Gentle Grip Recenzje 

My order was dispatched very quickly & a small problem was rectified very swiftly & professionally.
The socks themselves are very comfortable. I wouldn’t wear anything else. Thankyou for your service.

So.. the same socks I purchased a couple years ago are now 50% thinner like wearing tights and very uncomfortable. I'm sure this shop will not last long anymore the pennies they're saving on the materials won't add up to the customer loss I'm sure of it they've lost me as a customer unless they rectify this issue and make them as they were previously

I'm not after a refund as the order was ages ago I've only just tried these pairs on that I purchased ages ago as I was still using my old pairs. I'm disgusted by this company i believe we all would rather pay extra for a quality sock than have tbe quality decline so bad it's un wearable. Plenty of cheap socks online with a soft top this company used to be the Go to but now its trash.

I have just purchased compression socks from this company and unfortunately they were too tight! However really, really impressed by customer service! Was able to return
immediately and they enabled a Post Office label for that purpose. Hopefully my refund will be handled as efficiently. Will return to Trust Pilot to comment?

Purchased two pairs oedema extra-wide socks (UK size 12-14). Although I thought I was expecting knee-high socks (which they don't make), they arrived as half-crew. Nevertheless, they stayed up which was what I needed!

The socks are beautifully comfortable to the touch and to wear. However, although my feet are now size 12, the toes are extremely sensitive and I like to have some sock in front of them, instead of stretching across the toes. Sadly, these socks do just that which I find most uncomfortable. I found, for my feet, the socks could have been longer in the foot. The socks purchased were 12-14, so had I size 13 or 14 feet, I would have needed to shorten my toes! Sadly, I had to return them.
Excellent customer service, free returns (although socks not cheap), and order arrived quickly. Given the socks' very comfortable feel (apart from over my toes), I would rate them as being 4½ stars out of 5.

Amazing customer service.
One of the socks in my order had a small hole in the side which laddered when I went to put it on. I sent an email to Gentle Grip and received some replacement socks the very next day!
I still can’t work out how they managed to achieve such great customer service, I didn’t sent the email until the afternoon and received the replacements in less than 24 hours.

I bought a pair of Gentle Grip socks from a local shop. Unfortunately the stitching was faulty and my trotter couldn't fit inside. I e-mailed Gentle Socks and Gill responded advising that the socks should be returned to the local shop for replacement. I e-mailed my displeasure and Gill at Gentle Grip was fantastic! Sent replacement and restored my faith in Gentle Grip. I love these socks. They prevent my ankles swelling and are extremely comfortable. Great socks and Gill should get a pay rise for dealing with my stroppy complaint. ❤️

I’ve been buying these from both the Gentle Grip store and Amazon. They’re branded Gentle Grip on the sole in some of the pairs in the pack. The quality is poor. Wear them a few times and holes appear in the heels and wear on the sole too when the insole and leg and cuff are fine. I bought these a few years ago and never had this experience but the quality appears to have nose-dived. Waste of money.

Item arrived with one part obviously wrongly packed, they've already shipped a replacement plus a return label.
Brilliant service.

Socks were much too big, and I was surprised when I was advised, very quickly, that I could return them, and have a refund, even though I'd worn them for a couple of hours.
If only more companies had Customer Service like this!

ordered wrong size socks. immediate email to them.order cancelled and refund issued, so I could reorder .

I wrote a poor review about some socks I received. The company contacted me and apologised for the fact that I wasn't happy and offered to send me some different socks. They arrived very quickly. These are very good socks. They come right up to the knee and stay up. They are thicker and warmer than the previous socks. They were the IOMI below knee cushion foot socks. Thank you for your excellent customer service.

Having used the company previously and very happy with the product I ordered new socks before Christmas. I needed to contact Gill at Customer Service as despite next day delivery Royal Mail had misplaced the package. Gill replied within the hour to advise a new parcel had been despatched for next day delivery today. It arrived this morning and I am very happy with it.

Ordered my socks 10 days ago?!?!!? Still no socks,

Good service let down by quality but very moderate prices. The bamboo long socks I bought size up to 11 (my size) were nearly impossible to pull over the heel and when washed took so long to dry I gave up after wearing them a few times and binned them
I have just bought 6 pairs of long cotton and 6 of short I wear the short over the long in the winter, no problems, wonderful and so cheap, thanks.

git my socks, reported holes in them, had no reply from them, no refund

Excellent customer service!
I initially ordered the wrong product- the socks I got were too loose and I said so in the review I left. The lovely lady in customer service let me know that there was another type of sock better suited to my problem and she sent me a pack free of charge! The new ones were perfect. Thank you so much.

Purchased some socks that then happened to be available on the website the next day at a lower price with one of Gentle Grip's discount code offers.

Contacted them about this and they refunded the difference within 30 minutes of my email! Thank you Gentle Grip from one very happy (and now very loyal) customer.

Great concept, I got them after ankle surgery to not put pressure on my scars.

The black ones have taken only a few wears for holes to start to appear in the toe. I keep my nails short by the way.

And the colourful ones, I wore them for one day and when I took them off they had a hole in the toe.

I sent a message to them and they didn't reply but a few new pairs of socks arrived in the post.
But I won't be buying again as they do not last

Great socks. Lovely quality, comfortable to wear, especially with the gentle cuff, and great designs too. Reasonably priced and delivered quickly. We will be returning to buy more. Thank you.

Great socks and quick delivery. Thank-you to the customer service team (Lauren ) who dealt with my problem and acted very quickly. I do love your socks and would highly recommend them.