Had really amazing support from Harlyn (but of course, the entire customer support team in general!). The team always takes the initiative and actively helps me manage my care, which is doubly help... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Had really amazing support from Harlyn (but of course, the entire customer support team in general!). The team always takes the initiative and actively helps me manage my care, which is doubly help... Zobacz więcej
Reakcja na opinię
Mindful has given me peace of mind and convenience for the several years. The medical providers are top notch and are compassionate listeners. The support team personnel are timely with their help a... Zobacz więcej
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I really appreciate the customer service! Dealing with pharmacies is very stressful but it's nice to know whenever I need support, the customer service at Mindful is always there to help. With my most... Zobacz więcej
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Mindful has been very helpful managing my mental health! My doctor is very caring and she seems genuinely concerned. I was having trouble receiving my latest medication and customer service made it a... Zobacz więcej
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Fast, Convenient, and Expert Mental Health Services. Get professional care from the comfort of your home, anytime you need it.
Stany Zjednoczone
Odpowiada na 95% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The team Mindful was very helpful. I had an issue with medication being out of stock at many pharmacies, and once I found it, they changed my prescription quickly. They coummicated we with me throughout the process so I always knew what was going on.

Odpowiedź od Mindful
Micka was great help for me and very professional, thank you so much

Odpowiedź od Mindful
The agent I worked with did an excellent job answering my questions and completing my requests. Thank you so much for the help!!

Odpowiedź od Mindful
Henry helped me find a new pharmacy for my prescription medications by calling several pharmacies in my area. They were very helpful!

Odpowiedź od Mindful
I have been using this service for over 1.5 years now and I have been very pleased. I love my provider that I talk to every 3 months, as well as customer service when needed. I spoke to Kevin with customer service last month due to my pharmacy having medications on backorder and needing to switch pharmacies and sending new prescriptions. He stayed in contact with me constantly and had my information verified and prescriptions transferred within 24 hours. I am pleased with the service I have received all around from this company.

Odpowiedź od Mindful
Adrianne was the perfect example of making sure that the customer journey during a transition period in a patient life was seamless, supported and effective in getting me not only to what I needed for my monthly appointment but she went above and beyond to understand my personal situation and needs. 10/10.
Thank you again Adrianne - love to work with you and the rest of the team each month!

Odpowiedź od Mindful
I've been with Mindful Health for about two years now, and overall it's been a solid experience. The process of managing my ADHD treatment through a telehealth platform has genuinely worked well - appointments have been straightforward, and the support team is generally responsive and easy to deal with.
Most recently I had a complicated situation with my prescription - the original pharmacy had it on backorder for a month, which meant coordinating a transfer, calling multiple pharmacies, and navigating a lot of moving pieces. Aimee on the customer success team handled all of it with real care. She personally called each pharmacy on the list I provided, gave me clear updates on every one, helped coordinate the transfer once we found one with stock, and followed up throughout. Her communication made what could have been a really frustrating process feel manageable.
Two years in, I still feel like this is a service that actually delivers on what it promises - and people like Aimee are a big part of why. If you're considering Mindful Health for ADHD management, I'd recommend it.

Odpowiedź od Mindful

Odpowiedź od Mindful
I had some back and forth issues with my pharmacy & the reps at Mindful who assisted me were very patient and helpful!

Odpowiedź od Mindful
Last week I discovered the pharmacy I e been using for the last year or so decided to close permanently without notifying me, so my prescription kept getting sent back to my doctor. I’ve gotten a new pharmacy and all is well, but during the 10 days while I was without my medication and didn’t know when I would get it, Roger from Mindful was super helpful and very courteous in his communication with me, which was timely and consistent. He even called the new pharmacy to confirm that they would be able to fill my prescription so I didn’t have to. Top notch professionalism!

Odpowiedź od Mindful
Queen was great and was able to confirm my appointment with my pharmacy in a very timely manner

Odpowiedź od Mindful
The people are very polite. My initial consult with the therapist didn’t go so well but they were very professional and managed the appointment well. I don’t know if they have an app, but they need one. The website is simple, but it needs a few more features.

Odpowiedź od Mindful
Compassionate,attentive & friendly care team. I’ve found the entire experience with Mindful to be pretty much outstanding. Questions,concerns,issues are addressed quickly. It’s easy to connect with the providers for (questions,appointments,medications). The last thing we (customers/patients) need is added stress,frustration,chaos
Mindful brings peace and balance.
Two thumbs up,highly recommend.

Odpowiedź od Mindful
Allen was very polite and expedient in getting be taken care of and scheduling my next appointment.

Odpowiedź od Mindful
Allen was extremely helpful and professional and resolved my issue!

Odpowiedź od Mindful
I needed a change in provider (only for schedule conflicts) and called up the customer service number. Micka was so pleasant and helpful. 10/10 would recommend. Resolved my issue without complaint.

Odpowiedź od Mindful
Very great experience especially with customer service the past few years. Very grateful to have them help me and support my mental health never had any bad issues at all with them would recommend to anyone!

Odpowiedź od Mindful
My customer service agent Percy was phenomenal and I look forward to working with her again. I called because I was concerned about my medications being out of stock. Within a day she called me back after reaching out to nearby pharmacies and she gave me the best news about my medications not only being in stock but also available for pickup later that day! She was attentive with excellent attention to detail and very polite. I look forward to working with her again if I need to in the future.

Odpowiedź od Mindful
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.