GeekGearBox Recenzje 

An absolute nightmare of a costumer service. I ordered two boxes in 2018 and never got them. They refuse to refund me or send me the boxes. They have been terribly condescending in their email replies, give ridiculous reasons as to why they won’t refund me or give me the products I PAID FOR. Oh, and they stopped answering my emails. They have great marketing and actually fooled me into believing they were a legitimate company. I hope you are not one of the unlucky ones who gets nothing for your money, because that is a strong possibility.

It would be zero stars if it was possible. They are great at advertising & getting you to buy. They do have cute looking stuff. That being said, the majority of orders TAKE FOREVER (2 to 3 months if you're lucky). Also, I have never received an order (out of many many orders) that was actually complete. Always missing an item(s) or having an item(s) broken. They won't give refunds. They only refer you to their service dept. Their service is TERRIBLE. They are condescending and constantly make the same weak excuses over and over, never taking responsibility for the issues. If they somehow agree to send you a replacement, it will never actually come. You will be out at a loss and they will stop replying to you anymore. If you try to contact them on social media and say anything close to being negative or concerning, it will get deleted and you blocked. If they spent half the time they did searching out and deleting the negative comments on Instagram & Facebook at actually doing their job properly and kindly, they would have so much more success and less continuing problems. They are a nightmare to deal with. AVOID headaches and loss of money and just don't buy from them...EVER! Stay Away.

Do not buy from this company you will not receive any goods or any refund. From February - nothing received, rude communication and denying refunds. Over £50 lost. This company is a scam.

Extremely unhappy with the service. I bought the Cherry Wallis box for my daughters birthday and when it came it was in a Christmas box and only had 6 items. Nowhere on the website did it state that they had items out of stock. I made contact via email and their customer service was shocking only responding to certain queries and then sending the exact same spiel basically blaming it all on COVID 19 and not actually dealing with the issue. I will not be purchasing from them again.

Edit: 7.08.20
My daughter has finally received the 2 items that were promised to replace the out of stock item from the Cherry Wallis box, may I add that was only because of my original 1 star rated review. But taking over 3 months from my original order date, I think is still very disappointing which is why I have only increased the star rating to 3.

I've been with Geek Gear since February and wanted to see If Things get netter...
On February the 2nd I ordered the special Edition of the wizardry Box. They claimed shipping Problems with their supplieres, then the Mail came which showed a while Palette which was badly Rapper...and again they Said someone Else is to blame...then Further delays...the Box arrived about a month late.
The Print was in a frame...but upside down. Potion bottle leaked (i Had to reseal it), wand was poorly painted (one Side hardly anything at all), small potion bottles....Well poor quality.
Next I changed my subscribtion, to the monthly wand...in April I waited...No Box...after contacting Geek Gear, they told me that their Home Page did Not Change the subscribtion in time for the March wand...
So now I am waiting on the April wand...and surprise...it has Not arrived...apperently IT IS lost in the Mail.

During my experiance costumer Support was rude, slow or ignored my inquieries completely.

I REALLY wish I would have read these reviews BEFORE I ordered..
I place my order in march, they said I'd receive May's box since I ordered after the 20th,no problem,but it's now MAY 11th and still NOTHING! The Corona virus excuse only works for so long!
So disappointed, my daughter was so excited,and it's been 1 big disappointment 👎

This has been one big, disappointing fiasco. My box was expected to be shipped end of February, but they had a problem with damaged boxes so there was a delay. I was ok with waiting a little longer as this was an unforeseen event they couldn't help.
But on March 18 there still was no shipping notification so I decided to cancel get a refund instead. They told me my box had been shipped on March 5th yet I never received a notification.
Sent 3 emails by now asking to forward this to me but they have ignored all my messages and only resent my order notification, which was obviously not what I asked.
Never received my box, as I know it has never been shipped. If it had been, forwarding something so simple as a shipping notification would have been easy enough.
Goodbye refund, hello bad customer service.

This months Geek Gear box was absolutely Brilliant! I have been a subscriber for a few months now and have been very happy with my boxes in the past but this months box was the best yet. Would highly recommend to anybody who is looking for a harry potter subscription box, they are the best by far.

Gutted! I ordered a doormat for my new HP themed hallway in December; I have never received the item so I was promised a refund, almost 3 months on from placing my order and I still don't have my money back :-(

I received my first box last month and it was fantastic loved the prophecy orb. Cant wait for my second box to arrive looking forward to seeing whats in after the hints on the page. I liked the fact they updated us muggles about a shipping delay that wasnt their fault ( pics in the insta).

Edited: Back in March I had a bad experience with GeekGear. My order was never despatched, I had dreadful communication issues and I had to raise a dispute with PayPal to get my money back. I left a poor review for poor service and was left feeling disappointed with a company I had supported for a long time.
Since then I have been contacted by new management at GG, seeking to understand problems that they could rectify going forward. I’m pleased that they’re looking to turn things around, and having placed a new order I’m hoping this is an opportunity for them to showcase a better attitude towards their customers.
Fingers crossed I’ll be able to give 5* when my order arrives.

Geek Gear - Keep bringing the mystery and magic to our door!

Cracking boxes and other than the occasional issue with delivery due to couriers (not geek gear's fault) my little dude is ecstatic.

Geekgear has brought me so much magic every month since I subscribed half a year ago. I really love replicas from your team! Thank you GeekGear for bringing me magic in my muggle world.

avoid....you will never get your subscription and their customer service is very condescending and unhelpful. never again

If I could give 0 stars I would. I have FIVE missing boxes (including the "special" edition House Pride). I sent lots of emails and they keep ignoring me. I asked for a tracking number of my box and they told me I'd have to pay extra 6 pounds. So I did, but they ROBBED me because I never got the tracking number neither the box. They even told me that the problem was me address, but I was receiving everything and suddenly I stopped. I can only imagine that they never sent it. I kept commenting on their instagram page and for my surprise they BLOCKED ME! And on their Facebook page too. DON'T BUY FROM THIS COMPANY, THEY WILL ONLY ROB YOU!!!!

I ordered the “house pride box” and it never arrived. It was supposed to be dispatched in the end of September, and when it didn’t arrive I contacted the company. They said they had to get in touch with Royal Mail to figure out where my box went. They never contacted me back and they’ve ignored all my emails, and delete my comments on Instagram. If I was you I wouldn’t risk buying anything from them!

I'm reviewing the wizarding box. Geek Gear is by far my most favourites when it comes to magical subscription boxes. The wizarding world is so big and geek gear always manages to put the nicest things together. The boxes are packed with love and you get a really nice value for the price.
The special editions with youtuber cherry wallis was exceptionally beautiful and well put together, i hope they keep doing these from time to time.
There are different boxes to choose from, so there is a good option for everyone.
I am in love with their products and will always be.
⚡️

I've been a member since August 2019 and I have to say I love these boxes! You get quality items for great value and they always try to be innovative. I've gotten potions, replicas, pins, beautiful art and so much more. I also love their special/limited edition boxes. I recently ordered the Luna Lovegood box, so excited to get that.
So if you are looking for a great monthly subscription box with magical goodies I highly recommend this one 🙃

I have been ordering GeekGearWizarding box since 2 years now.
My favourite items have been the replicas and the boxes in the collaboration with Cherry. I use these replicas to create my own magical world on instagram and share it with their amazing community.
Everything is well thought and made! Objects can be official merch and original one.
I would 100% recommand you to order a geekgearWizarding box and filled your life with magic.
@Dailytopas

I've subscribed to the Geek Gear Wizardry box in the past and loved it! I've had to unsubscribe temporarily because of funds being low at the moment but I would recommend it to anyone looking for a magical subscription box, as with all boxes there have been a few items that weren't to my my personal taste but every box delivered multiple items I genuinely loved and use in social media posts all the time. Some of my favourite items have been the recipes, wand replicas and the collaboration with Cherry Wallace, I was lucky enough to buy the first one and every item was very thoughtful and beautifully made and worth every penny! I can't wait until I am once again in a position to resubscribe