Gate’s futures liquidation process left me quite upset recently. My stop-loss was clearly set but during high volatility the system experienced delays and my position got liquidated at a worse price t... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ich bin schon seit 2017 im Krypto-Bereich unterwegs und habe viele Börsen kommen und gehen sehen. Gate hält sich länger als die meisten, das zählt schon etwas. Für mich ist es eher eine praktische Exc... Zobacz więcej
J’ai eu une très mauvaise expérience avec leur trading futures hier. J’avais mis un stop-loss, mais le système a buggué pendant un flash crash et il ne s’est pas déclenché à temps. J’ai perdu beaucoup... Zobacz więcej
Terrible customer service. Our company email has been intermittent for two weeks. I have emailed and called them numerous times. They set up two telephone appointments but didn't call. They simply ign... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Established in 2013, Gate is one of the world's pioneering cryptocurrency exchanges, serving over 50 million users globally. It consistently ranks among the top 3 globally in both trading volume and liquidity. Gate is currently ranked second globally in 24-hour spot trading volume, supporting spot trading, futures trading, margin trading, and wealth management products for over 4,400 cryptocurrencies. The platform offers comprehensive and diversified digital asset trading and blockchain application services. It employs zero-knowledge technology to ensure the 100% verifiability of user assets. As of January 6, 2026, the overall reserve coverage ratio increased from 124% to 125%, with total reserves reaching $9.478 billion, well above the industry safety benchmark of 100%. The reserves support nearly 500 different types of user assets.
Dane kontaktowe
Panama City, Panama
- support@gate.com
- gate.com
3,4
Średnia
116 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 82% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Whenever I have any questions about my…
Whenever I have any questions about my website and email management, the technical department gives me prompt and correct instructions that help me with any problem I encounter. I do not have to wait hours on the phone for assistance I am connected to the troubleshooting department almost immediately.
11 listopada 2020
Opinia niezależna
Above and beyond
Over the years I have several websites and managed a couple more. One site was noted to be the largest high school alumni site in the USA. A couple of times, mainly due to my inexperience I totally destroyed one site and I was going to delete the site but the technical people said let them try to recreate the site. Amazingly they put it all back together. I was so impressed that they took the time to work with me, I have recommended then to several people to gate.com who were looking for web hosting services.
11 listopada 2020
Opinia niezależna
Church Web Site.
I am the web master for my church. The web site went down so I called Gate customer service. Within minutes Gate knew exactly what to do and the web site was back up and running. Gate asked me the right questions and guided me to a quick solution, thank you. David
11 listopada 2020
Opinia niezależna
Excellent Customer Service and Value
The most knowledgeable, helpful and patient people you could hope to do business with. I've used their virtual server services for many years and continue to receive 5 star service as a valued customer. I know that when I run into a problem, it will usually require in-depth knowledge to resolve.
Where my knowledge ends, theirs continues and far exceeds my own. I've been a computer technician and Computer Support Specialist for over 35 years. I opened the first internet cafe in Ottawa and have owned 6 computer stores & internet cafes. I have multiple diplomas and certifications in everything from Novell Netware to Microsoft. But I still don't hold a candle to their light - their ability to keep things running smoothly sets them apart from other companies.
PRICE! You save a LOT of money with Gate.com because they include a services others pay for. For example, email and domain forwarding. I highly recommend Gate.com for customer service, knowledge, price, and value.
11 listopada 2020
Opinia niezależna
Gate has been an excellent plateform…
Gate has been an excellent plateform for my website. As a web developer, I have referred several of my clients to Gate.
11 listopada 2020
Opinia niezależna
Gate.com Review
Exceptional service and dependable. Customer service always quickly answers my questions.
11 listopada 2020
Opinia niezależna
Great Support!
I've been a client of Gate.com for years and have always been highly satisfied with their services and support. The site is easy to navigate, reminders are timely and, when needed, the support team is responsive and reliable. The costs are competitive.
10 listopada 2020
Opinia niezależna
Since the 1990s with them,
I like the Gate.com for since the 90s they stood by us with very good response and support whenever we neede it. Their live help is courteous and sound. Their communication is top rate.
10 listopada 2020
Opinia niezależna
They provide a great service
They provide a great service. Never a problem. I guess they have the latest technology. Very happy with Gate.
10 listopada 2020
Opinia niezależna
Gate.com scammed me too
Gate.com scammed me too. Once you give them your credit card they charge you without any authorization for services you did not order. I was charged $92 for hosting plan i have never ordered. Then they tried to charge me $19 activation fee after i disputed their bogus charges. I tried to get their legal name and address so i can file a lawsuit against them - but they are hiding and not giving their information. Be ware of these scammers!!!
28 września 2020
Opinia niezależna
Odpowiedź od Gate Exchange
Hi Peter,
Thank you for your review. We are sorry that you feel this way. We can assure you that we have very strict payment processing rules. We closely monitor every fraud attempt to protect our customers. If this is something you've experienced, please reach out to us so we can resolve your issue immediately. Can you please provide us with your account information so we can escalate your request and review it thoroughly? This is definitely something we do not tolerate and will gladly work with you to resolve, but we need to be able to find you in the system and we need your full name and account information.
Gate.com - excellent service
Gate.com has provided excellent, uninterrupted service for over 15 years. I highly recommend them.
6 marca 2020
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.