It no longer produces steam after about 6 months of twice daily use. It has been inconsistent in steam production, sometimes working as advertised, but more often failing to deliver steam to both eyes... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Not recommended. Customer service is terrible. Product information is insufficient prior to purchase. When we found out that the lasers used by the system could be dangerous, we were told we couldn’t... Zobacz więcej
Reakcja na opinię
I recently bought this cervical traction device, and it's fantastic! The customer service was excellent, answering all my questions. Shipping was super fast, arriving in just a few days. The product q... Zobacz więcej
Great product. Great for night treatments without disturbing anyone around with loud noises. Easy to clean. Product came with good procedures to follow and they are easy to read. What helpful product... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Here at Halipax, we aim to create a healthy lifestyle that assists every individual to de-stress, relax, unwind and streamline a pain-free life and at the same time feel and look amazing. The core values that we’ve built and operate are by letting us empower our staff to deliver the best at-home recovery and care device solutions and enable them to improve the quality of life for every individual.
Dane kontaktowe
5824 Indian Terrace Dr, 93063, Simi Valley, Stany Zjednoczone
- admin@halipax.com
- halipax.com
2,9
Średnia
285 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
CHINESE SCAM COMPANY
They sell medical equipment on their website you can find on Amazon or Ebay for 50% the price. They claim their products are their own, but the truth of the matter is that they sell cheap chinese knockoffs of American products. The US size chart they have is all wrong, as a Lg on their website translates to a Sm in US size.
And like any Scam company, they have nifty little clauses in their user agreement that enables them to deny you any refund whatsoever, even with a defective product, the moment you open the package to inspect the product for defects.
Had to force a dispute through Paypal. Halipax refunded 40% of my total purchase price AFTER making me spend an additional $40 to ship the item back to China, and then lied to Paypal claiming it was the amount I'd agreed to receiving.
19 grudnia 2022
Opinia niezależna
Very comforting on the eye
Very comforting on the eye, with the heat on particularly. Difficult to work and control in the EM mode which is why only 4 stars. It's hard to establish a contact so I could only get an intermittent pulse and only on the max setting.
26 czerwca 2023
Fast and efficient checkout once items…
Fast and efficient checkout once items to order were determined. Unfortunately cannot add items to cart and then check out later once full research has been completed as only has a 10/15mins window, so it means multiple visits
1 lipca 2023
Some issue on the system
Some issue on the system, support team not responding for the emails
3 kwietnia 2023
Best experience ever
Best experience ever. The support was exceptional and the product was as advertised. Very happy and highly recommended.
20 kwietnia 2023
Well built and seems good but didn’t do…
Well built and seems good but didn’t do anything to help me
29 czerwca 2023
Great service always responsive and spot on
Responsive and spot on service. Always a step ahead of my expectations.. great.
One negative point though, sometimes a bit too much service - same message is sent multiple times.
28 czerwca 2023
I like the nebulizer very much
I like the nebulizer very much. Easy to handle, easy to clean.
No problems with shipping or else.
I am very satisfied with the product.
29 czerwca 2023
Don’t buy this produce it’s not built well. I got the product and it worked for…
I got the product and it worked for about 2 weeks then it he controls stopped working and the tens part of it was stuck in super high and shocked my neck so hard. I contacted the seller but did not have a receipt therefore they did nothing so it was a wasted 250 bucks
1 marca 2023
Odpowiedź od halipax.com
Thank you for your review. We checked all our email history and we could not find any inquiries from you about the issue you are described here! Had we known this issue we could hsve sent you a new replaceemnt as part of your 1-year warranty.
In addition the total amount paid was $191.96 not $250.
Realy good products
28 czerwca 2023
Excellent service
Excellent service , ordered product one day items sent out the next day , will review product once received
28 czerwca 2023
Worked as promised and came very quick.
28 czerwca 2023
Odpowiedź od halipax.com
Thank you so much for sharing your positive feedback about your experience with our product!
Your kind words serve as a tremendous source of motivation for our team. We are committed to continuously improving our products and ensuring that they deliver effective and lasting results.
Knowing that we have exceeded your expectations and contributed to your comfort is truly rewarding.
Awesome product
16 lipca 2022
Terrible product, terrible service
Sadly, the steamer face mask I purchased did not fit the contour of my face, which rendered it ineffective. I was very disappointed that nothing was done by the company.
27 czerwca 2023
Arrived fast and it's so relaxing
Arrived fast and it's so relaxing. I would definitely recommend!
31 grudnia 2022
Laser doesen't deliver what you say
I sent you info and a question both in the Facebook link and via email about the true outeffect on the laserdevice i bought. Your information said one thing and our measurement showed it was much weaker. I asked about this and got an answer from someone who clearly didnt understand laserphysics.
I would not recommend you device to anyone else..
26 czerwca 2022
Doświadczenie Trustpilot
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