I am very disappointed with my experience. It has been over one and a half months, and my settlement statement is still under review. The process is extremely slow and lacks transparency. Every time... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I am very disappointed with my experience. It has been over one and a half months, and my settlement statement is still under review. The process is extremely slow and lacks transparency. Every time... Zobacz więcej
Reakcja na opinię
DO NOT BUY DOMAINS THERE I am a client of over 300 domains there, and they suddenly decided to block a domain i bought a day ago, no website no nothing, they said it was reported for abuse,... Zobacz więcej
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My online store was cloned and hosted on a third-party domain. The provider responded very quickly and reliably to my request to stop the copyright infringement.
They handled our case very quickly. This resolved our issue with the fake shops very quickly, before we suffered any damage. This hosting provider seems to really know their business. Thank you ver... Zobacz więcej
GNAME.COM PTE. LTD. (referred to as GNAME) is a Singapore-based international domain name registrar accredited by ICANN, dedicated to establishing a comprehensive Internet domain service platform. With domain names as our core business, we offer global services including registration, dropcatch, transactions, management, and API interfaces. Our one-stop management system benefits resellers by facilitating product, transaction, and financial management. Committed to a customer-centric approach, GNAME prioritizes safety, convenience, efficiency, and high-quality services. As a leading domain name service platform, GNAME follows the principle of customer-first, continually innovating operational models, enhancing professional capabilities, and providing 24/7 multilingual customer support. Our solid reputation has earned us numerous resellers. Moving forward, we remain dedicated to delivering valuable products and top-notch services to our global clientele.
6, Battery Road, #29-02/03, Singapore, 049909, Singapore, Singapur
Odpowiada na 95% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
In my case, gname helped serious and fast to stop scammers.
遇到的问题是域名投诉就直接被封,并没有通知域名持有者进行整改,并没有对域名内容进行核查,只是根据投诉的截图就给域名封禁,说是冒充什么什么公司的,首先冒充的前提是什么?一比一模仿。我的域名就是展示,和正规公司的不一样,只是带有该公司的以下图片的新闻文章都不行?难道这个也是冒充?难道新闻不能写?况且在没有审核域名内容的实质性的情况下直接对域名封禁,封禁之后才通知域名持有者,这样的意义何在?如果有涉及版权问题,都可以联系域名持有者进行整改,而不是封禁之后才通知,这样的体验,谁还敢在你们gname购买注册域名?

Odpowiedź od gname.com
High-quality processing of the technical evidence provided. Fast implementation of clientHold for a crypto-scam domain. This is a great example of pro-active DNS abuse handling. Thank you!
I am waiting your real practical act

Odpowiedź od gname.com
GNAME is so much more than hosting - and with so much to navigate, it was a pleasure to find their 24/7 chat support was not an AI, but a person who was calm, helpful and available.
Very good company to deal with.
Good Registrar , Friendly Support & Good Experience Buying Domains
Gname is currently providing registrar services to a confirmed phishing platform: astbridge.com. I have provided irrefutable evidence, including WhatsApp conversations showing the attacker luring victims to this URL (Case GW20260123...).
Despite these reports, Gname has not yet applied a 'clientHold' status to the domain. The attacker is now using a 'DomainAgents' parking page to hide the fraud and evade detection. This lack of action is unacceptable.
An official compliance case is open with ICANN (Case 01541...). I urge Gname to stop protecting scammers and fulfill their contractual obligations to maintain a secure internet.

Odpowiedź od gname.com
am writing this to alert Gname.com and the public regarding the fraudulent use of domains registered under your platform (IANA ID: 1923). The domains cryplin.top (currently suspended) and wow163.top have been used in a major scam involving the theft of 248,150 BDT (medical funds) from victim MD Tariq Bin Tahir.
Although Gname has acknowledged the illegal use of these domains, we are still awaiting full cooperation for the international investigation. This case is officially registered with:
Singapore Police: Case #SR/20251125/0200
We expect Gname.com to provide all necessary logs and suspect information to the authorities immediately. Failure to comply with international anti-fraud regulations will lead to further escalation through ICANN and BFIU. We urge Gname to take proactive steps against these scammers using their infrastructure.

Odpowiedź od gname.com
You helped me by doing an action to the site/domain that scammed me and a lot of people here in the Philippines
When making a complaint case, user can submit images along with a description of the case. However, once the case is open, the only way of communication is with images. I had to type what I had in a simple text editor, only to take a screenshot of it and submit it as an image. It is ridiculous. I imagine a simple chat room would be of great use, both for you and your clients, for the case of complaints. Or at the very least, add the text field option, I know the saying goes "a picture is worth a thousand words", but if the picture is made of words entirely, perhaps a better medium for that would be a book.

Odpowiedź od gname.com
I am using a lot of different online services, they all have customer support system but If there is one organization which has the fastest customer support, its GNAME.
Super good support team.
I have used GName for almost a year now. I have place roughly 45 backorders successfully. That aspect of the company can be pretty sharp and overall together. The real problem starts when you attempt to modify or make a purchase or change anything. It becomes an intensive hours long ordeal with no help in sight. All they do is send you screenshots. No real description just do this. When it doesn't work the chat person sends a heavily crying emoji. They refuse to do these operations for you. Its so beyond ignorant! I spent over an hour and a half attempting to set up an email which I got no closer than when I started. I am a professional on my computer all day every day but much of what they expect is just nonsense. Customer service isn't. Its just a name with oh we are so sorry crying emoji. I personally wouldn't own, work for or use a company that simply was of no real assistance. I could go on about the other numerous flaws but why really bother. I am getting my names out and dealing with whatever trash the company puts me through. Gname is nothing but a headache. Yes they catch names but thats all they do right. I mean that statement! F!

Odpowiedź od gname.com
there are lot of fake websites and platforms that are scamming the users by showing them crypto gains . But in reality once you deposit money, they will withdraw all the funds and transfer to their own wallets.
My experience was positive because the complaint process was clear and handled in a professional manner. The response was timely, and the outcome was communicated concisely without unnecessary back-and-forth. I appreciate that the company took action by placing the domain under client hold, which shows attention to reported issues and a commitment to enforcing policies. Overall, the transparency and responsiveness of the support team are areas the company is doing well.
GNAME is currently hosting and maintaining a clear phishing and brand impersonation operation, and despite multiple formal abuse reports, they have failed to take action.
A fraudulent domain registered via GNAME is impersonating my legitimate website (main domain ) betra.bet, (current domain ) 449betra.com by:
Copying our brand identity and visual design
Misleading users into believing it is our official site
Operating with cloned assets and deceptive content
Using subdomains to store copied materials and bypass basic protections
This is an active phishing operation, not a trademark dispute.
I have submitted multiple abuse tickets to GNAME, including the following reference numbers:
GW2025121816337615
GW2025121906554420
GW2025121800595035
GW2025121615588702
Despite providing clear evidence, screenshots, and domain details, GNAME continues to delay with generic responses like “1–5 business days” while the phishing site remains fully operational.
By allowing this to continue, GNAME is:
Enabling online fraud
Exposing users to credential theft
Failing its basic responsibilities as a domain registrar
If this issue is not resolved immediately, further escalation will be made to:
ICANN
Anti-phishing databases
Search engine security teams
Legal authorities
I strongly advise others to avoid GNAME if they value security, abuse handling, and responsible domain management.

Odpowiedź od gname.com
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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