I had the best sales person.Kim was so patient and helpful and very honest. I still ask her questions and she also gets back to me with an answer. It was nice to be pressured to buy and the honesty a... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I found this service really useful when trying to decide on an outfit for a wedding. Also being petite this helped me decide which sizes worked well. Also meant for a high end company with more expens... Zobacz więcej
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First time using the Harper concierge service offered by Universal Works. I needed to see sizing on a garment I wanted to buy so chose two sizes. Had to wait a few days until my delivery. It went smo... Zobacz więcej
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I would absolutely recommend Harper try before you buy! I have been a customer of Me+Em for a while and this is a game changer as I can try styles and different sizes without laying out an advance... Zobacz więcej
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Informacje dotyczące firmy
- Kurier
- również w kategorii:
- Usługi płatnicze
Napisane przez firmę
Harper is a fashion concierge service that brings you the in-store shopping experience, whenever and wherever you wish.
Dane kontaktowe
NW5 1TL, London, Zjednoczone Królestwo
- 0333 939 8123
- service@harperconcierge.com
- harperconcierge.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
What a fantastic service!
What a fantastic service! This is the only way to shop. From ordering the piece to it arriving was so stress free.
It will be my go to every time.

Odpowiedź od Harper
My second experience with Harper
My second experience with Harper. First with Mint Velvet and the chosen item was just too big and I wasn't sure how much it suited me so I used the return service which all went smoothly and of course no charge. I have just used it again, buying a dress which I loved when It arrived and was the perfect fit so obviously I have kept it. There was a slight delivery delay (Evri) but the 5 day trying on period did't start until the item arrived. I phoned Customer service to check on the delivery and the staff could not have been more helpful - even phoning me once the item arrived. Excellent customer service.

Odpowiedź od Harper

Odpowiedź od Harper
Lovely service thank you
I have the most lovely lady who has been to my house twice now.
She is kind and reassuring
Wonderful service!!

Odpowiedź od Harper
Great try before you buy service
Great try before you buy service, delivery quick & returned my items quickly so I wouldn’t be charged. Would definetly recommend, what’s not to love about it.

Odpowiedź od Harper
Try before you buy!
Great idea of trying clothes on and able to defer payment until you see if you like the item and the fit. Would definitely use this service again

Odpowiedź od Harper
Amazing experience
Amazing experience. I ordered some dresses from Nadine Merabi and Krystal handled everything so professionally. There was a couple of things I needed to communicate with her about and I love that I could call as well as email and she always cane straight back within the hour. My order arrived this morning and Anita my concierge gave such a personal and d professional service helping me like I was the royal family!! Personal shopping in my own home. I ordered several sizes and what I love is that there is no outlay or returns hassle. You pay for what you keep and they take the rest away. I have 2 now stunning dresses and could not be happier.

Odpowiedź od Harper
Just used the Try Before You Buy…
Just used the Try Before You Buy service for Needle & Thread and would highly recommend if you want the opportunity to have a few days at home deciding what to buy. The dresses I ordered were beautiful and unique and being able to return without paying upfront was a great way to get to know the brand. I would definitely go to Needle & Thread for an occasion dress and without this option to Try first I would have overlooked. Also loved the layout of the website and videos were helpful too when selecting items 🫶

Odpowiedź od Harper
How refreshing to be able to try before…
How refreshing to be able to try before you buy without the hassle and worry of returning clothes and then waiting sometimes nearly 2 weeks to see your money returned. Love Me & Em clothes and this service will definitely be my go to in the future.

Odpowiedź od Harper
Very good easy to use and felt high…
Very good easy to use and felt high quality and professional from the get go

Odpowiedź od Harper
Excellent way to buy ‘try before you…
Excellent way to buy ‘try before you buy’.

Odpowiedź od Harper
Expensive but beautifully made…
Expensive but beautifully made exclusive, high quality garments. Harpers Try before you buy makes purchasing and choosing more acceptable. Very helpful customer care too.

Odpowiedź od Harper
First Emily was right on time which I…
First Emily was right on time which I appreciated as I am busy myself.Helped me into my dress which was perfect on me .It is great to actually see the dress before you buy

Odpowiedź od Harper
So easy and simple love that I can try…
So easy and simple love that I can try on and then pay for what I like returns very simple

Odpowiedź od Harper
An excellent service
This service gives one space to feel satisfied or not with your garments before handing over money and if one returns an item - it does not need to go through the refund process. Giving 7 days is a very fair time for decisions.
Thank you.

Odpowiedź od Harper
Service was efficient and very nicely…
Service was efficient and very nicely packaged. Returning was very easy.

Odpowiedź od Harper
Being able to try garments in the comfort of your home
Being able to try garments in the comfort of my home
No pressure to buy
Quality of the garments
Good after sales communication o

Odpowiedź od Harper
This is such an easy efficient service
This is such an easy efficient service. Five days from delivery is plenty time to decide what you’re keeping. No waiting around for refunds on any items you return. Could t have been smoother or more efficient. Great service thank you.

Odpowiedź od Harper
Fast delivery with option to try on at…
Fast delivery with option to try on at home and decide whether to keep or not and return if not suitable really good service

Odpowiedź od Harper
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.