AKKO was very responsive to our claim, and understood that our son didn’t know (and was unable) to take pictures of his damaged I-phone prior to repair. We received reimbursement (minus deductible) v... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Akko has been outstanding for me from beginning to end. Handling my claim was simple and fast, and everything was taken care of without any hassle. Their support team responded quickly, communicated c... Zobacz więcej
I had a really great experience with Akko. Unfortunately I lost a couple of my devices recently (which was stressful enough), but filing a claim was surprisingly easy. The process was straightforwar... Zobacz więcej
This insurance is so affordable, and so effective! I love having the option to pick which cell repair place I go to, and the low deductibles are great! I highly recommend it over other phone insurance... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
AKKO is the highest rated Gadget Insurance Provider on Trustpilot! As well as ranked as a top choice for device protection by the likes of Investopedia, Benzina, Gadget Review, Android Central, and other publishers. AKKO protection offerings combine affordability with an unparalleled claims experience. Our offerings start with phone protection plans as low as $5/mo and more comprehensive protection with bundled plans at $15/mo to cover a phone + r a range of personal devices, from laptops, tablets, and smartwatches to headphones, photography gear, and recording equipment. Families can take advantage of our household device protection plans, beginning at $25/mo to cover ALL the devices in your phone, ensuring every gadget is safeguarded under one simple plan. Business and group plans are also available for covering cellphones, tablets, laptops/chromebooks, and more. Reach out for a quote! What sets AKKO apart in the industry is our commitment to a seamless claims process. Customers benefit from same and next-day repairs, backed by an extensive network of over 3,000+ repair shops across the U.S. This ensures quick and dependable service nationwide, making AKKO a leader in the device protection market. With AKKO, you get a flexible, affordable, and comprehensive protection plan for the digital age.
Dane kontaktowe
San Francisco, Stany Zjednoczone
- +1 (415) 523-9233
- contact@getakko.com
- getakko.com
Odpowiada na 66% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I started using Akko in March
I started using Akko in March. I had a rare camera issue occur and it was $270, but I had a credit and they would've paid everything minus my deductible. I ended up not having to pay the deductible because of my credit. Great company!

Odpowiedź od AKKO
Excellent service—fast
Excellent service—fast, reliable, and simple. Customer support is also quick and friendly. I was skeptical at first because their plans are so competitive I thought there must be a catch, but this company is 100% legit. Highly recommend
Absolutely great experience getting my…
Absolutely great experience getting my phone fixed, would absolutely recommend again!
Exceptional Service and Experience
Purchased a protection plan for my phones and was nervous about the claims process as I was waiting for the other shoe to drop (so to speak). One of my phones fell and cracked the screen, and I'm extremely happy that the claims process was incredibly simple and extremely fast. I also appreciate that I didn't need to send my phone away to the manufacturer for weeks/months on end for "evaluation". Once the claim was approved and the repair was completed, AKKO sent me a digital reimbursement (through venmo) within 10 minutes. 10/10 - would highly recommend.
Signed up for a protection plan for my…Only to be ripped off
Signed up for a protection plan for my Ozlo Sleepbuds (two plans for two sets). As luck would have it 28 days later one earbud stopped working and I filed a claim. It was denied by AKKO because it had not been 30 days. Terrible customer service and zero value for what I paid. Would not recommend them for any protection plan.
Quick and easy
Quick and easy. My cell phone was damaged and they paid me out within minutes. Thanks Akko
I have Akko device protection through…
I have Akko device protection through my carrier which is US Mobile. I would 100% recommend them! They let me repair my device at Apple. Plus they paid out my claim VERY QUICKLY after I submitted the final receipt from Apple! Normally companies love dragging their feet, but not Akko! I would HIGHLY RECOMMEND AKKO!!!
I would highly recommend Akko!
I have Akko through US mobile. I cracked my device and the process was very easy! I filed the claim, sent a video of the damage and it was approved! They even let me repair at Apple Store instead of forcing me to go to a specific repair place so I could 100% be sure my repair was done correctly!
An interesting alternative to Apple Care
Pros:
Everything is through the app.
An exception was made for a claim due to a disclosured preexisting condition.
Reimbursement was lightning fast to Paypal.
Communication was good.
Room for improvement:
Imputing correct information and documentation through the app was not as clear as could be and required numerous tries and correspondence.
Could be more expensive compared to Apple Care depending on yearly time frame and number of claims.

Odpowiedź od AKKO
Akko plan and claims team is amazing
Akko plan and team is amazing. My phone screen all of sudden stopped working. I raised a claim thru their app and it was a smooth and easy process to get the claim approved. I would be taking Akko plan for my other family members as well to cover their devices.
Amazing Experience
I purchased this insurance to ensure all my household items are protected. The insurance came through and but once I broke my tablet, I was able to get repaired quickly and efficiently. I have had no issues with the insurance.
Highly recommend Akko
Highly recommend Akko - the best phone insurance! Fast claims, fair coverage, and real human support when your phone breaks.
AKKO made the process super super easy…
AKKO made the process super super easy to get my phone replaced.
Akko is very good at handling claims
Akko is very good at handling claims, been with them for a few years. Anytime my devices have an issue they get my claims handled and my devices repaired in a timely manner.
Great east process
Great east process. Once you add your devices, email to make sure pictures are good before just assuming they are. Because it may not be valid when you file a claim. Other than that, great process. All my devices are covered.
This is my second time using Akko!
This is my second time using Akko, it's hard to believe how easy it is to use and to resolve claims. You have to take and post pictures to the app of your insured item and that can be a little tricky since they need to see that all is on the up and up. Once it's all approved you're good to go and you can rest easy knowing your phone (etc) will be either repaired or replaced. Highly recommended!
Fast replacements
I've had to claim 2 phones now and the claim process never took longer than 2 weeks. Can't recommend them enough.
Great it was easy
Great service for phone repair
Great service ! I would recommend them to anyone.
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