Gentle Grip Recenzje 

73
•
Wynik TrustScore: 4 na 5

4,0

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I would like to apologise to Gentle Grip for my previous negative review. Their emails were going into my Junk Mail. Gentle Grip were excellent with the recent order I placed, despite it meaning the... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

As a cancer patient my practice nurse advised me to wear soft grip socks, I purchased 2 packs from gentle grip, they were delivered in really fast time, quality is very good,no more tight ridges on my... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

I have been wearing gentle grip socks happily for many years however in the last 12 months or so the socks appear to be made much thinner and less durable. I have been making holes in the heels and p... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Absolutely nonsence. I purchased the extra stretch socks and they would be lucky to stretch round my wife's thin arms. Normal socks described as wide. Beware! Repy. I purchased the socks that wer... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep odzieżowy

Napisane przez firmę

Gentle Grip socks are designed to stay in place without compromising on comfort. Our unique Non-Binding HoneyComb Top gently holds the legs without restriction avoiding irritating and unsightly compression marks. Available in a soft touch cotton, a smooth silky bamboo and a thermal wool blend there are plenty of options to choose from in a multitude of colourways, patterns and designs. IOMI FootNurse offers a range of specialised health and wellbeing socks designed to aid feet, ankles and legs including a Diabetic Gentle Grip sock option with extra smooth toe seams. In addition the range offers cushion foot Diabetic socks, Extra Wide Oedema socks for Lymphoedema, Fluid Retention and other conditions associated with swollen feet and ankles, Flight socks, Energising Compression socks, Toe socks, Plantar Fasciitis socks and more.


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

73 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,0

Wszystkie recenzje

(73)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 28

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

Absolute rubbish

Absolute rubbish

7 czerwca 2024
Opinia niezależna
Logo Gentle Grip

Odpowiedź od Gentle Grip

Mark Sheen - we note you have now left two poor reviews on Trust Pilot when usually most people love our products. Our customer services team shall be reaching out to you to determine the issue and to see how we can rectify. From the Gentle Grip team.

Oceniono na 5 z 5

Absolutely fantastic,1st class service

Absolutely fantastic,1st class service, I have only praise for Gentle Grip. Beautiful and extensive choice of colours and designs of socks, there is something for everyone within their range. I ordered one day and they arrived the very next day which was fantastic as they were for a birthday gift. Excellent quality and definitely way above my expectations, this is how all businesses should operate :) ⭐️⭐️⭐️⭐️⭐️

1 lipca 2024
Opinia niezależna
Logo Gentle Grip

Odpowiedź od Gentle Grip

Hi Michelle, thank you for such a positive review. We are so glad to hear you are happy with our products and service. From the Gentle Grip team :-)

Oceniono na 5 z 5

Great customer service

My 93 year old father needed socks which aren't tight, so we decided to try Gentle Grip socks. He is delighted with them as they're soft to wear and stay up without cutting in. However, I find that we had the same experience as previous reviewers in that a brand new pair had a hole in them (there must be a hiccup in the checking process!) I contacted Customer Services and was pleased to receive an immediate reply with the matter rectified by next day's post. Thank you, and because of the excellent customer service we will remain Gentle Grip customers.

14 czerwca 2024
Opinia niezależna
Logo Gentle Grip

Odpowiedź od Gentle Grip

Thank you for your review. We are sorry there was a fault and glad you were happy with our quick customer service to rectify. The Gentle Grip team work very hard to create great products that people love and provide excellent customer support & service, so it is always rewarding to receive such a positive review from a happy customer :-)

Oceniono na 5 z 5

Excellent products and customer service

I have worn and enjoyed the comfort of gentle grip socks for some time, and was surprised to find a fault in a brand new pair.
I emailed customer service, and received an immediate reply with information on the replacement that is being sent.
Very impressive service!

24 maja 2024
Opinia niezależna
Logo Gentle Grip

Odpowiedź od Gentle Grip

Thank you for your review. It is lovely to hear like many others, you have been enjoying the comfort of our Gentle Grip socks for sometime. Once again we apologise for the inconvenience but glad you were happy in our teams quick response to put right :-)

Oceniono na 1 z 5

07740929657

Worn these socks twice and my toes are poking out already.
I’ve never had this issue before with any other socks

19 maja 2024
Opinia niezależna
Logo Gentle Grip

Odpowiedź od Gentle Grip

We are sorry to hear this. Please make sure they are genuine Sock Shop Gentle Grip socks, as there are imitations. Please contact our customer service dept to assist you further: customerservices@gentlegrip.co.uk

Oceniono na 5 z 5

Love Gently Grip Socks

Have had these socks before and always loved them. I needed some more in different colours and they came quickly. Mine do not leave a groove in my leg and are very comfortable. I love them. I learnt this time not to tumble dry them. My fault entirely, so will not do that in future.

3 maja 2024
Opinia niezależna
Logo Gentle Grip

Odpowiedź od Gentle Grip

Thank you for your review and we are glad to hear you love our Gentle Grip socks :-)

Oceniono na 5 z 5

Great for comfort an Customer Service.

I ordered Gentle Grip socks as recommended by my late mother, as I hate uncomfortable socks and restriction marks around my ankles. Such socks seem quite difficult to find in the "major retail stores". I found that these were just what I was looking for and my feet and legs are really happy in them, stylish designs too. Unfortunately I found a fault with one pair that obviously slipped through Quality Control and contacted the Company. Thank you so much for the prompt and helpful response to my "complaint".

I received a "no hassle" replacement straight away.

The customer service department is to be highly commended, especially in these times where good Customer Service is so rare.

23 marca 2024
Opinia niezależna
Logo Gentle Grip

Odpowiedź od Gentle Grip

Thank you for your positive review. Our team are always here to help and we try our very best to resolve any issues :-)

Oceniono na 2 z 5

what a revelation. After 40 months, I am told returns are free! When I phoned the company after my poor email reply. I was not given the option to return the 3 unpackaged pairs. So only 1 star now.

I made a purchase from Gentle Grip based on the description - Gentle Grip. I seem to suffer from socks being too tight and leaving a deep groove in my lower leg. I made contact with the company as I could not see the colours I wanted on the website and had a sort of reply by return and I eventually did find some socks that seemed to be what I wanted. Six pairs (Two packs of three) for £13.99 I thought was a good deal so I placed my order. They arrived in good time and I tried a pair on only to find they were still what I would describe as tight. I wore them for a couple of hours and found that unless I rolled them down to my ankles they left a groove on my leg. I put the rest of the socks aside and left them. A week or so later I received an email asking me for a review and I thought before I said what I thought I would give Gentle Grip a chance to offer a different product that might be better for me or as I requested take back one of the packs of three as they were no good to me. That was two weeks ago on the 19th October 2021. I have not even had a sorry but we cant help. So Product potentially Not Fit For Purpose and Customer service Zero. I hope other customers have a better experience. Does anyone want to try for £5 + postage? ( 3 pairs Size 9 colour Charcoal)

1 listopada 2021
Opinia niezależna
Logo Gentle Grip

Odpowiedź od Gentle Grip

We are sorry for a very late reply but this review has just been brought to our attention. We are further sorry to hear that you felt you did not have a good experience. Gentle Grip socks are wonderful for most people but we appreciate not for everyone, for one reason or another. Our team are always happy to assist where possible, suggest different recommendations and we accept returns delivery free. We suspect your last e-mail never reached us because we always reply to genuine messages. Customers can always e-mail us at: customerservices@gentlegrip.co.uk

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