I had the best sales person.Kim was so patient and helpful and very honest. I still ask her questions and she also gets back to me with an answer. It was nice to be pressured to buy and the honesty a... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I found this service really useful when trying to decide on an outfit for a wedding. Also being petite this helped me decide which sizes worked well. Also meant for a high end company with more expens... Zobacz więcej
Reakcja na opinię
First time using the Harper concierge service offered by Universal Works. I needed to see sizing on a garment I wanted to buy so chose two sizes. Had to wait a few days until my delivery. It went smo... Zobacz więcej
Reakcja na opinię
I would absolutely recommend Harper try before you buy! I have been a customer of Me+Em for a while and this is a game changer as I can try styles and different sizes without laying out an advance... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Kurier
- również w kategorii:
- Usługi płatnicze
Napisane przez firmę
Harper is a fashion concierge service that brings you the in-store shopping experience, whenever and wherever you wish.
Dane kontaktowe
NW5 1TL, London, Zjednoczone Królestwo
- 0333 939 8123
- service@harperconcierge.com
- harperconcierge.com
4,9
Doskonała
977 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Harper
Thanks, Kate. Ease is exactly what we're going for!
Love that I can try on the clothing and…
Love that I can try on the clothing and order different sizes before I have to pay. Returning goods and waiting for refunds can take up to ten days. This service is perfect
31 lipca 2026
Opinia niezależna
Odpowiedź od Harper
No more ten day waits for a refund, Denise, just try, decide, and only pay for what you keep. Thanks for the perfect review! 🙂
Odpowiedź od Harper
Thank you, Maymona , so happy to hear it!
Great experience
Great service easy and any returns for French connection was quick and easy ..
4 sierpnia 2026
Opinia niezależna
Odpowiedź od Harper
We aim to please, thanks for the review!
I love this new service called Try…
I love this new service called Try before you buy. You don’t have any money taken from your credit card until you decide what items you want to keep. So no waiting for refunds to be made to your card. Excellent service.
7 sierpnia 2026
Opinia niezależna
Odpowiedź od Harper
No money leaving your card until you've decided what's staying , that's our goal, Maggie!
Thanks for the excellent review.
Looks like I’m one of few who got an…
Looks like I’m one of few who got an item less then requested that’s ok no bothers. Ordered more in stock & gets email my items have not arrived from Nadine Merabi! I’ve gone on line all in stock and ordered direct.
The approach when I said I’d order directly was thank you not interested in reasons etc. very disappointed as I wanted to try dress but was told to close one curtain no one will see me from the other I WAS NOT impressed. Very disappointed with Bal & Harper… Balbwas so distracted that day I’m not surprised it’s let to cancelling . I’ll touch base directly with Nadine Merabi
3 sierpnia 2026
Opinia niezależna
Odpowiedź od Harper
I'm really sorry to hear your visit didn't go the way it should have, Ali. The mix-up with your Nadine Merabi order and how the fitting itself was handled clearly fell short of what we expect. I'd like to look into this properly, so please email our team directly at service@harperconcierge.com with your order details and we'll get it sorted.
Very, very easy.
Very, very easy.
I paid after I had tried the clothes on. Delivery to me was fast and returning the item that I didn’t want was very easy.
Excellent.
30 lipca 2026
Opinia niezależna
Odpowiedź od Harper
Paying only after you've actually tried things on is bang on Gill - thanks for such a lovely review!
It was a very simple process to follow…
It was a very simple process to follow and worked perfectly
5 sierpnia 2026
Opinia niezależna
Odpowiedź od Harper
Simple and it worked perfectly, just how we like it! Thanks for the review.
Great speedy service
Great speedy service! More likely to try different sizes, and no hassle with refunds etc
4 sierpnia 2026
Opinia niezależna
Odpowiedź od Harper
Being more willing to try a few different sizes, without any refund hassle after, that's exactly the freedom we want to give you, Susan. Thanks for the review!
Great home service
Great home service. I really enjoyed shopping this way.
4 sierpnia 2026
Opinia niezależna
Odpowiedź od Harper
So nice to hear you enjoyed shopping this way, Jane. Thanks for the review! 🙂
Odpowiedź od Harper
Efficient from start to finish - just how it should be, Sarah. Thank you!
First time of using Harper
This was the first time I had used Harper, I was very impressed with the service and everything went very smoothly returning an item
30 lipca 2026
Opinia niezależna
Odpowiedź od Harper
Lovely to hear your first go with Harper went so smoothly, especially the return. Thank you for the review!
I love this service as it’s efficient
I love this service as it’s efficient, allows me to compare different styles and sizes but also I’m not paying out a large amount before I buy and it’s great to try on clothes at home. Jane who came out today was delightful and helpful so all in all 10/10.
3 sierpnia 2026
Opinia niezależna
Odpowiedź od Harper
Comparing styles and sizes without laying out money upfront is exactly the idea, and it sounds like Jane made the visit even better, we'll pass that along! Thanks for the 10/10 😊
Great experience from start to finish
Great experience from start to finish. Hand delivered, Sandra pinned the dress for alterations and took it back. Tailoring very reasonably priced and received it back within a week! Would highly recommend!
27 lipca 2026
Opinia niezależna
Odpowiedź od Harper
Sandra pinning the dress on the spot and sorting the alterations sounds like exactly the kind of service we love hearing about, Shivani. Thank you for such a generous review!
Odpowiedź od Harper
So pleased it worked out well for you, thank you for the review!
I was sceptical as to how good this…
I was sceptical as to how good this service would be if I'm honest but also desperate to give it a try. It went beyond my expectations! Unfortunately neither outfit worked for me as I'm between sizings but the returns was effortless and I was kept in the loop via my text and email every step of the way. Five star service for sure!
28 lipca 2026
Opinia niezależna
Odpowiedź od Harper
Even when neither outfit is quite right, an effortless return and being kept in the loop the whole way through still makes for a five-star experience, Jennifer - thank you!
Being between sizes is exactly the kind of thing this service is built for, so don't let it put you off trying again.
Will use again without diubt
This is the first time I’d used the Try before you buy service so I was a little apprehensive but needn’t have been. Garment arrived promptly, reminder emails were great I knew exactly when my try period started, finished and when payment would be taken. Will definitely use again and recommend to others.
20 lipca 2026
Opinia niezależna
Odpowiedź od Harper
Knowing exactly when your try period starts, finishes and payment is taken is helpful and we're proud of that.
Thanks for the recommendation, see you again!
It was a good experience
It was a good experience, used once before so decided to try again. But (possibly) my fault, didn't get the order number or when returning item, the code. I would use again
30 lipca 2026
Opinia niezależna
Odpowiedź od Harper
Good to have you back, Linda!
Sorry the order number and return code weren't easy to find this time, if that happens again, our team's always on hand to help and we'd love to have you order with us again.
Superb service and idea
Superb service and idea . The ability to buy what you want in various sizes without spending a penny is a game changer. Had approximately £1200 worth of clothes shipped. Kept what I wanted them sent the rest back ( has to be in the 5 day period ) was so easy . It’s great not to wait for refunds, they just charge you for what you kept .
31 lipca 2026
Opinia niezależna
Odpowiedź od Harper
A value of options with nothing paid upfront and only charged for what you actually kept - that's the whole game changer right there, Pen! like going to the store itself.
Thanks so much for the brilliant review.
FIRST TIME I HAVE USED THIS METHOD & I…
FIRST TIME I HAVE USED THIS METHOD & I CAN HIGHLY RECOMMEND IT😁
IT MEANT I COULD ORDER A FEW PIECES TO SEE WHAT SUITED ME
SHOPS NO LONGER AROUND SO THIS IS A BRILLIANT IDEA
31 lipca 2026
Opinia niezależna
Odpowiedź od Harper
Welcome to Harper! With so many shops disappearing from the high street, being able to order a few pieces and see what actually suits you at home is exactly the gap we wanted to fill. So glad your first try was a hit 😁
Doświadczenie Trustpilot
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