Global Highlights Recenzje 43

Wynik TrustScore: 5 na 5

4,8

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Oceniono na 5 z 5

Our recent trip to SE Asia was our third time using Global Highlights. The itinerary was developed by Monica, who skillfully adapted the options and timing to suit our needs. Monica was always availa... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Asia Highlights and especially our agent, Monica created a fantastic 3 week southeast Asia travel adventure for us. Monica listened to what we hoped to see and do and made it happen within our bu... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Our trip in Cuba was amazing, very well organized, everything worked perfect. Our guide, Abel, very knowlegebel, he shared with us a lot about history, art, culture. Cuba is really cultural country, a... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

I had an amazing experience. My tour guide, Mr Khoi was very accommodating, full of explanatory answers. I will come back again.

Reakcja na opinię

Informacje dotyczące firmy

  1. Biuro podróży
  2. Agencja wycieczek kulturalnych
  3. Agencja turystyczna
  4. Organizator turystyki

Napisane przez firmę

Global Highlights, the exciting new endeavor of Highlights Travel Family (China Highlights, Asia Highlights) that specializes in tailor-made travel and authentic experiences in global destinations.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

43 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

We had a great experience in Da Nang

We had a great experience in Da Nang. Thank you to our tour guide Sarah and the driver. She is very friendly and outgoing. She has done a great job in providing great services to us. We appreciated you Sarah! Thank you!
Cindy

21 lutego 2024
Opinia niezależna
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Odpowiedź od Global Highlights

Hi there,

Thank you for booking your tour with us. We appreciate your feedback on Sarah, who made your travel experience a memorable one.

Customer-care Team

Oceniono na 5 z 5

The Experience was remarkable as we…

The Experience was remarkable as we were educated in a most compelling and patriotic delivery of Mohamed Saed. The places selected were beyond what was expected.We truly enjoyed the welcoming crews from the airport all the way to tours and back to the airport in Luxor. We were nurtured. However, in Cairo we were not given a luxury treatment like in Luxor. WE were asked to pay the entrance fee of $35.00 each, when questioned she said it was part of the trip and she will refund us. This did not happened. It will have been better if we were not taken to places that we informed we were not interested like shopping in perfume, pypurus , though we end up buying. Overall the planning, organizing though with time constraints were commendable. We will highly recommend your company. WE salute our driver, Asruf. He drove and smoothly and key into the safety of us.

26 października 2023
Opinia niezależna
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Odpowiedź od Global Highlights

Hi Sonia,

Thank you so much for taking the time to leave us a review of your recent trip to Egypt. We are so happy to hear that you had a remarkable experience, especially with our tour guide Mohamed Saed and driver Asruf.

We are also grateful for your feedback about your time in Cairo. We understand your concern at being asked to pay the entrance fee and not being refunded. We have investigated this matter and found that there were some misunderstanding of the guide. We have returned the extra fee you paid to your account. Please check your bank statement in the next few days to see the refund.

We are aware that you took the wrong luggage from the hotel reception upon check out and we are glad that we were able to send a private car to the airport to retrieve the luggage and deliver it to the hotel in time.

We understand that you were not interested in shopping at the perfume and papyrus shops, and we apologize for any inconvenience this caused. We try to cater to the interests of all of our customers, but we will do our best to avoid taking visitors to places that they are not interested in in the future.

Overall, we are so pleased that you enjoyed your trip to Egypt and would highly recommend our company to others. We hope to see you again soon!

Customer-care Team

Oceniono na 5 z 5

Ho Chi Minh

Have just finished up our first leg of a 17 day Asia tour. We want to thank Mr Thanh for an amazing journey and teaching us the history of the region. You made our trip here perfect. Thank you for the pictures you took to memorialize our time. If you ever make it to California please let us know and we will return the favor.

3 września 2023
Opinia niezależna
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Odpowiedź od Global Highlights

Hi there,

We are gald to know you had an amazing time with Mr Thanh. He is so happy to get your praise and grateful to your kindness. We look forward to being of service to you again.

Customer-care Team

Oceniono na 4 z 5

I had an amazing experience

I had an amazing experience. My tour guide, Mr Khoi was very accommodating, full of explanatory answers. I will come back again.

18 czerwca 2023
Opinia niezależna
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Odpowiedź od Global Highlights

Hi Simisola,

Thanks for booking the tour and letting us know you had a great time with Mr Khoi. Hope that we can see you again.

Customer-care Team

Oceniono na 5 z 5

We spent 4 great days with Thanh

We spent 4 great days with Thanh, the street food experience today was exceptional, such great food he took us to the botanic gardens they have some amazing trees, highly recommend, cannot speak highly enough of Thanh

16 czerwca 2023
Opinia niezależna
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Odpowiedź od Global Highlights

Hi Tony,

Your kind comments will be shared with Thanh and our Global Highlights team. Thanks for your trust and we hope that we can be of service to you again.

Customer-care Team

Oceniono na 5 z 5

Best guide in Ho Chi Minh

Mr. Tran Trong Thanh, is one of the best guide we had in our two weeks Bali/
Vietnam trip. He went above and beyond to make us comfortable during our Ho Chi Minh and Mekong Delta trip. He is very knowledgeable and answers for all our questions. He even surprised us with birthday cake for my wife. I highly recommend him. Thank you Mr. Thanh 🙏

2 czerwca 2023
Opinia niezależna
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Odpowiedź od Global Highlights

Hi Vishal,

We are thrilled to know you had a woderful trip with us, and Mr. Thanh went above to make you have a memorable time. We look forward to working wth you again in the future once you are ready.

Customer-care Team

Oceniono na 5 z 5

No matter where we wish do go…

No matter where we wish do go, my lovley Alisa from China Global Highlights helps every type of travel. Not only find the trip that’s right for us, but also gets the best value every time. I appriciate so much your pofessional service. Looking forward our next trip to Tibet.

28 kwietnia 2023
Opinia niezależna
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Odpowiedź od Global Highlights

Hi Lina,

We appreciate your nice words about Alisa's service. Your recognition is our power moving forward. Hope your Tibet trip will be an unforgettable one.

Customer-care Team

Oceniono na 5 z 5

HK-Beijing-Wuhan-Guilin-HK

This is the second time we have used China Highlights. The first was in 2015 and that went very well, so I had no worried about using them again this time. My son lives and works in Beijing and has married a Chinese lady from Beijing. This was suppose to happen during Easter 2020 and all had to be postponed. We wanted to travel out for the wedding reception in her home town outside of Wuhan. This time it meant organising a trip for 6 of us, including 2 children. It was very complicated trip and we had to change the itinerary several times, mainly due to the difficulty in getting flights from UK. However, Alisa from China Highlights was very good and made all the changes very efficiently. We travelled first to Beijing for a few days before moving on to Wuhan for the wedding and then for a few days in Guilin along with my son and daughter in law. It was a great trip and all went smothly with the help of the guides we had along the way. William in Beijing and Jenny in Guilin were excellent. Chas in HK was also very helpful in getting us to the right place and the right time to fly home.

31 marca 2023
Opinia niezależna
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Odpowiedź od Global Highlights

Hi Alan,

Thanks for booking a second trip with us. It was a pleasure to have assisted you again with these meaningful arrangements. We're glad that everything went well with you to ensure that you are getting what you want for your time here in China. We look forward to being of assistance again.

Customer-care Team

Oceniono na 5 z 5

Alisa from China Highlights …

I would like to recommend China highlights for the wonderful memories they have helped carve out over the last 5 years with my family. In particular our wonderful memories and highlights would not have been possible if it wasn’t for Alisa from China highlights who carefully planned out all of our trips in a personal way making sure she catered for all my family’s needs. She was brilliant in responding to all emails and quick in making changes .

8 kwietnia 2023
Opinia niezależna
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Odpowiedź od Global Highlights

Hi there,

Thanks for your continued trust and recommendation. It is our pleasure to help create the wonderful memories for your family. We appreciate your nice words and recognition of Alisa's service. We do hope we can accompany you to explore more destinations in the future.

Customer-care Team

Oceniono na 5 z 5

"Trip of a Lifetime: Exceptional Care and Responsiveness Guaranteed by Asia Highlights team, especially Sharon out super star agent"

Thanks a lot for taking care of us during our long journey. I would like to specifically mention about one aspect that we all loved about!l hotels, guides, transportation and restaurants for lunch were custom tailored and very well picked. All guides were there on time with smile on their face, welcoming and very knowledgeable.

Special thanks go to Sharon, who was responding on all of our queries in timely manner, and she was very professional in listening to our needs and ensuring the itenerary and standards meet our expectations.

Sharon's attention to detail and personalized services for our comfort has made this trip an unforgettable experience for us from start to finish. Her reflexive problem-solving abilities and quick responses to our questions and concerns during our trip made us truly feel taken care of and reassured. We look forward to planning our next trip with Asia Highlights.

18 marca 2023
Opinia niezależna
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Odpowiedź od Global Highlights

Hi Alya,

I'm sure Sharon will be excited to hear that she's a superstar! That's really high praise! So glad that you had a lifetime trip. When you come back to see more of China or Asia, we look forward to helping you discover more of our beautiful world.

Customer-Care Team

Oceniono na 5 z 5

Perfect Trip To Thailand…

Michelle and I had the most wonderful holiday in Thailand! Special thanks to Sharon for making the travel arrangements and the booking portion so easy and pleasant. Her service was impeccable and I
would highly recommend her to anyone wishing to travel Asia. We certainly will contact Sharon for our future Asian adventures! All of our guides and drivers were great! We had so much fun
in Bangkok with Tanni and Tom as they kept laughing at all of our silly jokes. Paul, our guide and Chiang Mai was really thoughtful, fun and full of great information about the temples and sights. Thanks so much! Brian and Michelle

15 marca 2023
Opinia niezależna
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Odpowiedź od Global Highlights

Hi Scott Orchard,

So good to hear that you had an amazing time experiencing Thailinad. Sharon, Tanni, Tom and Paul will all be glad to hear that your trip went wonderful. We would love the chance to help you craft another great trip to see more of our beautiful world someday!

Customer-care Team

Oceniono na 5 z 5

Best service ever💥. Thanks Alisa

Alisa from Global Highlights is stunning. She has now planned a great holiday for us for the 5th time. Every time she has met our expectations 100% in terms of hotels, guides and attractions. Alisa is very professional, fast and very patient. Thank you and I look forward to many more happy holidays via China Global Highlights.

4 marca 2023
Opinia niezależna
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Odpowiedź od Global Highlights

Hi Lina,

It was our pleasure to arrange your 5th trip with us. We appreciate your trust and recommendation. When you are ready to see more of China/Asia or the bigger world outside Asia, we look forward to helping you discover more of our beautiful world.

Customer-care Team

Oceniono na 5 z 5

Over the last 5 years we've used Asia…

Over the last 5 years we've used Asia (Global) highlights twice. And both times we've had fantastic vacations. Would not want to do it any different when we travel to Asia from now on. Sharon was fantastic. She was a wonderful agent who helped us nail down our trip and make everything go as smooth as possible.

25 lutego 2023
Opinia niezależna
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Odpowiedź od Global Highlights

Hi Todd,

Thanks for booking a second trip with us. It was a pleasure to have assisted you again. We're glad that everything was well executed and Sharon took good care of you. Look forward to discovering more destinations with you in the future.

Customer-care Team

Oceniono na 5 z 5

Thank you Alisa for creating my dream…

Thank you Alisa for creating my dream trip ! You have planned exactly what i was hoping for .. from start to finish. I look forward to working with you again.

31 grudnia 2022
Opinia niezależna
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Odpowiedź od Global Highlights

Hi AQ,

Thanks for letting us know that you found Alisa to be phenomenal and she ensured your needs were met.
All the best to you and your family for 2023.

Customer-care Team

Oceniono na 5 z 5

We have had the most amazing trip to…

We have had the most amazing trip to Vietnam, Asia Highlights was flexible and able to cater for all our requirements. Albee did a great job with the planning and was always available during the trip. We are looking forward to using Asia Highlights soon.

5 września 2022
Opinia niezależna
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Odpowiedź od Global Highlights

Hi Gabriella Franco,

Thanks for letting us know that Albee did an excellent job to ensure your Vietnam trip was an amazing one. Hope that we can serve you again.

Customer-care Team

Oceniono na 5 z 5

Excellent customer service

Albee did an excellent job translating our requirement in customizing a Thailand and Vietnam itinerary. She was very responsive prior, during and after the trip and even assisted in getting the Vietnam visa timely approved. Thanks again Elbee for creating unforgetable lifetime memories!

28 sierpnia 2022
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Odpowiedź od Global Highlights

Hi René,

Thanks for choosing us. We are glad to know that Albee helped you create a lifetime memory. Look forward to seeing you again.

Customer-care Team

Oceniono na 5 z 5

Wonderful vacation at Koh Samui

Wonderful vacation at Koh Samui. We just returned from a week's vacation at Koh Samui. Everything was perfectly organized and we really enjoyed our stay at Peace Resort. Albee Ning from Asia Highlights Travel did a great job from the very beginning and was always reachable and happy to accommodate our wishes and needs. She suggested accommodation and activities to suit our family's interests and helped us organize a perfect relaxing vacation. Guides at Koh Samui were also excellent and very professional, as well as the staff at Peace Resort.

27 sierpnia 2022
Opinia niezależna
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Odpowiedź od Global Highlights

Hi Tatjana Latinovic,

Great to know you had a wonderful vacation at Koh Samui. Your positive feedback encourage us a lot. We hope that we can have more opportunities to help you plan trips.

Customer-care Team

Oceniono na 5 z 5

Albee made our anniversary trip…

Albee made our anniversary trip…
Albee made our anniversary trip perfect! She was available by WhatsApp and answered every little question immediately. Everything ran smoothly and we experienced such amazing places, hotels and restaurants. The guides went above and beyond our expectations and we feel like we saw the best that every country had to offer. I recommend 100%!

15 sierpnia 2022
Opinia niezależna
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Odpowiedź od Global Highlights

Hi Jennifer Gavin,

Thanks for sharing with us. Great to know that Albee and our guides made your anniversary trip a memorable one. Look forward to seeing you again in the near future.

Customer-care Team

Oceniono na 5 z 5

Albee Ning is absolutely amazing!

Thoroughly impressed with the service I received from Asia Highlights.
Albee Ning was extremely efficient with my accommodation booking for a trip to Vietnam. She explains all requirements in detail and is VERY RESPONSIVE especially given the time differences between China and South Africa. Although I had to cancel my trip eventually, she made the cancellation process seamless! Thank you Albee! :)

13 sierpnia 2022
Opinia niezależna
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Odpowiedź od Global Highlights

Hi there,

Thanks for your nice words. We are very encouraged by your positive feedback and letting us know how you found Albee's services. We do hope that we can help you again.

Customer-care Team

Oceniono na 5 z 5

Another trip organized by Albee with…

Another trip organized by Albee with great success.
She proposed few options and knowing our taste organized a perfectly tailored option in very short time!
Always great to be welcomed at the airport by the guide.
Hotel and guided tours were very good.
Drivers very safe, with proper Seat belts and Internet in the cars.
Punctuality is a must and what is perfect is that you don t have to worry about anything... just show up and you know you ll have a fantastic day!
Thank you Albee and Asia Highlights' team ... we ll do more in Asia with you!

13 sierpnia 2022
Opinia niezależna
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Odpowiedź od Global Highlights

Hi Al,

We're glad that you had a memorable time. We're also very encouraged to know that both Albee and guide and driver were very attentive to your needs and ensuring that your time to this region was special.
Hope we can have another opportunity to serve you again.

Customer-care Team

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