I used to love Grove. They promote themselves as an ethical, eco-friendly company, but now they are using Amazon as their major shipping company. I avoid Amazon like the plague... they are an unethi... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I started buying from them years ago because I loved their dish soap and baamboo TP, tissue, paper towels etc. but the last 2 years the quality of products had drastically gone downhill. The dish soap... Zobacz więcej
Extremely unprofessional. Wrote a note on my packaging essentially calling me wasteful after purchasing 2 items from them. Canceled my subscription and won’t use them again.
I started using Grove several months ago. I'm a VIP member so I get free shipping. I purchased some 7th Generation & Mrs. Meyers products as well as Grove's own. I love the soap dispensers they cut ba... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z wyposażeniem domowym
- również w kategorii:
- Dostawca środków czystości
- Sklep z witaminami i suplementami
- Sprzątanie domów
Napisane przez firmę
Stay healthy and prepared with essentials delivered to your doorstep.
Dane kontaktowe
San Francisco, Stany Zjednoczone
- 1-844-476-8375
- community@grove.co
- grove.co
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Love grove
Grove products have worked wonderfully for our household. They are effective and smell wonderful.
The bamboo paper products are my favorite. The plastic free and neutral options are why I tried grove, and the efficacy is why I've stayed.

Odpowiedź od Grove Collaborative
I love the Grove
I love the Grove. That’s the reason I keep coming back. They save me a trip to the store and the products are excellent

Odpowiedź od Grove Collaborative
Great Products!!
I love all the products I've ordered from Grove so far! I love that there is so much thought about sustainability, chemicals and waste put into each one! I am really enjoying the Bamboo paper products, as well as the Grove Brand cleaning products! I always look forward to my next box and trying more products! Wow! I just said I enjoy cleaning! Your the best Grove!

Odpowiedź od Grove Collaborative
I just started but really liked the…
I just started but really liked the box, so got a second. Now I am going to just use them for all product lines they offer.

Odpowiedź od Grove Collaborative
Love Everything
Love the products I have gotten so far from Grove. Love when I get extra spending money cause I will order an extra box full of goodies

Odpowiedź od Grove Collaborative
The products are great but the shipping requirement is trash
The products are great. I’ve got no complaints about the actual products. The customer service is also great. Very quick and always manage to fix the problem.
It’s the companies minimum requirement I have an issue with. When I first joined (over 5 years now I think) the value was great. The minimum you needed to spend in order to ship was like $25. Completely reasonable. But it keeps going up and up and up. At this point if you’re VIP you need to spend like $40 just to ship, and if you’re not it needs to be $50. And you’ll still be paying a shipping fee.
They say they’ve raised the minimum amount to help reduce waste, but i don’t need 40-50$ worth of product. I need 25$ worth of Product. So how is me having to purchase double helping to reduce waste? It’s a joke. This is why I’m no longer a VIP member. This is also why I haven’t placed an order in a year—it’s not worth it.
If you like the Mrs. Meyers scents, just order them from the Mrs. Meyers website (or get the standard scents from target). If you want the method scents, just get those from target. A whole lot cheaper to be buy 1 or 2 products for under $10 than have to shell out $50+
The reply from Grove is incorrect that the minimum order needs to only be $29. I tried to place an order yesterday, and I was unable to ship until I had reached over $40. I haven't been able to only order $29 worth of stuff in easily over a year.

Odpowiedź od Grove Collaborative
Good customer service, terrible shipping service
When I first started Grove I had no real problems. Recently there is something wrong with their shipping. It seems they make the shipping label but the item never gets shipped. The first time they told me it was lost in the mail, no big deal it was reshipped right away, the very next order it happened again. Customer service was very responsive and polite and reissued the box again right away along with a credit to my account. It's 3 days later ( email said it will go out in 24-48 hours) and the tracking number still says it has not been picked up just like the last 2 boxes.
Reading other reviews u see this is a recurring issue. I think I'm done with Grove, I can find similar products elsewhere

Odpowiedź od Grove Collaborative
The products from Grove are the best!!
The products from Grove are the best!!! They are effective at cleaning and smell amazing!!!! Keep up the great work!!!

Odpowiedź od Grove Collaborative

Odpowiedź od Grove Collaborative
Love Grove
I love the products, free samples the reward bonus gifts with membership. Most of all is the customer service, you will find none better.

Odpowiedź od Grove Collaborative
There was a couple of shipping issues…
There was a couple of shipping issues like a bottle leaked and I received the wrong size garbage bags and Grove was so nice and quick to fix my order that is was never even and issue.

Odpowiedź od Grove Collaborative
To be honest
To be honest. I signed up because where I work offered a "try Grove and you will receive free items" I thought why not, no commitments and get free stuff...Well I have ordered every month since then and became a VIP because I like their products that much! Everything I have ordered has been exceptional! I especially like the cold water laundry soap and the walnut scrubbies. Highly recommend Grove. Quick service and fast shipping. Only problem is everyone must like the products I do, they run out fast but resupply quickly too. Thanks for making me a believer and a greener shopper.

Odpowiedź od Grove Collaborative

Odpowiedź od Grove Collaborative
I have had a wonderful experience with…
I have had a wonderful experience with Grove thus far.

Odpowiedź od Grove Collaborative
I absolutely love having a greener…
I absolutely love having a greener option when it comes to cleaning. I also love that they have self care items too.

Odpowiedź od Grove Collaborative
I loved Grove until I found out they…
I loved Grove until I found out they give money to BLM. I don’t want to support that so I stopped buying from them. A shame.

Odpowiedź od Grove Collaborative
Awsome
I was so excited to find all of my favorite products all-in-one place !!! They also remind me when my products are out , and remind me when they're back in which is extremely helpful lay helpful. I have sent this is this website to all of my friends I hope they all respond. I have a roommate that always thought everything that is Good for the environment is very expensive.. She is very surprised and is using my products as well!!👍🤗

Odpowiedź od Grove Collaborative
I love Grove
I love Grove! Easy to use website and ordering plus wonderful customer service.

Odpowiedź od Grove Collaborative
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







