most amazing customer service ever, i couldn’t get my 10% off coupon to work when checking out and didn’t want to miss out on my item so i just ordered it anyways then emailed them and they refunded m... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Could not believe they had Terrifier Funko Pop in stock! Been after it since last year. Brilliant item, briliant condition. Also, could not be happier with packaging, delivery time etc. Thankyou Grey... Zobacz więcej
Reakcja na opinię
Great communication from the store with quick responses. Ordered items and they arrived well packaged with no issues. I would definitely recommend Grey Wizard Toys & Collectibles. Will be buying again... Zobacz więcej
Communication was really helpful, I emailed them to ask about the delivery ETA for my Little Mermaid pops and they were super quick to answer and also kept me updated when they were due to dispatch... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Grey Wizard Toys is a small, family-run toys and collectibles business specialising in Funko Pop, Funko Soda collectibles and other Film & TV merchandise.
Dane kontaktowe
Zjednoczone Królestwo
- info@greywizardtoys.com
- greywizardtoys.com
4,6
Doskonała
131 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 75% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fast delivery!
Purchased an Ascended Heroes ETB from them, super fast delivery and my son managed to pull a god pack from it!
25 lutego 2026
Opinia niezależna
Odpowiedź od Grey Wizard Toys & Collectibles
Wow, I bet your son was over the moon! Congratulations and not at all jealous over here! (Well maybe a little bit, but very happy for you!) Thanks for the great feedback.
Definitely recommend
Great experience had a funko I've been looking everywhere for. Fast delivery and came well wrapped without a scratch! Definitely gonna be ordering again.
17 lutego 2026
Odpowiedź od Grey Wizard Toys & Collectibles
Thanks for the great feedback Aidan! Pleased to hear your order went smoothly!
Frais supplémentaires !
23€ de frais d'expédition, je comprends et aucun problème, mais à la livraison on me demande 27€ de taxes!!
Et une boîte de mes funko pop est cassée.
Donc en définitif , j'ai payé trop cher.
23 lutego 2026
Opinia niezależna
Odpowiedź od Grey Wizard Toys & Collectibles
Dear Thibault, thank you for your review.
You may not be aware but although it would be helpful to our cashflow if we were able to demand tax from French residents, we are sadly not the France tax authority and have no control over charges raised by them. As such, customs and import charges are always the buyer's responsibility and we also state this on all of our listings for the avoidance of any doubt or confusion. Zut alors, it appears that you missed this.
As for the 'broken' box, this is the first we have heard of it so can't comment on this without any further details, and we are unable to handle customer service queries over Trustpilot. Perhaps try one of our many other means of contact that we have available, all of which you seem to have missed.
Tout le meilleur.
120% recommend! Fabulous business
Amazing customer service and ease of shopping. I wish they were in the US so I could order more often! Highly recommend for shipping protection of items and just being above and beyond! CHEERS!!
16 stycznia 2026
Odpowiedź od Grey Wizard Toys & Collectibles
Thank you Margaret for the wonderful feedback!
Not as belived to be
The way it was advertised i believed i was getting a lego set instead i recieved a mini figure and was very disapointed i beleived i had found a bargain
19 grudnia 2025
Odpowiedź od Grey Wizard Toys & Collectibles
Happy New Year Ollie! Apologies that you were disappointed, but it might be best to let Mummy and Daddy do your online shopping in future especially until they've taught you to read.
Sadly there are no genuine Lego sets with over 1300 pieces that only cost £8, and the item you purchased was clearly marked as a minifigure. If you had contacted us directly, you would of course have been entitled to a return.
I hope you enjoy the last couple of days of the school holidays and good luck back at school next week.
Excellent customer service
10 grudnia 2025
Odpowiedź od Grey Wizard Toys & Collectibles
Thank you Christine!
Great price for the funko pop was…
Great price for the funko pop was perfect box was in perfect condition jsut took slight over a week
1 grudnia 2025
Odpowiedź od Grey Wizard Toys & Collectibles
Thanks Eira!
Very satisfied with my order!! I can only recommend them!
Package arrived in perfect condition. The order arrived in 4 working days to another country. I am really happy I chose to order my funko figure from Grey Wizard. I can only recommend them!!
6 listopada 2025
Odpowiedź od Grey Wizard Toys & Collectibles
Glad it arrived safely Renata!
I had a great experience
I had a great experience while ordering my Winter Soldier Funko Pop.
Great communication with the Grey Wizards Team. Thank you for all your support!
Thank you also for the protective box and the cute message! :)
Will definitely order again happily!
27 października 2025
Odpowiedź od Grey Wizard Toys & Collectibles
Thanks Andreea, pleased you were happy with your order
Odpowiedź od Grey Wizard Toys & Collectibles
Thanks Peter. we do try to understand our customers and their needs as best we can!
Amazing service
Fairly priced, amazingly quick delivery and packaged nicely. Recommended!!!
23 września 2025
Odpowiedź od Grey Wizard Toys & Collectibles
Cheers Ben!
…uncomplicated ordering
…uncomplicated ordering, prompt delivery, goods complete and in top condition..super!
19 sierpnia 2025
Odpowiedź od Grey Wizard Toys & Collectibles
Great to hear Karin!
Excellent service
Excellent service, I contacted them before I bought an item to double check something, they were very helpful. The item was sent to me quickly and was exactly what I wanted. Thank you.
24 lipca 2025
Odpowiedź od Grey Wizard Toys & Collectibles
Thanks Sarah, happy to hear!
Great shopping experience.
Always a great shopping experience with Grey Wizard. Customer service is top notch, great communication. Good variety of inventory for every price range. Fast and secured shipping, every time. Highly recommend.
21 maja 2025
Perfection
Product came with protector box, Funko box itself and the pop in perfect condition and authentic, everything came perfectly
27 maja 2025
Odpowiedź od Grey Wizard Toys & Collectibles
Thanks Jakub, pleased to hear you were happy with your order!
Grey Wizard is run by a team of Great…
Grey Wizard is run by a team of Great Wizards! Super speedy delivery and our son said it's the best present he's ever received... so thank you so much for your incredible wizardry!
22 kwietnia 2025
Odpowiedź od Grey Wizard Toys & Collectibles
Glad to hear your your order went smoothly and your son's present was magical!
Terrifier…
Could not believe they had Terrifier Funko Pop in stock! Been after it since last year. Brilliant item, briliant condition. Also, could not be happier with packaging, delivery time etc. Thankyou Grey Wizard.
7 marca 2025
Odpowiedź od Grey Wizard Toys & Collectibles
Thank you for the great feedback, and so pleased you were happy with our service! Enjoy the Pop!
Great company
Great company, excellent service, totally trustworthy, most accommodating, a great purchase at an amazing price along with a swift delivery.
What more can be said!
Many thanks.
5 marca 2025
Odpowiedź od Grey Wizard Toys & Collectibles
Thank you Catherine, very happy to have you as a customer!
Awesome
Awesome, friendly service. Very kindly made sure my order would arrive I time for Christmas. 🙂
20 grudnia 2024
Odpowiedź od Grey Wizard Toys & Collectibles
Happy to have helped Gordon, thanks for the feedback!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.