We purchased a filtration system through their website and then found out that it might not be suitable for what we needed so I called them up and spoke to one of their advisers who confirmed this aft... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I recently had 2 treatment plants commissioned and have to say I was delighted with the service received. Not only from the visiting service engineer who was excellent nothing was to much trouble.... Zobacz więcej
Despatched promptly. Website easy, courier texted to arrange delivery and delivered when they said they would. One butt wrapped in cardboard with minimal plastic- one more Ricky shape wrapped in bale... Zobacz więcej
Graf employees were extremely helpful from the first phone call I made to installation and commissioning. They were always on hand to answer any queries I had during the whole process, special thanks... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Graf UK is the UK's fastest growing supplier of sustainable water management systems. We first started out as a specialist supplier of rainwater harvesting systems. Over the years as our knowledge and experience has grown, we have grown our product range which now includes stormwater attenuation & soakaway tanks, sewage treatment plants, septic tanks & cesspools, water butts and composters. We offer the full package of design, supply, installation, commissioning & maintenance to all of our customers whether that's for one-off private builds, to multiple-plot developments for housing associations, to commercial industrial units. In addition to our office in Banbury, Oxfordshire we have branches in Glasgow, Scotland and Galway.
Dane kontaktowe
Regen House, OX16 1RH, Banbury, Zjednoczone Królestwo
- 01608 661500
- info@grafuk.co.uk
- grafuk.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Bought the Graf green slim wall tank…
Bought the Graf green slim wall tank 330litres. Good thick plastic so I think it will last well.
Only complaint is the tap supplied is useless. sprays water all over the place (and I have checked it has no blockage) and the thread on the end is slightly different to standard UK fittings. I will need to empty water butt to replace.

Odpowiedź od Graf UK Ltd
Buy Graf Septic Tank at your peril !
After just 4 years service we had to pay just over £1,600 for repairs to our Graf one2clean septic tank which was £500 more than the original cost before installation costs. The Graf sales pitch says they last over 20 years if properly maintained. Our septic tank was serviced annually by an approved Graf supplier.
When we complained to Graf they really showed little interest or concern.

Odpowiedź od Graf UK Ltd
Purchased a 150l water butt.
Purchased a 150l water butt.
It was the cheapest on the market.
Delivered on time.
Couple of bits missing.
Rang the helpline.
They were delivered in a couple of days.
Totally stress free.
A pleasure to deal with.
Can't understand why you would shop elsewhere.
Large water butt arrived well packed…
Large water butt arrived well packed and protected. Was as seen on website.
Beautiful looking water butt
Beautiful looking water butt. Will look great in any garden. We haven't hooked it up yet but looks great.
Water butt ordered and delivered in…
Water butt ordered and delivered in good time . Good experience all round 😊
looks nice but
There was no indication of the actual delivery date, luckily I was in . The compost bin had two chunks broken out of it inside, I hope this is no indication of how long it will last in use. I assembled it and have started to use it as I am hoping the broken bits wont affect its use.
I did find it difficult to click the sections together, one corner only fastens as the top, and however much I pushed and maneuvered it would not click together at the bottom.
Quick and efficient
Quick , high value, straightforward website, well packaged.
Due to water changes going up…
Due to water changes going up especially being on a water meter we already have two waterbutts but needed a really big one, having looked at many on the web, I came across Graf UK loads of designs and sizes to fit our garden,I ordered a 350 litre with a slate design tall and slim to fit on the patio discretely and eventually cover with a climbing plant, excellent quality really well made complete with tap and full instructions, we got free delivery within a week excellent service and price thank you,
Easy order process and competitive prices
Ordered a terracotta pot water butt and a hot composter. Both at the best price I could find for either product online via GRAF. Very easy to liaise with the courier and so ordering process was easy. The terracotta pot water butt is quite a garish orange colour but I'm hoping it will age with time for the money I paid for it... The texturing is very clever indeed so we did decide to keep it in the end.
350l wall tank
I ordered the 350l wall tank for my rainwater. After a few weeks delay it was delivered. It comes with everything needed to set it up and start collecting rainwater. It fits down the side of my property where I wanted it to. Very easy to set it up and because I got it when the sale was on it was also a good price.
A couple of decorative water butts
Everything was good. Both water butts arrived on time and without any issues. No problems.
Excellent quality of water butts
Excellent quality of water butts. From viewing and purchasing the product on their site everything went smoothly. Very pleased with my purchase so I bought a second one.
Amazing Customer Service
Amazing service in response, supply and prompt delivery of spare part for compost bin. So great to see such customer service exceeding expectation.
Thank you
Satisfactory service.
Purchased a Garantia Rapido rain water collector from the website. Easy ordering, excellent price and quick delivery so pleased with the service overall.
Quality Product and Reliable service
I am a returning customer and have positive experience related to my previous purchases, all rainwater harvesting and storage related. The products have stood up well and continues to be reliable. My latest purchase is a Lava finish 2 in 1 water butt to match one I already have installed. We experienced a slight delay on the delivery due to a communication issue with the transport company, a brief email with Graf sorted it out and the item was delivered the following day. I installed it on the same day, it is working and matches its other half nicely. I am very pleased with the Graf products and their service and will not hesitate to use them again.
Good product, good customer service.
This is about the sixth time I have ordered raised planters from this company, some have been in place for few years and look as good as day one. They are easy to construct and look great in various configurations. I had a bit of a problem with getting my last order through on the new website but the company sorted it quickly following an email.
Grafuk are reliable and cost effective, personally i would not hesitate to use them again.
Grafuk could not have been more helpful and supportive on the project at Kirby Lonsdale. Special thanks to Debs Butler who really excelled all our expectations.
Excellent communication in the design…
Excellent communication in the design stage which then was followed by the installation team.
Ordering via website was fine - went downhill after that
Ordering via website was fine - delivery experience was rubbish - I missed a call and responded to book delivery as requested. Delivery date arrived and having waited in for delivery all day - I then received a call asking when I would like to book delivery. Having explained I already had I was basically told I was lying - cancelled the order in the end and went with someone who values the customer experience more . I then received an email asking me to make this review having received the goods as a valued customer - what a joke
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