Happy Plugs Recenzje 

I bought a couple of Air 1 go from Happyplugs.I kept 1 pair in neon yellow,the sound is good.And the other pair I sent back cus my mom changed her mind and wasent ready to use bluetooth plugs yet.So I got in contact with customer service, a girl called Erika.She got in contact with the happyplugs team and helped me out with the refund.I can recomend Air 1 go happyplugs, and if you need help,talk to Erika.🩵

I've been taken good care of. I've recieved e-mails almost every day until my problem was solved.

5 stars for Happy Plugs' customer service. They were very helpfull and patience.. thank you Erica & Maria!

My daughter is absolutely thrilled with her Joy Happy Plugs. Not only are they well made and sound great their customer support is first rate. We cannot recommend Happy Plugs highly enough.

Dårligste høretelefoner jeg nogensinde har prøvet. Selv dem til langt billigere penge i Kina, er bedre end disse. Jeg er virkelig skuffet. De hakker totalt meget, og spiller kun i det ene øre nogle gange. Lyden er helt til grin, det lyder som om at den kommer fra en papkasse. Om jeg så fik dem gratis, ville jeg kyle dem ud og aldrig bruge dem! De burde være langt billigere, der er intet kvalitet i dem. Prisen er alt for høj.

These are OK ear buds. But don't bend down, move, walk, do anything that involves movement as they are the most overly sensitive things! Basically turn off constantly... I presume it's hair touching them! Or wind, a fly... who knows?? But come on they are ear buds hair will touch them? Had them a few year's but turning off whenever you move ! 😂 Is excessive!.... Constantly tapping them while walking or working is frustrating... So my next pair will certainly not be happy plugs again!

So I am at an airport kiosk in a city a few thousand Km from where I live. I look at an assortment of ear buds for sale and pick Happy Plugs. Goofy name, but next to the name appears "STOCKHOLM". Immediately, as the marketing folks would have it, I visualize Volvo, Saab and Ikea and assume quality and service.
Well, the Happy Plugs didn't work. Not a worry. I check the box and there is a warranty. Back and forth with Happy Plugs trying to fix my problem it is apparent the Plugs are duds.
Here's the problem, Happy Plugs only stands behind their goods if you buy from them directly. Otherwise try to retailer I was told. That doesn't work for me. The retailer is on the other side of the continent. S.O.L.
Well, Volvo and the others were successful because of quality and service. I wonder if Happy Plugs has learnt both of those. Maybe a class action lawsuit will teach them!

I bought a pair of earphones in best buy Canada.The product is not working properly( it pairs and then it unpairs randomly , it loses signal when there are more people in the room or when I put my cellphone in my pocket. I went to the stored they told the warranty is with the brand.I have receipt,box and everything. But it is unreal that I haven't been contacted by you guys since a 2 months ago that I emailed you. Do you have many complaints about your products? Or it is because you don't care about your customers. I mean it is not about money it is just the terrible service that you provide if this is the case I would never buy or recommend this brand.

! Varning för oseriöst företag, och rekommenderar ej !
Hörlurarna fungerade inte (batteriet laddade inte alls på ena hörluren, och ljudet var knastrigt). Efter flera mailkonversationer fick jag det godkänt som en reklamation, men man kunde inte skicka mig några nya hörlurar då de sades vara slut i lager. Erbjöds heller inte en liknande eller motsvarande vara, utan istället pengarna tillbaka. Trots flera mail där de sa att återbetalningen gjorts hade jag inte fått pengarna tillbaka. Efter en månad med mailande fram och tillbaka så blev jag ganska irriterad. Först DÅ gjordes en återbetalning, och det framkom också att en återbetalning inte alls hade administreras tidigare, så som sagts innan. Det kändes som att företaget försökte få kunden att glömma återbetalningen, så den skulle slippa betalas ut, alternativt trötta ut med en massa mail. Jag är allt annat än nöjd med produktkvalitet, service och pris. Det är inga billiga hörlurar, så jag hade betydligt högre förväntan på kvalitet och företaget i sig. Jag kommer inte att handla på Happy Plugs igen, och kommer undvika märket även hos återförsäljare. Varning för oseriöst företag, och rekommenderar ej!

Fick ett par Happy Plugs Air 1 Plus i julklapp. Hörlurarna funkar fint, men ena gick sönder inom 3 månader. När jag skulle reklamera produkten så visade det sig att Happy Plugs blivit uppköpt av ett annat företag. Blev erbjuden ett par andra (ej in-ear samt väsentligt mycket billigare…) hörlurar som kompensation, då de påstod att jag
1. Inte kunde reklamera min vara längre.
2. De hörlurar som gått sönder (air 1 plus) har tydligen utgått ur sortimentet.

Riktigt trist när hörlurarna bara är ynka 3 månader gamla.

I purchased a pair of "Happy Plugs - Hope" in January 2023. Even after hours of "charging" in the charging pod they failed to hold a charge when using and I would hear the "powering off" audio message after 10-20 minutes.

As I had purchased the plugs from a retailer at an airport and as it was not possible for me to return the plugs to obtain a refund, I contacted Happy Plugs (sharing a video of the issue) who agreed to provide a replacement. As the "Hope" plugs were not in stock, I was sent a "Happy Plugs - Air 1 Zen" as a replacement.

The plugs eventually arrived via UPS after more than 1 month however THESE PLUGS WERE ALSO FAULTY! They also failed not only to charge, but also failed to connect via Bluetooth to phone and various devices. So were even more problematic than the initial pair which I purchased.

When I contacted Happy Plugs again to request yet another replacement, Happy Plugs advised that they could not issue a replacement because they "no longer have any stock for the item". When I pointed out that "Happy Plugs - Joy" were clearly available on their website and this model of plugs could be issued as a replacement, Happy Plugs further advised that they "stopped issuing replacements anymore since they had their clearance sale".

I fail to see how this "clearance sale" is linked in any way to the accountability of this company to provide replacements for their own faulty products and am now left with two sets of useless faulty plugs :-(

I am not sure if the "Happy Plugs - Joy" currently available on the website are any less faulty than the two different faulty sets of plugs I already received (which I assume that the company has discontinued as - per the many negative reviews below - many of the plugs have various faults, and is probably why they were being issued as replacements as "clearance" stock) but I would strongly suggest to AVOID purchasing products from this company following my own experience as I don't think that the quality can be in any way guaranteed.

Very supportive and helpful customer service. Customer service was very helpful. The person who assist me named Erika and she was great and very friendly. Thank you

The person who assist me named Erika was great! She explained everything in a way that is easy to understand and works well with me. She was awesome!

I had trouble connecting my Happy Plugs Headphones to my phone but with the help of Erika I was able to use and enjoy the quality of this product. Kudos to your Product and Service! 100% recommended.

Thank you for your helpful and prompt support! There are more than 5 years that I am a "Happy" customer, as I am in love with design and I find the products most beautiful. Unfortunately, I had a technical issue with a pair of ear-phones, but it was immediately solved by Maria and Erika. They were really supportive and nice and I appreciate their care. Thank you!

Rekomenderar inte detta fejk företag!! Suger ut alla era pengar och ljuger rakt upp i ansiktet! Auto hitte på svar! HÅLL er borta!!

Very supportive and helpful customer service. My daughters headset battery was broken. Customer service was very helpful and issued a full refund, as the product was no longer in stock to offer a replacement product.

Got the Air plus 1 earbuds for Christmas, only to have them break less than two months later. Wouldn't recommend buying them, but on the plus side their customer support was great, Erika and Maria were really helpful and sweet. Will however not repurchase.

I'm not sure it's a serious company. 50 eur in freight to Sweden where the company is from. No matter the reason it's quite embarrassing. Doesn't have their automatic customer service in order as you'll keep getting an email once or twice a day asking for a reply even though the matter is long closed and confirmed twice.

Haven't tried the earbuds but would be weary of buying.

These buds are very disappointing. The charge mechanism is very very poor. They are brand new but I can't use them as they constantly tell me they are in 'battery low' mode, and I haven't even listened to one full song without them switching themselves off! Obviously faulty and I question their quality control. Would definitely not recommend. What a waste of £40!