Today we had a pleasant experience with Abu in the Kinsale road store. Abu was very knowledgeable with the equipment and was very patient with us and we couldn’t have asked for better help.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I went in for a printer and Abu was so very helpful, informative and friendly. I was greeted with a smile and was in and out in a few minutes. I'd definitely recommend. Its so refreshing to receive fr... Zobacz więcej
Reakcja na opinię
Jonathan was most helpful in the Kinsale road store, couldn't have asked for better service. Alex and Ian did a super job with the installation of my new Miele induction hob, in and out in no time,... Zobacz więcej
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Within 30 minutes of getting the notification that my oven was out for delivery. It had been delivered installed and the old one taken away. I was very impressed with how efficiently the guys did it.... Zobacz więcej
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Informacje dotyczące firmy
- Sklep meblowy
- Sklep z meblami do sypialni
- Sklep z telefonami komórkowymi
- Sklep z komputerami i akcesoriami
- Sklep z wyposażeniem domowym
- Sklep z pralkami i suszarkami
O Harvey Norman Ireland - Cork
Napisane przez firmę
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Napisane przez firmę
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Dane kontaktowe
Kinsale Road, Ballycureen, Cork, T12 CX96, Cork, Cork, Irlandia
- 021 4250900
4,2
Dobra
605 recenzji
Zaprasza klientów do wystawiania recenzji
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W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fantastic Deborah!!
Customer support agent Deborah was amazing and helped us buy the right product at the lowest price across the country.
17 kwietnia 2026
Odpowiedź od Harvey Norman Ireland - Cork
Hi Madhur,
We're happy to hear that you had such a wonderful experience! We appreciate you taking the time to share your feedback and are glad we could help you find what you needed.
Many thanks,
Katie.
Great customer service
Great customer service. Ordered on a Saturday evening and my item was delivered on Tuesday morning.
14 kwietnia 2026
Odpowiedź od Harvey Norman Ireland - Cork
Hi Catherine,
We're happy to hear that you received great customer service and a timely delivery! Thank you for your positive feedback; we appreciate it a lot.
Kind Regards,
James
Professional and prompt
The delivery was swift, on time, done by experienced and expert people. They installed our dishwasher precisely, with attention to detail. And they were friendly , polite, and even a little amusing. Kudos, Harvey Norman !
21 kwietnia 2026
Opinia niezależna
Odpowiedź od Harvey Norman Ireland - Cork
Hi there,
We're happy to hear the delivery was swift and on time, completed by experienced people. It's great to know our team installed your dishwasher precisely, with attention to detail, while being friendly and polite. Thank you!
Kind Regards,
James
MY LOCAL SHOP DID NOT HAVE THE ITEM…
MY LOCAL SHOP DID NOT HAVE THE ITEM THAT I WANTED BUT WAS DELIVERED FROM ANOTHER OUTLET AND I GOT A TEXT WITHIN THREE DAYS TO COME AND COLLECT IT
EXCELLENT SERVICE WILL SHOP AGAIN
CHRIS
18 kwietnia 2026
Odpowiedź od Harvey Norman Ireland - Cork
Hi Claire,
We're happy to hear that we could get the item you wanted from another location! It's great to know you were pleased with the quick delivery and will shop with us again. Thanks for your feedback.
Many thanks,
Katie.
Odpowiedź od Harvey Norman Ireland - Cork
Hi Oliver,
We appreciate your positive feedback and are so happy that you found us easy to deal with and that our delivery was quick!
Many thanks,
Katie.
Customer service isn’t great to be…
Customer service isn’t great to be honest in Kinsale road cork. They were supposed to deliver our TV today and I had to call them to find out what time they were delivering. Firstly dealt with a guy with an attitude when I asked for help. I then got a callback from someone saying they couldn’t deliver today and it would be next week.
18 kwietnia 2026
Opinia niezależna
Odpowiedź od Harvey Norman Ireland - Cork
Hi Paul,
We appreciate you bringing this to our attention. We're very sorry to hear about the poor service and delivery issues you experienced. We'll review this internally with the relevant teams with regards to the delay on your order. Thanks for your feedback.
Kind Regards,
James
Great delivery and installation service
16 kwietnia 2026
Opinia niezależna
Odpowiedź od Harvey Norman Ireland - Cork
Hi Garry,
We appreciate your positive feedback and we're so happy you were pleased with our great delivery and installation service!
Kind Regards,
James
The delivery team were great
The delivery team were great, helpful . However the cooker ended up with scratches on the steel finish and the " customer service " couldn't have been worse
10 kwietnia 2026
Odpowiedź od Harvey Norman Ireland - Cork
Hello,
Thank you so much for taking the time to leave this review. We are extremely sorry to hear this, can you please e-mail the details of this to customer@support.harveynorman.ie and we will have this investigated?
Many thanks,
Katie.
I was able to collect the Product next…
I was able to collect the Product next day . I would have liked to use the option to have it brought to my car as I've mobility issues but this wasn't working on the day for technical reasons. But the pleasant assistant did carry it out for me
7 kwietnia 2026
Odpowiedź od Harvey Norman Ireland - Cork
Hi Elma,
We're glad you were able to collect your product quickly. We regret that the car service option was unavailable due to technical issues and appreciate the assistant's help. We'll look into the technical problems. Thank you for your feedback.
Kind Regards,
Kevin
Odpowiedź od Harvey Norman Ireland - Cork
Hi Margaret,
We appreciate you sharing your positive experience with us! We are so glad to hear that you find our team helpful.
Kind Regards,
Kevin
On time delivery very good!!!
31 marca 2026
Odpowiedź od Harvey Norman Ireland - Cork
Hi Baskar,
We appreciate you taking the time to leave us this great review. We're so happy to hear you received your delivery on time.
Kind Regards,
James
Excellent service
Excellent service. Purchased a power bank which was more expensive than another store, explained this to the manager who reimbursed balance of cost immediately. Great store will definitely recommend.
1 kwietnia 2026
Odpowiedź od Harvey Norman Ireland - Cork
Hi there,
We're happy to hear that you received excellent service and appreciate the feedback that team were able to successfully price match the product for you. We're glad you enjoyed your experience and thank you for the recommendation!
Kind Regards,
James
Very quick restocking item to pick up…
Very quick restocking item to pick up in shop.
1 kwietnia 2026
Odpowiedź od Harvey Norman Ireland - Cork
Hi Steve,
We're happy to hear that you received your item quickly! Thank you for your positive feedback; we appreciate it a lot.
Kind Regards,
Kevin
Quick service
31 marca 2026
Odpowiedź od Harvey Norman Ireland - Cork
Hi Mark,
Thank you for taking the time to leave this review we are delighted to hear of your experience with our service.
Kind Regards,
Kevin
Quick delivery
Quick delivery. Must note that I was unable to search for the product I bought. I only found it through a Google search.
26 marca 2026
Odpowiedź od Harvey Norman Ireland - Cork
Hi Nadia,
We're glad you received your order quickly. We appreciate you letting us know about the search issue; we'll look into this with the relevant teams.
Kind Regards,
James
Alex and Ian were very kind and helpful…
Alex and Ian were very kind and helpful and also professional. I would recommend them to anyone.
2 kwietnia 2026
Opinia niezależna
Odpowiedź od Harvey Norman Ireland - Cork
Hi Caroline,
We're happy to hear that you found our team members kind, helpful, and professional. We appreciate your recommendation and thank you for your feedback!
Kind Regards,
James
Product delay
After ordering got an email of a week delay. Then no information. Called several times and finally when called after one and half months someone told that product reached the shop but was not processed.
31 marca 2026
Odpowiedź od Harvey Norman Ireland - Cork
Hi Tan,
We regret to hear about the delay and lack of communication regarding your order. We appreciate your feedback and will look into this with the relevant teams as to why your order wasn't processed promptly.
Kind Regards,
James
Amazing assistance from staff member
I rang the technology department asking if I ordered a click and collect Nintendo switch 2 could I get it same day, Abu was the name of the man on the phone. He was very informative and went above and beyond to help me get my order today. I really appreciate everything he done for me today and deserves recognition for his great customer service!!! Thank you Abu!!!
2 kwietnia 2026
Opinia niezależna
Odpowiedź od Harvey Norman Ireland - Cork
Hi Ben,
We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback regarding the helpful support you received. We're glad we could assist you and will certainly share your kind words.
Kind Regards,
James
Not great too many staff stood around…
Not great too many staff stood around not helping stood in one Que and then had to go over to someone else just to collect a small box
30 marca 2026
Odpowiedź od Harvey Norman Ireland - Cork
Hi there,
We appreciate your feedback and apologize that our service was not up to standards. We'll address the staffing and queue issues you experienced.
Many thanks,
Katie.
Online Order
Goods arrived very quickly. Staff in store were very helpful to suggest I order online as the item I was looking for in store was not in stock.
24 marca 2026
Odpowiedź od Harvey Norman Ireland - Cork
Hi Sam,
We're happy to hear that the goods arrived quickly. We appreciate that our staff was helpful in suggesting the online order when the item was out of stock. Thanks for the feedback!
Many thanks,
Katie.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.