I really like the colours, they were exactly what I was looking for. I painted my bedroom in the toasted teacake (giving cosy sophisticated vibes) and my hallway in the mykonos harbour (giving deep bl... Zobacz więcej
Reakcja na opinię
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Bought the Venezia mural. It was easy to choose the section that we wanted. The instructions and cropping tools are good and you can adjust size, place, focal point etc. I sent for samples to decide o... Zobacz więcej
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Denise was the nicest, most pleasant and informative person ever. I really appreciate all her help and the way she spoke to me that even with my accent she took her time to understand me and help me,... Zobacz więcej
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I worked with AnnaMaria to troubleshoot and resolve an issue with my order. She was perfectly knowledgeable on the product (offset design wallpaper) and supported me thru all steps, including followin... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
For 80 years, Graham & Brown has inspired people to think differently about their interiors through continuous innovation, creativity, and craftsmanship. Founded by two friends - Harold Graham and Henry Brown, the business has been family-run from its Headquarters in Blackburn, Lancashire, since 1946. Renowned for a rich design heritage and passion for colour, Graham & Brown offer premium-quality ranges of wallpaper, paint, murals, curtains, blinds, bedding and more, all designed to partner perfectly, offering a seamless coordination that helps simplify the decorating journey - everything you need for a to create stunning rooms.
Dane kontaktowe
Graham & Brown, Stanley Street, BB1 3BW, Blackburn, Zjednoczone Królestwo
- 08081683795
- help.is@grahambrown.com
- grahambrown.com
4,5
Doskonała
2 tys. recenzji
Odpowiada na 98% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Graham & Brown
thank you for the lovely feedback
When I first logged onto your site you…
When I first logged onto your site you were offering free samples ... but I have had to pay £4.50 as it did not come up at checkout.
15 kwietnia 2026
Odpowiedź od Graham & Brown
Thank you for your feedback. We do have promotions on site for free samples i am very sorry you may have missed the promotion please signed up to our newsletter for any upcoming promotions
Please kindly contact our customer services team on help.is@grahambrown.com who can assist you further.
It was very quick and easy to find the…
It was very quick and easy to find the wallpaper I wanted. The price was good compared to other sites I looked at. Delivery arrived on time.
13 kwietnia 2026
Odpowiedź od Graham & Brown
Thank you for the lovely feedback i am pleased to hear that you are happy with the prices and the delivery thank you for the support
Odpowiedź od Graham & Brown
Thank you for your review. We are glad you found the ordering process easy and enjoyed the range of choice.
Beautiful designs - very helpful advice.
Very helpful when phoned for advice re, hanging.
14 kwietnia 2026
Odpowiedź od Graham & Brown
Thank you for your review. We are pleased to hear you found our advice helpful and are happy with the designs.
Did not let me know my order was…
Did not let me know my order was complete , called 3 times with no call back . Mike Chambers ,Gateway Property Mgt. Co. LLC
14 kwietnia 2026
Odpowiedź od Graham & Brown
Thank you for your feedback and we are sorry for the issues raised.
Please contact our team at help.is@grahambrown.com and we will be happy to assist you further.
Very easy to measure for curtains…
Very easy to measure for curtains following the instructions and easy to order.
Superb range of materials.
14 kwietnia 2026
Odpowiedź od Graham & Brown
Thank you for your review. We are pleased to hear you found the measuring and ordering process easy and that you are happy with the range of fabrics.
Odpowiedź od Graham & Brown
Thank you for your great feedback. We’re really pleased to hear you found it quick and easy to order and redeem your points. We appreciate your support.
Odpowiedź od Graham & Brown
Thank you for your lovely feedback. We’re so pleased to hear you’re happy with our products and found the ordering process easy. We really appreciate your support.
Odpowiedź od Graham & Brown
Thank you for your feedback. We are pleased to hear you found the website intuitive and easy to use.
My Wallpaper installer found a flaw in…
My Wallpaper installer found a flaw in the Wallpaper and so she cut it away and she did not save what she cut away and when we contacted Graham and Brown to ask them to provide a new panel for a mural, they refused, saying they needed the flawed product or photos of. My Wallpaper installer is very reputable. She has been installing Wallpaper for 30 years and every designer in Charlotte uses her so I trust her implicitly. I was not there that day and unfortunately I now have a 4 inch space behind a door that doesn't have a mural. I don't believe this is very good. Customer service and I won't ever purchase from them again and I promise she has told all the designers in Charlotte not to use them as well.
21 czerwca 2025
Odpowiedź od Graham & Brown
Thank you for your feedback. We’re very sorry to hear about your experience and understand how disappointing this must be.
We can see this is a US order and have asked our team in the US to reach out to you directly to look into this further and work towards a resolution.
Pay page errors. Nearly lost that bigger potential sale
Ordering samples and using 3-5 day shipping with coupon code MOODBOARD kept on throwing up a shipping error when trying to process payments. This was trying to use debit card, Apple Pay and PayPal. All throw the same error. It was lucky I manually refreshed the whole pay page as I was just about to give up and I would not have tried again as I had gathered multiple wallpaper samples to help decide on a room choice. Nearly lost that bigger potential sale! I am using safari on iOS.
13 kwietnia 2026
Odpowiedź od Graham & Brown
Thank you for your feedback. We’re sorry for the inconvenience you experienced at checkout. We can confirm your order has now been successfully processed. For the best experience, we recommend using Google Chrome or placing orders via a laptop or desktop computer.
A lot of choice
A lot of choice! The see it in your room feature was a great help. I've gone bold so hope it works out
12 kwietnia 2026
Odpowiedź od Graham & Brown
Thank you for your feedback. We’re glad you found the “See it in your room” feature helpful and hope you’re happy with your bold choice.
Really quick turnaround on the order
Really quick turnaround on the order. Product is excellent quality and refund for over ordered product has been processed without question or delay
18 marca 2026
Odpowiedź od Graham & Brown
Thank you for your feedback. We’re pleased to hear you were happy with the quick turnaround and product quality, and that your refund was processed smoothly.
excellent quality and bespoke…
excellent quality and bespoke designs....just what im looking for...
11 kwietnia 2026
Odpowiedź od Graham & Brown
Thank you for your feedback. We’re pleased to hear you’re happy with the quality and bespoke designs and that they’re just what you were looking for.
Excellent..ordered later in the evening…
Excellent..ordered later in the evening and arrived the following day before 3pm.
8 kwietnia 2026
Odpowiedź od Graham & Brown
Thank you for your feedback. We’re pleased to hear your order arrived so quickly and you were happy with the service.
Not enough short for measurement queries
Beautiful designs but difficulty being certain about the measurements I needed to give (including cassette). Website says to phone for help and then you are told they can't give help with measuring. I did get an email reply but it was not helpful. When sending a lot of money on blinds, it would be nice for better clarity on measuring and what is deducted from the measurements. I would have preferred a lot more customer support.
11 kwietnia 2026
Odpowiedź od Graham & Brown
Thank you for your feedback. We’re sorry to hear you experienced difficulties with the measuring guidance and support. Please contact help.is@grahambrown.com so we can look into this and assist further.
Only two stars because I was …
Only two stars because I was disapointed that the code I was sent for free p & p on registering, wasn’t accepted at checkout!!
11 kwietnia 2026
Odpowiedź od Graham & Brown
Thank you for your feedback. We’re sorry to hear the free delivery code wasn’t accepted at checkout. Please contact help.is@grahambrown.com so we can look into this for you.
Good customer service
Good customer service. Quick delivery. Fabulous range of paints and wallpapers and great quality.
11 kwietnia 2026
Odpowiedź od Graham & Brown
Thank you for your feedback. We’re pleased to hear you were happy with our customer service, delivery, and product range.
Graham & Browne
The website was well set up and easy to browse through. I appreciated the option available to look at the sample hangings as well as either apply to a sample or upload a picture to apply wallpapers to.
11 kwietnia 2026
Odpowiedź od Graham & Brown
Thank you for your feedback. We’re pleased to hear you found the website easy to use and the visualisation tools helpful.
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