Harper Recenzje 

977
•
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I had the best sales person.Kim was so patient and helpful and very honest. I still ask her questions and she also gets back to me with an answer. It was nice to be pressured to buy and the honesty a... Zobacz więcej

Oceniono na 5 z 5

I found this service really useful when trying to decide on an outfit for a wedding. Also being petite this helped me decide which sizes worked well. Also meant for a high end company with more expens... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

First time using the Harper concierge service offered by Universal Works. I needed to see sizing on a garment I wanted to buy so chose two sizes. Had to wait a few days until my delivery. It went smo... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I would absolutely recommend Harper try before you buy! I have been a customer of Me+Em for a while and this is a game changer as I can try styles and different sizes without laying out an advance... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Kurier
  2. również w kategorii:
  3. Usługi płatnicze

Napisane przez firmę

Harper is a fashion concierge service that brings you the in-store shopping experience, whenever and wherever you wish.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

977 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(977)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 431

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

What a fantastic service!

What a fantastic service! This is the only way to shop. From ordering the piece to it arriving was so stress free.

It will be my go to every time.

19 sierpnia 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

Stress-free from order to arrival, sounds like we got it right, Lisa! Thank you, and welcome to your new go-to 🙂

Oceniono na 5 z 5

My second experience with Harper

My second experience with Harper. First with Mint Velvet and the chosen item was just too big and I wasn't sure how much it suited me so I used the return service which all went smoothly and of course no charge. I have just used it again, buying a dress which I loved when It arrived and was the perfect fit so obviously I have kept it. There was a slight delivery delay (Evri) but the 5 day trying on period did't start until the item arrived. I phoned Customer service to check on the delivery and the staff could not have been more helpful - even phoning me once the item arrived. Excellent customer service.

31 lipca 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

Lovely to have you back for a second go, Christine! Pleased the 5 day window only starting once your dress actually arrived took the pressure off after that Evri delay, and it's lovely to hear our team kept you posted personally too. Thank you!

Oceniono na 5 z 5

Lovely service thank you

I have the most lovely lady who has been to my house twice now.
She is kind and reassuring
Wonderful service!!

14 sierpnia 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

It means a lot that she's made you feel so at ease on both visits, we'll be sure to pass on your thanks to the team! Thank you for such a warm review.

Oceniono na 5 z 5

Great try before you buy service

Great try before you buy service, delivery quick & returned my items quickly so I wouldn’t be charged. Would definetly recommend, what’s not to love about it.

10 sierpnia 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

Quick delivery and an easy return when you're not charged for it, exactly how it should work. Thanks for the recommendation!

Oceniono na 5 z 5

Try before you buy!

Great idea of trying clothes on and able to defer payment until you see if you like the item and the fit. Would definitely use this service again

12 sierpnia 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

Deferring payment until you know for sure it's right is do helpful, Hazel. Thank you for the review and we'd love to see you again!

Oceniono na 5 z 5

Amazing experience

Amazing experience. I ordered some dresses from Nadine Merabi and Krystal handled everything so professionally. There was a couple of things I needed to communicate with her about and I love that I could call as well as email and she always cane straight back within the hour. My order arrived this morning and Anita my concierge gave such a personal and d professional service helping me like I was the royal family!! Personal shopping in my own home. I ordered several sizes and what I love is that there is no outlay or returns hassle. You pay for what you keep and they take the rest away. I have 2 now stunning dresses and could not be happier.

18 sierpnia 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

What a lovely review, Jacqui! Krystal being so responsive by phone and email clearly made all the difference, and it sounds like Anita made the delivery feel truly special, we'll pass your thanks to them both.
Delighted you ended up with two dresses you love, with none of the usual outlay or returns hassle!

Oceniono na 5 z 5

Just used the Try Before You Buy…

Just used the Try Before You Buy service for Needle & Thread and would highly recommend if you want the opportunity to have a few days at home deciding what to buy. The dresses I ordered were beautiful and unique and being able to return without paying upfront was a great way to get to know the brand. I would definitely go to Needle & Thread for an occasion dress and without this option to Try first I would have overlooked. Also loved the layout of the website and videos were helpful too when selecting items 🫶

11 sierpnia 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

So lovely to hear the dresses lived up to expectations, having a few days to properly get to know a new brand is exactly the value we designed this for.
Delighted you found your occasion dress, thank you for the fantastic review!

Oceniono na 5 z 5

How refreshing to be able to try before…

How refreshing to be able to try before you buy without the hassle and worry of returning clothes and then waiting sometimes nearly 2 weeks to see your money returned. Love Me & Em clothes and this service will definitely be my go to in the future.

17 sierpnia 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

Two week refund waits are exactly what we wanted to design out, Dawn, so it's brilliant to hear this'll be your go-to from now on. Thanks so much for the lovely review!

Oceniono na 5 z 5

Very good easy to use and felt high…

Very good easy to use and felt high quality and professional from the get go

17 sierpnia 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

Feeling that quality and professionalism right from the start is exactly the impression we want to make, Samuel - thank you!

Oceniono na 5 z 5

Expensive but beautifully made…

Expensive but beautifully made exclusive, high quality garments. Harpers Try before you buy makes purchasing and choosing more acceptable. Very helpful customer care too.

10 sierpnia 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

Those higher end pieces deserve a proper look before you commit, Allyson, so it's lovely to hear Try Before You Buy made that feel more worthwhile. Thanks for the kind words about our team too!

Oceniono na 5 z 5

First Emily was right on time which I…

First Emily was right on time which I appreciated as I am busy myself.Helped me into my dress which was perfect on me .It is great to actually see the dress before you buy

14 sierpnia 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

It makes such a difference when you're busy, and helping you into the perfect dress is exactly what she's brilliant at!
We'll pass on your thanks - lovely to hear it fit so well.

Oceniono na 5 z 5

So easy and simple love that I can try…

So easy and simple love that I can try on and then pay for what I like returns very simple

10 sierpnia 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

Try on, decide, pay only for what you love - as simple as that! Thanks for the review 🙂

Oceniono na 5 z 5

An excellent service

This service gives one space to feel satisfied or not with your garments before handing over money and if one returns an item - it does not need to go through the refund process. Giving 7 days is a very fair time for decisions.
Thank you.

8 sierpnia 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

Not having to go through a refund process at all if something's returned really does change the experience, Celia, and 7 days is there to give you proper breathing room. Thank you!

Oceniono na 5 z 5

Being able to try garments in the comfort of your home

Being able to try garments in the comfort of my home
No pressure to buy
Quality of the garments
Good after sales communication o

14 sierpnia 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

No pressure, good quality, and communication that actually keeps you in the loop afterwards. Sounds like we got the balance right, Pauline. Thank you!

Oceniono na 5 z 5

This is such an easy efficient service

This is such an easy efficient service. Five days from delivery is plenty time to decide what you’re keeping. No waiting around for refunds on any items you return. Could t have been smoother or more efficient. Great service thank you.

16 sierpnia 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

Five days is there to give you proper time to decide, Fiona, with no refund wait hanging over you afterwards. Thanks so much for such a smooth review to read! 😊

Oceniono na 5 z 5

Fast delivery with option to try on at…

Fast delivery with option to try on at home and decide whether to keep or not and return if not suitable really good service

14 sierpnia 2026
Opinia niezależna
Logo Harper

Odpowiedź od Harper

The freedom to properly decide at home - that's what we love. Thanks for the review!

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