Grace Removals Group - CanberraRecenzje 

111
Wynik TrustScore: 4.5 na 5

4,6

54 Sawmill Circuit, 2620 Hume, ACT, AU


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great experience from start to end. Consultant David was very speedy and helpful in making changes to the quote based on our requirements. Had some last minute addition the day before which was handle... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Hi, moving with Grace from Canberra to Ashwood, Victoria, has been wonderful. We have been looked after by your wonderful staff from start to finish. Shane was magnificent and helpful at all times w... Zobacz więcej

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Oceniono na 5 z 5

They were friendly and helpful. Simon actually came to the house to give an accurate quote and that's exactly what they charged me. No going slowly to drag out the hours or extra fee for unexpectedly... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The customer service from Luca who came onsite to determine our needs was fantastic and his team who did the heavy lifting on the day were very professional, and helpful. I could see they worked well... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Przeprowadzki
  2. Usługi logistyczne
  3. Usługa wysyłkowa

Napisane przez firmę

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Dane kontaktowe

  • 54 Sawmill Circuit, 2620, Hume, ACT, Australia

  • 1300725991

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

111 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,6

Wszystkie recenzje

(111)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 331

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Grace Removals did a great job moving…

Grace Removals did a great job moving my personal items from Canberra to Cairns.

Very quick and nothing was too much trouble for them.

Highly recommended 👍

12 maja 2021
Logo Grace Removals Group - Canberra

Odpowiedź od Grace Removals Group - Canberra

Dear Graeme,

Thank you for your kind words. We hope you’re enjoying and settling in to your new home.

Kind regards,
Grace Customer Service

Oceniono na 5 z 5

GRACE Canberra Team are brilliant - Highly Recommend

I would also like to thank all at GRACE, for what would normally have been an extremely stressfull proposition into a smooth and painless process to date. I would highly recommend using GRACE and specifically the Canberra team.

Firstly the initial visit with the salesman was superb and instilled confidence from the first contact which led to the dealing with the office. The work that was done to calculate the best options possible appeared to be over and above what I would have expected and it was certainly appreciated. The patience and understanding as we worked through the nuances of moving to a country that was not a common destination and the advice was greatly appreciated. I cannot thank the team enough. Then the booking of the uplift was seamless and accommodated my needs despite the dates coinciding around Easter.

On the day of the uplift, the two lads that did the actual uplift were great. Again the professionalism and friendly rapport that was shown reinforced that confidence in choosing GRACE. They assisted me in advice as to how things worked in the actual containers and packing that just demonstrated the attention to detail and professional nature of the whole company. Everything was explained so clearly. It was an easy and again a very smooth move, that could be a stressful process if it wasn't for the two great GRACE people.

I know that the move is not been completed yet and the Malawi side of the operation will now be involved, but I just wanted to commend all the special GRACE Australia people that have been involved as the experience has been nothing short of brilliant.

A special thanks to Warwick Foley and Sameer Jangale.

19 kwietnia 2021
Opinia niezależna
Logo Grace Removals Group - Canberra

Odpowiedź od Grace Removals Group - Canberra

Dear Ash,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Oceniono na 5 z 5

Best move we have made

Best move we have made. Will always go with Grace. Nothing was too much trouble for the staff to help us with.
Highly recommend Grace and will use them again.

20 marca 2021
Logo Grace Removals Group - Canberra

Odpowiedź od Grace Removals Group - Canberra

Dear Lisa,

Thank you so much for taking the time to leave us a 5-star rating. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Oceniono na 1 z 5

Very disappointed

Very disappointed - one leg snapped off an expensive wing chair and then they tried to fix it by putting packing tape around it, a broken piece off an antique dresser top and they don’t have the piece that broke off so I can’t have it repaired. Two white lounges were wrapped in plastic but both have black stains on them with one stain about 20 cms in diameter

16 lutego 2021
Logo Grace Removals Group - Canberra

Odpowiedź od Grace Removals Group - Canberra

Dear Susan,

Thank you for getting in touch with us. We take our customer service very seriously so we’d like to apologise that your recent experience with Grace was below expectation. We’ve been able to locate your details in our system and a Grace representative will be in touch with you to resolve the matter.

Kind regards,
Grace Customer Service

Oceniono na 5 z 5

A few little hiccups on Grace's part

A few little hiccups on Grace's part. Lot's of great accommodation of our multiple needs and requests on Grace's part. Overall, very, very happy with Grace's moving of our apartment contents interstate. Nothing broken as far as we know. On time. Professional. Courteous. Were rather quick and very efficient and professional with providing the quote too.

6 grudnia 2020
Logo Grace Removals Group - Canberra

Odpowiedź od Grace Removals Group - Canberra

Dear ER,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Oceniono na 5 z 5

2nd move using Grace and this time…

2nd move using Grace and this time better than the first which I didnt 'think was possible
The Movers at Grace Canberra couldn't have been any more helpful, and packed and loaded everything as though it belonged to their Mum
Cannot recommend any more than Perfect

22 listopada 2020
Logo Grace Removals Group - Canberra

Odpowiedź od Grace Removals Group - Canberra

Dear Tony,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Oceniono na 5 z 5

Great service with attention to detail

Great service with attention to detail. Couldn't be happier. Removal guys at both ends were amazing. Went out of their way to make sure I was happy.

31 października 2020
Logo Grace Removals Group - Canberra

Odpowiedź od Grace Removals Group - Canberra

Dear Annie,

Thank you for using Grace. We’re glad you enjoyed your experience and wish you all the best in your new home.

Kind regards,
Grace Customer Service

Oceniono na 5 z 5

They got the job done

The workers worked really hard to get the job done.

31 października 2020
Logo Grace Removals Group - Canberra

Odpowiedź od Grace Removals Group - Canberra

Dear Justin,

Thank you for rating us. We appreciate your feedback.

Have a great day and stay safe! :)

Kind regards,
Grace Customer Service

Oceniono na 4 z 5

\timely and professional service

\timely and professional service. Excellent value for money, arrived on time, friendly and reliable
Service throughout from initial booking through to delivery was excellent

3 września 2020
Opinia niezależna
Logo Grace Removals Group - Canberra

Odpowiedź od Grace Removals Group - Canberra

Dear Sally,

Thank you for using Grace. We’re glad you enjoyed your experience and wish you all the best in your new home.

Kind regards,
Grace Customer Service

Oceniono na 5 z 5

August 2020

August 2020. We had a large removal. Guys could not have been better. Did lots of little things that we did not expect but which turned out to be most helpful. Very hard workers. Would use them again

19 sierpnia 2020
Opinia niezależna
Logo Grace Removals Group - Canberra

Odpowiedź od Grace Removals Group - Canberra

Dear Barry,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

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