Amazing experience with Hardloop. Ordered a camp chair on Monday afternoon, dispatched Tuesday and delivered on Thursday. Perfect, thanks! Was also one of the only places I could get the specific item... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had to return a ski helmet because it was too small for my big head!!. Return process was very detailed and easy to follow (from UK to France, so a bit more comlicated due to Brexit). Refunded in... Zobacz więcej
Reakcja na opinię
Absolutely shocking item never was delivered to me and they have defrauded me out of money it’s now been a month and the helmet I purchased has still not arrived and no one getting back to me I do... Zobacz więcej
After 4 days of emails in each day telling me my pyrchase was going to be delivered, I then received an email stating it was being returned to seller with absolutely no explanation!! I stayed in each... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep sportowy (outdoor)
- Sporty ekstremalne
- Sklep z akcesoriami rowerowymi
- Sklep sportowy
- Sklep z artykułami do sportów zimowych
O Hardloop
Napisane przez firmę
At Hardloop, we believe that nature and movement should be at the heart of our lives.
That's why, since 2015, whether you're a beginner or a top athlete, we've been sharing our love of good gear and our passion for steep trails with you.
Our mission is to help you find the best gear for your adventures!
We deliver on that promise with the best selection of technical gear and advice from our friendly HardGuides (product experts). Wherever your next adventure takes you, we're here to help you explore.
Nature is our playground and our commitment to the environment is obvious. That's why Hardloop has been a carbon-neutral company since 2015 and advocates for sustainable consumption.
Hardloop, nature as a playground...
Napisane przez firmę
- Find the best equipment to go on an adventure!
- As a committed player, Hardloop has been a carbon neutral company since 2015 and advocates for sensible consumption.
Free delivery from 50 £ - Free return within 100 days
250 technical brands and over 65,000 products in stock
Need advice on choosing your equipment? Our HardGuides are here to help!
Dane kontaktowe
695, Avenue Paul Louis Merlin, 73800, Montmélian, Francja
- +33 1 84 67 14 24
- hello@hardloop.com
- hardloop.co.uk
4,0
Dobra
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Hardloop
Hello Daniele,
Thank you so much for your fantastic feedback! 😊 We're thrilled to know you had a positive experience with us. Looking forward to seeing you on your next adventure! 🏞️
Best wishes,
Romain – HardGuide
A great service and very helpful staff
7 kwietnia 2026
Odpowiedź od Hardloop
Hello Keith,
Thank you so much for your fantastic feedback! 😊 We're thrilled to hear that you appreciated our service and helpful team. The Scarpa Rapid Xt Gtx is indeed a great choice for all your outdoor adventures. Looking forward to seeing you conquer those trails! 🏞️
Best wishes,
Antonin – HardGuide
The delivery was a little slow
The delivery was a little slow. The item which was a ski helmet visor was poorly packaged with a small random bit of paper put in the box offer no protection. Luckily the courier handled the box with care and the item arrived in tact. I was surprised that there was not a cover or wrapping around the item that looked as if it had just been taken off a helmet in the store and put directly into the box.
7 kwietnia 2026
Odpowiedź od Hardloop
Bonjour Peter,
Thank you for your feedback! I'm sorry to hear that your experience wasn't perfect. We're committed to improving our services to ensure our customers' satisfaction. 🌲
Best,
Antonin – HardGuide
Odpowiedź od Hardloop
Hello Monica,
Thank you so much for your great feedback! 😊 I'm thrilled to hear that everything arrived on time and that you had a smooth experience. Your Columbia Joy Peak is an excellent companion for your next adventure. 🏞️ Looking forward to seeing you back on the trails soon!
Best regards,
David – HardGuide
Great service for brands that are not widely available in the UK.
It was not easy to track down a particular Tecnica shoe available in the UK. So pleased I found Hardloop. Order process was straightforward and delivery time as expected from Mainland Europe.
2 kwietnia 2026
Odpowiedź od Hardloop
Hello Richard,
Thank you so much for your fantastic feedback! 😊 We're thrilled to have helped you on your adventure to find just what you needed. It's our pleasure to make your journey as smooth as a mountain breeze. Looking forward to seeing you again on the trails! 🏞️
Best regards,
Blandine – HardGuide
Odpowiedź od Hardloop
Hello John,
Thank you so much for your fantastic feedback! 😊 We're thrilled to hear that your experience was top-notch. We can't wait to join you on your next adventure in the mountains! 🏞️
Best,
Sixtine – HardGuide
Easy website to use and found the…
Easy website to use and found the product I wanted at a good price.
26 marca 2026
Odpowiedź od Hardloop
Hello Lisa,
Thank you so much for your fantastic review! 😊 It's wonderful to hear that you found our website user-friendly and scored the Reusch Charlotte R Tex Xt Gants at a great price. Your satisfaction fuels our passion for adventure! Looking forward to seeing you on the trails soon. 🏞️
Best wishes,
Arnaud – HardGuide
Odpowiedź od Hardloop
Hello Jonathan,
Thank you so much for your fantastic feedback! 😊 I'm thrilled to hear about your positive experience with us. The Reusch Garhwal Hybrid Touch Tec Gants is definitely an excellent choice for all your outdoor adventures. We can't wait to accompany you on your next journey! 🏞️
Warm regards,
Emilie– HardGuide
Great company
Great company, everything was straight forward from start to finish. Would buy from them again.
1 kwietnia 2026
Odpowiedź od Hardloop
Hello,
Thank you so much for your fantastic feedback! 😊 We're thrilled to hear that everything went smoothly from start to finish. The Lowa Fortux Gtx Qc will certainly support your future adventures in the great outdoors! 🏞️ Looking forward to welcoming you back on your next journey with us.
Best regards,
Guillaume – HardGuide
Fantastic experience ordering
Fantastic experience ordering, not so good delivering, as DPD are horrendous, I would suggest partnering with a better delivery firm in the UK, even Royal mail are more preferable .
1 kwietnia 2026
Odpowiedź od Hardloop
Hello Marc,
Thank you for your feedback! I'm sorry to hear that the delivery didn't meet your expectations. We're committed to improving our service and ensuring our customers have the best experience possible. 🌿 We'll be reaching out to you today to address this issue.
Sportingly,
Guillaume – HardGuide
Odpowiedź od Hardloop
Hello,
Thank you so much for sharing your amazing feedback! 😊 We're thrilled to hear that you had a great experience. The quality of the Smith Trace Mips ensures you're ready for any adventure that comes your way. Looking forward to seeing you on the trails! 🏞️
Best regards,
Guillaume – HardGuide
Great product and worth the wait to get…
Great product and worth the wait to get it delivered in the UK
23 marca 2026
Odpowiedź od Hardloop
Hello,
Thank you so much for your kind words! 😊 We're thrilled to hear that the Scarpa Rush 2 Pro Mid Gtx Wmn was worth the wait and that you're happy with your purchase. We hope it takes you on many exciting adventures through the trails and mountains of the UK! 🏞️
Sportively,
Guillaume – HardGuide
Efficient ordering experience of a scarce item
Most crucially, Hardloop actually had stock of the item I wanted which was great. The price was quite competitive and they chose a very reliable delivery service to ensure a prompt delivery.
23 marca 2026
Odpowiedź od Hardloop
Hello,
A massive thank you for your fantastic review! 😊 We're thrilled to hear about your seamless ordering experience with the Silva Compass Expedition. Having it in stock and ensuring a prompt delivery is all part of our commitment to adventure enthusiasts like you. Can't wait to join you on your next trail! 🏞️
Best,
Guillaume – HardGuide
Beautiful balance bike
Beautiful balance bike. Certainly one of the most attractive bikes out there
20 marca 2026
Odpowiedź od Hardloop
Hello Daniel,
Thank you so much for your wonderful review! 😊 It's truly rewarding to know that you're happy with your purchase. We look forward to accompanying you on many more outdoor adventures! 🏞️
Best regards,
Théo – HardGuide
Odpowiedź od Hardloop
Hello Joy,
Thank you so much for your fantastic feedback! 😊 We're thrilled to hear that you're pleased with your purchase. Your satisfaction inspires us to keep pushing forward on our adventure together! 🏞️ Looking forward to seeing you again on the trails!
Best wishes,
Romain – HardGuide
Excellent service and speedy delivery
Excellent service and speedy delivery. Refreshing that you did as you said
27 marca 2026
Odpowiedź od Hardloop
Hello Karen,
A big thank you for sharing your amazing feedback! 😊 It's truly rewarding to know that we've met your expectations. Can't wait to accompany you on your future outdoor adventures! 🌄
Best regards,
Théo – HardGuide
No frills
Product was as described, delivered in a timely manner with accurate communication. Reasonably priced.
26 marca 2026
Odpowiedź od Hardloop
Hello Zamin,
Thank you so much for your fantastic feedback! 🌟 We're thrilled to hear that you had a smooth experience with us. Your kind words motivate us to keep providing top-notch service. We can't wait to accompany you on your next adventure! 🏕️
Best regards,
Romain – HardGuide
Arrived on time
Arrived on time. Good boots only shop that stock my size just got to brake them with a hike 🙂
25 marca 2026
Odpowiedź od Hardloop
Hello,
Thank you for your message 😊
We're delighted to hear that your boots arrived on time and that you found the size you needed with us. We hope your new boots will be perfect for your next hikes! If you need any advice on how to break them in or have any questions about care or future orders, I remain available to help.
Wishing you great adventures with your new boots!
Arnaud - Hardguide
Had a few reservations as I knew the…
Had a few reservations as I knew the order was coming from France but the order arrived quickly and at a great price. The website was clear on pricing and there were no hidden costs. Would definitely order from Hardloop again.
23 marca 2026
Odpowiedź od Hardloop
Hello Peter,
Thank you so much for your fantastic feedback! 😊 We're thrilled to hear that everything went smoothly with your order. Your words inspire us to continue providing the best for your outdoor adventures. Looking forward to seeing you again on the trails! 🏔
Best regards,
Camille – HardGuide
Odpowiedź od Hardloop
Hello Linda,
Thank you so much for your wonderful feedback! 😊 It's fantastic to hear that the Rab Womens Superflux was such a hit as a gift. We are thrilled to have been part of this happy moment. Wishing you many more adventures and joyful trails! 🏞️
Best regards,
Arnaud - HardGuide
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.