Got gap insurance last week and Fiona couldn’t have been more helpful. A couple of days ago I found out that the car dealer had given me the WRONG registration number, so both my car and GAP insurance... Zobacz więcej
Reakcja na opinię
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Zobacz, co mówią recenzenci
Brilliant customer service, from the 1st telephone call for the quote to the emails being sent with the policy documents, couldn't have asked to speak to a more polite and very knowledgeable memb... Zobacz więcej
Reakcja na opinię
Gave them a call, got through real quick, got an excellent quote, paid there and then and was covered immediately. I have experienced claiming through these previously and they are speedy, brilliant,... Zobacz więcej
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Had gap insurance before ( unfortunately the company went bust and the New company wasn't able to provide me with a new policy). Searched the Internet and you were the first company I came across... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
GAPinsure.com are the first mainstream GAP insurance provider that offers monthly payments by direct debit of the full term of the policy! You can pay monthly and cancel anytime with no additional fees, agreements or admin.
Dane kontaktowe
2A The Rickyard Blisworth Hill Farm, NN7 3DB, Northampton, Zjednoczone Królestwo
- 08003047777
- Info@gapinsure.com
- gapinsure.com
4,8
Doskonała
125 recenzji
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Odpowiedź od Gapinsure.com
Hi Christine, thank you for your kind review we're really glad your found us easy to use
Odpowiedź od Gapinsure.com
Thanks for your review Ian, we're really glad you found the process simple
Excellent service
Excellent, professional customer service. Arranged Gap insurance with ease.
25 października 2024
Odpowiedź od Gapinsure.com
Hi Jay. Thanks for your review, we'll let customer service team know you were pleased
Odpowiedź od Gapinsure.com
We're glad you found process easy Robert, thank you for leaving a review
Excellent service, twice!!!
Got gap insurance last week and Fiona couldn’t have been more helpful. A couple of days ago I found out that the car dealer had given me the WRONG registration number, so both my car and GAP insurance’s weren’t valid. I got hold of Fiona again, and she sorted it all out with the underwriter really quickly, she’s a star.
15 października 2024
Odpowiedź od Gapinsure.com
Thanks for your kind review, we'll be sure to share with the team
It was easy to take out th gap…
It was easy to take out th gap insurance and I had the gap insurance in under 10 minutes. Would have liked the option of taking 48 months instead of the maximum of 36 months
22 października 2024
Odpowiedź od Gapinsure.com
Thanks Paul, we're really please you found the process easy. I can see that Customer Service have contacted you and issued a new 48 month policy, please do reach out if you need anything else
Good Gap Insurance product
I was contacted by a patient, professional and helpful member of your team, who talked me through everything I needed to know about the product I bought.
21 października 2024
Odpowiedź od Gapinsure.com
Thank you for your review Ronald, we've passed your kind feedback on to the team
Excellent service
The service was quick and so easy to understand and Fiona was extremely professional
21 października 2024
Odpowiedź od Gapinsure.com
Thank you for your great feedback Darren, we'll let the team know you were pleased!
First time dealing with this company
A quick response to my enquiry regarding GAP insurance which I was able to arrange straight away over the phone.
I was assured that a hard copy of the policy and it's details would be posted to me as I explained that I didn't have access to a printer. This has not been supplied.
It's difficult to have any confidence in the reliability of a company that can't supply the paperwork that they agreed to provide.
7 października 2024
Odpowiedź od Gapinsure.com
Hi Stephen. Thank you for taking the time to feedback on your experience, it's important as it allows us to continue to improve.
Customer Service have confirmed the policy docs were sent out on the 8th October so they definitely should have been with you by now. We've sent out another copy first class but do get in touch if you don't recieve them and we'll work to resolve this issue.
Helpful sales rep
11 października 2024
Odpowiedź od Gapinsure.com
Glad we could be of help, thank you for your 5 star review :)
NO HELP
Have had gap insurance for near 2years purchased a new car so cancelled existing one, took new one out, had new car 24 hours my back went with awful hard seats, my Toyota garage where amazing let me get my previous car back as if I never gave it up carry on where I left off with finance company brilliant, but gap insurance said could not re instate it!! So no gap insurance know really upset by this
14 października 2024
Odpowiedź od Gapinsure.com
Hi Tracey, we are so sorry to read this. It our current Underwriters protocol that a policy cannot be reinstated once cancelled I'm afraid. I can certainly see how this has caused upset in your situation and one of the team will reach out to you to see if we can resolve in someway.
Very easy to sort and put cover in place
14 października 2024
Odpowiedź od Gapinsure.com
So pleased you found GAP insurance straightforward. Thank you for your feedback.
Excellent no quibble service
Having used gap insurance on my previous car which was written off in a drink related accident I was unfortunately involved in , The other driver was arrested at the scene , I spent 6 days in hospital with a head and chest injuries , Thankfully I had gap insurance , I was paid out fully within weeks , I was not able to drive for 10 months DVLA deemed The injuries sustained I should not drive , I’m now fit to drive have my new car , and I knew I straight away my
Priority was gap insurance cover , I rang and straight away , I was offered 4 yrs cover for £217 , peace of mind once again , been there !!! Had first hand reassurance , a must to have the extra cover GAP insurance offers , My experience is a true account on the excellent service and no quibble settlement , Thankyou Gap
14 października 2024
Odpowiedź od Gapinsure.com
So sorry to hear about your accident, that sounds truly horibble and we're so happy you are better and back on the road. Glad we could give you peace of mind with a GAP insurance policy and wish you best of luck for the future. Anything you need just ask.
Great Service
The product [GAP Insurance]was explained to me clearly by Fiona and the whole process very easy.
15 października 2024
Opinia niezależna
Odpowiedź od Gapinsure.com
We're so pleased you found the process easy, we will pass on your feedback. Fiona will be delighted to hear she was able to help. Thank you for your kind words.
Brilliant service …
Had gap insurance before ( unfortunately the company went bust and the New company wasn't able to provide me with a new policy).
Searched the Internet and you were the first company I came across.
After speaking to your representative she gave me the confidence to take out a policy
with you ( she was brilliant).
Answered all my questions and explained the process .
A very remarkable and intelligent lady 10/10.
8 października 2024
Odpowiedź od Gapinsure.com
Thank you so much for taking the time to review GAPinsure.com - what lovely words! We will be sure to pass them on to the customer service team :)
Odpowiedź od Gapinsure.com
Thank you so much for taking the time to give us feedback.
Easy and quick telephone call to set up…
Easy and quick telephone call to set up my gap insurance. The lady who I spoke to was lovely and explained everything for me.
26 września 2024
Odpowiedź od Gapinsure.com
Thank you so much for your kind words - glad we were able to explain everything to you. Anything else please get in touch :)
Very easy experience and great cover at…
Very easy experience and great cover at a very good price
9 czerwca 2023
Odpowiedź od Gapinsure.com
Thank you so much for your feedback, we are so pleased you found our product to be reasonably priced.
So easy to arrange cover
21 marca 2024
Odpowiedź od Gapinsure.com
Thank you for taking the time to provide feeback :)
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