My gratitude and appreciation for Percy (and everyone on the care team) is endless. My doctor always gone above and beyond, treating my health and wellness as a top priority. The care team is always... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
My gratitude and appreciation for Percy (and everyone on the care team) is endless. My doctor always gone above and beyond, treating my health and wellness as a top priority. The care team is always... Zobacz więcej
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Had really amazing support from Harlyn (but of course, the entire customer support team in general!). The team always takes the initiative and actively helps me manage my care, which is doubly help... Zobacz więcej
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Mindful has given me peace of mind and convenience for the several years. The medical providers are top notch and are compassionate listeners. The support team personnel are timely with their help a... Zobacz więcej
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One problem I struggle with is making phone calls. That’s why I really appreciated mindful calling me back during the latest issues I had with my pharmacy. They helped me get the ball rolling to get t... Zobacz więcej
Fast, Convenient, and Expert Mental Health Services. Get professional care from the comfort of your home, anytime you need it.
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It’s been a very convenient and useful platform. Mary has been a pleasure to work with and Michael has been great about resolving any issues I’ve had. Fully recommend.

Odpowiedź od Mindful
Excellent communication and coordination. Informative and convenient care.

Odpowiedź od Mindful
Michael was absolutely amazing, helping me with my issues ASAP and making sure everything was resolved.

Odpowiedź od Mindful

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Mindful’s customer service should be the Gold Standard for all customer service. From my fist phone call to my last, I felt heard & understood.

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I'm really happy to have found Mindful. After navigating ADHD my whole life, finding something that is reliable, affordable and quick to response is a game changer. From the physicians to the customer support staff- everyone at Mindful is warm and helpful.
Shout out to Mark who is always responsive and helps me when I run in an issue!

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Allen was the gentleman who helped me and it was a difficult one. My doctor wasn’t available for a basically another month and he came up with the solution very quickly, which I appreciated.

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I’m quite happy with the customer service for Mindful Health. Each representative is polite, caring, and willing to help in the best way possible. Mark N., was my most recent customer service rep, he really went the extra mile to make sure I was able to get the help I needed. Thank you again!

Odpowiedź od Mindful
Angel was very polite, professional, caring and resolved issues with my pharmacy on my behalf

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Patient, understanding and willing to help. Great customer service that was able to tend to and assist me with my questions and quandaries.

Odpowiedź od Mindful
Service sucks. Doctor calls the day you run out of meds to tell you you have to make an appointment to get a refill. Absolutely ridiculous. I absolutely support English language learners, but I would like to speak to a customer service rep that I can understand. Not worth the price by even half.

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Mindful has been a delight and easy service to use, always had great communication with my provider when i need them and the customer support team is there to back them up after that.

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I had a stressful issue with a prescription due to a pharmacy policy I wasn’t aware of and as a result my pharmacy of 4+ years wouldn’t fill my prescription. I was really worried about a lapse in treatment as this was the first time I had a problem as a patient.
Aimee from customer support was great. She took the time to understand the situation and helped reroute my prescription to another pharmacy so everything could be filled without further delay. She was genuinely helpful and continued to follow up during what was a very anxious time for me.
Thank you Aimee!

Odpowiedź od Mindful
I have been a member of mindful health for 5 years and I absolutely love it. I’ve had 3 different clinicians over the years and they’ve all been very accommodating, always kind, helpful and responsive. Recently, I had to go through the process of making a pharmacy change due to a shortage of my medication. Not only was my change request responded to within the hour, but the extra mile was made by Michael. Michael personally called me and spoke with me on the phone regarding my issue, then called my pharmacy to confirm the issue. Michael then called me back to reconfirm the pharmacy change and then called that pharmacy back personally to cancel the prescriptions so they could be resent to the pharmacy with the medication. Once this process was complete, Michael called me to let me know he had canceled the prescriptions, contacted my clinician and then would continue to monitor that the prescriptions were sent through the duration of his shift and if not by the end of his shift, would follow up again after the weekend. If that is excellent customer service, I don’t know what is. I’m extremely happy with Michael’s efforts as well as Mindful as a health care providing service. Thank you, thank you, thank you.

Odpowiedź od Mindful
Call center, Micka genuinely listens to my concerns and always does everything she can to provide excellent customer service.

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Amiee was super helpful in helping me get my medication situated.

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I have had the BEST experience in working with Melouin over the past couple of months! Her follow ups, thorough communication and ensuring that all of my concerns have been addressed has been so reassuring. Thank you so much Mindful Health and Ms. Melouin for providing me constant and trusted care!

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They have been extremely helpful. And really easy to work with hands-down five stars.

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Harlyn did a great job getting back to me promptly with information I needed regarding my account and next appointment. She took care of getting me a new appointment and straightening out a second account that I accidently made somehow.

Odpowiedź od Mindful
I’ve been using Mindful for a few years now and love it - the whole experience: the doctors, the customer support and especially the portal make it very quick and easy to manage my health and ADHD. Customer support is usually very quick to respond and help out tremendously with everything they can.

Odpowiedź od Mindful
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.