There’s nothing wrong with Greenworks’ products. I bought 2 mowers three years ago. The larger self-driven one still works well but the 36cm size needs three simple spare parts - the bracket holding... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I found the same as RH - as soon as you pay for the goods they disappear into the ether. Under no circumstances buy anything from these rogue traders this is a scam operation. It took my banks pressur... Zobacz więcej
I have a real problem with Greenworks. I was emailed a promotion from Greenworks for a Greenworks remote lawnmower. Like a fool I purchased the lawnmower and found that it just does not work so I have... Zobacz więcej
These are good value for money garden tools. You get what you paid for. I now own strimmer, pole saw and trimmer, hedge trimmer and blower/vac all work ok and seem to be holding up well after severa... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Greenworks is a world-leading brand owned by Globe Holdings Ltd. The Globe Tools Group is one of the world's leading producers of Lithium Ion battery products, and we focus on our core competencies of garden and power tools. Globe Tools own and manufacture the Greenworks®, Greenworks Commercial®, Powerworks® and Cramer® brands of cordless power tools and electric pressure washers worldwide. We also manufacture products for other leading brands in the USA and European markets. At Greenworks Tools offer industry-leading cordless garden tools. They passionately believe in changing petrol and electric tools to cordless. They are so much easier to use, cheaper to run, and much cleaner and greener, with zero in-use emissions. Best of all once you have bought a Greenworks tool, you can then buy other tools to fit the same battery and charger, making it easier and cheaper to own and use garden and power tools for many uses around your home. Greenworkstools.co.uk is the UK online store of the Greenworks Tools brand.
Dane kontaktowe
Handy, Murdock Road, SN3 5HY, Swindon, Zjednoczone Królestwo
- Marketing@handys.co.uk
- greenworkstools.co.uk
1,8
Słaba
46 recenzji
Odpowiada na 14% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
My failed Greenworks 40v pole hedge cutter…
My Greenworks 40v pole hedge cutter failed within the warranty period. I contacted Greenworks to ask about a repair only to be told that it was unrepairable as they don't have any replacement parts for it. I had to get a refund from Amazon (who were excellent) for £121.99 but to buy a replacement will cost £269.99 as it comes with a battery and charger, there is no option to buy only the tool. I do not need any more batteries or chargers as I already own three Greenworks batteries and two chargers. I own several Greenworks 40v tools, 2 chainsaws, 2 strimmers a leaf blower and hedge cutter plus the one that failed and couldn't be repaired, SO MUCH FOR GREEN. When Greenworks first started up they would sell lots of tools only, now everything seems to come with a battery and charger.
5 czerwca 2024
Opinia niezależna
POOR CUSTOMER SERVICE
Lawnmower seems good although the battery supplied was meant to be a 4ah one and I received a 2ah one. No response from emailing after a week and phone support was useless as they said to email to see where the error in sending out the lawnmower was. I want what I paid for!
9 maja 2024
Opinia niezależna
where is the customer service
My Greenworks cordless mower has stopped working, having only used it a few times since purchase I have tried to find a local service centre but can't find any. I can't get through to customer service, I've emailed and left messages to no avail. I like Greenworks products but there doesn't appear to be any customer service or service centre info, very disappointed so far
3 maja 2024
Opinia niezależna
Embarrassingly useless batteries and terrible product design
I don't know how Greenworks CEOs/Directors aren't embarrassed at how poor their products are - do't they have any pride?
Honestly I'm sick to death of my Greenworks lawnmower. I bought it to replace a Bosch Rotak I'd had for 10 years which cut my ~0.5 acre garden in less than 2 battery charges. The Greenworks batteries are so useless that it usually takes SIX battery charges. SIX?! Not only that, if I ever had to recharge a Bosch battery it would reach about 80% capacity within 20 mins... the Greenworks batteries are so useless that most of the time they refuse to recharge after use saying they are too hot!! It's 10 degrees outside with a bitter wind, how can they be too hot?! Even if they do charge, they don't even reach 50% capacity in 20 mins.
Add to this that the side "combs" are sat recessed to the front wheels which makes them pointless/useless and it's impossible to cut grass against edges like walls or paving. Who designs something so useless?
I have contacted Greenworks "customer support" who are basically as useless as their products - incredibly they claim the batteries' life is "excellent" and "as described", that there is "nothing wrong" with my battery life (!!!), and that it's "perfectly normal" for Li-ion batteries to overheat and not be rechargeable for 30 minutes until they cool down... this is complete garbage as anyone who has used a competent alternative product will know. I cannot emphasise it enough, don't skimp on this useless product, save your time and sanity and DO NOT BUY GREENWORKS!!
18 kwietnia 2024
Opinia niezależna
Greenworks Extendable Hedge…
I have a Greenworks Extendable Hedge Trimmer/Pruner and have been very happy. However I did have a problem with Hedge Trimmer recently and contacted customer services. I have to say that I cannot fault the service Danni has provided. Thank you.
6 września 2023
Opinia niezależna
Odpowiedź od GreenworkstoolsUK
Dear David,
Thank you for taking the time to leave us a review. We're delighted to hear that Danni was able to assist you. We put customer experience and satisfaction as our priority. Best wishes, Greenworks UK
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.