Grove Collaborative Recenzje 

3980
•
Wynik TrustScore: 2 na 5

1,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I used to love Grove. They promote themselves as an ethical, eco-friendly company, but now they are using Amazon as their major shipping company. I avoid Amazon like the plague... they are an unethi... Zobacz więcej

Oceniono na 1 z 5

I started buying from them years ago because I loved their dish soap and baamboo TP, tissue, paper towels etc. but the last 2 years the quality of products had drastically gone downhill. The dish soap... Zobacz więcej

Oceniono na 1 z 5

Extremely unprofessional. Wrote a note on my packaging essentially calling me wasteful after purchasing 2 items from them. Canceled my subscription and won’t use them again.

Oceniono na 5 z 5

I started using Grove several months ago. I'm a VIP member so I get free shipping. I purchased some 7th Generation & Mrs. Meyers products as well as Grove's own. I love the soap dispensers they cut ba... Zobacz więcej

Reakcja na opinię

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Dane kontaktowe

1,9

Słaba

Wynik TrustScore: 2 na 5

4 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,9

Wszystkie recenzje

(3980)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 13

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

It’s fun picking new items every month

It’s fun picking new items every month. Also…excellent customer service.

16 sierpnia 2021
Logo Grove Collaborative

Odpowiedź od Grove Collaborative

It's great to hear from you, Jennifer! We're so happy you're enjoying all of the options we have at Grove. Thank you for choosing Grove for your home and spreading the love. 💚

Oceniono na 5 z 5

I am really happy with Grove…

I am really happy with Grove Collaborative. I don't necessarily love every single product but I appreciate their customer support and I like being able to try different products.

16 sierpnia 2021
Logo Grove Collaborative

Odpowiedź od Grove Collaborative

Thank you for taking the time to share your experience with Grove, Sally! We truly appreciate you choosing Grove for your home and spreading the love. 💚

Oceniono na 5 z 5

Great products for you and your home!

I love most all their products! So good for you and your home and reasonably and affordably priced!

16 sierpnia 2021
Logo Grove Collaborative

Odpowiedź od Grove Collaborative

We're pleased that you're enjoying your time with us, Tamera! Thank you so much for choosing Grove and spreading the love. 💚

Oceniono na 1 z 5

Scam membership

Please don't buy and certainly don't get the membership. Once you get in, there is literally no way out. I got my membership 4 months ago and tried canceling it 3 months ago. Surprise, you can't do it yourself and have to email customer care. I did it, they sent a link to do it, cancelled it then (4 step process and I thought I was done!). 3 months later, I get an email that "thank you for ordering these items" and $86 get deducted from my card automatically. Apparently, they didn't cancel my membership! I literally had to claim a dispute on my charge to get money back. I shouldn't have to go through all the hassles with no mistake of mine to get my own money back

14 sierpnia 2021
Opinia niezależna
Logo Grove Collaborative

Odpowiedź od Grove Collaborative

Hi Bhawna, we're sorry to hear about the experience you've had and we would be happy to help in any way we can. When you place your first order with Grove, you're enrolled in our flexible monthly shipments subscription and a free 60 day trial of our VIP membership. These are two separate aspects of our service and you're able to opt out of both after your first order. It looks like you canceled your VIP membership, however your flexible monthly shipments remained active which is why your recent order shipped. Please feel free to reach out to us at reviewsupport@grove.co if you'd like us to review your correspondences with our team or if you need further assistance — we're always glad to help.

Oceniono na 1 z 5

Nope!

They offer "freebies" for increasing your order but don't send them and then customer service is rude and not willing to resolve.

13 sierpnia 2021
Opinia niezależna
Logo Grove Collaborative

Odpowiedź od Grove Collaborative

We are so sorry to hear about that trouble, Nancy. This is certainly not the experience we want for our community to have. Our bonus items are only eligible for orders that meet the pre-tax order minimum in addition to clicking the "Ship Now" button to have the order process right away. Bonus items are not able to be added to scheduled monthly shipments. If you have additional questions we are here to help — please feel free to reach out to us at support@grove.co.

Oceniono na 5 z 5

I love grove!!

9 sierpnia 2021
Logo Grove Collaborative

Odpowiedź od Grove Collaborative

Thanks for choosing Grove for your home and spreading the love, Tracy!

Oceniono na 5 z 5

This is a great company with great…

This is a great company with great products. If for some reason there is an issue with your order they are very quick to respond and fix it. They smell wonderful and work very well. I recommend this company and their products to everyone I know.

9 sierpnia 2021
Logo Grove Collaborative

Odpowiedź od Grove Collaborative

We appreciate you taking the time to write a thoughtful review, Pamela! Thank you so much for choosing Grove and spreading the love. 💚

Oceniono na 5 z 5

all items come s requested and they…

all items come s requested and they clean as they are described, The scents are not that fake smell like others they actually smell like the flowers they are suppose to be, I love the stuff and I am on auto fill everymoth

9 sierpnia 2021
Logo Grove Collaborative

Odpowiedź od Grove Collaborative

We're pleased that you are enjoying your time with us, Catherine! If you ever need any help with your account or a product recommendation, please reach out to us at support@grove.co. We're always here for you.

Oceniono na 5 z 5

I am new to ordering on line but groove…no question about it

I am new to ordering on line but groove has made it possible for me to actually shop for all my needs do they can come straight up my home!!! I am very happy. My plastic waste has gone to going up the recycling 3 to 4 times a week to maybe once a week! I very happy to know I’m helping the future both in waste and the cruelty free,

9 sierpnia 2021
Logo Grove Collaborative

Odpowiedź od Grove Collaborative

We appreciate you taking the time to share your experience with Grove, Ignacia! Thank you so much for choosing Grove for your home and spreading the love. 💚

Oceniono na 5 z 5

Ordering from Grove is one of the best…

Ordering from Grove is one of the best decisions I have made and I tell all of my family and friends about it. I only purchase my cleaning supplies from Grove now.

3 sierpnia 2021
Logo Grove Collaborative

Odpowiedź od Grove Collaborative

We are pleased that you are enjoying your time with us! Thanks so much for choosing Grove for you and your family. We are so happy that you are a part of our community! 💚

Oceniono na 5 z 5

Wonderful collaboration of products…

Wonderful collaboration of products that strive to be people kid pet and earth friendly . The efforts toward plastic neutral and the offerings of all the tree free and plastic free products is amazing . I love my free gifts and while yes it is a membership ... it's once a year and worth every penny. 20 bucks . And I've gotten more products for free and as gifts than 100 dollars

2 sierpnia 2021
Logo Grove Collaborative

Odpowiedź od Grove Collaborative

It's great to hear from you, Jennifer! We're so happy you love all of the options we have at Grove. Thank you for choosing Grove for your home.

Oceniono na 5 z 5

Grove has helped our family be more eco…

Grove has helped our family be more eco friendly and the products are fantastic! Very easy to use the app and shop for what you need. I will keep using Grove for a long time

2 sierpnia 2021
Logo Grove Collaborative

Odpowiedź od Grove Collaborative

Thanks so much for choosing Grove for you and your family. We are so happy that you are a part of our community! 💚

Oceniono na 5 z 5

I have loved all my stuff so far and my…

I have loved all my stuff so far and my 3 year old loves the new little soap pad things so easy to carry in my purse wanted to try for when we are on the go and they are perfect for that

2 sierpnia 2021
Logo Grove Collaborative

Odpowiedź od Grove Collaborative

We're so pleased to hear you love all of your Grove goodies. Please feel free to reach out if you're looking for any product recommendations or have any questions about our products. We’re always happy to help!

Best,
Team Grove

Oceniono na 4 z 5

I love that this company is committed…

I love that this company is committed to offering customers a subscription kit that is so useful. I love the grove exclusive Mrs. Meyers scents! I love all the grove specific products they make as well. After a while I needed to cancel and it was tricky to end the monthly subscription- in fact I’m still trying to cancel it!

25 lipca 2021
Opinia niezależna
Logo Grove Collaborative

Odpowiedź od Grove Collaborative

We're glad to hear you love all of the options we have at Grove, Kris! Having a Grove account comes with two completely customizable features: A VIP Membership and flexible monthly shipments. These features can be used exclusively or combined to best meet your personal needs and preferences. If we can help to adjust the settings on your account or provide any additional help, please feel free to reach out to us at support@grove.co or you can call us directly at 1-844-GROVE-75 (1-844-476-8375).

Oceniono na 5 z 5

Every product I have purchased has been…

Every product I have purchased has been of top quality. The packaging is excellent. Using the glass cleaning bottles instead of plastic is great a move!!! Also adding the name sleeves was genius!!!
I have used many items as gifts and the recipients were vey pleased.

Delivery is also swift and packaged well.

19 lipca 2021
Logo Grove Collaborative

Odpowiedź od Grove Collaborative

Thank you for providing your valuable feedback, Kathleen. We're thrilled to hear how much you've been loving our new Twist & Slide Glass Spray bottles! Thank you so much for choosing Grove and spreading the love. 💚

Oceniono na 5 z 5

Totally worth it!

Grove is hands down amazing from products down to customer service! I would recommend them to everyone.

19 lipca 2021
Logo Grove Collaborative

Odpowiedź od Grove Collaborative

It's great to hear from you, April! We're so happy you love all of the options we have at Grove. Thank you for choosing Grove for your home.

Oceniono na 5 z 5

I love Grove!

I love Grove!! Wonderful products, so easy to use and I never forget to replenish my supplies.
The best is the sweet little notes written on every box I receive! Thank you for being so amazing!

16 lipca 2021
Logo Grove Collaborative

Odpowiedź od Grove Collaborative

Our pleasure, Cathie! We're so glad you've been enjoying your time with Grove. 😊

Best,
Team Grove

Oceniono na 4 z 5

I really enjoy grove

I really like grove and the convinces of getting cleaning supplies delivered to your door and that they choose to go beyond plastic! It is a really exciting company to be apart of. I was a little bummed a few of my items in my last order were not in my delivery, but grove did credit my account for the inconvenience which is a great resolution to the problem. I am just hoping this isn’t a thing that can happen often.

15 lipca 2021
Logo Grove Collaborative

Odpowiedź od Grove Collaborative

Thank you for taking the time to share your experience with Grove, Felicia! We truly appreciate you choosing Grove for your home. Please feel free to reach out if you ever need any help with your account or a product recommendation. We're always here for you. 💚

Oceniono na 5 z 5

Amazing company

I'm loving the great selection and wonderful products provided by Grove collaborative. Customer care and the environment is so important to this company.

13 lipca 2021
Logo Grove Collaborative

Odpowiedź od Grove Collaborative

We're so pleased to hear you love all your Grove goodies. Please feel free to reach out if you're looking for any product recommendations. We're always happy to help! 💚

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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