Amazing experience with Hardloop. Ordered a camp chair on Monday afternoon, dispatched Tuesday and delivered on Thursday. Perfect, thanks! Was also one of the only places I could get the specific item... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had to return a ski helmet because it was too small for my big head!!. Return process was very detailed and easy to follow (from UK to France, so a bit more comlicated due to Brexit). Refunded in... Zobacz więcej
Reakcja na opinię
Absolutely shocking item never was delivered to me and they have defrauded me out of money it’s now been a month and the helmet I purchased has still not arrived and no one getting back to me I do... Zobacz więcej
After 4 days of emails in each day telling me my pyrchase was going to be delivered, I then received an email stating it was being returned to seller with absolutely no explanation!! I stayed in each... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep sportowy (outdoor)
- Sporty ekstremalne
- Sklep z akcesoriami rowerowymi
- Sklep sportowy
- Sklep z artykułami do sportów zimowych
O Hardloop
Napisane przez firmę
At Hardloop, we believe that nature and movement should be at the heart of our lives.
That's why, since 2015, whether you're a beginner or a top athlete, we've been sharing our love of good gear and our passion for steep trails with you.
Our mission is to help you find the best gear for your adventures!
We deliver on that promise with the best selection of technical gear and advice from our friendly HardGuides (product experts). Wherever your next adventure takes you, we're here to help you explore.
Nature is our playground and our commitment to the environment is obvious. That's why Hardloop has been a carbon-neutral company since 2015 and advocates for sustainable consumption.
Hardloop, nature as a playground...
Napisane przez firmę
- Find the best equipment to go on an adventure!
- As a committed player, Hardloop has been a carbon neutral company since 2015 and advocates for sensible consumption.
Free delivery from 50 £ - Free return within 100 days
250 technical brands and over 65,000 products in stock
Need advice on choosing your equipment? Our HardGuides are here to help!
Dane kontaktowe
695, Avenue Paul Louis Merlin, 73800, Montmélian, Francja
- +33 1 84 67 14 24
- hello@hardloop.com
- hardloop.co.uk
4,0
Dobra
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Hardloop
Bonjour Dean,
A huge thank you for your wonderful feedback! 😊 It truly fuels our passion for adventure and excellence. We're thrilled to know you're satisfied, and we can't wait to accompany you on your next mountain or trail journey! 🏞️
Sportively,
Arnaud – HardGuide
Great stuff
Great website, easy ordering, kept informed, delivery on time.
An altogether positive experience.
6 maja 2026
Odpowiedź od Hardloop
Hello,
Thank you so much for your fantastic feedback! 😊 It's great to know that you had such a positive experience with us and that everything went smoothly. 🏞️
Warm regards,
Sixtine – HardGuide
Odpowiedź od Hardloop
Hello Luke,
Thanks a lot for your positive feedback! 😊 We're thrilled to hear you appreciated our service. Your satisfaction fuels our passion for adventure and exploration. We hope to see you back on the trails soon! 🏞️
Best regards,
Théo – HardGuide
I am satisfied
I am satisfied. Actualy the parcel from France came very fastly to Czech republic. The size was Ok, so very good deal.
12 maja 2026
Opinia niezależna
Odpowiedź od Hardloop
Hello,
Thank you so much for your fantastic feedback! 😊 I'm thrilled to hear that your delivery to the Czech Republic was quick and that everything went smoothly. Your satisfaction is what we strive for, and I hope to see you again soon on your next adventure! 🏞️
Best regards,
Sixtine – HardGuide
Excellent service and product
27 kwietnia 2026
Odpowiedź od Hardloop
Bonjour,
Thank you so much for your fantastic review! 🌟 We're thrilled to hear that you were pleased with both our service and product. We hope to see you on your next adventure soon! 🏕️
Warm regards,
Sixtine – HardGuide
I was a bit alarmed ordering to uk from…
I was a bit alarmed ordering to uk from eu post brexit but it was quick and easy with no hidden fees or hassle.
27 kwietnia 2026
Odpowiedź od Hardloop
Hello,
Thank you so much for your fantastic feedback! 😊 It's great to hear that your ordering experience was smooth and worry-free. The Patagonia Dirt Roamer will surely be a great companion for your outdoor adventures in the UK! 🌿
Best regards,
Camille – HardGuide
Exactly what was ordered
Arrived on time and exactly what was ordered - at a great price - thank you
25 marca 2026
Odpowiedź od Hardloop
Hello,
Thank you so much for sharing your positive experience! 😊 We're thrilled to know that everything arrived on time and met your expectations. The Columbia Woodburn 2 Waterproof is indeed a great choice for your next outdoor adventure. 🏞️ Looking forward to accompanying you on many more trails!
Best regards,
David – HardGuide
Odpowiedź od Hardloop
Hello stephen,
Thank you so much for your fantastic feedback! 😊 We're thrilled to hear you found great value in your purchase. The La Sportiva Ultra Raptor Ii Leather Gtx is indeed a great companion for any adventure. Looking forward to seeing you conquer more trails soon! 🏞️
Sportively,
Théo – HardGuide
No shipping to the US
No shipping to the US. Had to pay for shipping to the UK and then had to ship it myself to the US.
29 kwietnia 2026
Odpowiedź od Hardloop
Hello,
thank you for sharing your experience! 🙏 Shipping to the US requires complex customs agreements and dollar transactions that we don't support yet to ensure a seamless service. 🌍 We strictly focus on our current zones to guarantee reliable delivery and fair costs for our community. 🏔️ We hope you enjoy your gear on the American trails! 🌲
Sportively,
Sixtine - HardGuide
Very fast delivery for a product that…
Very fast delivery for a product that was a great price.
20 kwietnia 2026
Odpowiedź od Hardloop
Hello,
Thank you so much for your fantastic review! 😊 We're thrilled to hear that your experience was a positive one and that our speedy delivery met your expectations. We can't wait to accompany you on your next adventure! 🏞️
Sportingly,
Guillaume – HardGuide
Good price and super fast delivery to…
Good price and super fast delivery to the UK with lots of updates.
28 kwietnia 2026
Odpowiedź od Hardloop
Hello Cliona,
A huge thank you for your wonderful feedback! 😊 We're thrilled you enjoyed the speed and updates of our service. We look forward to accompanying you on your next adventure! 🌄
Best regards,
Antonin – HardGuide
Odpowiedź od Hardloop
Hello Tracy,
Thank you so much for your fantastic feedback! 🌟 We're thrilled to hear about your positive experience with us. The Patagonia Womens Micro is truly a splendid choice for any adventure seeker. We hope it enhances all of your upcoming outdoor pursuits! 🏞️
Best wishes,
Romain – HardGuide
Odpowiedź od Hardloop
Hi Martin,
Thank you so much for your glowing review! 😊 We’re thrilled that the delivery was fast and that the package arrived safely. The Merrell Accentor 3 Sport GTX is an excellent choice for all your upcoming adventures. We look forward to seeing you on the trails! 🌲
Best regards,
Mathilde – HardGuide
Had my Timberland trainers in stock!
I wanted to find some Timberland trainers that are discontinued on the UK website. I used Google search and there they were. In a French business called Hardloop warehouse. I ordered immediately and the delivery was swift. Kept informed French side, up until customs clearance then it was handed over to DPD. I got a 1 hour delivery window. It was £7 for delivery but worth it. I will definitely deal with Hardloop again. Thankyou
23 kwietnia 2026
Odpowiedź od Hardloop
Hello Lisa,
Thank you so much for your fantastic feedback! 😊 It's wonderful to hear you had a smooth experience with us. Your adventurous spirit fuels our passion to keep the trails open and exciting! 🏔 We look forward to being part of your next outdoor adventure.
Best wishes,
Arnaud – HardGuide
Odpowiedź od Hardloop
Hello Tim,
Thank you so much for your fantastic feedback! 😊 It's thrilling to know that you had a great experience with us. We look forward to accompanying you on your next adventure! 🌄
Best regards,
Théo – HardGuide
Never arrived
Never arrived, company just suggested calling and speaking to the delivery company no support or help. Delivery company don’t know where it is. So no order no support.
23 kwietnia 2026
Odpowiedź od Hardloop
Hello Sarah,
Thank you for your message, and I’m sorry for the difficulties you’ve experienced with your delivery.
Your parcel is showing as delivered to your address. We are currently taking all necessary steps to investigate this situation and find a solution for you.
I remain available if you have any further questions or need more information.
Guillaume - Hardguide
I'll definitely use them again.
These guys did exactly what they promised. This was the only place that could supply my size for a very reasonable price. Delivery was perfect and the item arrived on time and in perfect condition.
22 kwietnia 2026
Odpowiedź od Hardloop
Hello Jayson,
Thank you so much for your fantastic feedback! 😊 I'm thrilled to hear that everything went smoothly with your order. The Merrell Accentor 3 Sport Gtx is indeed a great choice for your outdoor adventures. Looking forward to seeing you again on the trails! 🏞️
Best regards,
Théo – HardGuide
Great price good shipping high quality…
Great price good shipping high quality product
21 kwietnia 2026
Odpowiedź od Hardloop
Hello Oran,
Thank you so much for your fantastic feedback! 😊 We're thrilled to hear you enjoyed the great price and fast shipping of your Mammut Ducan Light Hs Hooded Jacket. It's a top-quality gear choice for any adventure you plan, be it on the trails or in the mountains. 🌲 We look forward to accompanying you on many more journeys!
Best regards,
Antonin – HardGuide
Good price great service.
13 kwietnia 2026
Odpowiedź od Hardloop
Hello Donna,
Thank you so much for your fantastic feedback! 🌟 We're thrilled to hear you had a great experience with us. Can't wait to see you on your next adventure! 🏞️
Best regards,
Blandine – HardGuide
Excellent service
Excellent service! Delivered as promised by the date stated. Kept informed along the way with dispatch, delivery notifications. Great value for money and item as described!
20 kwietnia 2026
Odpowiedź od Hardloop
Hello Leon,
Thank you so much for your fantastic feedback! 😊 We're thrilled to hear you had a great experience with us. It's adventures like yours that inspire us every day. We hope to see you back on the trails soon! 🏞️
Best regards,
Guillaume – HardGuide
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.