I am very disappointed with my experience. It has been over one and a half months, and my settlement statement is still under review. The process is extremely slow and lacks transparency. Every time... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I am very disappointed with my experience. It has been over one and a half months, and my settlement statement is still under review. The process is extremely slow and lacks transparency. Every time... Zobacz więcej
Reakcja na opinię
DO NOT BUY DOMAINS THERE I am a client of over 300 domains there, and they suddenly decided to block a domain i bought a day ago, no website no nothing, they said it was reported for abuse,... Zobacz więcej
Reakcja na opinię
My online store was cloned and hosted on a third-party domain. The provider responded very quickly and reliably to my request to stop the copyright infringement.
They handled our case very quickly. This resolved our issue with the fake shops very quickly, before we suffered any damage. This hosting provider seems to really know their business. Thank you ver... Zobacz więcej
GNAME.COM PTE. LTD. (referred to as GNAME) is a Singapore-based international domain name registrar accredited by ICANN, dedicated to establishing a comprehensive Internet domain service platform. With domain names as our core business, we offer global services including registration, dropcatch, transactions, management, and API interfaces. Our one-stop management system benefits resellers by facilitating product, transaction, and financial management. Committed to a customer-centric approach, GNAME prioritizes safety, convenience, efficiency, and high-quality services. As a leading domain name service platform, GNAME follows the principle of customer-first, continually innovating operational models, enhancing professional capabilities, and providing 24/7 multilingual customer support. Our solid reputation has earned us numerous resellers. Moving forward, we remain dedicated to delivering valuable products and top-notch services to our global clientele.
6, Battery Road, #29-02/03, Singapore, 049909, Singapore, Singapur
Odpowiada na 95% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
This platform operates with a deceptive fee structure. I was immediately hit with a $7 "participation fee" that they claim is standard. It is not standard—it is a non-refundable charge just to join an auction, even if you never place a bid or win anything.

Odpowiedź od gname.com
They were quick to respond, research, assist and resolve the issue.

Odpowiedź od gname.com
They charged me without any reason.
Took part in auction and didn't won it. But they deducted $7 from my account. I asked for refund but they refused. I don't understand why they charge me even when I didn't win that auction.

Odpowiedź od gname.com
The abuse department provides the phishers with 3 days for corrective action.
Then, the phishers just time the re-verification of the phishing by the abuse department and turn off the website right before it. And then activate it again, after the report is dismissed.
This way, phishing can live for weeks. The support doesn't care and points to the abuse form, that was already filled and just asks for it to be refilled.
There is a major flow in the process, unless it is intentional. And some of the other reviews seem to be fake...

Odpowiedź od gname.com
Gname responded well, fast, in time and provided excellent support on a potential fraudulent case, related to a site they hosted. Well done, much appreciated, thanks a lot.

Odpowiedź od gname.com
They protect criminals making phishing attacks.

Odpowiedź od gname.com
I bought the domain, payment went through but they never delivered. "We will check, we will take a look, we are solving the issue, bla bla..." but they never delivered the domain I paid for.
DO NOT send them $, these are scammers

Odpowiedź od gname.com
on reporting an abuse, they have taken timely action and reverted with the action. Great work.
They work well! They're committed to eliminating scammers!
Run away from them.I just lost my cash trying to buy domain.
Talking with support they say i wait 24 hrs and in the morning they state that there was no order placed.
They are horrible.DO NOT BUY DOMAINS FROM THEM!!!!

Odpowiedź od gname.com
Absolutely feel ransomed by Gname. It was our church charity website domain which ran out as we were in the process of transferring to another host. When I came to know that one of the clients from Gname bought it and he is asking me to be prepared to pay more than $200 to get it back. I think there should be a legislation on this. But I guess this is life. We are just a small independent charity I guess I’ll have to take another domain. What a shame!

Odpowiedź od gname.com
Domain takedown request met the expectation and was processed within 24 hours of making a complaint.
I recently opened an account on Gname.com and participated in two domain auctions. Despite not winning, my account was unfairly charged $14. As someone who regularly buys auction domains on platforms like GoDaddy, NameJet, and DropCatch, I have never faced such a policy — they only charge after a successful win. This pre-charge system is highly disappointing and feels misleading. I strongly advise domain investors and buyers to stay away from Gname, as there are far more transparent and trustworthy platforms available.

Odpowiedź od gname.com
I appreciate GName's responsiveness to addressing and taking down urls of shady users. I've needed their help on various occasions and they've been consistent in providing a timely response so I'll take that as an indication of their overall customer service experience.
I reported a few websites to Gname over a month ago...the sites are still active. Two reviews were taken down within an hour because we didn't respect I don't know what (although they were totally justified). I re-edited the third review 5 days ago and it hasn't been published by Trustpilot yet...You draw your own conclusions...

Odpowiedź od gname.com
I won the auction and after they asked for 250usd extra fee to release the domain. Then I also lost the 7usd deposit they asked when did the auction because I didn’t pay the extra fee within 48 hours. Also transaction fees are 0.5-3.9% for credit card.

Odpowiedź od gname.com
I feel relaxed to know that the websites is on hold but still I am not getting my money back. If any help can be done in this matter I will be greatfull to the team of game.
I have complained in cyber crime but still they are not able to recover my money. Only the game team can help in this case.

Odpowiedź od gname.com
The first two websites set-up by Gname in my company name have gone but straight away another Gname website is opened (webbtechdata.com) the scam continues… As previously Gname's abuse report system does not function and they allow the same person to set up a website a day later, so one can only assume they are part of the scam.

Odpowiedź od gname.com
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