I bought a pair of shorts from Battersea Power station branch of Gant, sales assistant could not have been more helpful, friendly and asked about or stay in London and where we had travelled from.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Very poor quality polo shirt. Worn once, washed once per label washing instructions. Faded and lost colour. Waste of money. Never had an issue with other brands. Would not by again. Customer services... Zobacz więcej
Efetuei a devolução de um artigo, que receberam e confirmaram a receção do artigo dia 18/11/2025. Já se passaram dois meses e após vários emails a solicitar a devolução, continuam sem efetuar a devo... Zobacz więcej
After some 30 years of shopping Gant clothes a simple exchange request was flatly refused. The Terms and Conditions of Gant Club an Gant do not match but the management refused to cooperate. And all... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Gant is a premium lifestyle brand offering high-quality clothing, accessories, and footwear for men, women, and kids. With a legacy rooted in American East Coast heritage and Ivy League style, Gant was founded in 1949 in New Haven, Connecticut, and has since evolved into a global brand known for blending American sportswear with European sophistication. The brand’s collections include casual and tailored apparel, outerwear, denim, and seasonal essentials, all crafted with a focus on quality, timeless design, and attention to detail.
Dane kontaktowe
Floor 2, Holborn Gate, 26 Southampton Buildings, WC2A 1AN, London, Zjednoczone Królestwo
- uk.customerservice@gant.com
- gant.co.uk
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 41% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Seriously not worth the price quality…
Seriously not worth the price quality very bad forget customers service it’s joke just keep way from them

Odpowiedź od GANT
Su plazo de entrega no corresponde a la…
Su plazo de entrega no corresponde a la información facilitada. Necesita mejorar.

Odpowiedź od GANT

Odpowiedź od GANT
Poor and Slow Customer Service
placed an order, mistakenly my address was wrong (PayPal used my old address when paying), i emailed straight away to inform them, two days later I get an email to say they cant change the address on the parcel, even though the parcel hasn't been dispatched.
Very disappointed customer, wont be using again

Odpowiedź od GANT
It's really a great experience to shop with Elaine in Gant Lakeside
It's really a great experience to shopping with Elaine from Gant Lakeside. The size I wanted was out of stock in the nearby store and online. After contacting Elaine, she showed me coat pictures in the store and mailed the item to me quickly. It was a perfect shopping and chatting experience.

Odpowiedź od GANT
Sehr unfreundliche Behandlung bei Gant in Binz…
Wir waren heute bei Gant in Binz/Rügen und wollten für meinen Mann ein Shirt kaufen. Die Verkäuferin ignorierte uns, obwohl der Laden komplett leer war. Im Stapel mit den Shirts war das gewünschte schmuddelig und staubig. Wir haben aufgrund dessen das Shirt in einer anderen Farbe ausgesucht. Während mein Mann anprobiert hat, maulte die Verkäuferin mich an, ich solle auf meinen Hund aufpassen, er mache die ganzen Sachen schmutzig. Mein Hund lag allerdings auf dem Boden und hatte gar keinen Kontakt zu irgendwelchen Kleidungsstücken. Wir haben dann - ohne etwas zu kaufen - den Laden verlassen. So unfreundlich sind wir noch nirgends behandelt worden und haben dann entsprechend bei Tommy Hilfiger eingekauft
Very late delivery
Like many reviews here , great product but awful customer service coupled with late delivery by DPD .
I ordered a sweater for my sons birthday and paid £5+ for next day delivery . The parcel was ordered on a Saturday and arrived on the following Thursday . Four working days after the order. Admittedly the Monday was a bank holiday but still three days after the BH. And that was only after I sent an email asking where it was ? I also requested my payment for next day delivery back and as yet have received no reply . Won’t order online from them again.

Odpowiedź od GANT
Really. Really. Bad.
Rented a pair of trousers via the GANT rental service for a wedding (as previously bought the jacket but no trousers in my size).
Delivery arrived - a jacket in a random size. Emailed gantrent several times - no response after 4 days. Also contacted the customer service team via email and phone several times - even after sending the receipt and confirmation of URL address they advised no record of rental - useless! Given wearing two jackets and no trousers seems like an extreme couture choice for a wedding, and complete lack of response from GANT I’ll presumably just keep hold of random jacket until they get in touch regarding full refund?

Odpowiedź od GANT
My experience with Tania who is the…
My experience with Tania who is the Manageress of Gant Woollahra has been outstanding - she gives 100 per cent attention to customers and is a pleasure to do business with - she follows up via mobile if the size I want it not in her shop, and she also has a very nice manner with not only customers, but staff as well.

Odpowiedź od GANT
Habe vor ca 7 Monaten bei denen ein…
Habe vor ca 7 Monaten bei denen ein pullover gekauft, der nach kurzer Zeit anfing zu Flocken und stark an Farbe verlor. Nachdem ich eine Mail schrieb mit Foto wurde mir zurück geschrieben, dass man keinen Mangel erkenne und sie dementsprechend nichts machen können. Habe desweiteren auf die Sachlage hingewiesen, dass noch Garantie bestehe und ich ein recht darauf habe, dass der pullover vernünftig geprüft wird. Wieder wurde darauf hingewiesen das man anhand meiner Fotos nichts erkennen könne und sie nichts machen können. Ich werde nie wieder etwas bei denen bestellen, geschweige denn ein Produkt vom Gant.

Odpowiedź od GANT
Reembolso Demorado
Fiz uma compra no dia 30 de Dezembro 2023, depois fiz a devolução do mesmo pois o tamanho era demasiado grande. Nisto já passou 2 meses!!! Receberam o artigo que devolvi e ainda não fizeram o reembolso!! Não entendo o porquê de tanto tempo. Caso não me devolvam significa que me estão a roubar!!! O serviço de apoio ao cliente é o pior que alguma vez já tive. Não recomendo compras online, a politica da empresa é do pior.

Odpowiedź od GANT
Ik heb een baby rompertje gekocht
Ik heb een baby rompertje gekocht , maar wanneer let de fabrikant nou eens op de stof te gebruiken voor baby’s, in de GANT romper zit totaal geen rek in de stof waardoor het een ramp is om het aan te trekken , huilbuien is het resultaat, voor mij geen rompertje meer van GANT had zelfs een maat groter gekocht ! Heel slecht !!

Odpowiedź od GANT
It's just not wort it I will never ever…
It's just not wort it I will never ever again BUY GANT again poor very poor quality. Way they charge so much money for this poor quality product I don't know. Customer service is even worse. AVOID gant spending money on this is wasting.

Odpowiedź od GANT
Don't Order Online
Great goods, absolutely crap customer service. Sorry your order is lost and we can't be bothered helping you, but if your order turns up back at our warehouse, you'll get a refund in a few weeks. This is for an order delivered to one of their shops.
I look forward to seeing them disappear from the High St and maybe then the people who couldn't be bothered, might wish they had helped

Odpowiedź od GANT
Überteuerte China-Waren
Daunenjacke „made in China“ für 260.- Euro… völlig überteuerte China-Ware!

Odpowiedź od GANT
The absolute worst
Zero stars. Worst customer service I’ve EVER experienced. Ordered a jacket from the site. Didn’t get an order confirmation email but the order was processed and money was taken out my account. I decided to email them after a few days to make sure my order went through come to find out that even though the order was paid for, the order was somehow not processed. They asked if I wanted to process the order to which I agreed, but i asked them not to charge me for it. After this, it took three weeks, THREE WEEKS, of me calling, sending emails, to get ANY type of information on my order. Didn’t get a confirmation email. Didn’t get a tracking number. NOTHING!! I decided to reach out to their business page on Instagram and a day after I got an email saying my order was cancelled and that I’d be issued a refund. I WILL NEVER BUY FROM THEM AGAIN!

Odpowiedź od GANT
NEVER EVER ORDER FROM THIS SHOP
I would give 0 stars, if it could be possible. NEVER EVER ORDER from this s... shop.
I ordered a sweater for my husband on 01.02.2024, and since then it's not shipped. What the h.... are you doing? When I call the contact telephone number - they say that it's a fake number. When I write messages to the support team - no answer. I lost my money, patience and my husband is without the birthday gift. Total embarassment and disappointment.
I WANT MY MONEY BACK.
Order number - DK001989470.

Odpowiedź od GANT
took 4 weeks to arrive and looks…
This is an overseas company called gant gant not the English one called Gant
took 4 weeks to arrive and looks nothing like the video on facebook very disappointed. poor quality not a nice cut not a nice look

Odpowiedź od GANT
Id give 0 stars if i could
Id give 0 stars if i could, the 2 suits i ordered (trousers and long top) were awful dreadful material and fabric, didnt realuse they were shipped from the USA ended up costing me £69, I have emailed them 7 times and all i getback is the same message "contact our team" who dont respond I think ill put this waste of money down to stupidity on my behalf for ordering on line. DO NOT ORDER FROM THIS COMPANY!!!!

Odpowiedź od GANT
The staff in this shop are great to deal with
I visited the York outlet shop and was served by Hollie. It was so nice to go into a shop where the staff were obviously pleased to see you in their shop. The manager came through and she also continued with same happy disposition. It's not been a shop I have visited before but I will be returning. Especially after buying a lovely cashmere jumper

Odpowiedź od GANT
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