I had the best sales person.Kim was so patient and helpful and very honest. I still ask her questions and she also gets back to me with an answer. It was nice to be pressured to buy and the honesty a... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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I found this service really useful when trying to decide on an outfit for a wedding. Also being petite this helped me decide which sizes worked well. Also meant for a high end company with more expens... Zobacz więcej
Reakcja na opinię
First time using the Harper concierge service offered by Universal Works. I needed to see sizing on a garment I wanted to buy so chose two sizes. Had to wait a few days until my delivery. It went smo... Zobacz więcej
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I would absolutely recommend Harper try before you buy! I have been a customer of Me+Em for a while and this is a game changer as I can try styles and different sizes without laying out an advance... Zobacz więcej
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Informacje dotyczące firmy
- Kurier
- również w kategorii:
- Usługi płatnicze
Napisane przez firmę
Harper is a fashion concierge service that brings you the in-store shopping experience, whenever and wherever you wish.
Dane kontaktowe
NW5 1TL, London, Zjednoczone Królestwo
- 0333 939 8123
- service@harperconcierge.com
- harperconcierge.com
4,9
Doskonała
977 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I had such a wonderful experience with…
I had such a wonderful experience with Stacy from Harper Concierge. She came to me on Thursday, 13th August, with two beautiful Studio Nicholson pieces, including the Chrono dress in both UK 8 and UK 10.
As I’m between sizes, I really appreciated Stacy’s help and thoughtful advice in choosing the right fit. She was so patient, professional and lovely throughout, and made the whole experience feel effortless and personal.
I ended up choosing the UK 10, which was the perfect size for me, and Stacy kindly took the UK 8 back.
Thank you so much, Stacy, for your excellent service and for making the experience so enjoyable. Your personal attention and expertise were truly appreciated. I would absolutely recommend Harper Concierge! ❤️
13 sierpnia 2026
Opinia niezależna
Odpowiedź od Harper
What a wonderful review for Stacy, Ade.
Being between sizes is exactly where her advice makes the biggest difference, and it sounds like she got the Chrono dress spot on.
We'll make sure Stacy sees this - thank you! ❤️
Very lovely lady who brought my order.
Very lovely lady who brought my order.
14 sierpnia 2026
Opinia niezależna
Odpowiedź od Harper
So lovely to hear that, Rhoda, we'll pass your thanks on to the team! Thank you for the review.
Simran my stylist was brilliant
Simran my stylist was brilliant, what a fantastic, easy service to use - loved it and don't have to get the returns back which I am useless at and often miss getting back within the timeframe!
Thank you again Simran, for your wonderful styling advice too (something that I am not great at) 10 out of 10 - I'll be back 🙏
14 sierpnia 2026
Opinia niezależna
Odpowiedź od Harper
Simran clearly made this effortless for you, Dawn. Not having to sort the return yourself is exactly the point when that's not your strong suit!
We'll pass your thanks on to Simran - thank you for the 10/10 🙏
Constantly kept informed on the…
Constantly kept informed on the progress of the delivery of the try before you buy and the time left before payment is taken.
13 sierpnia 2026
Opinia niezależna
Odpowiedź od Harper
Keeping you posted on delivery and exactly how long you've got before payment is taken is the design we wanted to fulfil Sandra - thank you!
Excellent service
Excellent service, it's so nice to be able to try the garments before purchasing. Heidi is very helpful and her communication is excellent. I've used this service quite a few times. Highly recommend.
3 sierpnia 2026
Opinia niezależna
Odpowiedź od Harper
Lovely to have you back again, Christine and Heidi's clearly been brilliant every time. Thank you for such a loyal recommendation!
Odpowiedź od Harper
Thank you, Anna! Straight to the point - Love it
Try before you buy was excellent.
Try before you buy was excellent. I had a stylist called Rochelle who's advise and vision was on point. She arrived on time and helped me in and out of the outfits.
13 sierpnia 2026
Opinia niezależna
Odpowiedź od Harper
Rochelle's advice and eye for it really do go a long way, Maureen, makes the whole thing effortless.
Thank you for such a lovely review!
Great service
Great service - so nice to be able to try everything on at home. So easy and hassle free. Heidi was lovely and super helpful when choosing between outfits. It couldn’t have been better.
13 sierpnia 2026
Opinia niezależna
Odpowiedź od Harper
Heidi helping you choose between outfits sounds like exactly the kind of support that makes this easy, Katie, so pleased it couldn't have gone better.
Thank you for the lovely review!
First use of 'try before you buy'
Loved been anle to order the goods and then have the time at home to try them on and eventually pay for them. Didnt have to make a quick decision.
I will use this service again.
10 sierpnia 2026
Opinia niezależna
Odpowiedź od Harper
No need to rush a decision when you're spending real money, Michelle, that's exactly the point!
Really pleased your first go was such a good one, and looking forward to your next order 🙂
Brilliant service
Brilliant service. I often need to order 2 Me+Em sizes so it’s much better not having to pay and wait for a refund. Plus I’m not always sure if a style will suit me. Very efficient service which means I can order more things easily.
11 sierpnia 2026
Opinia niezależna
Odpowiedź od Harper
Ordering two sizes without the refund wait afterwards makes so much sense when you're not sure a style will suit. Thanks for the brilliant review!
Game changing service for online shopping
This is a real game changer for me. I can order multiple styles and sizes without taking out a second mortgage and return what isn’t suitable without waiting ages for a refund. It’s fantastic. I wish more companies used it.
11 sierpnia 2026
Opinia niezależna
Odpowiedź od Harper
No second mortgage required, just the freedom to try a few styles and sizes and send back what doesn't work, Amanda! Thanks so much, we wish more companies did this too.
Harper concierge is superb
Harper concierge is superb, you order clothes, send back what you don’t want and only pay once they have received any returns or you ask to keep it all. So simple I genuinely couldn’t believe it.
Only way to shop now.
😊
11 sierpnia 2026
Opinia niezależna
Odpowiedź od Harper
Only paying once returns are sorted (or you decide to keep everything!) really is the simplest way to shop, Amanda. Thank you for such kind words, only way to shop now indeed 😊
Great service
Great service, fast and hassle free. Would definitely recommend and will use again.
9 sierpnia 2026
Opinia niezależna
Odpowiedź od Harper
Fast and hassle free is exactly what we're going for, Ima. Thanks for the recommendation, see you again soon!
Helpful
Quick delivery, kept well informed and a huge plus to be able to try on before parting with any cash!
10 sierpnia 2026
Opinia niezależna
Odpowiedź od Harper
Trying things on before any cash changes hands is the whole point, Gail, and it's great that the updates kept you in the loop too. Thanks for the review!
So easy to order - quick delivery
So easy to order and get items very quickly. Once received you try at home and keep or return for free!! Great service!
3 sierpnia 2026
Opinia niezależna
Odpowiedź od Harper
Quick delivery and free returns on anything you don't keep - that's the deal, Catherine! Thanks for the lovely words.
Great Service
The try before you buy service was excellent. Delivery was quick and the helpful texts ensured the date for returns was not missed.
3 sierpnia 2026
Opinia niezależna
Odpowiedź od Harper
Those helpful text reminders are there so you never miss the return date by accident, so pleased they did their job. Thanks for the review!
Brilliant idea and service
This is a brilliant service as you only pay for what you keep, no payment taken up front .
9 sierpnia 2026
Opinia niezależna
Odpowiedź od Harper
Only paying for what you decide to keep, with nothing upfront, simple as that, Susan!
Thanks for the kind review.
Odpowiedź od Harper
Thank you, Madonna, reliability is exactly what we aim for! 🙂
A wonderful idea
A wonderful idea. Shopping from home with no pressure. Enables you to choose clothes easily and gives you a choice from home. Fantastic idea.
7 sierpnia 2026
Opinia niezależna
Odpowiedź od Harper
No pressure, no rush, just the freedom to choose from home. Thanks so much for the lovely review!
Excellent communication and services
Excellent communication and services. Trustworthy, honest and no messing. Good old fashioned Customer Service
8 sierpnia 2026
Opinia niezależna
Odpowiedź od Harper
Trustworthy and no messing about - that's exactly the reputation we want, thank you! Good old fashioned service is what we're aiming to keep alive.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.