GOATcase™ Recenzje 

I think ive been scammed,i spent $308NZ which is $240US for a pair of shoes on the 8th oct & on the 14th Oct i got an email saying my order was cancelled due to wrong size or out of stock,was offered credit for GOAT or a refund,i chose refund & yet im still waiting for my money,ive sent countless emails to the support team,but now they are ignoring me,its getting very frustrating,so please dont buy from them,i wish id done my research,im gonna continue to try & get my money back,its been weeks,but i wont let them win.I just want my money back

I wouldn't even give it a star but I had to so I could review goat case. I'm also in Australia and ordered this case over a month ago. I've emailed and still waiting on someone to reply. I was sent a tracking number straight after purchase and now it disappeared and the shipping company said that it was never a tracking number and to contact the company. This is nothing but a scam as far as I'm concerned they have no contact details but an email, and they don't reply. Here's your warning stay clear unless you want to be down funds and scammed!

International Scam Seeked legal action.
Im in Australia and I purchased an S8 case 2 months ago. They've given me the run around after a month. They apologized and placed a second order free of charge. Another month later and I am told they ran out of stock after a tracking number was given to me a month ago. They offered a different colour and ignored my request for a refund. I have been seeking a refund for over a month as I already knew I wouldnt get the item yet they are refusing the refund and are offering a credit. Not wanting the credit as I'd have to pay the international shipping again they are still refusing a refund. I seeked legal action in proposing an open advice to the Australian public that GoatCase is a scam company. It is looking very well as a legal matter. It will cost more to pay the fines for scamming customers than it will be to refund people! Too bad the company don't see that.

trying to get a "refund" or more like store credit, is impossible. Someone new is always answering my emails saying to be patient - it has been over 3 weeks... This company is very unprofessional and you should definitely save your money and invest it with someone else

Waited three weeks for product. It was never received. Refused to give a refund. Hacks.

big LOL to this site. after waiting this long tiring days, I was expecting something good. I ordered a fast android cable charger,in return I got an old I-phone charger.

well, I wouldn't recommend it, as they do not have money back guarantee, so if there is anything wrong with your order, they will give you a store credit code and you have to pay the shipping again, it has been 4 months since I ordered my first order and reordered it three times, and I still have not received my Package yet, this website made me afraid of using online websites.

Not sure why all the bad reviews. I ordered my case 11 days ago, received it yesterday. I couldn't be happier! It sticks to almost everything. Besides my walls because it's not exactly flat and it's not pourus enough.
But I really like it! My tracking number worked like it should, with their number and the UPS app I was able to track the package the entire time
The anti gravity case is just as described.

I bought the case and their charger. The case got kind of torn up after minimal use (I tend to keep things in good condition for a long time also). The charger just stopped working after a week, once again it was after minimal use. These products are trash and you should never buy them. Please listen to me, just trust me on this one guys.

I agree with all the bad reviews. I have been trying to get hold of goatcase customer service for weeks now about an incorrect item received with no joy. Their facebook isn't working, messenger is sending automated messages and there is no Live Chat on their webpage. With no communication I'm stuck with an item I didn't order and they have my money for the item I did order!

I'm leaving reviews in as many places I could possibly think of because I am outraged by the lack of customer service and consideration of this company period I was already skeptical after watching several YouTube videos of this item not sticking to nearly as when he Services as falsely advertised. After paying over $40 for my item it's still has yet to arrive, the tracking number that they provided via email the day after my purchase was incorrect and accurate and didn't work. I want to contact the customer service the first time you told me there was nothing they could do about it I had to basically sit on my hands and wait for the item to arrive. The second time I contact customer service they apologized and claimed that they were going to send my dispute to their customer urgency team two days after that they ignored every message I sent them and every request I placed for a full refund of the over $40 I paid for item I never received. This company is immoral unprofessional and they're stealing from innocent people after falsely advertising a product that I can't even say it works or not. This is my fourth review today I will next be contacting the Better Business Bureau I won't continue to seek a full refund for my money. What a scam!

Don't buy!
Ordered a case from GOATcase 6 weeks ago, no sign of it yet.
Very bad customer support. Seems to be nothing but a spam.

If I could give NO stars I would. DO NOT ORDER FROM GoatCase. They only guarantee their product for 24hrs after delivery. Now that should raise some flags. The product in my order came in damaged packaging and after using the rapid charger a second time, it broke. After reaching out to them via web chat (which in itself is annoying) I was told they would give me 50% off my next order. Really? Horrible Customer Service & their the phone # for their Corporate Headquarters listed on the internet is out of service. I wonder why........

The "Anti-gravity" cases are a good concept, however, the quality is extremely poor, and very overpriced. You can literally find the exact same product on EBay or Amazon for 1/3rd the cost that Goatcase charges, with faster shipping, and better customer service. And by the way, the customer service at Goatcase is very poor! Do yourself a huge favor, and purchase your case elsewhere!

I ordered a product in late January and it arrived in early May. How did I achieve such rapid delivery? I spent four separate sessions talking to them on their chat, during which time they just repeated at me "We thank you for your patience".

Don't believe the reviews on their site either, they deleted mine without good reason so there is definitely a selection bias.

Goat case shocking customer service ordered on 28/01/17 paid in full and in good faith $35 not inc postage.
Two months later and after 4 sessions of online chat torture, they finally re ordered the item I originally wanted and offered a screen protector @ $2 as appeasement, I was upset and they further offered a high speed charge cable @$8 but withdrew the screen protector offer, this firm are an absolute nightmare avoid at all costs.This case was birthday present for my little girl and eventually arrived the day before her birthday 03/04/17.
The item is as described but DEFINITELY NOT WORTH THE HASSLE!!!!!

Worst experience ever. Ordered in January and it's now april 3rd and I never got my order. The company was impossible to deal with, kept saying it would come....never did. Eventually I just wanted my money back but they wouldn't even refund my money. I spoke to a manager who said he would send another one, I said fine but I will return it for a refund (which I was told I could do) and he told me not unless it was defective! So I waited 3 months, no order, out the cost and the company will not compensate me in anyway. Horrible customer service. Do not order from them.

We received the product, but with the major part missing. We sent 2 mails to Goatcase to get this missing part, but they NEVER answered. We spent a lot of $ for a product we can not use. Really not acceptable.
No news at all ...!
better forget these people.

My son was excited by the idea of this case and ordered a Goatcase Skin for his phone for $20.00 incl shipping. This was a month ago and no sign of the order. I've had 4 session with their supposed 'live online customer support chat' - suspect it is an automated system. Each time tried to find out here the order was, I received vague excuses, such as 'there's been an error and the order is stuck in the pre-shipment stage' 'it will be with you within the week' - Finally, 'the shipping company may have lost the order' and they created a new order - again buying themselves more time with delaying tactics each time. Terrible customer service. I suspect this company is ALL HYPE. Don't know if it's a total scam or if products even exist. I tried to post an unsatisfied comment to the company's Facebook Page and received a message that 'moderators would review my comment'. Needless to say, my post never made it on the site. Goatcase appears to censor any negative comments from appearing.

Ordered a case on January 23rd, waited two weeks before contacting them, as my tracking number wouldn't show anything. The person I talked to said that they were having problems with UPS, and that they would expedite my order. So I waited another week and contacted again, because there was still no tracking status. The second person I talked to said that UPS had actually lost my order completely, something the first person never told me. So she offered a full refund on my order, along with another case sent to me. That sounded fair, so I agreed and she told me to keep an eye out for the refund, and the new tracking label. Waited a couple days, and still nothing. Then contacted again, and they told me to just be patient. So I gave it about 5 more days, contacted ONE more time, and the guy I spoke to said that there was no refund request put in, or a new order sent. So I told him what the lady had told me, and asked him to make that happen for me. He then informed me that he can give me a refund, but not a new case as well. Seriously?! After been given the run-around FOUR times by this company, they won't even honor a promise made by themselves?! He then offered me 50% off of another case, but they're the last people I want to give any of my money to. Worst customer service I have ever encountered in my life. Oh, and they filter all the reviews on their page. I posted this review, and they would not publish it. If you look on the site, it's all 5 star reviews.