Grove Collaborative Recenzje 

3980
•
Wynik TrustScore: 2 na 5

1,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I used to love Grove. They promote themselves as an ethical, eco-friendly company, but now they are using Amazon as their major shipping company. I avoid Amazon like the plague... they are an unethi... Zobacz więcej

Oceniono na 1 z 5

I started buying from them years ago because I loved their dish soap and baamboo TP, tissue, paper towels etc. but the last 2 years the quality of products had drastically gone downhill. The dish soap... Zobacz więcej

Oceniono na 1 z 5

Extremely unprofessional. Wrote a note on my packaging essentially calling me wasteful after purchasing 2 items from them. Canceled my subscription and won’t use them again.

Oceniono na 5 z 5

I started using Grove several months ago. I'm a VIP member so I get free shipping. I purchased some 7th Generation & Mrs. Meyers products as well as Grove's own. I love the soap dispensers they cut ba... Zobacz więcej

Reakcja na opinię

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Napisane przez firmę

Stay healthy and prepared with essentials delivered to your doorstep.


Dane kontaktowe

1,9

Słaba

Wynik TrustScore: 2 na 5

4 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,9

Wszystkie recenzje

(3980)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 13

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Love grove

Grove products have worked wonderfully for our household. They are effective and smell wonderful.
The bamboo paper products are my favorite. The plastic free and neutral options are why I tried grove, and the efficacy is why I've stayed.

8 września 2021
Logo Grove Collaborative

Odpowiedź od Grove Collaborative

Hearing from customers like you lets us know that we are moving in the right direction. We are so happy to hear that Grove has helped you to bring healthier and cleaner products into your home.

Oceniono na 5 z 5

I love the Grove

I love the Grove. That’s the reason I keep coming back. They save me a trip to the store and the products are excellent

1 września 2021
Logo Grove Collaborative

Odpowiedź od Grove Collaborative

We've created Grove with maximum flexibility and are so happy to see that our services are working for you and your household!

Oceniono na 5 z 5

Great Products!!

I love all the products I've ordered from Grove so far! I love that there is so much thought about sustainability, chemicals and waste put into each one! I am really enjoying the Bamboo paper products, as well as the Grove Brand cleaning products! I always look forward to my next box and trying more products! Wow! I just said I enjoy cleaning! Your the best Grove!

1 września 2021
Logo Grove Collaborative

Odpowiedź od Grove Collaborative

We appreciate you taking the time to write a thoughtful review, Fran! We're so happy to hear you enjoy the variety of products that we carry. Thank you for choosing Grove for your home and spreading the love.

Oceniono na 5 z 5

I just started but really liked the…

I just started but really liked the box, so got a second. Now I am going to just use them for all product lines they offer.

1 września 2021
Logo Grove Collaborative

Odpowiedź od Grove Collaborative

We're so pleased to hear you love all of your Grove goodies, Kathleen! Please feel free to reach out if you're looking for any product recommendations or have any questions about our products. We're always happy to help. 💚

Oceniono na 5 z 5

Love Everything

Love the products I have gotten so far from Grove. Love when I get extra spending money cause I will order an extra box full of goodies

1 września 2021
Logo Grove Collaborative

Odpowiedź od Grove Collaborative

We are so happy to hear that you are enjoying all your Grove goodies, Tionda!

Oceniono na 3 z 5

The products are great but the shipping requirement is trash

The products are great. I’ve got no complaints about the actual products. The customer service is also great. Very quick and always manage to fix the problem.
It’s the companies minimum requirement I have an issue with. When I first joined (over 5 years now I think) the value was great. The minimum you needed to spend in order to ship was like $25. Completely reasonable. But it keeps going up and up and up. At this point if you’re VIP you need to spend like $40 just to ship, and if you’re not it needs to be $50. And you’ll still be paying a shipping fee.
They say they’ve raised the minimum amount to help reduce waste, but i don’t need 40-50$ worth of product. I need 25$ worth of Product. So how is me having to purchase double helping to reduce waste? It’s a joke. This is why I’m no longer a VIP member. This is also why I haven’t placed an order in a year—it’s not worth it.

If you like the Mrs. Meyers scents, just order them from the Mrs. Meyers website (or get the standard scents from target). If you want the method scents, just get those from target. A whole lot cheaper to be buy 1 or 2 products for under $10 than have to shell out $50+

The reply from Grove is incorrect that the minimum order needs to only be $29. I tried to place an order yesterday, and I was unable to ship until I had reached over $40. I haven't been able to only order $29 worth of stuff in easily over a year.

1 września 2021
Opinia niezależna
Logo Grove Collaborative

Odpowiedź od Grove Collaborative

Thank you for reaching out to Grove, Krystal. While there is no monthly fee to shop with Grove, we do ask that each order meet the $29 shipping minimum to ensure our shipping practices are environmentally sustainable. The cost of shipping is the same whether it's a scheduled recurring order, or a "Ship Now" order. VIP members will never pay the cost of shipping on any order, and non-VIP's will pay a flat rate of $4.99 no matter how large the order. We are also happy to offer price matching! If you see an item for less on another website, just add that product to your cart, and send us the link to where you see it for less. We'll adjust the price before your next shipment so you get the best deal. If you need any help with your account, please reach out to us at support@grove.co. We're always here for you.

Oceniono na 3 z 5

Good customer service, terrible shipping service

When I first started Grove I had no real problems. Recently there is something wrong with their shipping. It seems they make the shipping label but the item never gets shipped. The first time they told me it was lost in the mail, no big deal it was reshipped right away, the very next order it happened again. Customer service was very responsive and polite and reissued the box again right away along with a credit to my account. It's 3 days later ( email said it will go out in 24-48 hours) and the tracking number still says it has not been picked up just like the last 2 boxes.
Reading other reviews u see this is a recurring issue. I think I'm done with Grove, I can find similar products elsewhere

29 sierpnia 2021
Opinia niezależna
Logo Grove Collaborative

Odpowiedź od Grove Collaborative

Thank you for reaching out, Trish. We greatly apologize for the issues with receiving items in your order. This is not up to our Grove standards nor our norm. We certainly want you to receive your items. Please reach out to us at reviewsupport@grove.co and we'd be happy to take a look into that for you.

Oceniono na 5 z 5

The products from Grove are the best!!

The products from Grove are the best!!! They are effective at cleaning and smell amazing!!!! Keep up the great work!!!

25 sierpnia 2021
Logo Grove Collaborative

Odpowiedź od Grove Collaborative

We're so happy that Grove has been a place where you can find all of your safe and effective home and personal care products! Thank you for your support. 💚

Oceniono na 5 z 5

Excellent products

Excellent products, fest shipping.

24 sierpnia 2021
Logo Grove Collaborative

Odpowiedź od Grove Collaborative

We're so happy to hear you enjoy the variety of products that we carry! Thanks for choosing Grove for your home.

Oceniono na 4 z 5

Love Grove

I love the products, free samples the reward bonus gifts with membership. Most of all is the customer service, you will find none better.

24 sierpnia 2021
Logo Grove Collaborative

Odpowiedź od Grove Collaborative

We're glad we can provide this service for you, Karla! Thank you for choosing Grove for your home and spreading the love. 💚

Oceniono na 5 z 5

There was a couple of shipping issues…

There was a couple of shipping issues like a bottle leaked and I received the wrong size garbage bags and Grove was so nice and quick to fix my order that is was never even and issue.

23 sierpnia 2021
Logo Grove Collaborative

Odpowiedź od Grove Collaborative

Thank you for taking the time to share your experience with Grove, Angela! If you ever need any help with your account or a product recommendation, please feel free to reach out to us at support@grove.co. We're always here for you. 💚

Oceniono na 5 z 5

To be honest

To be honest. I signed up because where I work offered a "try Grove and you will receive free items" I thought why not, no commitments and get free stuff...Well I have ordered every month since then and became a VIP because I like their products that much! Everything I have ordered has been exceptional! I especially like the cold water laundry soap and the walnut scrubbies. Highly recommend Grove. Quick service and fast shipping. Only problem is everyone must like the products I do, they run out fast but resupply quickly too. Thanks for making me a believer and a greener shopper.

23 sierpnia 2021
Logo Grove Collaborative

Odpowiedź od Grove Collaborative

Thank you for taking the time to provide this thoughtful review, Laurie! We're so happy to hear that Grove has been a convenient option for getting all of your household essentials. We are so grateful to have you along this journey to going green. 💚

Oceniono na 5 z 5

Love Grove

Love Grove. Everything I've received is great quality

23 sierpnia 2021
Logo Grove Collaborative

Odpowiedź od Grove Collaborative

We're so happy that Grove has been a place where you can find all of your safe and effective home and personal care products!

Oceniono na 5 z 5

I absolutely love having a greener…

I absolutely love having a greener option when it comes to cleaning. I also love that they have self care items too.

23 sierpnia 2021
Logo Grove Collaborative

Odpowiedź od Grove Collaborative

It's great to hear from you, Brittany! We are so happy that Grove has helped you to bring healthier and cleaner products into your home. 💚

Oceniono na 5 z 5

I LOVE GROVE!

23 sierpnia 2021
Logo Grove Collaborative

Odpowiedź od Grove Collaborative

Thank you so much for choosing Grove for your home and spreading the love!

Oceniono na 2 z 5

I loved Grove until I found out they…

I loved Grove until I found out they give money to BLM. I don’t want to support that so I stopped buying from them. A shame.

20 sierpnia 2021
Opinia niezależna
Logo Grove Collaborative

Odpowiedź od Grove Collaborative

At Grove, we are very clear on our mission to be a company that is a force for good in this world. We are driven by the endless pursuit of creating a better tomorrow for the people, and everyone is our people. We show up for our communities through donations to schools, healthcare workers, The Arbor Day Foundation, plastic neutrality initiatives, racial justice, and company volunteer commitments. We stand in solidarity with those demanding equality, freedom from oppression, and an end to systematic racism.

Oceniono na 5 z 5

Awsome

I was so excited to find all of my favorite products all-in-one place !!! They also remind me when my products are out , and remind me when they're back in which is extremely helpful lay helpful. I have sent this is this website to all of my friends I hope they all respond. I have a roommate that always thought everything that is Good for the environment is very expensive.. She is very surprised and is using my products as well!!👍🤗

17 sierpnia 2021
Logo Grove Collaborative

Odpowiedź od Grove Collaborative

It's great to hear from you, Sherri! We're so happy you love all of the options we have at Grove. Thanks so much for choosing Grove for your home and spreading the love. 💚

Oceniono na 5 z 5

I love Grove

I love Grove! Easy to use website and ordering plus wonderful customer service.

16 sierpnia 2021
Logo Grove Collaborative

Odpowiedź od Grove Collaborative

Thanks for the love, Chope! We're so pleased that you're enjoying your time with us. Thank you for choosing Grove for your home. 💚

Doświadczenie Trustpilot

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