Be careful with this company. I ordered an item, they said I didn't put a number for my house of the address but delivered it anyway to another address. I still haven't had a refund due to them say... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
while a very busy shop, all staff welcome you in & rest assure, all were doing there best to come serve you. informative, highly recommended advise. purchased what i was looking for, from a very young... Zobacz więcej
I ordered two Festool systainers on 26 August. They arrive 17 days later, both systainers were damaged. I notified GTD on the 11 September (the same day they were delivered) that the systainers were... Zobacz więcej
Reakcja na opinię
Poor communication and poor service. Brought the wrong tool spoken to customer service we received email explaining how to send it back - sent tool back three months ago still waiting for a reply... Zobacz więcej
Informacje dotyczące firmy
- Sklep narzędziowy
- również w kategorii:
- Przechowalnia
- Sklep meblowy
- Sklep żelazny
- Sprzęt budowlany
- Złota rączka
Informacje przekazane przez różne źródła zewnętrzne
We have been supplying and repairing tools for all sectors of the trade on the Sunshine Coast for over 20 years. With an experienced team of staff that have had years of experience in store and between them decades of knowledge. Our main focus is on Customer Service, Supplying Quality Tools at the best prices. We are distributors of all the major brands of Hand, Cordless Tools, Power Tools, Pneumatic Tools and Welding Equipment. Brands such as Makita, Hitachi, Milwaukee, Festool, Aeg, Dewalt, Metabo, Bosch, Panasonic, Maktec, Stanley, Sidchrome, Irwin, K C Tools, Bessy, Stabila, Lufkin, Cooper, Cigweld, Shinnano and many more.
Dane kontaktowe
15 Caloundra Rd, 4551, Caloundra, Australia
- 1300 334 894
- sales@gettoolsdirect.com.au
- gettoolsdirect.com.au
1,7
Bardzo słaba
89 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good prices and quick delivery…
Good prices and quick delivery from Queensland. Never had anything but a good quick ordering process.
12 października 2020
Opinia niezależna
Odpowiedź od Get Tools Direct
Thank you Shane! We appreciate you taking the time!
Communication could have been better I…
Communication could have been better I had to ask all the questions
12 października 2020
Opinia niezależna
Odpowiedź od Get Tools Direct
Thank you Gyro, we value your feedback and will use this to improve! We hope to see you back soon!
Really good experience
Really good experience, easy. Good prices, delivery was good. I would buy from you again.
Cheers
12 października 2020
Opinia niezależna
Odpowiedź od Get Tools Direct
Thank you Steve! We appreciate your feedback! We look forward to seeing you back soon!
I was impressed with your service and…
I was impressed with your service and how quick u have it out to me. Not many business move products quickly. And it’s good to see u have very good service to your clients.
12 października 2020
Opinia niezależna
Odpowiedź od Get Tools Direct
Wow Stephen thanks for the great review! This is exactly what we strive for and are stoked to hear it, we very much look forward to seeing you back soon!
First purchase from Get Tools Direct
First purchase from Get Tools Direct. Great experience, I don't buy lots of tools these days but when I do, it's fantastic to deal with a company as focussed as this.
12 października 2020
Opinia niezależna
Odpowiedź od Get Tools Direct
Thanks for the awesome feedback, Gavin! We are really pleased to hear about your experience and we hope that when you require tools again, we can help you out!
great service great advice
12 października 2020
Opinia niezależna
Odpowiedź od Get Tools Direct
Legend, Greg! Thank you!
Will NEVER buy from this place ever…
Will NEVER buy from this place ever again.
12 października 2020
Opinia niezależna
Odpowiedź od Get Tools Direct
Hi Michael
I am really sorry to hear that you won't be returning as a customer and very disappointed that we haven't been able to provide you the great service that we strive to offer! Please flick an email through to jenna@gettoolsdirect.com.au and let us know what went wrong so we can look in to this, thank you.
delivery in a couple of days to…
delivery in a couple of days to victoria and 2 free stubbie holders perfect
12 października 2020
Opinia niezależna
Odpowiedź od Get Tools Direct
Legend, Bernard! Thank you! We are happy you liked the freebies too ;)
Great online purchasing experience
Great product, as described. Arrived very quickly and was the best price. Thanks very much
12 października 2020
Opinia niezależna
Odpowiedź od Get Tools Direct
Hi, Robbie! Amazing! So great to hear! This is exactly what we strive for. Thanks again mate!
Never received my order
Never received my order , never again ,still waiting —complete no show I ordered 3 pliers they haven’t turned up had to go to local store today to buy 3 pliers
12 października 2020
Opinia niezależna
I couldn't fine my favorite tools kit…
I couldn't find my favorite tools kit in whole victoria. It was out of stick but get tools did really great. And I bought it during the Covid time. My purchase delivered on time and it was really a good experience for me.
12 października 2020
Opinia niezależna
Odpowiedź od Get Tools Direct
This is awesome to hear, Moein! I'm really happy we could help you out and get your order to you quickly, despite all the craziness! :)
I ordered because i seen on the website…
I ordered because i seen on the website "fast delivery". It took 4 weeks to get delivered to Brisbane, and even that was only after I called twice for updates.
12 października 2020
Opinia niezależna
Odpowiedź od Get Tools Direct
Hi Jamie
I am sorry to see that you haven't had the best experience, we have really struggled throughout COVID with delivery times and keeping up with updates. Our usual standard is to call our customers along the way to let them know of further delay's. We appreciate the feedback so we can use this to improve, thank you.
Awesome communication
Awesome communication. Didn't have the kit in stock but managed to assemble the same tools for me anyway. Great tool shop
12 października 2020
Opinia niezależna
Odpowiedź od Get Tools Direct
Thanks for the awesome review, Nick! :-)
They Gave me the best price and a quick…
They Gave me the best price and a quick delivery thanks very much. Charles
12 października 2020
Opinia niezależna
Odpowiedź od Get Tools Direct
Thanks for the awesome review, Charles!
SHOCKING
Tools themselves where as per the description.
Massive lack of communication. Tools where ordered 2-3 months ago and have only received them today. Not acceptable. Don’t care how cheap the tools where I shall not be using this company again.
I’ve been ordering many many things during covid abs for the most part everything was a few days late if late at all. This is beyond a joke and then to not receive an email back when I asked what was happening just tops it all off really.
12 października 2020
Opinia niezależna
Odpowiedź od Get Tools Direct
Hi Kris, this is definitely not how we like to operate. I am sorry your experience hasn't been great, we make an effort to keep our customer's informed and make sure we get back to our customer's as soon as possible so I would to look into this further, if you could email us at jenna@gettoolsdirect.com.au so we can find out more information. Thank you.
Correct items arrived in good…
Correct items arrived in good condition. Delivery time was horrendous (due to COVID) but the process was smooth and I had no trouble. Thank you.
12 października 2020
Opinia niezależna
Odpowiedź od Get Tools Direct
Hi Mahmoud, thank you for your honesty and more so your understanding during these unprecedented times, it really means a lot though even though there were some major delays due to covid, you have still been fair with your feedback. Very much appreciated and we hope to have the pleasure of dealing with you again soon!
Fast and reliable
12 października 2020
Opinia niezależna
Odpowiedź od Get Tools Direct
Thank you, Zolzaya!
Andrews Happy Friday
My Aldi drill packed it in on thursday and I urgently needed a functioning cordless drill. So I had had enough of dodgy ones and decided to invest in a milwaukee combo.The best deal I saw locally was at total tools nambour and they had the combo available. However I thought I would give the local boys at Maroochydore a go. Matt was great I must say. Even though you weren't offering the same combo he matched it. As I am in a wheelchair I asked my wife to pick it up for me on Friday and she was looked after very well. Thanks Matt and Get Tools. Andrew Perren
11 października 2020
Opinia niezależna
Odpowiedź od Get Tools Direct
What an awesome review, thank you Andrew! We are so stoked that we could help you out with this one and Matt will be over the moon to hear this! We hope to have you as a life long customer Andrew!
Fantastic and friendly service and…
Fantastic and friendly service and great rates. After a number of wrong turns with repairs to my mower resulting in $500 wasted with people who didnt know what they were doing the guys at Get Tools Direct picked up, fixed and returned my zero turn mower promptly and effectively.
They are my go to now!
Thanks guys!
Jan (Cooroibah)
7 października 2020
Opinia niezależna
Odpowiedź od Get Tools Direct
Hi Jan, we are really glad to hear that after all your trouble we could help you out efficiently! We do have a Husqvarna specialist in store so I will be sure to pass on this praise, and we look forward to seeing you back soon!
Odpowiedź od Get Tools Direct
Thank you very much mate!
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