I had issues with my G7 pro controller. I tried the self help and ended up contacting customer services. After providing them with a video of the fault and proof of purchase they sent a new controller... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The controllers are amazing and so much better in every way compared to the Xbox elite controllers that fall apart and get stick drift in less than a week. Also their customer service is amazing, I ha... Zobacz więcej
Ordered a G7 ZZZ edition controller, unfortunately upon arrival it had an issue with the left trigger. After contacting support they very quickly sent me a replacement without having to send back t... Zobacz więcej
Ich Hatte ein Controller von Gamesir bei dem der RT Knopf kaputt ging nach 4 Monate ich habe den kundensupport angeschrieben und sie haben mir innerhalb drei Tage ein komplett neues Gerät zugestellt... Zobacz więcej
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Good perfect costumer service
Excellent controllers and great service…
Excellent controllers and great service I've had many of there controllers and they are top tier the one time I've had a fault and they have sent a replacement without need to return old one top tier goods at top excellent pricing and top service highly recommend
Excellent controller + amazing customer service
I bought a controller less than a year ago, and recently noticed that the battery would die within 2 days even at full charge and unused.
Because it's within its 1 year warranty, I wrote an e-mail to GameSir about the problem. They responded really quickly, and immediately addressed the problem by sending me a replacement.
The new controller arrived within 48 hrs.
That's it. It's so easy.
10/10 would continue to patronize this company! ❤️
Ich Hatte ein Controller von Gamesir…
Ich Hatte ein Controller von Gamesir bei dem der RT Knopf kaputt ging nach 4 Monate ich habe den kundensupport angeschrieben und sie haben mir innerhalb drei Tage ein komplett neues Gerät zugestellt .
Ich finde es echt korrekt super und vielen Dank 🙏 Ich empfehle Gamesir weiter es ist speziell ein bombe Controller kann nimmer ohne ihn Hauptspiel BO7
I had a problem with my g7 pro wuchang…
I had a problem with my g7 pro wuchang edition. Messaged the team, and was able to get a completely new controller. Amazing customer service also, couldn't of handled it better
Perfect plaats voor je gaming spullen
Perfect plaats voor je gaming spullen. Goed customer service en garantie. Betere prijzen zelfs dan andere merken en dat nog is voor veel betere kwaliteit.
Best company for gaming controllers
Best company for gaming! They make good products and back them up I have a total of 4 game sir controllers and love them all.
Even had a bumper go out on one and they replaced it! (In warranty)
Amazing support
Amazing support. Usually non existent with third party controller support. But these guys made it so incredibly painless.
Wow!
Great So Far......
Following a terrible experience with Sony controllers, I tried Gamesir after reading online reviews - and wasn't sorry.
For a controller under £20, the quality is great (much better than Sony branded controllers) and feels more robust when in use. I have yet to test it over a prolonged period but after a week, the signs are good.
Branded controllers are expensive and (if Sony is anything to go by) they build them to fail so they have to be replaced at more than £60 each. Stick drift on the PS5 is alarmingly widespread - cheap sensors apparently. If the Gamesir replacement lasts 2 years, I'll be happy for the price paid.
This Controller is Awesome
This Controller is Awesome
I would like to provide some feedback on the design. The D-pad can be a little sticky, occasionally resulting in accidental inputs. Additionally, the bumpers and triggers are positioned very close together, which can also lead to unintended button presses. These issues occur sporadically, but I wanted to bring them to your attention.
I am giving your customer service 5 stars. After owning the controller for four months and experiencing the issue with the left bumper sticking, your team resolved the matter quickly and sent a replacement after just a few emails.
Very halpful
I had issues with my gamesir t7 pro and they helped me with warranty
Had an issue with my controller but…
Had an issue with my controller but Gamesir took very good care of me. 10/10 experience thank you
the customer service is amazing and controller is good
controller is def worth the 80$ better than every controller out there.it feels smooth no stick drift its amazing.the customer service/support was great fixed my problem in seconds
I was given a faulty gamepass ultimate
I was given a faulty gamepass ultimate with my controller. I contacted gamesir about my problem and within 24 hours I was given a working code with no issues. This is how customer support should be like with gaming equipment.
Bought a controller which is great…
Bought a controller which is great really nice to use
Unfortunately went faulty after only 3months contacted gamesir support provided evidence of fault and new controller sent and arrived very quickly top notch customer care thank you
Cyclone 2 Left Joystick Issue
There was a problem with my left joystick on the Cyclone 2 controller where it wouldn't make a clicking sound when pushing the stick in. I joined the discord and chatted in the customer support channel to the staff members, and they quickly helped resolve my situation. I sent the controller back to one of their locations, and they sent me a new controller when I gave them the tracking number. I appreciate how they handled my issue and quickly gave me a new controller after I provided evidence that it wasn't working properly. Thanks to Robin and Shark in the discord!
Wonderful Gamepad, After Sales Service
Well, after going through a bit research I book one gamepad on Amazon that is gamesir g8 plus. I was specially into android emulation gaming and this proved really Wonderful Gadget. It has many different modes to switch and bluetooth to connect with other devices as well. I also connected it to tv to play Jio Cloud Gaming and Nebula Cloud along with Xbox Cloud Gaming as well.
But in Jan 2026 one firmware update messed with the gamepad and the battery didn't last that long thereafter. After going through reddit support I visited their Discord and post this. I was connected by one of the mods and after screenshots of issue I was being offered a new gamepad. And after just some days I received it by local post by just paying minimum taxes.
Thank you for such a commitment towards consumers and helping right away. This has been amazing company I came across with following the commitments as after service. 🙏
They make very good controllers and the…
They make very good controllers and the customer support on discord is very good, shipping is also fast
Gamesir had amazing customer service
Gamesir had amazing customer service, they, asked what my problem was, asked me to send proof of it breaking and sent the new controller after. Always replied within 24 hours as well
Excellent service and product
I purchased a Game Sir G7 HE controller in 2025. After only 8 months, the L3 button malfunctioned. When I contacted Game Sir via Discord, I was assisted by a very helpful agent named "Game Sir Soul." They quickly verified my warranty and arranged for a replacement to be sent out, which arrived just 7 days later.brilliant controllers"especially the hall effect technology"
Big thanks again to GameSir, Soul, and the entire team.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








