Had really amazing support from Harlyn (but of course, the entire customer support team in general!). The team always takes the initiative and actively helps me manage my care, which is doubly help... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Mindful has given me peace of mind and convenience for the several years. The medical providers are top notch and are compassionate listeners. The support team personnel are timely with their help a... Zobacz więcej
Reakcja na opinię
I really appreciate the customer service! Dealing with pharmacies is very stressful but it's nice to know whenever I need support, the customer service at Mindful is always there to help. With my most... Zobacz więcej
Reakcja na opinię
Mindful has been very helpful managing my mental health! My doctor is very caring and she seems genuinely concerned. I was having trouble receiving my latest medication and customer service made it a... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Fast, Convenient, and Expert Mental Health Services. Get professional care from the comfort of your home, anytime you need it.
Dane kontaktowe
Stany Zjednoczone
- getmindfulhealth.com
4,7
Doskonała
353 recenzji
Odpowiada na 95% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very great experience especially with…
Very great experience especially with customer service the past few years. Very grateful to have them help me and support my mental health never had any bad issues at all with them would recommend to anyone!
6 marca 2026
Opinia niezależna
Odpowiedź od Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
My customer service agent Percy was…
My customer service agent Percy was phenomenal and I look forward to working with her again. I called because I was concerned about my medications being out of stock. Within a day she called me back after reaching out to nearby pharmacies and she gave me the best news about my medications not only being in stock but also available for pickup later that day! She was attentive with excellent attention to detail and very polite. I look forward to working with her again if I need to in the future.
2 marca 2026
Opinia niezależna
Odpowiedź od Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
You all are FANTASTIC!
Everyone has been super helpful and taken care of all needs in a timely manner. Micka has been great to work with through customer service and my provider Jean-Marie has been incredible. Thank You so Much!
6 marca 2026
Opinia niezależna
Odpowiedź od Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
The team was really helpful when I can…
The team was really helpful when I can into issues with getting my prescription refilled
5 marca 2026
Opinia niezależna
Odpowiedź od Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Odpowiedź od Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Timely support
Great at getting back to you in a timely manner and assisting with medication refills, pharmacy changes etc.
2 marca 2026
Opinia niezależna
Odpowiedź od Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Aimee was extremely helpful and professional
Aimee listened to my issue and resolved a problem with my pharmacy promptly and professionally.
26 lutego 2026
Opinia niezależna
Odpowiedź od Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Quick easy and efficient way that makes…
Quick easy and efficient way that makes it so much easier to get my prescription!
26 lutego 2026
Opinia niezależna
Odpowiedź od Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Great customer service
Great customer service, always willing to go the extra mile to make sure I’m able to receive the care i need. They will work with me to find pharmacies with medication in stock during shortages and are always quick to respond. Can’t recommend enough.
6 lutego 2026
Opinia niezależna
Odpowiedź od Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Helpful customer service and responsive…
Helpful customer service and responsive providers make mindful stand out among the in person providers who are hard to get ahold of and have astronomical wait times
19 lutego 2026
Opinia niezależna
Odpowiedź od Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Odpowiedź od Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Reliable & Easy to use
Great and reliable for people that aren’t able to physically go to their dr each month. Convenient & customer service is always very helpful. The customer service rep I’ve spoken to (Micheal) went above & beyond for an issue I’ve been having.
18 lutego 2026
Opinia niezależna
Odpowiedź od Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Great customer service
Great customer service! Always responds in a timely manner.
19 lutego 2026
Opinia niezależna
Odpowiedź od Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
I’ve been with Mindful Health since 2023
I’ve been with Mindful Health since before the transition from DONE, and my experience has been mixed. The biggest positive is the convenience of the service — the online model makes getting care much easier than traditional in-person options, which I really appreciate. That said, the convenience comes with some trade-offs.
Over time, I’ve had to switch providers multiple times, which makes it hard to build consistency and continuity of care. There’s also no mobile app, which makes communication feel clunky and outdated. The messaging platform itself is very unreliable — about half the time it won’t even let me send a message.
Response times are another major downside. You shouldn’t expect to hear back from your provider for at least 3 days, so if you need urgent support, this probably isn’t the right service. Scheduling can also be frustrating with limited and sometimes odd appointment availability.
Overall, it’s convenient and can work if you’re patient and don’t need quick communication, but there are definitely areas that need improvement.
1 stycznia 2026
Opinia niezależna
Odpowiedź od Mindful
Hello,
We take your feedback seriously and are concerned to hear that your experience did not meet our standards for care. To address this properly, we have conducted an internal audit of our records but are unable to find a patient profile matching your description or the name provided here.
To help us investigate and resolve this for you, we kindly request the following:
Verify your details: Please respond to the formal Trustpilot Request for Information we sent you. This allows us to securely identify your record while protecting your privacy.
Speak with us directly: Once we have verified your identity, we would like to speak with you. You may also schedule a direct call with our Patient Care Coordinator here: (https://getmindfulhealth.as.me/schedule.php).
To help us provide the most thorough follow-up possible, we would love to learn a bit more about your visit. Providing these details is the first step in allowing us to personally look into your concerns and find a positive resolution together. We’re here and ready to help as soon as we hear from you!
It’s been very convenient and useful…
It’s been a very convenient and useful platform. Mary has been a pleasure to work with and Michael has been great about resolving any issues I’ve had. Fully recommend.
18 lutego 2026
Opinia niezależna
Odpowiedź od Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Excellent communication and…
Excellent communication and coordination. Informative and convenient care.
9 lutego 2026
Opinia niezależna
Odpowiedź od Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Michael was absolutely amazing
Michael was absolutely amazing, helping me with my issues ASAP and making sure everything was resolved.
12 lutego 2026
Opinia niezależna
Odpowiedź od Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Odpowiedź od Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Gold Star Service
Mindful’s customer service should be the Gold Standard for all customer service. From my fist phone call to my last, I felt heard & understood.
11 lutego 2026
Opinia niezależna
Odpowiedź od Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
I'm really happy to have found Mindful
I'm really happy to have found Mindful. After navigating ADHD my whole life, finding something that is reliable, affordable and quick to response is a game changer. From the physicians to the customer support staff- everyone at Mindful is warm and helpful.
Shout out to Mark who is always responsive and helps me when I run in an issue!
4 lutego 2026
Opinia niezależna
Odpowiedź od Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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