Lovely mirror, exactly what I wanted. It’s a revelation that I can see myself when applying make up….just wish I hadn’t waited so long to get this. The delivery was so fast, it was delivered early... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Zobacz, co mówią recenzenci
Love my new mirror my only tiny grumble is the stand could be a little nicer quality - maybe gold or silver the stand doesn’t seem to match the quality of the mirror itself! Nevertheless doesn’t detr... Zobacz więcej
Reakcja na opinię
The unique shape of the mirror instantly caught my eye. Its sleek and modern design seamlessly integrates with my bedroom decor, creating a visually appealing focal point. The mirror's form not only s... Zobacz więcej
Reakcja na opinię
I ordered the kylie mirror and totally for about it, but it literally turned up two days later. The mirror is beautiful and simple to assemble, the setting for warm mid to cool daylight is handy also... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Transform your bedroom into the dressing room of your dreams! Shape, contour and blend with precision with our dazzling energy efficient LED bulbs Hollywood mirrors.
Dane kontaktowe
Unit 7 Speedwell Road, WF10 5PY, Whitwood, Zjednoczone Królestwo
- 01977809316
- hello@glamourmirrors.co.uk
- glamourmirrors.co.uk
4,6
Doskonała
2 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Glamour Mirrors
Good morning Ellie,
Many thanks for leaving us a review.
Firstly, please accept my apologies for any inconvenience which may have been caused. I am sorry to hear that you are currently experiencing problems with your Hollywood Mirror.
All damages do need reporting via the online portal within 30 days of receiving your order. Please follow the below link which will direct you to the Returns Center;
https://returns.glamourmirrors.co.uk/
I do apologise for any inconvenience which may have been caused.
Many thanks,
Glamour Mirrors
Came very quickly
26 marca 2023
Odpowiedź od Glamour Mirrors
Good Morning,
Thank you for taking the time to leave us a 5* review!
Kind Regards
Glamour Mirrors
Odpowiedź od Glamour Mirrors
Hi Catherine,
So happy you love your Billie mirror.
Thanks so much
Glamour Mirrors ❤️
Easy to order and speedy delivery
24 marca 2023
Odpowiedź od Glamour Mirrors
Hi
Michael,
Thanks for taking the time to leave us a review.
Glamour Mirrors
Just idiotic
The mirror I ordered arrived in a timely fashion, unfortunately the base and mirror do not match up, with screw holes misaligned, therefore the product cannot be used. I called customer services immediately who told me I must fill out the online returns portal (I find this odd but played along). This morning I have received an email telling me my return has been rejected as I have not selected the correct category of defect on the form (I chose faulty product, apparently I should have chosen inadequate quality, like it really matters. My question is, why not just change it on their end instead of causing a customer further frustration and inconvenience?
The product is clearly not fit for purpose and I feel the seller is just trying to delay for some reason.
27 marca 2023
Opinia niezależna
Odpowiedź od Glamour Mirrors
Good morning,
Many thanks for taking your time to leave us a review.
I am sorry to hear of the issues which you have experienced with your Hollywood mirror. I have looked into this further and I can see that you initially logged the faulty under 'missing parts' which is why you were asked to relog this.
I can see that the issue has now been rectified, however if you do require any further assistance, please do not hesitate to contact us.
Many thanks,
Glamour Mirrors.
Great customer care
Great customer care. The item arrived damaged and it was replaced without hassle.
13 marca 2023
Odpowiedź od Glamour Mirrors
Good morning Hayley,
Many thanks for leaving us a 5* review.
Kind regards,
Glamour Mirrors
Good customer service We did have two mirrors arrive broken…
We did have two mirrors arrive broken but there was no problem with quick replacements.
17 marca 2023
Odpowiedź od Glamour Mirrors
Good morning,
Many thanks for leaving us a 5* review. I am pleased to hear that we managed to resolve the issue quickly for you.
Kind regards,
Glamour Mirrors
Great service
Great service, answered my questions very quickly despite saying it could take 24 hours, they actually came back to me in 1. I needed it delivered on a particular day and they arranged it without any issues.
13 marca 2023
Odpowiedź od Glamour Mirrors
Good morning,
Many thanks for taking your time to leave us a lovely review!
Kind regards,
Glamour Mirrors
Next day and two happy faces!
9 marca 2023
Odpowiedź od Glamour Mirrors
Good morning,
Many thanks for leaving us a 5* review.
Kind regards,
Glamour Mirrors
Great looking mirror.
Great looking mirror.
Good quality, arrived the day after my order.
Easy to fit.
Thank you!
16 marca 2023
Odpowiedź od Glamour Mirrors
Good morning,
Many thanks for leaving us a 5* review.
Kind regards,
Glamour Mirrors
Excellent service from start to finish
15 marca 2023
Odpowiedź od Glamour Mirrors
Good morning,
Many thanks for leaving us a 5* review.
Kind regards,
Glamour Mirrors
Exceptional customer service
Really pleased with mirror. However, the helpful customer service staff made my experience exceptionally good.
They were, friendly, helpful and courteous
14 marca 2023
Odpowiedź od Glamour Mirrors
Good morning,
Many thanks for leaving us a 5* review. I will certainly ensure that this feedback is passed over to the customer service team.
Kind regards,
Glamour Mirrors
I brought this mirror for my daughter…
I brought this mirror for my daughter and it’s absolutely beautiful. She loves it.
15 marca 2023
Odpowiedź od Glamour Mirrors
Good morning,
Many thanks for leaving us a 5* review.
Kind regards,
Glamour Mirrors
2 mirrors both with smashed bases
Ordered the Kendall Hollywood mirror which arrived with a smashed base
Replacement arrived Also smashed
Not great when it is for a Birthday present
Now waiting for a replacement
10 marca 2023
Odpowiedź od Glamour Mirrors
Good morning Jo,
Thanks for leaving us a review.
I do apologise for the inconvenience which may have been caused.
I can see that the replacement base is due to be delivered to you today.
Many thanks,
Glamour Mirrors
Reviews for Hollywood mirror
Great service, Delivery came on time and the mirror was excellent just as how I wanted it.
9 marca 2023
Odpowiedź od Glamour Mirrors
Good morning,
Many thanks for leaving us a 5* review.
Kind regards,
Glamour Mirrors :)
Lovely mirror
Lovely Hollywood style LED mirror. Variable warmth light and brightness controls are great. Wall mounting was excellent. Our mirror was damaged in transit and Glamour Mirrors' customer service was excellent with a replacement dispatched the same day as we reported the broken delivery.
9 marca 2023
Odpowiedź od Glamour Mirrors
Good morning,
Many thanks for leaving us a lovely review.
Kind regards,
Glamour Mirrors :)
Good experience
I was very happy with my recent purchase from Glamour Mirrors. The website was easy to navigate and it was very straightforward to place my order.
The mirror itself was in line with my expectations and was packaged well. Communication was good.
All I would say is that I get the impression Glamour Mirrors always has some form of discount/sale on, so I would advise waiting for them to email you with a discount code, rather than paying full price!
14 lutego 2023
Opinia niezależna
Odpowiedź od Glamour Mirrors
Good morning,
Many thanks for leaving us such a lovely review!
Many thanks,
Glamour Mirrors
Odpowiedź od Glamour Mirrors
Good morning,
Many thanks for leaving us a lovely review.
Kind regards,
Glamour Mirrors :)
3 broken mirrors delivered in 3 days
3 broken mirrors delivered in 3 days. Had to then organise returns and dispose if all 3 which was a half hour trip to tip. Great experience…not.
9 marca 2023
Odpowiedź od Glamour Mirrors
Good morning,
Many thanks for taking your time to leave us a review.
I am sorry to hear of your poor experience with Glamour Mirrors, and i do apologise for the inconvenience caused. I will certainly pass your feedback on to the relevant departments.
Many thanks,
Glamour Mirrors
amazing mirror i definitely recommend
I’ve only had it for a few days but so far it’s been absolutely brilliant. It was super easy to put up on the wall and the brightness and colour of it is amazing, i would definitely recommend. The only thing i had trouble with is the feet,when i had the feet on the mirror, it would make the mirror look slanted and as if it was falling. However i think it’s a really good purchase and great size lol
9 marca 2023
Odpowiedź od Glamour Mirrors
Good morning,
Many thanks for leaving us a lovely review.
Kind regards,
Glamour Mirrors :)
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