I am very disappointed with my experience. It has been over one and a half months, and my settlement statement is still under review. The process is extremely slow and lacks transparency. Every time... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I am very disappointed with my experience. It has been over one and a half months, and my settlement statement is still under review. The process is extremely slow and lacks transparency. Every time... Zobacz więcej
Reakcja na opinię
DO NOT BUY DOMAINS THERE I am a client of over 300 domains there, and they suddenly decided to block a domain i bought a day ago, no website no nothing, they said it was reported for abuse,... Zobacz więcej
Reakcja na opinię
My online store was cloned and hosted on a third-party domain. The provider responded very quickly and reliably to my request to stop the copyright infringement.
They handled our case very quickly. This resolved our issue with the fake shops very quickly, before we suffered any damage. This hosting provider seems to really know their business. Thank you ver... Zobacz więcej
GNAME.COM PTE. LTD. (referred to as GNAME) is a Singapore-based international domain name registrar accredited by ICANN, dedicated to establishing a comprehensive Internet domain service platform. With domain names as our core business, we offer global services including registration, dropcatch, transactions, management, and API interfaces. Our one-stop management system benefits resellers by facilitating product, transaction, and financial management. Committed to a customer-centric approach, GNAME prioritizes safety, convenience, efficiency, and high-quality services. As a leading domain name service platform, GNAME follows the principle of customer-first, continually innovating operational models, enhancing professional capabilities, and providing 24/7 multilingual customer support. Our solid reputation has earned us numerous resellers. Moving forward, we remain dedicated to delivering valuable products and top-notch services to our global clientele.
6, Battery Road, #29-02/03, Singapore, 049909, Singapore, Singapur
Odpowiada na 95% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I have reported the following domains for phishing providing ample evidence of phishing activity:
winzexo[.]cc
winzexo1012[.]to
vyroxo149[.]to
vyroxo[.]com
zetomax[.]cc
despite the evidence clearly showing them being spread via a malicious spam campaign urging people to hand over bank information for 2.5-3.2k usd, gname has taken no action. so thank you gname for harbouring scammers and criminals.
update: domains have been suspended, i will further improve the rating if the abuse team continue to suspend fraudulent domains i have reported. I met the Icann standards of proof for abuse and shouldnt need to escalate via a public review to recieve action.

Odpowiedź od gname.com
邮箱收不到验证码,改个邮箱提供各种图,要求这样那样。垃圾平台,垃圾机制,各种为难。
又是MFA,又是邮箱。
和客服说了手机丢了,要的东西全部提供了。
还要补充提供,实在是提供不出来了,干脆直接不用了。
从来没有见过这么烂的机制。

Odpowiedź od gname.com
GNAME is absolutely a fraudulent company! Without my knowledge or authorization, they intercepted transfer of my domain name from one company to another, then stole my domain name. Now they are demanding money for me to buy my own domain back!
Report these filthy thieves!
THEY SENT THE FOLLOWING REPLY LYING THROUGH THEIR TEETH - my domain had not expired. The transfer was intercepted and subsequently domain stole outright by gname. DO NOT USE THIS COMPANY AND THEIR NUMEROUS AFFILIATES WHICH THEY USE TO STEAL PEOPLE'S DOMAINS. See reviews on internet confirming that this is their main business - stealing!!!!!.
==================
Reply from gname.com
Updated Mar 4, 2026
Hey there. We've just confirmed that your domain expired and you hadn't renewed it with your registrar. Subsequently, a GNAME user managed to dropcatch it via our backordering system
===================================
THEY SENT THE FOLLOWING REPLY LYING THROUGH THEIR TEETH - my domain had not expired. The transfer was intercepted and subsequently domain stole outright by gname. DO NOT USE THIS COMPANY AND THEIR NUMEROUS AFFILIATES WHICH THEY USE TO STEAL PEOPLE'S DOMAINS. See reviews on internet confirming that this is their main business - stealing!!!!!.

Odpowiedź od gname.com
Never purchase from Gname. They will never send you email notification about your domain expiration and give your domain to someone else. They are very unprofessional and when you ask them for proof of email notification, they only send you their system notification. Worst domain name provider I have ever dealt with and I buy domain names for a living. Stay away from Gname

Odpowiedź od gname.com
asked them to take down a website that copied ours and used our products and logos attempting to scam other customers and they responded quickly and took down the fraudulent website.
The Gname Team acted quickly and professionally in handling our request.
Their responsiveness and efficiency were truly impressive, and the matter was addressed without delay.
We sincerely appreciate their support and excellent service.
Customer support chat was very clear in helping me resolve my issue and connect my domain with external services
handled phishing website within a couple days.
Great to see that the domain has been placed on Client Hold. Transparency and accountability matter in e-commerce, and it’s reassuring when proper action is taken. A positive step toward a safer and more trustworthy online marketplace. Kind regards /Ulf
This company was very fast in dealing with a fake website which included our logo and products.
If I could give GName.com a 0/5 I would!
I was trying from February 13-14, 2026 to submit a Help Ticket on GName.com in order for USD $ 8.58 that I deposited for a failed backorder to be refunded me.
I have had no ends of problems in trying to send this Help Ticket. First they wanted me to enable Multifactor Authentication(MFA), which could not be done using the method they described, then they wanted me to provide proof of the deposit that was made via Paypal…which I provided.
They then told me that that proof of deposit couldn’t work and I had to submit a Help Ticket then I was told that since I didn’t submit the MFA using their method I would have to enable my phone to be used as a security measure… then they told me this couldn’t be done- they claim due to a time zone difference.
Additionally they have archaic methods of requesting that an email be verified with a code that disappears after 60 seconds before transmitting the Help Ticket..no matter what “solution” they derived, the requirements could not be humanly met.
I feel that GName.com just wants to create problems so as to prevent their customers from withdrawing their deposits.
I’ve spent over 5 hours with this company and they are still unable to refund me my USD $8.58 – (their site is telling me that I have USD $8 deposited with them).
I even proffered that they allow me to submit proof of deposit of these funds by email and substitute this for the Help Ticket since their method of submitting it was giving so many problems. Instead of responding to me, they told me now that they have sorted everything out I should provide them with a good review and provided a link on TrustPilot for me to review them.
P.S.
I just checked my account balance (February 16,2026) and they have moved the $8 from being “available” to being “frozen”.
They are now saying that the MFA is now working (it was not as far as the discussions we’ve had) and they say that they have frozen my account for 7 days to keep it protected and they didn’t report my case to their customer service specialist in Singapore (who they claim could have sorted this problem out) and that they will when they come in at 9:30 am Singapore time =13 hours ahead of my time.
They also said they can’t give me a response by email but they will open the Chat when they feel like giving me a response…
This is incredulous!
I’m frustrated, fed-up and angry!
As it stands I don’t know what to do to get my money back. Maybe this review will awaken GName.com and their potential customers to be aware of the poor customer service they are giving and for potential customers to know that GName.com will find all methods to hold on to your money for failed backorders.
Help!!! I just want my money back!!

Odpowiedź od gname.com
Protecting Scammers. Ignoring Abuse Reports.
I reported a phishing site dappvalidationnode.com stealing Private Keys. Provided undeniable photographic evidence (Ticket # GW2026021017444470). Support is ghosting me while thieves are active.
UPDATE
You stated below that you "need more time". This is unacceptable. Phishing attacks happen in seconds.
I have already provided Ticket #GW2026021017444470 with screenshots proving this site explicitly asks users for PRIVATE KEYS. There is nothing to "investigate" – the evidence is absolute.
Every hour you wait makes you complicit in potential theft. If the domain is not suspended by tomorrow, I am proceeding with a formal ICANN Registrar Abuse Complaint.
UPDATE 2 (Response to Gname's Edit):
Thank you for confirming receipt of the evidence.
Regarding "ICANN-mandated procedures": Please note that Section 3.18 of the RAA (Registrar Accreditation Agreement) allows registrars to take immediate action against abuse, especially when clear evidence of criminal activity (Private Key theft) is provided.
"Procedures" should not take days while users are being targeted. I appreciate the priority status, but I will maintain this review until the domain dappvalidationnode[.]com returns a NXDOMAIN (is offline). I am monitoring it
FINAL UPDATE: The domain has been suspended (NXDOMAIN). Thank you Gname for taking action and protecting the community. Case closed.
FINAL UPDATE 2
My bad. I didnt change rating. Recent 5 is showing ur real commitment to my case. Thanks once again

Odpowiedź od gname.com
After careful research, I reported a pirate site to Hosting that was distributing my intellectual property and that of other artists, profiting from it! The gname.com team processed my request and resolved the issue, removing the pirate site in no time. Excellent!
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.