Ordering was easy and the items arrived very quickly. As they were grab bars for a bathroom remodel, timeliness was important. Would order from them again and recommend to my family and friends.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great selection of finishes and sizing options at reasonable cost. Easy to order on line and shipped well packaged in reasonable time. Needed to install the grab bars following my spouses hip surgery... Zobacz więcej
Reakcja na opinię
Love the fast shipping...I have ordered 3 different times with this company. Bought a wall mounted teak shower seat, and 8 grab bars. I wanted to return a grab bar ( shorter length) and purchase a... Zobacz więcej
Reakcja na opinię
Found perfect anti-slip grab for our shower on this site, at a cost that was much less than a similar one on a popular on-line site. No-hassle delivery was quick and on time in just a few days and wa... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
GrabBars.com is the the internet's #1 destination for grab bars for showers, bathtubs, toilets, and more! Our bathroom grab bars come in a wide selection of colors, styles, shapes, and lengths. Searching for a specific designer grab bar? Rest assured, we have it. All grab bar orders ship within 24 hours!
Dane kontaktowe
627 Minuet Lane, Suite H, 28217, Charlotte, Stany Zjednoczone
- 704-800-4629
- sales@grabbars.com
- grabbars.com
4,8
Doskonała
1 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Wave Grab Bar
Made my call placed my order. Customer service was great! My Wave Grab Bar arrived and it’s a beauty, it’s being installed today. I got the wave in chrome and it’s a little fancier than just the plane grab bars.
14 października 2025
Opinia niezależna
Odpowiedź od GrabBars.com
Thank you for sharing your experience. We are so happy to hear you are pleased with your wave grab bar.
Jayme
Customer Service Manager
704-800-4629
Odpowiedź od GrabBars.com
We appreciate your straight forward review!
Jayme
Customer Service Manager
704-800-4629
Easy & quick
Easy to order on line. Arrived when expected. Packaged very well so bar arrived intact.
17 października 2025
Opinia niezależna
Odpowiedź od GrabBars.com
We appreciate you sharing your experience with us!
Jayme
Customer Service Manager
704-800-4629
Lost $191.00
First of all, I bought some thinner bars advertised on GrabBar.com to replace my bulky existing shower grab bars. When they arrived, they were not like the advertised picture and as bulky as what I was trying to replace. Return charges included both shipping charges and a restocking fee! Two months later, I called Jasmine at GrabBar, who was lovely hence the 2 star review, to inquire about my refund. Jasmine said the item was received damaged and that the Email stating this did not go through! The item WAS damaged in her sent photo even though it was packaged exactly as received. I did not get a picture of the box to see if the box was damaged! I spent $191.13 and shipping charges for nothing! Buyer Beware I’m sticking to Amazon! Much better costomer service! If the product was advertised as it truly looks, this never would have happened. It’s not the thin, curvy bar as advertised but an ugly chunk bar!
1 września 2025
Opinia niezależna
Odpowiedź od GrabBars.com
We’re very sorry to hear about your experience and appreciate you taking the time to share your feedback. It’s great to know Jasmine was able to assist you — we’ll be sure to pass that along to her.
Our return policy does require items to be received in like-new condition for a refund, and unfortunately, the bar was damaged in transit. We always include photo documentation when that occurs and regret that the notification email didn’t reach you.
We understand how disappointing this situation was and truly appreciate the chance to address your concerns.
Jayme
Customer Service Manager
704-800-4629
Arrived in record time
Arrived in record time. It’s exactly what I expected. And a perfect match to what I already have. Can’t thank you enough. I couldn’t find what I needed in the big box stores but you came to the rescue!
15 października 2025
Opinia niezależna
Odpowiedź od GrabBars.com
It’s wonderful to hear that we were able to help and that you’re pleased with your grab bars.
Jayme
Customer Service Manager
704-800-4629
Grab bars I used for tub/shower. Makes it much safer for me to bathe.
Easy to order and fast delivery.
14 października 2025
Opinia niezależna
Odpowiedź od GrabBars.com
Thank you for your review!
Jayme
Customer Service Manager
704-800-4629
Helios grab bars
The products shipped quickly and were packed well. Very pleased with the quality.
10 października 2025
Opinia niezależna
Odpowiedź od GrabBars.com
We appreciate your straight forward review!
Jayme
Customer Service Manager
704-800-4629
Safety
Truly appreciate the quality product and quick delivery. All items were carefully packaged, with NO damage to anything received. Side note, DON'T use the contractor "Bay Grab Bar, Bill Essert" as recommended by GrabBars.
His overhead is outrageous, appalling to senior citizens on a fixed income. I used a REAL licensed contractor for a fraction of Bill's estimate - about $1k for two grab bars and a shower seat. Home Safety Services Inc (888)388-3811 can install their own grab bars and shower seat, or they'll charge you the labor to install the grab bars and shower seat you purchase if it's ADA certified. I purchased my Mom's safety products with GrabBars.com and I'm very pleased.
7 października 2025
Opinia niezależna
Odpowiedź od GrabBars.com
Thank you for sharing your experience with us.
Jayme
Customer Service Manager
704-800-4629
Everything was as expected
Everything was as expected. No surprises, product met description and expectations. Totally satisfied with GrabBars.
9 października 2025
Opinia niezależna
Odpowiedź od GrabBars.com
Thank you for your straight forward review!
Jayme
Customer Service Manager
704-800-4629
Great Experiences
Great Selection and quick shipping. Ordered for our business several times now.
29 września 2025
Opinia niezależna
Odpowiedź od GrabBars.com
Thank you for the great review! We’re happy to hear you are pleased with the your order.
Jayme
Customer Service Manager
704-800-4629
Designer Grab Bars
I ordered two designer series grab bars in brushed. The bars arrived, crammed into one small cardboard box. There was no packing. The bars were in plastic sleeves. I opened one of the bars. It looked like cheap metal and very industrial. I requested a return, knowing there was a 20% restocking fee. I contacted Grab Bars customer service for a return authorization. I packed the bars in the original box exactly as they had been shipped to me. There was a small ding on one of the flanges on one of the bars. They would not accept the return! I had to pay an additional $10 to have the grab bar shipped back to my home. I will find an outhouse fitting of the cheap, industrial grab bar. The only thing shittier (no pun intended) than grabbars.com products is their customer service. Don’t be fooled by their low prices - they’re not inexpensive; they’re CHEAP!
DO NOT BUY ANYTHING FROM grab bars.com!
1 października 2025
Opinia niezależna
Odpowiedź od GrabBars.com
We’re sorry to hear that your experience wasn’t what you were hoping for. Our Designer Series grab bars are built from high-quality stainless steel and designed to balance durability with style, though we understand they may not have been the right fit for your project.
As for your return, our policy does require items to come back in like-new condition so they can safely be resold. In this case, the bar had a small ding, so we weren’t able to process the return. We know that can be frustrating, and we always try to be as clear as possible about our policies on our website.
We truly appreciate your feedback.
Jayme
Customer Service Manager
704-800-4629
Helpful answers
I haven’t installed them yet, but the grab bars I ordered are just what I expected and were delivered on time. While deciding what to order, my questions were answered clearly and timely. I recommend grab bars.com
10 września 2025
Opinia niezależna
Odpowiedź od GrabBars.com
We greatly appreciated both your review and for your recommendation. Thank you.
Jayme
Customer Service Manager
704-800-4629
Quick delivery
Quick delivery; reasonable price compared with other vendors. Looks great installed.
23 września 2025
Opinia niezależna
Odpowiedź od GrabBars.com
Thank you for sharing your experience with us. We are glad you are happy with your bars.
Jayme
Customer Service Manager
704-800-4629
Odpowiedź od GrabBars.com
Thank you for your straightforward review.
Jayme
Customer Service Manager
704-800-4629
Sturdy Wall Mounted Teak Seat that actually is as described and holds the weight it claims.
I had difficulty ordering from the website so I contacted the company directly. The salesperson was very helpful, established my order and I received it promptly. The tile installer we are using was impressed with the quality as well and will recommend this company to future customers.
19 września 2025
Opinia niezależna
Odpowiedź od GrabBars.com
Thank you for your thoughtful review! We’re glad our team was able to assist with your order. It’s wonderful to hear both you and your installer are impressed with the quality. We truly appreciate the recommendation!
Jayme
Customer Service Manager
704-800-4629
Great quality products
Great quality products delivered in a timely manner.
Very easy to process orders.
10 września 2025
Opinia niezależna
Odpowiedź od GrabBars.com
We appreciate your straight forward review!
Jayme
Customer Service Manager
704-800-4629
Easy shopping
Easy shopping, very quick response to my questions about dimensions, seems like they pay attention to the chat and are responsive and commited to customer service.
12 września 2025
Opinia niezależna
Odpowiedź od GrabBars.com
Thank you for sharing your experience! We’re so glad you found shopping easy and that our team was able to quickly answer your questions. We truly appreciate your kind words about our customer service.
Jayme
Customer Service Manager
704-800-4629
large selection & excellent prices
large selection, very fast shipping and excellent prices
9 września 2025
Opinia niezależna
Odpowiedź od GrabBars.com
Thank you for your straight forward review!
Jayme
Customer Service Manager
704-800-4629
grab bars.com has always been great
grab bars.com has always been great. Excellent pricing and my orders arrive quickly and help me get my customers fitted up safely!
12 września 2025
Opinia niezależna
Odpowiedź od GrabBars.com
Thank you for your kind words! We’re so glad to hear you’ve consistently had a great experience with us. It means a lot knowing our products are helping you keep your customers safe!
Jayme
Customer Service Manager
704-800-4629
GrabBars is my go-to for safety bars
GrabBars is my go-to for safety bars. I have been using their safety bars for the past 10 years, in each location I have lived in.
8 września 2025
Opinia niezależna
Odpowiedź od GrabBars.com
We appreciate your straight forward review!
Jayme
Customer Service Manager
704-800-4629
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.