of rollers with one roller with the rail cutting right through it.

Odpowiedź od Harvey Norman Ireland - Fonthill
The service when I got to Harvey Norman in fonthill was horrible. The team member I spoke to was arrogant and rude towards me but was very friendly to the person before which one would say he was racist towards me because I am black which isn’t someone they should have dealing with customers and I know that when you do read this you are going to ignore it because you all do

Odpowiedź od Harvey Norman Ireland - Fonthill
I want to send an appreciation note for Jeswin - sales executive in Fonthill branch. He help me promptly with the new Samsung washing machine which I bought recently.
He was very helpful, quickly understood the issue and logged a fault immediately for me.
I had an awesome customer support experience.

Odpowiedź od Harvey Norman Ireland - Fonthill
Ordered an item online for click and collect. Low stock advised. Note not order only.
4 days later still waiting for advice to collect.
Will cancel Monday and go elsewhere.

Odpowiedź od Harvey Norman Ireland - Fonthill
Aleksandra was fantastic
He knowledge on the products
Was exceptional and of course we ended
Up buying top of the Dyson range
Marie

Odpowiedź od Harvey Norman Ireland - Fonthill
I went to buy a sofa not knowing what I really wanted but knowing I needed a quick delivery. Thankfully I was helped by the most friendly, knowledgeable, patient and helpful man, named Fernando. Spent quite a bit of time with me and he narrowed down my choices. I couldn't decide so I went away, fairly sure I was going to be back to buy from Fernando, but went looking in other places. None of the staff in any other shop had a patch on Fernando's manner and knowledge. I went back today and bought one of the shortlisted sofa's that Fernando had shown me. I received excellent service from Dan the Manager, who also praised Fernando in the workplace.
I keep coming back to this store because of the service received.

Odpowiedź od Harvey Norman Ireland - Fonthill
Bruno was exceptional patient and went above and beyond to get our TCL TV, also best buy
THANK YOU BRUNO!

Odpowiedź od Harvey Norman Ireland - Fonthill
I placed my order and it was delivered without any hassle.

Odpowiedź od Harvey Norman Ireland - Fonthill
The product online does not match the actual product. The website said you had it in stock and when I called to the shop the excellent assistant had to tell me the website was completely wrong. The price flashed on the site was not the final price I had to pay.

Odpowiedź od Harvey Norman Ireland - Fonthill

Odpowiedź od Harvey Norman Ireland - Fonthill
James or jam sambo was a great help to us today on buyong our fridge. Great guy

Odpowiedź od Harvey Norman Ireland - Fonthill
Outstanding customer service from Harvey Norman - Abbie and Jake in Fonthill were fantastic to deal with. The fridge I ordered wasn’t in stock and they were so helpful and pleasant anytime I called for an update.

Odpowiedź od Harvey Norman Ireland - Fonthill
Buying a product for delivery from Harvey Norman was a seamless process from start to finish. User- friendly website which made choosing the product and paying for it easy. They informed me of the delivery date and kept in contact with me throughout the process. I feel I was dealing with a very professional company who I trust to order from going forward.

Odpowiedź od Harvey Norman Ireland - Fonthill
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.