From the very first phone call to the last man leaving site the service was impeccable. I cannot rate these guys highly enough. They have been amazing. Knowledgable, professional, friendly and of cour... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Right from the very start of the design phase Grillo have been brilliant, adapting our layout, communication , delivery. Any issues along the way they are all over it and happy to help . Big than... Zobacz więcej
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We are so happy with our grillo kitchen. It has completely transformed our garden and the kitchen looks amazing! The team at Grillo have all been brilliant from the initial designs with Layla... Zobacz więcej
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Very professional design consultations from the start, listened to what we wanted and worked together on the final design. We had to move installation back several times and the Grillo team wer... Zobacz więcej
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Informacje dotyczące firmy
O Grillo Outdoor Kitchens
Napisane przez firmę
Grillo Outdoor Kitchens can transform outdoor living spaces with stunning, durable designs. Over the years as the UK market leaders in outdoor kitchens, we’ve perfected a customisable, modular system, offering a wide selection of appliances, cabinets, and features to suit your space with specialist installation, exceptional aftercare and a 10 year warranty.
Built with thick aluminum with a beautifully textured marine-grade coating and complemented by stain-proof and scratch-proof sintered stone worktops, our outdoor kitchens are built to withstand the elements while maintaining a striking aesthetic all year round.
Our Design Specialists are available to guide you every step of the way, ensuring you make the most of your outdoor space. With a huge range of resources on our website, including informative blogs and our 3D configurator, you’ll find everything you need to create a space that reflects your vision.
Explore more than 200 real projects in customers gardens that Grillo have helped bring to life with our outdoor kitchens. From country escapes to rooftop terraces...
Built with thick aluminum with a beautifully textured marine-grade coating and complemented by stain-proof and scratch-proof sintered stone worktops, our outdoor kitchens are built to withstand the elements while maintaining a striking aesthetic all year round.
Our Design Specialists are available to guide you every step of the way, ensuring you make the most of your outdoor space. With a huge range of resources on our website, including informative blogs and our 3D configurator, you’ll find everything you need to create a space that reflects your vision.
Explore more than 200 real projects in customers gardens that Grillo have helped bring to life with our outdoor kitchens. From country escapes to rooftop terraces...
Dane kontaktowe
Grillo Group Ltd, The Ridge, Iceni Way, CB9 7FD, Haverhill, Zjednoczone Królestwo
- 01223 866130
- design@grilloliving.com
- grilloliving.com
4,9
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130 recenzji
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The installers were great, but I do feel if you want a wow customer experience, they could spend 15 minutes on the do's and dont's on how to use the pizza oven and vantage charcoal
The installers were great. I filled in on my form from the installers, I was disappointed after calling three time to ask if I had everything for the kitchen to find out we did not have the pizza oven accessories. We had organised a party for the Saturday and had things missing. We also did not have the tool rail. We have had troubles lighting the pizza oven, which we have reported to Amy this morning.
10 lipca 2026
Odpowiedź od Grillo Outdoor Kitchens
Dear Sue,
Thank you for taking the time to leave us a four-star review. We’re pleased to hear you were happy with the installation team.
We appreciate your feedback about the handover. Our installers will usually provide a brief overview, but we understand you would have preferred more detailed directions of how to use the appliances. We do have guidance and videos available online, but your comments are helpful and will be taken on board for future improvements to our service.
We are sorry for the confusion around the tool rail and pizza oven accessories. The tool rail was not included on the original order, although we appreciate there may have been an expectation that it came as standard. We have arranged for a tool rail to be sent out to you free of charge, with the pizza tools to follow once they are in stock. We have also contacted Gozney on your behalf and asked them to get in touch regarding the difficulty lighting the pizza oven and hope you can get up and running quickly.
We hope everything is resolved for you soon and that you enjoy many years of cooking and entertaining in your Grillo kitchen.
The Grillo Team :)
Amazing company with an outstanding product. From the very first phone call to the…
From the very first phone call to the last man leaving site the service was impeccable. I cannot rate these guys highly enough. They have been amazing. Knowledgable, professional, friendly and of course the product is outstanding. Thank you. Looking forward to many happy memories cooking on my outdoor kitchen. Keep it up and don’t change anything! Brilliant.
9 lipca 2026
Odpowiedź od Grillo Outdoor Kitchens
Hello Robin,
Thank you so much for taking the time to leave us a positive review. We are so pleased to hear that your experience was impeccable and have passed this kind feedback onto our team. We hope you enjoy your kitchen for many years to come!
Grillo team :)
Top Job
From start to finish a brilliant customer service. We are very pleased with our outdoor kitchen.
23 czerwca 2026
Odpowiedź od Grillo Outdoor Kitchens
Dear customer,
Thank you very much for taking the time to leave us a positive review. We are so happy to hear you are pleased with your outdoor kitchen. Enjoy it!
Grillo team :)
Odpowiedź od Grillo Outdoor Kitchens
Hello Linda,
Thank you for taking the time to leave us a positive review. We are pleased to hear you found the service and the end result overall great.
Grillo team :)
Amazing quality product and first class service
Right from the very start of the design phase Grillo have been brilliant, adapting our layout, communication , delivery. Any issues along the way they are all over it and happy to help . Big thanks to Layla, Luke and Jeremy .
Bring on the summer garden bliss 😊
Kerry & Danny
Wakefield
15 czerwca 2026
Odpowiedź od Grillo Outdoor Kitchens
Hello Kerry,
Thank you for taking the time to leave us a positive review. It's wonderful to hear you had such a positive experience with us. We have passed on your positive message to our team and we hope you enjoy your Grillo outdoor kitchen for many years to come!
Grillo team :)
Excellent service and Comms right…
Excellent service and Comms right through the process, professional installers and one awesome black box gift at the end!
3 czerwca 2026
Odpowiedź od Grillo Outdoor Kitchens
Hello,
Thank you for taking the time to leave us a positive review. It's great to hear you loved our Black Box as well. Enjoy your Grillo kitchen!
Grillo team :)
Odpowiedź od Grillo Outdoor Kitchens
Hello there,
Thank you so much for taking the time to leave us a positive review! We are pleased to hear you are impressed with the entire experience. Wishing you many happy Grillo years!
Grillo team :)
All in all very robust
All in all a very robust, functional & stylish piece of kit, it does what it says on the tin & a product that will last you a lifetime!
3 czerwca 2026
Odpowiedź od Grillo Outdoor Kitchens
Hello there,
Thank you so much for leaving us a positive review! We are pleased to hear you are impressed with the style and robustness of the kitchen. Wishing you many happy Grillo years!
Grillo team :)
We have been considering a garden…
We have been considering a garden kitchen for some time and looked at several suppliers but preferred the contemporary look of the Grillo. The ability to create your own design using the website configurator was a plus point as it enabled us to try different modules until we settled on the best for us. Seeing the product in a showroom before we committed allowed us to appreciate the build quality - it will definitely pass the test of time. The service was good with Grillo keeping us updated on timing. We were using a landscape company to lay patios and Grillo were quick to respond to any queries on sizing, services, etc that they had. Looking forward to enjoying the real thing now that the work is completed. We opted for the white glove installation which I would recommend - there is a lot of assembly work to be done.
26 maja 2026
Odpowiedź od Grillo Outdoor Kitchens
Hello Wayne,
Thank you so much for taking the time to leave us a great review. It's wonderful to hear that everything during your journey was positive, especially that our showrooms allowed you to assess the build quality before purchase and the white glove installation took the pressure off in building up all the elements.
If you need anything in the future, please do get in touch. We hope you enjoy your Grillo kitchen for many years to come!
Grillo team :)
A fantastic product and service
from start to finish the process, communication and friendliness of staff has been fantastic.
the end product is exactly what we wanted.
would highly recommend.
Delivered on time and as promised.
26 maja 2026
Odpowiedź od Grillo Outdoor Kitchens
Hello Amanda,
Thank you so much for leaving us a great review. It's great to hear you had a great level of communication from our team and that you are pleased with your outdoor kitchen. We hope you enjoy your Grillo for many years to come!
Grillo team :)
Happy repeat customer
Very attentive during the purchasing process.
Delivery on agreed date at the agreed time, the units are great quality and very straightforward to assemble, I had one small query during assembly which was dealt with quickly via phone.
A happy repeat customer!
20 maja 2026
Odpowiedź od Grillo Outdoor Kitchens
Hello Ben,
Thank you so much for leaving us a great review. It's great to hear you had a good expereince with our team and that you are pleased with the quality. We hope you enjoy your kitchen for many years to come!
Grillo team :)
Really professional company from…
Really professional company from initial quote to installation. Highly recommended!
18 maja 2026
Odpowiedź od Grillo Outdoor Kitchens
Hello Ross,
Thank you for taking the time to leave a positive review. We hope you enjoy your Grillo kitchen for many years ahead!
Grillo Team :)
Fantastic service and helpful people
Fantastic service and helpful people. Installers were very professional. Product looks amazing. Worth every penny
14 maja 2026
Odpowiedź od Grillo Outdoor Kitchens
Hello Lynne,
Thank you so much for this review. We are happy to hear that our installers delivered a good service and you are happy with your Grillo. We hope you enjoy it for many years to come!
Grillo Team :)
Absolutely outstanding experience from…
Absolutely outstanding experience from start to finish. The quality of the outdoor kitchen exceeded all expectations — beautifully designed, incredibly robust, and clearly built to last. Every detail feels premium, from the finish of the cabinets to the overall functionality and layout.
The team were professional, knowledgeable, and genuinely helpful throughout the entire process. From the initial design consultation to installation, communication was excellent and everything ran smoothly. They really took the time to understand what we wanted and delivered something even better than we imagined.
More recently, Amanda has been extremely helpful when we needed to order some additional accessories. She responded quickly, made the whole process effortless, and provided fantastic customer service throughout.
The finished kitchen has completely transformed our outdoor space and has already become the centrepiece for entertaining family and friends. If you’re considering investing in an outdoor kitchen, I wouldn’t hesitate to recommend Grillo.
14 maja 2026
Opinia niezależna
Odpowiedź od Grillo Outdoor Kitchens
Hello Gemma,
Thank you for taking the time to write this wonderful review. What a lovely message I am able to share with our teams on a Friday. It's great to hear posiitve feedback in so many areas.
It makes us so happy to hear that the Grillo kitchen has transformed the space and you'd happily recommend us. We hope you enjoy your Grillo kitchen for many many years to come.
Grillo Team :)
Every single person involved were…
Every single person involved were incredible and helpful from day 1 .
I thought it was all just a sales pitch but they completely delivered everything they said.
5 maja 2026
Odpowiedź od Grillo Outdoor Kitchens
Hello Robert,
Thank you so much for your positive review. It's great to hear we delivered exactly how we described. We hope you enjoy your outdoor kitchen for many years to come!
Grillo Team :)
Odpowiedź od Grillo Outdoor Kitchens
Hello Robert,
Thank you so much for your positive review. We hope the functionality matches up to the look when you fire up for the first time (and for many BBQs thereafter)!
Grillo Team :)
Odpowiedź od Grillo Outdoor Kitchens
Hello Barrie,
Thank you so much for your positive review. We hope you enjoy your kitchen for many years to come!
Grillo Team :)
Great experience overall!
30 kwietnia 2026
Odpowiedź od Grillo Outdoor Kitchens
Hello Ian,
Thanks for leaving us a positive review. We hope you enjoy your kitchen for many years to come!
Grillo team :)
I got a extra unit to our existing…
I got a extra unit to our existing grillo kitchen excellent service again
24 kwietnia 2026
Odpowiedź od Grillo Outdoor Kitchens
Hello David,
Thanks so much for taking the time to write us a positive review. It's great to hear you're so happy with your Grillo that you've expanded it. Enjoy the new set up!
Grillo team :)
Very professional service throughout
I have been very impressed by the level of of help and guidance by the whole Grillo team throughout the planing stage and the installation of our outdoor kitchen.
24 kwietnia 2026
Odpowiedź od Grillo Outdoor Kitchens
Hello Donald,
First, thank you so much for taking the time to leave us a review. It's fantastic to hear you were impressed and generally pleased with the service through every stage. We hope you enjoy your Grillo outdoor kitchen for many years and BBQs to come!
Grillo team :)
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