I was able to speak quickly and directly to a representative regarding my order who knew exactly where my flowers were and when they would be despached for delivery. Unfortunately the plants were i... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Poor plants arrived looking rather sorry for themselves as they were fully grown and rather battered. I delayed this review to await recovery. They have all recovered and are looking happy now. Wel... Zobacz więcej
Reakcja na opinię
Brilliant service unfortunately one plant was not so healthy and did not survive a week but would still use again and would still recommend as the weather lately has been excessively hot so presume t... Zobacz więcej
Reakcja na opinię
turned up squashed into a box that was too small with no space for airflow .... accept that baking in a couriers van is not Gardening Direct's problem .... emailed and received a nonsense AI response... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Gardening Direct are one of the lead Bedding Plant Suppliers in the UK. We also offer a fantastic range of Shrubs, Perennials, Bulbs, Accessories & much more!
Dane kontaktowe
Zjednoczone Królestwo
- gardeningdirect.co.uk
4,2
Dobra
25 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Received ok
18 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
Thank you for your positive feedback; it means a lot to us.
Kind regards,
Gardening Direct Customer Service
Good products and good communication…
Good products and good communication regarding delivery.
11 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
We're so pleased to hear you're happy with our products and the communication regarding your delivery. We appreciate your positive feedback!
Kind regards,
Gardening Direct Customer Service
Plants are beautiful
Plants are beautiful. Arrive safely and we'll packaged. Always a reasonable price.
25 maja 2026
Odpowiedź od Gardening Direct
Hello,
We're so pleased your beautiful plants arrived safely and were well-packaged, and that you found our prices reasonable. Thank you for your wonderful feedback!
Kind regards,
Gardening Direct Customer Service
Odpowiedź od Gardening Direct
Hello,
We're so happy to hear that you received a healthy plant and that you had a good experience with us. We appreciate your positive feedback!
Kind regards,
Gardening Direct Customer Service
First class transaction
First class transaction, plants arrived quickly and in good condition
17 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
We're so pleased your plants arrived quickly and in good condition. We appreciate your positive feedback on your first-class transaction!
Kind regards,
Gardening Direct Customer Service
Very healthy looking plants
Very healthy looking plants, great prices and a swift delivery turnaround from ordering.
17 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
We're so pleased to hear that your plants arrived looking healthy and that you were happy with both the prices and the quick delivery. Thank you for your positive feedback!
Kind regards,
Gardening Direct Customer Service
Disappointed
First tree ordered in good time for Father’s Day, arrived 10 days late and dead! Second one, also 10 days late and dead! Customer service staff, less than helpful. Unanswered emails… eventually refunded!
10 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
We are truly sorry to hear about the significant delays and the condition of the trees you received. We also regret that your experience with our customer service was unhelpful and that your emails went unanswered. We are reviewing our processes to improve.
Kind regards,
Gardening Direct Customer Service
Wonderful healthy plants
Wonderful healthy plants. Delivered with care and well packaged.
I will order from this site again.
10 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
We're so pleased your healthy plants were delivered with care and well packaged. Thank you for your feedback; we look forward to serving you again!
Kind regards,
Gardening Direct Customer Service
Very poor quality
We ordered a 50th Wedding anniversary rose to give as a present, but the one that came had no buds, a few dead leaves and very little new growth. We were embarrassed when we gave it to our friends. Very poor quality.
17 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
We are truly sorry to hear about the condition of the rose you received for such a special occasion. We understand your disappointment and embarrassment, and we sincerely regret that the quality did not meet your expectations or our standards. We are reviewing our quality control processes to prevent this from happening again.
Kind regards,
Gardening Direct Customer Service
Excellent service
Excellent service. Plants had arrived all intact and left in a safe place while I was out. Thank you.
16 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
We're so pleased to hear about your excellent service experience and that your plants arrived intact and were left in a safe place. Thank you for your positive feedback!
Kind regards,
Gardening Direct Customer Service
Excellent services
Excellent services, all the plants were well packed in the boxes and none were damaged.
10 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
We're so pleased to hear that your plants arrived well-packed and undamaged. Thank you for your excellent feedback!
Kind regards,
Gardening Direct Customer Service
I took the special offer
I took the special offer, acceptable value for money, but the garden ready plants were well ready. With a little tender care they are starting to recover with about75% as some of the stems had broken in transport. Overall ok
17 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
We're glad to hear that with some care, your plants are starting to recover. We're sorry to learn that some stems were broken during transit and that the plants were more mature than expected. We are always working to improve the condition of our plants upon arrival.
Kind regards,
Gardening Direct Customer Service
Odpowiedź od Gardening Direct
Hello,
We're so glad you're happy with the plant quality and quick delivery! We appreciate your kind words and look forward to your next purchase.
Kind regards,
Gardening Direct Customer Service
All great plants ⭐️⭐️⭐️⭐️⭐️😊
16 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
Thank you for your positive feedback; it means a lot to us.
Kind regards,
Gardening Direct Customer Service
Excellent customer sevice
My order wasn't in the condition that I was expecting as I have always had excellent plants and plugs I emailed to advise you of my problem and was immediately sent a replacement so was very pleased with service and have no problem buying your products again
9 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
We're sorry to hear your initial order wasn't in the condition you expected, but we're delighted that our prompt replacement service met your satisfaction. We appreciate your continued trust in our products.
Kind regards,
Gardening Direct Customer Service
When my pkants arrived they were all…
When my pkants arrived they were all bashed about plus most of the leaves were loose in the box.. the box was sturdy.. but the plants were rattling around and got very damaged.. i was very upset when i paid good money and to me they were in very poor condition.. im so sorry to have to moan
16 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
We are truly sorry to hear that your plants arrived in such a damaged condition, especially after you paid good money for them. We understand your upset and are reviewing our packaging procedures to prevent plants from shifting and getting damaged during transit.
Kind regards,
Gardening Direct Customer Service
Odpowiedź od Gardening Direct
Hello,
We're so pleased you received excellent plants in good condition! We appreciate you sharing your positive experience with us.
Kind regards,
Gardening Direct Customer Service
Odpowiedź od Gardening Direct
Hello,
We're glad your plants were good and well-packed. We appreciate you sharing your positive experience with us.
Kind regards,
Gardening Direct Customer Service
Quite expensive for the size of plants…
Quite expensive for the size of plants delivered. Some could have been in a better condition.
16 czerwca 2026
Odpowiedź od Gardening Direct
Hello,
We appreciate your feedback regarding the plant sizes and condition. We are always working to improve our offerings.
Kind regards,
Gardening Direct Customer Service
Odpowiedź od Gardening Direct
Hello,
We're happy you enjoyed our plants and prices! Thank you for your positive feedback; it means a lot to us.
Kind regards,
Gardening Direct Customer Service
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.