gname.com Recenzje 223

Wynik TrustScore: 3 na 5

3,2

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Zobacz, co mówią recenzenci

Oceniono na 2 z 5

I am very disappointed with my experience. It has been over one and a half months, and my settlement statement is still under review. The process is extremely slow and lacks transparency. Every time... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

DO NOT BUY DOMAINS THERE I am a client of over 300 domains there, and they suddenly decided to block a domain i bought a day ago, no website no nothing, they said it was reported for abuse,... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My online store was cloned and hosted on a third-party domain. The provider responded very quickly and reliably to my request to stop the copyright infringement.

Oceniono na 5 z 5

They handled our case very quickly. This resolved our issue with the fake shops very quickly, before we suffered any damage. This hosting provider seems to really know their business. Thank you ver... Zobacz więcej

Informacje dotyczące firmy

  1. Hosting internetowy

Napisane przez firmę

GNAME.COM PTE. LTD. (referred to as GNAME) is a Singapore-based international domain name registrar accredited by ICANN, dedicated to establishing a comprehensive Internet domain service platform. With domain names as our core business, we offer global services including registration, dropcatch, transactions, management, and API interfaces. Our one-stop management system benefits resellers by facilitating product, transaction, and financial management. Committed to a customer-centric approach, GNAME prioritizes safety, convenience, efficiency, and high-quality services. As a leading domain name service platform, GNAME follows the principle of customer-first, continually innovating operational models, enhancing professional capabilities, and providing 24/7 multilingual customer support. Our solid reputation has earned us numerous resellers. Moving forward, we remain dedicated to delivering valuable products and top-notch services to our global clientele.


Dane kontaktowe

3,2

Średnia

Wynik TrustScore: 3 na 5

223 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 95% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

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Oceniono na 2 z 5

a safe harbour for scammers of all stripes

I have reported the following domains for phishing providing ample evidence of phishing activity:
winzexo[.]cc
winzexo1012[.]to
vyroxo149[.]to
vyroxo[.]com
zetomax[.]cc
despite the evidence clearly showing them being spread via a malicious spam campaign urging people to hand over bank information for 2.5-3.2k usd, gname has taken no action. so thank you gname for harbouring scammers and criminals.

update: domains have been suspended, i will further improve the rating if the abuse team continue to suspend fraudulent domains i have reported. I met the Icann standards of proof for abuse and shouldnt need to escalate via a public review to recieve action.

11 marca 2026
Opinia niezależna
Logo gname.com

Odpowiedź od gname.com

Hi there, thank you for reporting these domains. Our compliance team follows a strict due diligence process established by ICANN to ensure every case is evaluated fairly and handled appropriately. We are actively reviewing those domains right now.

Please keep an eye on your inbox for status updates regarding your report.

Oceniono na 1 z 5

垃圾平台

邮箱收不到验证码,改个邮箱提供各种图,要求这样那样。垃圾平台,垃圾机制,各种为难。
又是MFA,又是邮箱。
和客服说了手机丢了,要的东西全部提供了。
还要补充提供,实在是提供不出来了,干脆直接不用了。
从来没有见过这么烂的机制。

6 marca 2026
Logo gname.com

Odpowiedź od gname.com

您好。关于您的申诉请求,我们已完成初步审核。目前,我们仍需您提供相关证明文件以确认该账户的所有权。由于该账户关联了多个域名,出于安全保障及谨慎性原则,我们需要进行更严格的核实。感谢您的理解与配合。

Oceniono na 1 z 5

GNAME - thieves of the filthiest kind and a fraudulent company!!!

GNAME is absolutely a fraudulent company! Without my knowledge or authorization, they intercepted transfer of my domain name from one company to another, then stole my domain name. Now they are demanding money for me to buy my own domain back!

Report these filthy thieves!

THEY SENT THE FOLLOWING REPLY LYING THROUGH THEIR TEETH - my domain had not expired. The transfer was intercepted and subsequently domain stole outright by gname. DO NOT USE THIS COMPANY AND THEIR NUMEROUS AFFILIATES WHICH THEY USE TO STEAL PEOPLE'S DOMAINS. See reviews on internet confirming that this is their main business - stealing!!!!!.

==================
Reply from gname.com

Updated Mar 4, 2026
Hey there. We've just confirmed that your domain expired and you hadn't renewed it with your registrar. Subsequently, a GNAME user managed to dropcatch it via our backordering system
===================================
THEY SENT THE FOLLOWING REPLY LYING THROUGH THEIR TEETH - my domain had not expired. The transfer was intercepted and subsequently domain stole outright by gname. DO NOT USE THIS COMPANY AND THEIR NUMEROUS AFFILIATES WHICH THEY USE TO STEAL PEOPLE'S DOMAINS. See reviews on internet confirming that this is their main business - stealing!!!!!.

3 marca 2026
Opinia niezależna
Logo gname.com

Odpowiedź od gname.com

Hey there. We've just confirmed that your domain expired and you hadn't renewed it with your registrar. Subsequently, a GNAME user managed to dropcatch it via our backordering system.

Oceniono na 1 z 5

Never purchase from Gname

Never purchase from Gname. They will never send you email notification about your domain expiration and give your domain to someone else. They are very unprofessional and when you ask them for proof of email notification, they only send you their system notification. Worst domain name provider I have ever dealt with and I buy domain names for a living. Stay away from Gname

22 lutego 2026
Logo gname.com

Odpowiedź od gname.com

Frank, we're sorry to hear about your experience. With us, we aim to make domain management as seamless as possible and it’s clear we haven’t met your expectations in this instance.

Our systems are designed to send multiple automated notifications leading up to a domain’s expiration to ensure your assets remain secure. We would like the opportunity to personally review your account's notification logs with you and investigate why these may not have reached your inbox.

Please reach out to our dedicated support team via live chat so we can look into this immediately. We value your business and are committed to finding a resolution.

Oceniono na 5 z 5

Fast and Professional Support

The Gname Team acted quickly and professionally in handling our request.
Their responsiveness and efficiency were truly impressive, and the matter was addressed without delay.
We sincerely appreciate their support and excellent service.

26 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Great to see that the domain has been…

Great to see that the domain has been placed on Client Hold. Transparency and accountability matter in e-commerce, and it’s reassuring when proper action is taken. A positive step toward a safer and more trustworthy online marketplace. Kind regards /Ulf

19 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

I want my money back!

If I could give GName.com a 0/5 I would!

I was trying from February 13-14, 2026 to submit a Help Ticket on GName.com in order for USD $ 8.58 that I deposited for a failed backorder to be refunded me.

I have had no ends of problems in trying to send this Help Ticket. First they wanted me to enable Multifactor Authentication(MFA), which could not be done using the method they described, then they wanted me to provide proof of the deposit that was made via Paypal…which I provided.

They then told me that that proof of deposit couldn’t work and I had to submit a Help Ticket then I was told that since I didn’t submit the MFA using their method I would have to enable my phone to be used as a security measure… then they told me this couldn’t be done- they claim due to a time zone difference.

Additionally they have archaic methods of requesting that an email be verified with a code that disappears after 60 seconds before transmitting the Help Ticket..no matter what “solution” they derived, the requirements could not be humanly met.
I feel that GName.com just wants to create problems so as to prevent their customers from withdrawing their deposits.

I’ve spent over 5 hours with this company and they are still unable to refund me my USD $8.58 – (their site is telling me that I have USD $8 deposited with them).

I even proffered that they allow me to submit proof of deposit of these funds by email and substitute this for the Help Ticket since their method of submitting it was giving so many problems. Instead of responding to me, they told me now that they have sorted everything out I should provide them with a good review and provided a link on TrustPilot for me to review them.

P.S.
I just checked my account balance (February 16,2026) and they have moved the $8 from being “available” to being “frozen”.
They are now saying that the MFA is now working (it was not as far as the discussions we’ve had) and they say that they have frozen my account for 7 days to keep it protected and they didn’t report my case to their customer service specialist in Singapore (who they claim could have sorted this problem out) and that they will when they come in at 9:30 am Singapore time =13 hours ahead of my time.

They also said they can’t give me a response by email but they will open the Chat when they feel like giving me a response…

This is incredulous!

I’m frustrated, fed-up and angry!

As it stands I don’t know what to do to get my money back. Maybe this review will awaken GName.com and their potential customers to be aware of the poor customer service they are giving and for potential customers to know that GName.com will find all methods to hold on to your money for failed backorders.

Help!!! I just want my money back!!

13 lutego 2026
Opinia niezależna
Logo gname.com

Odpowiedź od gname.com

Hey, Gillian. We apologise that your experience with us hasn't been ideal. Could you let us know what your ticket number is, please? We'll have a closer look. Thanks very much.

Oceniono na 5 z 5

UPDATE: Domain suspended. Thank you for protecting the community

Protecting Scammers. Ignoring Abuse Reports.
I reported a phishing site dappvalidationnode.com stealing Private Keys. Provided undeniable photographic evidence (Ticket # GW2026021017444470). Support is ghosting me while thieves are active.
UPDATE
You stated below that you "need more time". This is unacceptable. Phishing attacks happen in seconds.
I have already provided Ticket #GW2026021017444470 with screenshots proving this site explicitly asks users for PRIVATE KEYS. There is nothing to "investigate" – the evidence is absolute.
Every hour you wait makes you complicit in potential theft. If the domain is not suspended by tomorrow, I am proceeding with a formal ICANN Registrar Abuse Complaint.
UPDATE 2 (Response to Gname's Edit):
Thank you for confirming receipt of the evidence.
Regarding "ICANN-mandated procedures": Please note that Section 3.18 of the RAA (Registrar Accreditation Agreement) allows registrars to take immediate action against abuse, especially when clear evidence of criminal activity (Private Key theft) is provided.
"Procedures" should not take days while users are being targeted. I appreciate the priority status, but I will maintain this review until the domain dappvalidationnode[.]com returns a NXDOMAIN (is offline). I am monitoring it
FINAL UPDATE: The domain has been suspended (NXDOMAIN). Thank you Gname for taking action and protecting the community. Case closed.
FINAL UPDATE 2
My bad. I didnt change rating. Recent 5 is showing ur real commitment to my case. Thanks once again

10 lutego 2026
Opinia niezależna
Logo gname.com

Odpowiedź od gname.com

Hey there. It looks like you've reported this case in the last couple of days, so this case is very much under investigation. We're going to need some more time. Thanks again for bringing this to our attention.

EDIT:

Hi there. We wanted to let you know that we’ve received your documentations. Because we have to follow specific ICANN-mandated procedures, there are a few required steps in our pipeline we need to clear first. Please know we’re prioritizing this and working urgently to get everything handled properly.

EDIT 2:

Thanks for confirming! We'd appreciate it if you could change your review's rating to reflect our commitment to the cause. Thanks again!

Oceniono na 5 z 5

Removal of illegal site

After careful research, I reported a pirate site to Hosting that was distributing my intellectual property and that of other artists, profiting from it! The gname.com team processed my request and resolved the issue, removing the pirate site in no time. Excellent!

9 lutego 2026
Opinia niezależna

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