We purchased a filtration system through their website and then found out that it might not be suitable for what we needed so I called them up and spoke to one of their advisers who confirmed this aft... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I recently had 2 treatment plants commissioned and have to say I was delighted with the service received. Not only from the visiting service engineer who was excellent nothing was to much trouble.... Zobacz więcej
Despatched promptly. Website easy, courier texted to arrange delivery and delivered when they said they would. One butt wrapped in cardboard with minimal plastic- one more Ricky shape wrapped in bale... Zobacz więcej
Graf employees were extremely helpful from the first phone call I made to installation and commissioning. They were always on hand to answer any queries I had during the whole process, special thanks... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Graf UK is the UK's fastest growing supplier of sustainable water management systems. We first started out as a specialist supplier of rainwater harvesting systems. Over the years as our knowledge and experience has grown, we have grown our product range which now includes stormwater attenuation & soakaway tanks, sewage treatment plants, septic tanks & cesspools, water butts and composters. We offer the full package of design, supply, installation, commissioning & maintenance to all of our customers whether that's for one-off private builds, to multiple-plot developments for housing associations, to commercial industrial units. In addition to our office in Banbury, Oxfordshire we have branches in Glasgow, Scotland and Galway.
Dane kontaktowe
Regen House, OX16 1RH, Banbury, Zjednoczone Królestwo
- 01608 661500
- info@grafuk.co.uk
- grafuk.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
As advertised, prompt delivery
Excellent service from this company
Excellent service from this company - the composter arrived very quickly and delivery was free. The composter was exact what I was looking for.
A good product advertised accurately…order
A good product advertised accurately and honestly. Simple to and straightforward to order, and delivered quickly and with care. Excellent communication throughout.
Great size
Item arrived on time, packed well, easy to assemble.
Great size.
So far so good.
Really pleased with planter product
Really pleased with planter product. Easy to assemble
Good product as described
Good product as described. Though the tap supplied was a cheap gold coloured plastic one. Why can't they supply all water tanks with the brass one? The rain saver kit bought at the same time has an inadequate 16 inches of hose.
Very fast service
Very fast service
New water butt is excellent value and easy to set up
Graf
Graf. an absolute pleasure to work with, competitive price, short lead time, fast material delivery, installation was swift with a high standard of installation highly recommended.
A great water butt, capacious but with a small footprint.
All just as promised. The water butt is great, 3 times as big as the old one but not taking up any more space. Any questions I had were answered.
The water butt looks really good and…
The water butt looks really good and we're looking forward to planting up the top. We also purchased an avanti water diverter which my husband said wasn't as easy to fit as was suggested in the write up, it also leaks slightly.
Look stunning
Despatched promptly. Website easy, courier texted to arrange delivery and delivered when they said they would. One butt wrapped in cardboard with minimal plastic- one more Ricky shape wrapped in bale type plastic - less good but difficult to know how else to do it. Pallets reused by me. They look stunning - particularly the armora.
Wonderful customer service
Wonderful customer service from Garantia UK. I called to request a replacement lid as the original one had been broken by foxes. The replacement lid arrived within two days. Thank you Emily!
OrderingImpressve was very simple
Ordering was very simple, delivered quickly. Packaging was impressive all recyclable except for 2 narrow restraining straps. We found it very easy to fit the compost bin together, but watched the video just in case, what a good idea to supply these short clips. Impressed with the stability of it and the capacity now looking forward to using.
On first ordering my experience was…
On first ordering my experience was very good with a few emails immediately with instructions for my compost bins, then followed an email stating my order was complete and on its way which later turned out to be not completely true as it wasn’t even collected by APC until three days later on the 5/2.. so clearly sat in a warehouse awaiting collection and not actually dispatched. Once it had been collected it wasn’t even delivered to me the next day 6/2 as the courier company had staff off sick in my local depot so my delivery wasn’t even loaded onto the van until the following day 7/2. Once received I quickly realised it was unsuitable for my needs so arranged a return to which they were very helpful in arranging APC to collect and return my order back to them which i am very grateful. On talking to Emily I stressed that I didn’t have a return slip inside my parcel but she assured me that they don’t give those out anymore it’s just on there system that it’s being returned something which I found strange as it explicitly says on the returns page that all refund require this to be filled out to get a refund. I followed instructions and awaited APC to collect to which they did albeit without a sack barrow which ment I had to carry a huge 33kg box over to the roadway where the van was located. All drivers should carry this as standard. Since the item being accepted back into their warehouse by Tom on 13/2 I heard nothing until I emailed customer services to find out how long my refund would take to which I was told it was just being sent over to the accounts team now so should be with me shortly, this was 24hrs ago and I’ve still not had any confirmation or timespan of my refund. What has annoyed me is emailing me to ask me to leave a review when I’m still awaiting my refund.
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