I had issues with my G7 pro controller. I tried the self help and ended up contacting customer services. After providing them with a video of the fault and proof of purchase they sent a new controller... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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The controllers are amazing and so much better in every way compared to the Xbox elite controllers that fall apart and get stick drift in less than a week. Also their customer service is amazing, I ha... Zobacz więcej
Ordered a G7 ZZZ edition controller, unfortunately upon arrival it had an issue with the left trigger. After contacting support they very quickly sent me a replacement without having to send back t... Zobacz więcej
Ich Hatte ein Controller von Gamesir bei dem der RT Knopf kaputt ging nach 4 Monate ich habe den kundensupport angeschrieben und sie haben mir innerhalb drei Tage ein komplett neues Gerät zugestellt... Zobacz więcej
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Amazing support!!
Got my problem solved really quick on discord, assistance from both staff and the community too!
I was overweigh by 120 pounds and…
I was overweigh by 120 pounds and Gamesir support helped me, after talking to my to my boy Soul, robin and shark over gamesir's discord I got promoted at my job, i found the love of my life and now I can use the pants I always wanted to use. Thank you gamesir support staff.
JUST BUY THE CONTROLLER I love Gamesir I tell everyone even ppl I don’t know
If you are reading reviews to see if you want to buy, JUST BUY the Gamesir controllers are amazing my first controller never got stick drift and once I notified them that I broke my controller they sent me my 1 year warranty controller and My second controller/current controller is Kaleid and it is amazing no stick drift even when I drop it it’s durable the lights are really cool and customizable. I’m already getting a 3rd controller which will be G7 Pro and it’s gonna be amazing I can just imagine how good it will be(To sum this up Gamesir controllers are one of a kinda and very customizable, also the costumer service is very good).
Great Controllers at a great price
Its amazing how much controller you can get for $100, and they support them very well both hardware and software.
I will probably buy from gamesir again 👍
This company's products live up to their descriptions, and their support team is very dedicated! I decided to return my cyclone 2 controller despite its high quality joysticks and triggers as I am used to a different type of face button. The travel on these mechanical buttons (while they are way more durable) is a bit different and i decided it wasn't
the controller for me. Despite actually exceeding my 30-day return window by a day or two, they still helped me out and gave me a full refund. Must be my lucky day. I did have to pay for return shipping, but thats fair enough to me.
A word of advice is to get customer support on discord if you have a problem, the system there seems to be much more efficient than using their support email.
Thank you GameSir
I have to say, the G7 Pro Wu-Chang Fallen Edition is one of the best controllers I’ve ever used. Its design and performance are top-notch, making every gaming session smooth and enjoyable. Unfortunately, there was a minor issue during shipping with the first unit I received. However, the GameSir support team was fantastic—they responded quickly and sent me a brand-new controller within a day. Overall, I’m extremely satisfied with both the controller and the customer service. Highly recommended!
Talking to them is a breeze!
These guys are so friendly. Feels like you are talking to your friends. My g8+ broke due to bad firmware update released on their end which they acknowledged and placed a replacement order for me and couple more folks who got their devices bricked. One of the guy had his warranty expired too. They apologised for the same as well which is very rare to see in today's industry. They are indeed customer friendly and will recommend their products.
Genuinely an upgrade from my ps4…
Genuinely an upgrade from my ps4 controller (using t3) it's one of the best controllers for a good price and the customer support is really nice and understanding
goated staff members
one of the staff members helped me while having a shipping problem and was very kind and thoughtful with helping me. would def shop here again. SHARK AND ROBIN ARE THE BEST!!!
They help very quickly
They help very quickly and solved my various issues in various months also staffs are very kind and they are chill to i love when customer support feels human and loves their job and loves to help you out
Excellent service and support
Got a product and was sent fast and with care, had a little problem with item but support got strait back to me and sorted the problem strait away 5 stars for this as you don't get better service anywhere else.
X5s - Warranty applied
I recently bought a GameSir X5s Bluetooth controller and unfortunately, it arrived with a hardware defect in the L2 trigger (ghost inputs). I was very worried because I live outside the US and using a courier service makes returns very difficult.
I contacted GameSir Support, and their response was incredible. After I sent a video showing the issue, they immediately processed a replacement order without requiring me to return the defective unit. I just received the new controller, and I couldn't be happier.
It is rare to find a company that stands behind their products like this. Highly recommended!
Super nova xinput fix
I was trying for solution to fix super nova not recognised by windows as xinput device for over 3 hours, With help from Gemini pro, youtube, reddit and they gave me a solution in 5 minutes.
The controller itself is great
The controller itself is great, but greater was the customer support, i was having trouble with diagonal buttons (possibly mix of hardware and pressing power) and the customer support helped me super fast
I have a G7 Pro
I have a G7 Pro, it’s the best controller I’ve ever owned! Amazing product and amazing support too!
T7 Pro W floral
Bought a T7 Pro W Floral controller for my Xbox one series X and it was having severe issues with the aux portport, however I contacted support via discord and within a few minutes and confirming details I was provided tracking details for my replacement. Really friendly staff and very straightforward.
Gamesir have some fantastic…
Gamesir have some fantastic controllers, backed up by excellent customer service
The problem was fixed instantly and the…
The problem was fixed instantly and the person who has been helping me was nice and fast to response
answered immediately even late at…
answered immediately even late at night, didn’t avoid responsibility to replace, asked important questions, determined wha happened, offered replacement. simple as that, 10/10
very kind support
The product is excellent, and your customer support is very kind.
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