We purchased a filtration system through their website and then found out that it might not be suitable for what we needed so I called them up and spoke to one of their advisers who confirmed this aft... Zobacz więcej
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Zobacz, co mówią recenzenci
I recently had 2 treatment plants commissioned and have to say I was delighted with the service received. Not only from the visiting service engineer who was excellent nothing was to much trouble.... Zobacz więcej
Despatched promptly. Website easy, courier texted to arrange delivery and delivered when they said they would. One butt wrapped in cardboard with minimal plastic- one more Ricky shape wrapped in bale... Zobacz więcej
Graf employees were extremely helpful from the first phone call I made to installation and commissioning. They were always on hand to answer any queries I had during the whole process, special thanks... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Graf UK is the UK's fastest growing supplier of sustainable water management systems. We first started out as a specialist supplier of rainwater harvesting systems. Over the years as our knowledge and experience has grown, we have grown our product range which now includes stormwater attenuation & soakaway tanks, sewage treatment plants, septic tanks & cesspools, water butts and composters. We offer the full package of design, supply, installation, commissioning & maintenance to all of our customers whether that's for one-off private builds, to multiple-plot developments for housing associations, to commercial industrial units. In addition to our office in Banbury, Oxfordshire we have branches in Glasgow, Scotland and Galway.
Dane kontaktowe
Regen House, OX16 1RH, Banbury, Zjednoczone Królestwo
- 01608 661500
- info@grafuk.co.uk
- grafuk.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Small order of a water butt tap and…
Small order of a water butt tap and fittings but unfortunately although the water butt is a Garantia make the tap has a larger spaced thread and the fittings wouldn't screw so will have to replace the existing tap as its the hose fittings I really wanted to use.8
Great product top class service very…
Great product top class service very easy to install and commissioning was extremely easy to organise and the engineer (Godfrey) was fantastic talked me through the process and explained everything highly recommend
Fantastic Service
Fantastic Service, easy to organise the engineer was polite and knowledgeable
Excellent customer service with a…
Excellent customer service with a prompt, helpful reply to my question; outstanding.
water storage with style
I now have 2 of the column water storage tanks. They are well made, smart, fit into the appearance of the property. Have recommended to other garden owners.
I recently had 2 treatment plants…
I recently had 2 treatment plants commissioned and have to say I was delighted with the service received.
Not only from the visiting service engineer who was excellent nothing was to much trouble. He was clear and precise on what we had and what was next.
The commissioning lady was a delight and we had almost next day service. In this complicated world it's nice to know that you can still get top draw service.
Thank You
Excellent customer service
We purchased a filtration system through their website and then found out that it might not be suitable for what we needed so I called them up and spoke to one of their advisers who confirmed this after going through all the details with me. I then called their main office to ask if we could cancel the order. They agreed to this without any quibble and issued a refund for the full amount paid. I cannot speak for the quality of the products however their customer service was excellent
I spoke to the customer service team as…
I spoke to the customer service team as I was having trouble understanding how to attach my diverter. They were very helpful
Graf employees were extremely helpful…
Graf employees were extremely helpful from the first phone call I made to installation and commissioning. They were always on hand to answer any queries I had during the whole process, special thanks to Ewan for his time and help. Installing a sewerage treatment plant is a very daunting task made easy by this excellent company. Thank you.
glad to have a Graf plant
I have had a difficult build but Graf team have been helpful throughout in resolving all matters to do with my graf one2clean plant and its commissioning.
Water Butt Accessories
Prompt answers to product enquiry,straightforward order processing and prompt delivery.
Good ordering experience
Good ordering experience. More updates on delivery progress and expected delivery time would be have improved the experience. Product is good and was straightforward to install.
Very helpful in a difficult process
Thanks Graf, for helping me through the difficult process of choosing and installing a new Sewage Treatment Plant. Neville and Hadley were very helpful throughout the process. I would happily recommend them.
We purchased a water butt for the…
We purchased a water butt for the garden, delivery was quick and it looks great in the garden. We have now decided, that we want another, but prices have gone up massively. In fact another £97. That's 33% roughly. I get that its coming into summer season, but its a lot money. Can you do a discount for a returning customer?

Odpowiedź od Graf UK Ltd
Large water butt
A placed an order the product was not cheap but very good quality the delivery service was excellent I am very happy with the product and the service.

Odpowiedź od Graf UK Ltd
First class service
A first class service ; thorough,friendly and informative.
Almost unbelievably good service....
Almost unbelievably good service....
My wife and I are a little shocked with the speed and quality the service provided. Flavia responded very quickly to my initial contact and continued with clear feedback.
Albeit Godfrey was luckily in this part of the country, he phoned me to walk through the problem and then turned up exactly when he said he would. He was polite and friendly, and solved the issue extremely quickly.
Thank you Graf for the exceptional service you have provided.
Kind regards,
Ross M
Great service.
Great service.
The engineer was very helpful and explained the whole process.
A first class service and product
A first class service and product. We have installed one of 3 tanks and the service from Graf was outstanding. The commissioning appointment and paperwork was easy to make and do. The engineer turned up spot on time and did a great job commissioning the unit . The paperwork was sent over extremely quickly for the warranty . From start to finish we had a very high level of efficiency and service.

Odpowiedź od Graf UK Ltd
Recycled plastic
Quality water butt. Fast delivery and good communication. Love the fact that it is 100 per cent recycled plastic. Recommended

Odpowiedź od Graf UK Ltd
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