I am very disappointed with my experience. It has been over one and a half months, and my settlement statement is still under review. The process is extremely slow and lacks transparency. Every time... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I am very disappointed with my experience. It has been over one and a half months, and my settlement statement is still under review. The process is extremely slow and lacks transparency. Every time... Zobacz więcej
Reakcja na opinię
DO NOT BUY DOMAINS THERE I am a client of over 300 domains there, and they suddenly decided to block a domain i bought a day ago, no website no nothing, they said it was reported for abuse,... Zobacz więcej
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My online store was cloned and hosted on a third-party domain. The provider responded very quickly and reliably to my request to stop the copyright infringement.
They handled our case very quickly. This resolved our issue with the fake shops very quickly, before we suffered any damage. This hosting provider seems to really know their business. Thank you ver... Zobacz więcej
GNAME.COM PTE. LTD. (referred to as GNAME) is a Singapore-based international domain name registrar accredited by ICANN, dedicated to establishing a comprehensive Internet domain service platform. With domain names as our core business, we offer global services including registration, dropcatch, transactions, management, and API interfaces. Our one-stop management system benefits resellers by facilitating product, transaction, and financial management. Committed to a customer-centric approach, GNAME prioritizes safety, convenience, efficiency, and high-quality services. As a leading domain name service platform, GNAME follows the principle of customer-first, continually innovating operational models, enhancing professional capabilities, and providing 24/7 multilingual customer support. Our solid reputation has earned us numerous resellers. Moving forward, we remain dedicated to delivering valuable products and top-notch services to our global clientele.
6, Battery Road, #29-02/03, Singapore, 049909, Singapore, Singapur
Odpowiada na 95% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I reported a domain that is impersonating a legitimate business and being used for scamming people, they dealt with the issue within just a few hours.
I applied for the closure of phishing websites and they managed the process brilliantly and took action on the specified date. This company really does its job cleanly and will be a company I will recommend for future domain purchases. Thank you again, especially to the Abuse team.
Great support! Received ticket and solved the problem for only 1-2 hrs and meet fully expectation!
Very fast reviewing a complaint. Good job!
They are very fast in solving the problems. Thank you Gname.com for your support and quick response. I appreciate you all.
Thank you very much!!
This registrar acts like it’s completely fine for scam websites to operate under their watch. We've asked them three times to take down the fraudulent sites below, and every single time Gname drags things out. Instead of actually doing anything, they demands at us to provide trademark papers, copyright certificates, declarations, power of attorney…anything to avoid taking action. It feels like they’re doing everything except dealing with the obvious scams right in front of them.
baxtonstudiostore.com
cabinetssalesstore.com
homebaxtonstudio.com
1st Update: Apparently, below is their responses which is really unprofessional and deceiving, if gname.com did their research for above 3 fraudulent sites, it's obvious that these are scam websites using our brand, all below documents should be requested from above scam websites to confirm validity prior to allowing them to operate online. We need above 3 SCAM WEBSITES to be removed immediately.
2nd Update: Again, you should request these valid documents from the scam websites (as your registration process should approve these companies with these documents, without these documents, how did you even approve them?), we DO NOT trust and did not register from your site and will not be supplying you with any of these documents. We need above 3 SCAM WEBSITES to be removed immediately.

Odpowiedź od gname.com
I'm an independent security researcher, and Gname does everything to make the internet a better place by promptly responding to fraudulent domain reports.
Company is _activley_ supporting fraud!
Does not take takedown action for reported fraud sites like alternatecom.de which is an apparent fakeshop of german alternate.de

Odpowiedź od gname.com
I deposit lot of money in bitmatrix option trading now that site blocked that site registered in gname registered how your company register fraud site

Odpowiedź od gname.com
My friend mistakenly took task scams and her funds got frozen in an account. As it was a scam, she couldn't contact the administrator. So she mailed gname as they are the registrar.
1. At first,she mailed her details to gname, for what gname responded to report in abuse, but the link was not working.
2. The scammers site has redirect service with gname, so she mailed again to contact the web admin with all the details she had.
What she had in return?
Her internal link alone blocked with all the frozen assets. But the same scam group still conduct task scam with scammers and ignorant people.
Why established domain registrars support scammers like this? It's disgusting to see the responses.
(Note: It had a redirect service before taking down the website)

Odpowiedź od gname.com
Diverse keren melding gemaakt van SCAM door een website die bij hen gehost wordt (Bayminer.com). Alle bijlagen aangeleverd, volledige uitleg erbij en vervolgens na een paar dagen vragen ze doodleuk om bijlagen aan te leveren. Zo gaat dit nu al vijf keer op en neer. Ik kan niet anders dan constateren dat dit bedrijf partij kiest voor oplichters en fraudeurs zonder zich zorgen te maken over de gevolgen voor particulieren die er het slachtoffer van geworden zijn. Géén enkele inhoudelijke reactie op mijn klachten, gewoon alleen geautomatiseerde berichten blijven versturen totdat de consument het maar opgeeft. Wat een slechte zaak!

Odpowiedź od gname.com
Very prompt response to an issue. Really setting the standard other registrars should be aiming for.
Direct action on our case, very thankful!
Be careful registering any domain in this registrar. This is the worst registrar I ever used.
They abuse you to keep the domain in their bad platform and dont allow to transfer it out.

Odpowiedź od gname.com
It is highly commendable and appreciated that your company is actively following up on this matter, frequently requesting evidence, and responding to all correspondence. However, while requesting further evidence, it is disappointing that the allegedly fraudulent e-commerce website —rameshop— has not yet been properly investigated or concluded, despite the fact that basic software or IT research could easily reveal its fraudulent and unreliable nature.
To ensure a thorough investigation, it is essential that your IT department conduct its own preliminary technical analysis of the reported website. The complainant is the victim, not an IT specialist; information technology research falls within your organization’s professional responsibility.

Odpowiedź od gname.com
Be alert! Gname will charge you even if you don't win any auction.
I have loaded money in my Gname account to take part in auction. I thought it might be similar to Namesilo auction. I didn't win any of my two domain auction but they deduct $14 from my account. I asked for refund but they refused.
Regularly I buy domains from Godaddy auction and all major domain auction platforms. I never face any policy like them. Completely unhappy with their policy.
I'm here to warn marketers to avoid Gname. You will get a lot of good alternatives ready who will give you free auction participation.

Odpowiedź od gname.com
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.