Absolutely disgusting! Ordered a gift on July 12th for daughters birthday. Emailed them to ask when it would arrive, got an email straight back to say it would be dispatched soon. Had an email sayi... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Courier was fast but coming from Shenzhen was not impressive, as people would misunderstand goods from Taobao instead. My order was placed from Hong Kong through the official site in Europe. If good... Zobacz więcej
My granddaughter loves the jelly cat toy. It arrived safely within the seven working days. My only concern that the link from the email confirmation to the website wouldn’t open and instead I got a wa... Zobacz więcej
Came from china which was not expected delivery said 2 -9 days how it could get here in two days is impossible. Arrived on day 9 but in jelly cat bag with jelly cat labels however it is not a jelly ca... Zobacz więcej
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Works also perfectly for overseas customers!
Overseas shipment went great! I had a problem with the tracking number in the shop app so I contacted the customer service & got immediate and helpful response!
The item has a large hole in it
Not received any good
Not received any good. So far this is a scam, no emails reply nothing.
The peanut penguin snowboarding in bad condition
The product came in a bad condition. As soon as the product was opened a part of it fell apart and it also looks very dirty and felt very sticky.
Very happy with purchase
Very happy with purchase. A great gift. Lovely and soft ideal for baby.
Extremely Poor customer service
Extremely Poor customer service, never responded to email or chat bot communications, gave me a tracking link that doesnt exist..... Ignored any attempt to try to contact to ask how far along the shipping process was, it was all just terrible please dont waste your money here for something that probably wont even come!
Great delivery process and recipient…
Great delivery process and recipient really happy with the product.
Great service
Great service. Updated regularly and I was amazed how quick I received my order. Products I purchased were very good.
Fake Jellycats
Fake Jellycats - do not buy from here, I wish I had read reviews before purchasing. See photo compared to a real Jellycat, this is awful and so obviously fake.
Fake jelly cats… DO NOT BUY!
Fake jelly cats… DO NOT BUY!! So upset wasted £50
Fake product
Fake product. Poor quality. Refused to cancel/reverse order. No recourse, unless you want to return the item to China…
HORRIBLE
HORRIBLE. It was my daughter’s birthday and the malachy dragon was out of stock so obviously in a panic i bought the first one I saw. Arrived, FAKE. Imagine seeing your daughter open a present you hadn’t pre checked and it was STIFF. It also looks fake. I am so disappointed. Do not buy from here!
Looks like it could be a fake!
My “Christmas tree” arrived with a tag that said “birthday cake”. The top of the tree was folded over and it was stuffed into a shipping bag.
Sells fake items
Sent fake Jellycat toys. Refused to refund. Had to contact my bank to do a chargeback. The company actually had the cheek to dispute this when the items were clearly FAKE they had fake tags and random names on the tags.
Came from china which was not expected…
Came from china which was not expected delivery said 2 -9 days how it could get here in two days is impossible. Arrived on day 9 but in jelly cat bag with jelly cat labels however it is not a jelly cat ! Priced same as original jelly cat so feel scammed it is a fairly good imitation but… priced too high for a fake . Wish I’d have read reviews before ordering
The Jellycat was a fake
The Jellycat was a fake, awful, practically no customer service. Took them over a week to respond when I tried to cancel, awful, have sent back and set up a dispute with bank so hopefully okay!
Avoid like the plague! So bad
Great Experience
Bought Audrey Hootsoftly after weeks of looking for her and she came quickly with her little jellycat dust bag! Thank you!
SCAM!
SCAM!!
No confirmation email
No tracking number
No amusable jelly cat
No communication
Refunded via credit card after numerous attempts to company for updates.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.






