Getpurrzen Recenzje 

46
•
Wynik TrustScore: 3.5 na 5

3,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Excellent customer service! In the beginning, I had alot of questions and anxiety! I was truly afraid that I would lose Sweetpea. This product has been amazing and I highly recommend it!

Oceniono na 1 z 5

We were advised by our vet to not use the product, so we asked for a refund as their site says a no questions asked refund is given within 60 days. They first came back with questions and offered 20%... Zobacz więcej

Oceniono na 5 z 5

Customer service is very good. I have 3 cats but I ordered the product for my one cat who has weezing and she may have heart issues. I gave it to all 3 cats and they ate it with no problem but did no... Zobacz więcej

Oceniono na 4 z 5

I received the Omega3 glass oil dropper broken, emailed PurrVita for replacement. They ask for pictures of damage product so take pictures guys. Replacement was sent out after approval process. Than... Zobacz więcej


Dane kontaktowe

3,5

Średnia

Wynik TrustScore: 3.5 na 5

46 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 18% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,5

Wszystkie recenzje

(46)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 46

Napisz recenzję
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Oceniono na 5 z 5

Excellent customer service

Excellent customer service! In the beginning, I had alot of questions and anxiety! I was truly afraid that I would lose Sweetpea.
This product has been amazing and I highly recommend it!

2 września 2026
Opinia niezależna
Oceniono na 5 z 5

Customer service is very good

Customer service is very good. I have 3 cats but I ordered the product for my one cat who has weezing and she may have heart issues. I gave it to all 3 cats and they ate it with no problem but did not seem to see a difference. My cats do already drink alot of water so I decided I no longer will use the product. Then I was billed and showed the product shipped again. I didnt realize it was a subscription. I cancelled my subsctription and the associate said since it is being shipped they could not refund me but they can offer me 20% off. So I took it. Then found out the product was returned so they refunded me fully.
Customer service was prompt, curtious, and helpful.

21 września 2026
Opinia niezależna
Oceniono na 1 z 5

Waste of money, you will never get a refund

We were advised by our vet to not use the product, so we asked for a refund as their site says a no questions asked refund is given within 60 days. They first came back with questions and offered 20% refund. When we said this was not acceptable, they then informed us that we were responsible for the shipping fees to China for a return, which would cost more than the refunded amount. We then accepted the 20% back, but have yet to receive any confirmation that this will be provided. Strongly urge everyone to not buy from them as you as just giving money away and will never be able to get a proper refund if you do not like the product.

3 września 2026
Opinia niezależna
Oceniono na 1 z 5

I purchased some of their taurine…

I purchased some of their taurine powder and gave it to my senior cat and he started to get excessive eye discharge after eating it. It progressed into a sore from the discharge running down his nose. I discontinued giving it to him and the sore spot cleared up indicating that it was the taurine. Do not buy any product from this company or you will be sorry.

14 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Delivery was quick

Delivery was quick and I started my Calico on the supplement as soon as it arrived. I added the fine powder by the included measure to her soft food and didn't notice any differences right away. Three weeks in and she seems to have a better appetite. She's 13 yrs old and I hope to extend her life as long as possible.

1 lipca 2026
Opinia niezależna
Oceniono na 1 z 5

Bad company !

Bad company !! Don't answer email and don't want to refund the money you pay for this crap !!! Want to to sent it back to China for a refund and you pay the postage !!Wrong, the advert said full refund if cats don't like it. The company now has changed its name also !!

1 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

My cat was coughing pretty bad at…

My cat was coughing pretty bad at night. Started tourine, 1 scoop 2x a day, in wet food for breakfast and dinner. She stopped coughing after a couple weeks of being diligent, thank God! Ordering a subscription rn so I never run out.

7 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

SCAMMED….

SCAMMED….. I placed an order for my brother on June 1,2026 @ $59.98 on my IPhone and only put his credit card info in put my Email as contact person and gave his address where to be delivered!! WELL, his credit card was charged and so was my debit card and I DID NOT GIVE any info on my card!!!! If that’s not BAD enough, neither one of us have received a ORDER at ALL. Today is the 30th day of waiting for order and pretty sure no order will come because I have send text and email to this company and they respond by saying, we received your comment and someone will contact you soon…..REALLY…..WHEN??? I will be reporting this scam to the Better Business Bureau !! Also, my bank will be reporting this as “Fraud “ and coming after the scammers that took my money and my brothers @ $59.98 each….Fraud & Cheating doesn’t pay and will catch up to you when you LESS expect it!!!

1 czerwca 2026
Opinia niezależna
Oceniono na 4 z 5

Omega 3 drops …

I have only bought the omega 3 drops so far and it has only been a week so I am not sure if the product is helping my cat. However, I have to warn everyone that the omega 3 oil is also being faked on Amazon. So, be careful please.

28 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

PurrVita's taurine is a scam

I bought the Taurine. First, it says to give 2-3 grams per day for a 10 pound cat. That's wrong. Should be giving anywhere from 45 to 250 milligrams (depending on legitimate, peer reviewed articles and my vet). Second, pure pharmaceutical grade taurine powder (with nothing else added) can be bought at a SIGNIFICANTLY LOWER price ($15 for 300 grams) compared to PurrVita's exorbitant price ($49.95 reduced to $35.95 for only 100 grams). Third, the website doesn't include the added ingredients that are listed on the taurine container so one doesn't know about them until after purchasing. Fourth, I contacted several pet food manufacturers that I use and they indicated that the taurine in their products is added after any heating process (these are good reputable (and yes pricey) cat food companies. (The sources that PurrVita quotes are before the 1980s, when it became clear that taurine was lost in the manufacturing process. Since then, companies typically add it after the heating process.) I contacted PurrVita with my queries about the taurine quality and cost. I did not receive a response. I then contacted them requesting a refund guaranteed by their 60 day money back guarantee and they still have not responded. I will be reporting PurrVita to the Better Business Bureau next.

22 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

I have emailed them for a refund since…

I have emailed them for a refund since May 22/26. They never respond to an email. It looks like there is no refund policy. You are stuck with the product.

22 maja 2026
Opinia niezależna
Logo Getpurrzen

Odpowiedź od Getpurrzen

Thank you for bringing this to our attention. We're sorry to hear that you haven't received a response regarding your refund request.

We would be happy to assist you further and look into this matter. Please contact us again and provide your order number and the email address used for the purchase so we can locate the correct order and review your refund request as quickly as possible.

We appreciate your patience and look forward to helping resolve this for you.

Oceniono na 5 z 5

I\n Can see a remarkable difference in…

I\n Can see a remarkable difference in how my cat is acting. , he has much more energy, His coat is fluffier, he is playing like a kitten and I think it's all due to your product.

18 czerwca 2026
Opinia niezależna
Logo Getpurrzen

Odpowiedź od Getpurrzen

Thank you for sharing! We're so happy to hear your cat has more energy, a fluffier coat, and is playing like a kitten again. Stories like yours mean so much to us—thank you for your support!

Oceniono na 1 z 5

Purrvita is not a reputable company

Purrvita is not a reputable company. They sent me the wrong order and refused to send what I ordered. I provided them a receipt of my purchase and they still wouldn't send me my order. I will not use them again.

9 czerwca 2026
Opinia niezależna
Logo Getpurrzen

Odpowiedź od Getpurrzen

We’re sorry to hear about your experience and would like to clarify the findings from our review.

We thoroughly reviewed the order details, packaging information, and receipt you provided. Based on our investigation, the packaging and product shown do not appear to have originated from our company. We also reviewed the receipt submitted and found that the transaction details do not match any order in our system.

According to our records, we located one order associated with your information, which was successfully delivered. We have already provided the details of our findings via email for your reference.

We understand how frustrating this situation can be and apologize for any confusion. If you believe there may be another order associated with a different email address, name, or payment method, please let us know, and we will be happy to investigate further.

Oceniono na 1 z 5

Didn’t order products and immediately…

Didn’t order products and immediately was sent bank info that there had been a charge deduction after just giving them only my email. Never gave bank info for a charge. Additionally I was set up for a subscription service . They do not answer emails either.

2 czerwca 2026
Opinia niezależna
Logo Getpurrzen

Odpowiedź od Getpurrzen

Thank you for sharing your experience. We're sorry to hear about the confusion and frustration this has caused.

We take concerns like this seriously and would appreciate the opportunity to investigate further. Please contact us again with your order details, and our team will be happy to review the situation and provide clarification.

We apologize for any inconvenience and appreciate your feedback.

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