Today we had a pleasant experience with Abu in the Kinsale road store. Abu was very knowledgeable with the equipment and was very patient with us and we couldn’t have asked for better help.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I went in for a printer and Abu was so very helpful, informative and friendly. I was greeted with a smile and was in and out in a few minutes. I'd definitely recommend. Its so refreshing to receive fr... Zobacz więcej
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Jonathan was most helpful in the Kinsale road store, couldn't have asked for better service. Alex and Ian did a super job with the installation of my new Miele induction hob, in and out in no time,... Zobacz więcej
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Within 30 minutes of getting the notification that my oven was out for delivery. It had been delivered installed and the old one taken away. I was very impressed with how efficiently the guys did it.... Zobacz więcej
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Informacje dotyczące firmy
- Sklep meblowy
- Sklep z meblami do sypialni
- Sklep z telefonami komórkowymi
- Sklep z komputerami i akcesoriami
- Sklep z wyposażeniem domowym
- Sklep z pralkami i suszarkami
O Harvey Norman Ireland - Cork
Napisane przez firmę
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Napisane przez firmę
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Dane kontaktowe
Kinsale Road, Ballycureen, Cork, T12 CX96, Cork, Cork, Irlandia
- 021 4250900
4,2
Dobra
605 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Harvey Norman Ireland - Cork
Hi Helen,
We appreciate your feedback and are glad the phone was in stock. We apologise the delivery to car was longer than expected. We will look into this with the relevant teams to prevent similar delays in the future.
Kind Regards,
James
new 3 pce suite…
We recently purchased a new 3 pce suite from HN.
Once again we were thrilled with the whole process from start to finish.
PJ was excellent with his advice .
Delivery was prompt ..Paul & John delivered & installed the new suite .. Great idea to send tex about delivery time ..
Other companies could learn from them .
A & C
26 marca 2026
Opinia niezależna
Odpowiedź od Harvey Norman Ireland - Cork
Hi Anita ,
We're happy to hear that you were thrilled with your recent suite purchase. It's great to know that you found the advice helpful and the delivery prompt and efficient. We appreciate your positive feedback!
Kind Regards,
Kevin
Very attentive customer service
Very attentive customer service. I didnt get his name, he is maybe an Indian decent. He is very hospitable and smiley. Keep up the good work.
21 marca 2026
Odpowiedź od Harvey Norman Ireland - Cork
Hi Lileth,
We appreciate you taking the time to share your wonderful experience. We're so glad to hear that you received attentive service and that our team member made a positive impression with their hospitality.
Many thanks,
Katie.
Great service
20 marca 2026
Odpowiedź od Harvey Norman Ireland - Cork
Hi Tony,
Thank you for taking the time to leave this review we are delighted to hear of your experience with our service.
Kind Regards,
Kevin
Quick delivery & professional service
Quick delivery service, coupled with very professional staff made my transaction very easy
19 marca 2026
Odpowiedź od Harvey Norman Ireland - Cork
Hi John,
We appreciate you sharing your feedback. We're so happy to hear that our quick delivery service and professional staff made your transaction easy!
Kind Regards,
James
Delighted to receive my purchases bed…
Delighted to receive my purchases bed frame mattress + locker and it was delivered so quick was amazing
16 marca 2026
Odpowiedź od Harvey Norman Ireland - Cork
Hi Elisabeth,
We appreciate you sharing your feedback. We're so happy to hear that you are delighted with your bed frame, mattress, and locker purchases and the quick delivery!
Kind Regards,
Kevin
Odpowiedź od Harvey Norman Ireland - Cork
Hi Eric,
We are happy to hear that you had a positive experience with us. We are so glad to hear that the quality and service was excellent!
Kind Regards,
James
Odpowiedź od Harvey Norman Ireland - Cork
Hi Derek,
We appreciate your positive feedback and are happy you found great value in our service. Thank you for your kind words!
Kind Regards,
Kevin
Very good customer support
Very good customer support, the first kit I got had already been registered to another user but the tech counter (thank you to Henrique) was able to get me another the same day. Product works very well and with minimal setup. Worth checking that you can register the kit on the starlink app against your own email before getting home
12 marca 2026
Odpowiedź od Harvey Norman Ireland - Cork
Hi Evan,
We appreciate you sharing your experience. We're glad that the issue with the initial kit was resolved quickly and that the replacement works well with minimal setup. Thank you for the suggestion about checking the registration.
Kind Regards,
Kevin
Warning: Risk of Losing Your Booking Deposit – Harvey Norman Kinsale Road
I recently had a very disappointing experience with Harvey Norman Bedding Department, Kinsale Road, Cork.We placed an order for bed frames and mattresses worth €3,900 and paid a €350 booking deposit. At the time of purchase, the salesperson did not clearly explain that there was a strict 48‑hour cancellation policy. We were simply given a booklet with the terms and conditions after the payment was made, without any clear verbal explanation about the cancellation deadline.Due to unexpected budget constraints, we returned to the store about two weeks later to cancel the order. We were told that the order could not be cancelled and that we must either proceed with the full purchase or lose the €350 deposit.We politely asked if the store could offer a voucher or store credit for the deposit amount as a goodwill gesture, but this request was also refused.What is particularly disappointing is the lack of transparency at the time of purchase and the unwillingness to find any reasonable solution for the customer afterwards. For a large retailer like Harvey Norman, I expected much better customer service.I hope Harvey Norman management reviews this situation and considers a fair resolution. I would appreciate being contacted to see if this matter can still be resolved.
13 marca 2026
Opinia niezależna
Odpowiedź od Harvey Norman Ireland - Cork
Hi Rameshreddy,
We appreciate you bringing this to our attention. We're sorry to hear about the issues with the purchase and cancellation of your order. If you can please email our customer service team at "customer@support.harveynorman.com" with the purchase details, the team can look into this with the relevant teams for you. Thanks for bringing this to our attention.
Kind Regards,
James
Great experience shopping with Harvey…
Great experience shopping with Harvey Normans. They were friendly and efficient and very helpful. Love how they take your old appliances free of charge . Would recommend them highly.
10 marca 2026
Odpowiedź od Harvey Norman Ireland - Cork
Hi Bernadette,
We appreciate you sharing your feedback. We're happy to hear that you found our team friendly, efficient, and helpful, and that you value our free appliance removal service. Thanks for your recommendation!
Kind Regards,
James
Excellent installation service
Excellent installation of a built-in appliance - all went very smoothly. I’d highly recommend.
Also great communication from Harvey Norman sales in Kinsale Road.
13 marca 2026
Opinia niezależna
Odpowiedź od Harvey Norman Ireland - Cork
Hi David,
We're happy to hear that the built-in appliance installation went smoothly. We appreciate your recommendation and are glad you received great communication from our sales team.
Kind Regards,
James
Odpowiedź od Harvey Norman Ireland - Cork
Hi Kelvin,
We appreciate you taking the time to leave this review; we're delighted you were happy with our service.
Kind Regards,
James
Very prompt delivery
Very prompt delivery. My mother is delighted with her new headphones.
4 marca 2026
Odpowiedź od Harvey Norman Ireland - Cork
Hi Madeleine,
We're happy to hear that the delivery was prompt and that the new headphones meet expectations. Thank you for your positive feedback!
Kind Regards,
James
There has been an unannounced delay in…
There has been an unannounced delay in the agreed delivery time. Delivery was agreed between 3-5pm, the delivered at 6pm.
3 marca 2026
Odpowiedź od Harvey Norman Ireland - Cork
Hi Andrea,
We regret that the delivery arrived later than expected. We appreciate your feedback and will review our delivery process to prevent this from happening again.
Kind Regards,
Kevin
Great service all around.
25 lutego 2026
Odpowiedź od Harvey Norman Ireland - Cork
Hi John,
We appreciate you sharing your experience! We are so delighted to hear you received great service from us. Thank you for the review.
Kind Regards,
Kevin
The member of staff called able he was…
The member of staff called able he was very informative and very helpful
28 lutego 2026
Odpowiedź od Harvey Norman Ireland - Cork
Hi Don,
We appreciate you sharing your feedback. We're so happy to hear that our staff member was informative and helpful to you!
Kind Regards,
Kevin
Good experience
24 lutego 2026
Odpowiedź od Harvey Norman Ireland - Cork
Hi Julio,
Thank you for taking the time to leave this review. We are delighted to hear of your experience and appreciate your feedback.
Kind Regards,
Kevin
Still haven’t received 2nd part of…
Still haven’t received 2nd part of order ordered a month ago and no confirmation of when it will be received.
19 lutego 2026
Odpowiedź od Harvey Norman Ireland - Cork
Good afternoon,
Thank you so much for taking the time to leave this review. We are very sorry to hear this. Can you please e-mail the details of this to customer@support.harveynorman.ie and we can have this looked into?
Many thanks,
Katie.
Poor customer service in the oven…showed no interest in explaining the product. I did not receive proper guidance or information.
Poor customer service in the oven department. The salesman was not helpful in kinsale store.
I hope customer service can improve in the future.
24 lutego 2026
Opinia niezależna
Odpowiedź od Harvey Norman Ireland - Cork
Hi Albert,
Thank you so much for taking the time to leave this review. We are very sorry to hear this. Can you please e-mail the details of this to customer@support.harveynorman.ie and we can have this looked into?
Many thanks,
Katie.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.