Graf UK Ltd Recenzje 

1218
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We purchased a filtration system through their website and then found out that it might not be suitable for what we needed so I called them up and spoke to one of their advisers who confirmed this aft... Zobacz więcej

Oceniono na 5 z 5

I recently had 2 treatment plants commissioned and have to say I was delighted with the service received. Not only from the visiting service engineer who was excellent nothing was to much trouble.... Zobacz więcej

Oceniono na 5 z 5

Despatched promptly. Website easy, courier texted to arrange delivery and delivered when they said they would. One butt wrapped in cardboard with minimal plastic- one more Ricky shape wrapped in bale... Zobacz więcej

Oceniono na 5 z 5

Graf employees were extremely helpful from the first phone call I made to installation and commissioning. They were always on hand to answer any queries I had during the whole process, special thanks... Zobacz więcej

Informacje dotyczące firmy

  1. Producent

Napisane przez firmę

Graf UK is the UK's fastest growing supplier of sustainable water management systems. We first started out as a specialist supplier of rainwater harvesting systems. Over the years as our knowledge and experience has grown, we have grown our product range which now includes stormwater attenuation & soakaway tanks, sewage treatment plants, septic tanks & cesspools, water butts and composters. We offer the full package of design, supply, installation, commissioning & maintenance to all of our customers whether that's for one-off private builds, to multiple-plot developments for housing associations, to commercial industrial units. In addition to our office in Banbury, Oxfordshire we have branches in Glasgow, Scotland and Galway.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(1218)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 27

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great size

Item arrived on time, packed well, easy to assemble.
Great size.
So far so good.

11 marca 2024
Oceniono na 4 z 5

Good product as described

Good product as described. Though the tap supplied was a cheap gold coloured plastic one. Why can't they supply all water tanks with the brass one? The rain saver kit bought at the same time has an inadequate 16 inches of hose.

5 marca 2024
Oceniono na 5 z 5

Graf

Graf. an absolute pleasure to work with, competitive price, short lead time, fast material delivery, installation was swift with a high standard of installation highly recommended.

20 marca 2024
Opinia niezależna
Oceniono na 4 z 5

The water butt looks really good and…

The water butt looks really good and we're looking forward to planting up the top. We also purchased an avanti water diverter which my husband said wasn't as easy to fit as was suggested in the write up, it also leaks slightly.

4 marca 2024
Oceniono na 5 z 5

Look stunning

Despatched promptly. Website easy, courier texted to arrange delivery and delivered when they said they would. One butt wrapped in cardboard with minimal plastic- one more Ricky shape wrapped in bale type plastic - less good but difficult to know how else to do it. Pallets reused by me. They look stunning - particularly the armora.

5 marca 2024
Oceniono na 5 z 5

Wonderful customer service

Wonderful customer service from Garantia UK. I called to request a replacement lid as the original one had been broken by foxes. The replacement lid arrived within two days. Thank you Emily!

8 marca 2024
Opinia niezależna
Oceniono na 5 z 5

OrderingImpressve was very simple

Ordering was very simple, delivered quickly. Packaging was impressive all recyclable except for 2 narrow restraining straps. We found it very easy to fit the compost bin together, but watched the video just in case, what a good idea to supply these short clips. Impressed with the stability of it and the capacity now looking forward to using.

28 lutego 2024
Opinia niezależna
Oceniono na 2 z 5

On first ordering my experience was…

On first ordering my experience was very good with a few emails immediately with instructions for my compost bins, then followed an email stating my order was complete and on its way which later turned out to be not completely true as it wasn’t even collected by APC until three days later on the 5/2.. so clearly sat in a warehouse awaiting collection and not actually dispatched. Once it had been collected it wasn’t even delivered to me the next day 6/2 as the courier company had staff off sick in my local depot so my delivery wasn’t even loaded onto the van until the following day 7/2. Once received I quickly realised it was unsuitable for my needs so arranged a return to which they were very helpful in arranging APC to collect and return my order back to them which i am very grateful. On talking to Emily I stressed that I didn’t have a return slip inside my parcel but she assured me that they don’t give those out anymore it’s just on there system that it’s being returned something which I found strange as it explicitly says on the returns page that all refund require this to be filled out to get a refund. I followed instructions and awaited APC to collect to which they did albeit without a sack barrow which ment I had to carry a huge 33kg box over to the roadway where the van was located. All drivers should carry this as standard. Since the item being accepted back into their warehouse by Tom on 13/2 I heard nothing until I emailed customer services to find out how long my refund would take to which I was told it was just being sent over to the accounts team now so should be with me shortly, this was 24hrs ago and I’ve still not had any confirmation or timespan of my refund. What has annoyed me is emailing me to ask me to leave a review when I’m still awaiting my refund.

2 lutego 2024
Opinia niezależna

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