GANT Recenzje 256

Wynik TrustScore: 2 na 5

2,0

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I bought a pair of shorts from Battersea Power station branch of Gant, sales assistant could not have been more helpful, friendly and asked about or stay in London and where we had travelled from.

Oceniono na 1 z 5

Very poor quality polo shirt. Worn once, washed once per label washing instructions. Faded and lost colour. Waste of money. Never had an issue with other brands. Would not by again. Customer services... Zobacz więcej

Oceniono na 1 z 5

Efetuei a devolução de um artigo, que receberam e confirmaram a receção do artigo dia 18/11/2025. Já se passaram dois meses e após vários emails a solicitar a devolução, continuam sem efetuar a devo... Zobacz więcej

Oceniono na 1 z 5

After some 30 years of shopping Gant clothes a simple exchange request was flatly refused. The Terms and Conditions of Gant Club an Gant do not match but the management refused to cooperate. And all... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep odzieżowy

Napisane przez firmę

Gant is a premium lifestyle brand offering high-quality clothing, accessories, and footwear for men, women, and kids. With a legacy rooted in American East Coast heritage and Ivy League style, Gant was founded in 1949 in New Haven, Connecticut, and has since evolved into a global brand known for blending American sportswear with European sophistication. The brand’s collections include casual and tailored apparel, outerwear, denim, and seasonal essentials, all crafted with a focus on quality, timeless design, and attention to detail.


Dane kontaktowe

2,0

Słaba

Wynik TrustScore: 2 na 5

256 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 41% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Seriously not worth the price quality…

Seriously not worth the price quality very bad forget customers service it’s joke just keep way from them

1 lipca 2024
Opinia niezależna
Logo GANT

Odpowiedź od GANT

Thank you for your feedback. We're very sorry to hear that your experience with the quality and customer service you encountered did not meet your expectations. If you have any further feedback or still need assistance, our customer service team is eager to help and resolve any concerns you may have. Please don't hesitate to reach out to us directly. Thank you for bringing this to our attention.

Oceniono na 1 z 5

Su plazo de entrega no corresponde a la…

Su plazo de entrega no corresponde a la información facilitada. Necesita mejorar.

1 sierpnia 2024
Opinia niezależna
Logo GANT

Odpowiedź od GANT

Lamentamos que el plazo de entrega no haya cumplido con lo prometido. Apreciamos tu comentario y trabajaremos para mejorar. Por favor, contáctanos a nuestro servicio de atención al cliente para resolver cualquier inconveniente.

Oceniono na 4 z 5

good quality

good quality. Happy with my purchase of a sweat shirt

22 czerwca 2024
Opinia niezależna
Logo GANT

Odpowiedź od GANT

Thank you for your positive feedback on our sweatshirts. We're delighted to hear you're pleased with the quality.

Oceniono na 1 z 5

Poor and Slow Customer Service

placed an order, mistakenly my address was wrong (PayPal used my old address when paying), i emailed straight away to inform them, two days later I get an email to say they cant change the address on the parcel, even though the parcel hasn't been dispatched.

Very disappointed customer, wont be using again

3 czerwca 2024
Opinia niezależna
Logo GANT

Odpowiedź od GANT

Thank you for your feedback. We apologize for the inconvenience you experienced with your recent order.

We understand your frustration regarding the address issue. Our team strives to accommodate changes, and we regret that we were unable to update your address after dispatch.

Please know that your feedback is important to us, and we are reviewing our procedures to prevent this from happening in the future. If there is anything we can do to rectify the situation, please let us know.

Oceniono na 5 z 5

It's really a great experience to shop with Elaine in Gant Lakeside

It's really a great experience to shopping with Elaine from Gant Lakeside. The size I wanted was out of stock in the nearby store and online. After contacting Elaine, she showed me coat pictures in the store and mailed the item to me quickly. It was a perfect shopping and chatting experience.

3 czerwca 2024
Opinia niezależna
Logo GANT

Odpowiedź od GANT

Thank you for sharing your wonderful experience with us! We are thrilled to hear that our team member could provide exceptional service!

Your feedback is greatly appreciated, and we will be sure to pass on your kind words.

We look forward to serving you again soon!

Oceniono na 1 z 5

Sehr unfreundliche Behandlung bei Gant in Binz…

Wir waren heute bei Gant in Binz/Rügen und wollten für meinen Mann ein Shirt kaufen. Die Verkäuferin ignorierte uns, obwohl der Laden komplett leer war. Im Stapel mit den Shirts war das gewünschte schmuddelig und staubig. Wir haben aufgrund dessen das Shirt in einer anderen Farbe ausgesucht. Während mein Mann anprobiert hat, maulte die Verkäuferin mich an, ich solle auf meinen Hund aufpassen, er mache die ganzen Sachen schmutzig. Mein Hund lag allerdings auf dem Boden und hatte gar keinen Kontakt zu irgendwelchen Kleidungsstücken. Wir haben dann - ohne etwas zu kaufen - den Laden verlassen. So unfreundlich sind wir noch nirgends behandelt worden und haben dann entsprechend bei Tommy Hilfiger eingekauft

19 maja 2024
Opinia niezależna
Oceniono na 1 z 5

Very late delivery

Like many reviews here , great product but awful customer service coupled with late delivery by DPD .
I ordered a sweater for my sons birthday and paid £5+ for next day delivery . The parcel was ordered on a Saturday and arrived on the following Thursday . Four working days after the order. Admittedly the Monday was a bank holiday but still three days after the BH. And that was only after I sent an email asking where it was ? I also requested my payment for next day delivery back and as yet have received no reply . Won’t order online from them again.

9 maja 2024
Opinia niezależna
Logo GANT

Odpowiedź od GANT

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced with our delivery service and customer support.

We are glad to hear that you are pleased with the product, but we regret that the delivery did not meet your expectations.

Regarding your request for a refund for the next day delivery charge, we can see that a customer service representative has already reached out to you with a resolution. We hope that this has addressed your concerns satisfactorily.

Your experience does not reflect our usual standard of service, and we appreciate your patience as we work to improve. We hope you will consider giving us another chance in the future.

Oceniono na 1 z 5

Really. Really. Bad.

Rented a pair of trousers via the GANT rental service for a wedding (as previously bought the jacket but no trousers in my size).
Delivery arrived - a jacket in a random size. Emailed gantrent several times - no response after 4 days. Also contacted the customer service team via email and phone several times - even after sending the receipt and confirmation of URL address they advised no record of rental - useless! Given wearing two jackets and no trousers seems like an extreme couture choice for a wedding, and complete lack of response from GANT I’ll presumably just keep hold of random jacket until they get in touch regarding full refund?

1 kwietnia 2024
Opinia niezależna
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Odpowiedź od GANT

Thank you for sharing your experience. We've reached out to our internal team to address this matter promptly.

Oceniono na 5 z 5

My experience with Tania who is the…

My experience with Tania who is the Manageress of Gant Woollahra has been outstanding - she gives 100 per cent attention to customers and is a pleasure to do business with - she follows up via mobile if the size I want it not in her shop, and she also has a very nice manner with not only customers, but staff as well.

13 kwietnia 2024
Opinia niezależna
Logo GANT

Odpowiedź od GANT

Thank you for your kind words! We're thrilled to hear that you had a fantastic experience with Tania, our manager at Gant Woollahra. Providing exceptional service and creating a pleasant atmosphere for our customers is always our top priority. We appreciate your support and look forward to welcoming you back soon!

Oceniono na 1 z 5

Habe vor ca 7 Monaten bei denen ein…

Habe vor ca 7 Monaten bei denen ein pullover gekauft, der nach kurzer Zeit anfing zu Flocken und stark an Farbe verlor. Nachdem ich eine Mail schrieb mit Foto wurde mir zurück geschrieben, dass man keinen Mangel erkenne und sie dementsprechend nichts machen können. Habe desweiteren auf die Sachlage hingewiesen, dass noch Garantie bestehe und ich ein recht darauf habe, dass der pullover vernünftig geprüft wird. Wieder wurde darauf hingewiesen das man anhand meiner Fotos nichts erkennen könne und sie nichts machen können. Ich werde nie wieder etwas bei denen bestellen, geschweige denn ein Produkt vom Gant.

18 marca 2024
Opinia niezależna
Logo GANT

Odpowiedź od GANT

Thank you for sharing your experience with us. We're sorry to hear about the issues you encountered with the sweater you purchased approximately seven months ago. We understand your frustration and regret any inconvenience caused. Please know that your feedback is valuable to us, and we will take it into consideration as we strive to improve our products and services. If you have any further concerns, please don't hesitate to reach out to us directly.

Oceniono na 1 z 5

Reembolso Demorado

Fiz uma compra no dia 30 de Dezembro 2023, depois fiz a devolução do mesmo pois o tamanho era demasiado grande. Nisto já passou 2 meses!!! Receberam o artigo que devolvi e ainda não fizeram o reembolso!! Não entendo o porquê de tanto tempo. Caso não me devolvam significa que me estão a roubar!!! O serviço de apoio ao cliente é o pior que alguma vez já tive. Não recomendo compras online, a politica da empresa é do pior.

23 lutego 2024
Opinia niezależna
Logo GANT

Odpowiedź od GANT

We apologise for the inconvenience caused by the delay in processing your refund. Please be assured that we are looking into this matter urgently and will ensure that your refund is processed promptly. Thank you for bringing this to our attention.

Oceniono na 1 z 5

Ik heb een baby rompertje gekocht

Ik heb een baby rompertje gekocht , maar wanneer let de fabrikant nou eens op de stof te gebruiken voor baby’s, in de GANT romper zit totaal geen rek in de stof waardoor het een ramp is om het aan te trekken , huilbuien is het resultaat, voor mij geen rompertje meer van GANT had zelfs een maat groter gekocht ! Heel slecht !!

22 lutego 2024
Opinia niezależna
Logo GANT

Odpowiedź od GANT

Thank you for sharing your experience with the GANT baby romper. We're sorry to hear that you found the fabric lacking in stretch, resulting in difficulty when dressing your baby. Your feedback is valuable to us, and we'll be sure to pass it along to our product team for consideration. If you have any further concerns, please don't hesitate to reach out to us directly.

Oceniono na 1 z 5

It's just not wort it I will never ever…

It's just not wort it I will never ever again BUY GANT again poor very poor quality. Way they charge so much money for this poor quality product I don't know. Customer service is even worse. AVOID gant spending money on this is wasting.

15 lutego 2024
Opinia niezależna
Logo GANT

Odpowiedź od GANT

Thank you for sharing your experience. We apologize for any disappointment caused by the quality of our products and the level of customer service you received. Your feedback is valuable to us, and we will strive to improve.

Oceniono na 1 z 5

Don't Order Online

Great goods, absolutely crap customer service. Sorry your order is lost and we can't be bothered helping you, but if your order turns up back at our warehouse, you'll get a refund in a few weeks. This is for an order delivered to one of their shops.
I look forward to seeing them disappear from the High St and maybe then the people who couldn't be bothered, might wish they had helped

21 lutego 2024
Opinia niezależna
Logo GANT

Odpowiedź od GANT

Thank you for sharing your experience. We regret the inconvenience caused by the lost order and the lapse in customer service. If your order is returned to our warehouse, you will receive a refund promptly. We appreciate your feedback and will strive to improve our service.

Oceniono na 1 z 5

Überteuerte China-Waren

Daunenjacke „made in China“ für 260.- Euro… völlig überteuerte China-Ware!

16 lutego 2024
Opinia niezależna
Logo GANT

Odpowiedź od GANT

Thank you for your feedback. We appreciate your input regarding our product.

Oceniono na 1 z 5

The absolute worst

Zero stars. Worst customer service I’ve EVER experienced. Ordered a jacket from the site. Didn’t get an order confirmation email but the order was processed and money was taken out my account. I decided to email them after a few days to make sure my order went through come to find out that even though the order was paid for, the order was somehow not processed. They asked if I wanted to process the order to which I agreed, but i asked them not to charge me for it. After this, it took three weeks, THREE WEEKS, of me calling, sending emails, to get ANY type of information on my order. Didn’t get a confirmation email. Didn’t get a tracking number. NOTHING!! I decided to reach out to their business page on Instagram and a day after I got an email saying my order was cancelled and that I’d be issued a refund. I WILL NEVER BUY FROM THEM AGAIN!

22 stycznia 2024
Opinia niezależna
Logo GANT

Odpowiedź od GANT

We sincerely apologise for the inconvenience you experienced with your order. We understand your frustration and disappointment. Please be assured that we are taking steps to address the issues you've raised and improve our customer service.

Oceniono na 1 z 5

NEVER EVER ORDER FROM THIS SHOP

I would give 0 stars, if it could be possible. NEVER EVER ORDER from this s... shop.
I ordered a sweater for my husband on 01.02.2024, and since then it's not shipped. What the h.... are you doing? When I call the contact telephone number - they say that it's a fake number. When I write messages to the support team - no answer. I lost my money, patience and my husband is without the birthday gift. Total embarassment and disappointment.
I WANT MY MONEY BACK.
Order number - DK001989470.

1 lutego 2024
Opinia niezależna
Logo GANT

Odpowiedź od GANT

I'm sorry to hear about your frustrating experience with our shop. We're truly sorry for any inconvenience caused. Rest assured, we're looking into this matter urgently and will do our best to resolve it promptly. Please bear with us as we investigate and work to make things right.
Our Phone number is +45 89 87 42 91

Oceniono na 1 z 5

took 4 weeks to arrive and looks…

This is an overseas company called gant gant not the English one called Gant

took 4 weeks to arrive and looks nothing like the video on facebook very disappointed. poor quality not a nice cut not a nice look

29 stycznia 2024
Opinia niezależna
Logo GANT

Odpowiedź od GANT

Thank you for sharing your feedback. We apologise for any inconvenience caused by the discrepancy between the product received and what was advertised. Your input is valuable to us, and we will take it into consideration to improve our service.

Oceniono na 1 z 5

Id give 0 stars if i could

Id give 0 stars if i could, the 2 suits i ordered (trousers and long top) were awful dreadful material and fabric, didnt realuse they were shipped from the USA ended up costing me £69, I have emailed them 7 times and all i getback is the same message "contact our team" who dont respond I think ill put this waste of money down to stupidity on my behalf for ordering on line. DO NOT ORDER FROM THIS COMPANY!!!!

29 stycznia 2024
Opinia niezależna
Logo GANT

Odpowiedź od GANT

Thank you for sharing your feedback. We regret to hear about your disappointing experience with our products and customer service. We apologise for any inconvenience caused and appreciate your patience. Please contact our team directly for further assistance.

Oceniono na 5 z 5

The staff in this shop are great to deal with

I visited the York outlet shop and was served by Hollie. It was so nice to go into a shop where the staff were obviously pleased to see you in their shop. The manager came through and she also continued with same happy disposition. It's not been a shop I have visited before but I will be returning. Especially after buying a lovely cashmere jumper

26 stycznia 2024
Opinia niezależna
Logo GANT

Odpowiedź od GANT

Thank you for sharing your positive experience at our York outlet shop. We're delighted to hear that Hollie and the manager provided excellent service during your visit. We look forward to welcoming you back soon for more wonderful finds, like the lovely cashmere jumper you purchased.

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