Grabie Recenzje 

194
Wynik TrustScore: 3.5 na 5

3,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 2 z 5

Loved the packaging. I bought mine from Target. Paid a pretty penny. I love the over all writing of them. But , the colors advertised were off by alot. On the web site the colors names were... Zobacz więcej

Oceniono na 1 z 5

Very questionable company. This is no small art shop, but possibly just a drop shipment from overseas. Items are shipped poorly and feel cheaply made. One came severely damaged. Customer service is sl... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

These boxes are all you need to complete hundreds of pages of junk journaling and scrapbooking! Everything you need of high quality coordinated paper, stickers, washi tapes, stencils, embellishments,... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The entire set came beautifully packed. There are such fine quality miniature brushes bundled with the set of paints. Being a watercolor artist, I have been very picky about the good pigments and I m... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep artystyczny
  2. Rękodzieło artystyczne
  3. Dostawca farb
  4. Sklep z ozdobami do albumów
  5. Sklep stacjonarny

Napisane przez firmę

The idea for Grabie started in 2021 as a response to the widespread anxiety and depression that touched many of our lives during the pandemic. We ourselves have experienced the uplifting, inspiring, and healing powers of creative expression through art and became passionate about making it available and accessible to as many people as possible! Together we’re committed to encouraging everyone to embrace their individuality and express themselves creatively. Our goal is to support as many people as possible by giving them access to art supplies that they would not otherwise have. We’ve seen how art can support mental health, so we’ve created the Grabie Art Fund to fund donations of art supplies to our partner organizations. Your purchase helps to put thoughtfully selected art supplies into the hands of people in underserved communities, to support mental health via art therapy.


Dane kontaktowe

3,7

Średnia

Wynik TrustScore: 3.5 na 5

194 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 75% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,7

Wszystkie recenzje

(194)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 33

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

Lack of communication and box was not as advertised

I purchased a past scrapbooking box and when I received it, several of the items were substituted with items that do not fit in the theme. I purchased the box mainly for the dragonfly die cuts, and that was one of the items that was substituted. Such a bummer. I reached out to their service email and heard nothing. I then reached out on the “Contact Us” form on the website and still didn’t hear anything. I like the items that I got that were supposed to be in the box, but I’m so disappointed in the items that were substituted and with the lack of communication.

12 września 2023
Opinia niezależna
Oceniono na 1 z 5

Terrible business-refuses to deliver product

Item delivered to a state hundreds of miles from me, no apologies, just rude responses and refused to refund. Immediately generated a phony tracking number that, to date, has never shown any movement for my so-called replacement item. They opted to defraud rather than deliver. Had to force PayPal to intervene and refund.

19 czerwca 2023
Opinia niezależna
Oceniono na 1 z 5

Overcharged and Fraud

Buyers beware. I ordered an item and when it processed through my account it showed they took an extra 14 dollars more then what the receipt for the item was. When I contacted customer service they refused to fix this mistake. I had to turn them in to my bank as a fraud charge! Watch your account when ordering as it seems they like to overcharge and steal money.

27 lipca 2023
Opinia niezależna
Oceniono na 2 z 5

I placed my order 12 days ago

I placed my order 12 days ago, money was drafted from my account almost immediately. According to the USPS tracking number provided my order has been sitting in Jamaica, NY and has not moved. I find this unacceptable and doubt I will ever order from Grabie again.

15 lipca 2023
Opinia niezależna
Logo Grabie

Odpowiedź od Grabie

We are sorry that we are not satisfactory to you. We have contacted you by email and will do everything we can to resolve the issue for you as soon as possible.

Oceniono na 1 z 5

Never received item

Never received item: This order was sent to the wrong place and costumer service was very poor. They expected for me to chase down the item to an unknown address at least 45 minute ride away. Very poor service

15 lutego 2023
Opinia niezależna
Logo Grabie

Odpowiedź od Grabie

Hi Ivette, thanks for your feedback, we contacted USPS and it turned out that the delivery failed due to an incomplete address, would you mind replying to our email to confirm the address, and we'll try our best to make sure the package will be delivered to you asap. Thanks for shopping with Grabie!

Oceniono na 2 z 5

Disappointed in Grabie. Advise to shop elsewhere!

I can't review the products I ordered because I have not received them yet. I did email Grabie and received a response that because my item wasn't in stock at their warehouse they were shipping it from their factory in SHANGHI! First, I was disappointed that these items were coming from China. Had I know that upfront I wouldn't have ordered. Second, I have no idea when my order will be arriving. I did get an email that I could track but when I tried to track it said my order would be delivered on April 4 or 5th, 2022. It's now 2023! Also, I don't like putting in my personal information to track from China. I have no idea who is getting that information. Had I know there would be a long shipping time I wouldn't have ordered either. I responded to the company my concerns regarding this and have not received a response. As of now, I have no idea when I'll get my order and had I been given information upfront I would have ordered from some other place. I don't think their business practices are upfront with customers. I'm pretty disappointed because I would have ordered from them again had this gone smoother because they have some nice products but definitely not worth the long shipping time. Too late to cancel and I can't imagine the headache a return would be.

8 marca 2023
Opinia niezależna
Oceniono na 5 z 5

Excellent watercolor set with brushes

The entire set came beautifully packed. There are such fine quality miniature brushes bundled with the set of paints. Being a watercolor artist, I have been very picky about the good pigments and I must say I am super impressed with this watercolor paint set. The colors are rich in pigments and have such a creamy texture. I will highly recommend this to anyone planning to invest in foot watercolors and also looking for so many shades in the same palette.
Congratulations to Grabie for creating such a wonderful product.

14 lutego 2023
Opinia niezależna
Oceniono na 1 z 5

Where is my order, where is the customer service?

Ordered a water color set several days ago, was charged $15 for shipping and as far as I know my order has not been shipped! I have not received any contact from the company regarding my order, not even a confirmation. I suppose the fact that the money was swiped out of my account at the second placed my order is the only confirmation I'm getting. No contact number so I sent 2 emails and have not received any response whatsoever 0 customer service, the funny part is this package is supposed to be sent to Oregeon, not to far from San Francisco.

12 lutego 2023
Opinia niezależna
Logo Grabie

Odpowiedź od Grabie

Hi Jet, We couldn't find your order by searching your name, and didn't receive your email on our customer service email account, could you please share your email you use to place the order? We're happy to help! No worries, we'll definitely help if you placed the order on our site.

Oceniono na 1 z 5

DITIGAL THEFT

Just one more e-commerce platform reselling my designs in direct contravention of my terms of use and without my consent or a commercial use license! There are hundreds of these resellers using drop shipping from China to their customers and for some reason they are targeting my Etsy shop and stealing me blind! Sadly the people who are buying from these shops do not know they are buying stolen property and also infringing on my copyright.

4 stycznia 2023
Opinia niezależna
Logo Grabie

Odpowiedź od Grabie

Hello Yvonne. Thank you for reaching out, and we are sorry about your experience. We take intellectual property rights very seriously and aim to respond as quickly as possible to any reports of infringements. Please send detailed information to our email: service@grabie.cc so that we can investigate right away. Thanks!

Oceniono na 4 z 5

Good fun

Good fun.

I will do the lon.

Robin

7 grudnia 2022
Opinia niezależna
Logo Grabie

Odpowiedź od Grabie

Glad to hear that, Robin! That made my day!

Oceniono na 1 z 5

To say I was disappointed is an…

To say I was disappointed is an understatement. I just received a bunch of stickers. Not the beautiful container that they show in the ad.

29 listopada 2022
Opinia niezależna
Logo Grabie

Odpowiedź od Grabie

Hi Danny, We checked your order, and turned out that you only ordered one set of stickers, not including any container. If you'd like to have one, feel free to order on our website. Thanks!

Oceniono na 5 z 5

I think these are some of the most…

I think these are some of the most beautiful stickers I have ever had..my problem with them is trying to get the sticker off of the back..I have used every device I can think of and end up losing half of the sticker whjich is very frustrating since I make over 200 cards per year. Any suggestions to make it easier to use would be of greaat help

25 października 2022
Opinia niezależna
Oceniono na 3 z 5

QUESTION - Where is the globe like seen?

Where is the globe like advertized?

15 października 2022
Opinia niezależna
Logo Grabie

Odpowiedź od Grabie

Hi Lois, could you please specify your needs so that we can know what we can do to help, do not hesitate to contact our customer service anytime!

Doświadczenie Trustpilot

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