Love this company. They fulfill orders rather quickly. But their customer service is wonderful. So compassionate and efficient. With much common sense and not just to upsell something. They stand by t... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Emma was the person who answered my phone call. She was extremely nice about asking my name, etc. She helped me so much with my order and was very efficient. Emma was fantastic and made me laugh an... Zobacz więcej
Shipping of Heat sensitive items is not at all good! They use DHL for shipping and then that company transfers the package to USPS. So, it sits for a couple days not going anywhere. I have complaine... Zobacz więcej
I had the pleasure of working with Rachel T. and I couldn't be happier with her! She was professional, attentive and genuinely went above and beyond to help me. She made everything feel easy and str... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Fullscript is a leading platform that empowers whole person care by bringing providers and patients closer together. We provide access to the best, most clinically-effective supplement brands, industry-leading diagnostic tests, and advanced digital tools—all in one place. All so it’s easier for providers to personalize plans, and easier for patients to follow them.
Dane kontaktowe
360 Albert St., K1R 7X7, Ottawa, Kanada
- 1 866 807 3828
- practitioner-support@fullscript.com
- fullscript.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 47% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Jasmyne W has been the best agent to…
Jasmyne W has been the best agent to help Troubleshoot and problem solve! Professional and kind, she answered all of my questions and helped solve some notification issues I was having. Thanks, Jasmyne!

Odpowiedź od Fullscript
Long time satisfied customer
We have been purchasing from Emerson Ecologics for several years and never have any complaints. The products are of high quality, the shipping (even the non expedited shipping) is fast and usually arrives in 1-3 days, and the customer service is amazing. Bron assisted us on a call the other day and he went above and beyond to make certain that all our questions were answered. Very satisfied with his top notch level of customer service.

Odpowiedź od Fullscript
Courteous and helpful.
Pia was courteous, knowledgeable, and helpful.

Odpowiedź od Fullscript
Jade G
Jade G. was so helpful! She took the time to answer all my questions and made the whole process really easy. I really appreciated her patience and clear communication. She even took the time to email me after our call got disconnected. Absolutely great customer service!

Odpowiedź od Fullscript
Emma was absolutely amazing
Emma was absolutely amazing! She went above and beyond to assist me. She was friendly, helpful, and understanding of my situation. Thank you so much for your help Emma!

Odpowiedź od Fullscript
Curtis was amazing
Curtis was amazing. Very nice and pleasant. He knew all the inventory. A really nice guy. I loved to work with him again.

Odpowiedź od Fullscript
This is the second time I have received…
This is the second time I have received excellent technical support from Fullscript. I rely daily in my patient care on the high standards of well tested supplements and herbal formulas Fullscript efficiently provides.

Odpowiedź od Fullscript
I HAD LEO HELP WITH MY ORDER.
I HAD LEO HELP WITH MY ORDER.
USING THE ONLINE HAS BECOME A NIGHTMARE! NOTHING LIKE IT USED TO BE. HARD TO FIND PRODUCTS. ETC.
LEO NEW HOW TO HELP AND TAKE AN ORDER!

Odpowiedź od Fullscript
Helpful customer service agent!
Curtis was so helpful! Accomplished what I needed in a short period of time. I appreciate Fullscript's great customer service, ease of ordering, and helpful agents.

Odpowiedź od Fullscript
Hailey was helpful to answer my…
Hailey was helpful to answer my questions as quickly and thoroughly as possible, and resolved my problem quickly as well.

Odpowiedź od Fullscript
My experience with Fullscript
Bron was very efficient and helpful with my enquiries, the call was answered very quickly so not much waiting time. I was very satisfied with the way everything was handled.

Odpowiedź od Fullscript
She was efficient
She was efficient, however, did not repeat back to me what the order was, as is usually done. One could have a number off on the item, and not know there was a mistake in the order. It helps to have the person repeat what the actual item is back to me.

Odpowiedź od Fullscript
Good products but stingy, slow shipping options
I wrote a review earlier in the year acknowledging Fullscript's great array of products while lamenting their poor choice of shipping company.
I always qualify for free shipping but quickly learned that that means the slowest possible shipping option (DHL) so that my first shipment (of temperature-sensitive products in the summer) took almost two weeks to arrive.
I learned my lesson & next order paid the expedited shipping fee. Again, Fullscript used DHL, whose tracking leaves much to be desired; that order took a week to arrive.
I placed another order a few days ago, again paying for "fast" shipping. And, again, this order is coming via DHL & may be here in about a week. I can't tell on DHL's tracking app where my order is, but I do know that I literally could drive to their warehouse in Phoenix, & back, in two days.
Fullscript seems like a good company, offering good products & decent customer service. I cannot understand why they won't hook up with a faster, far more reliable shipping company. I think their customers deserve that, especially given the nature & sensitivity of the products they sell.

Odpowiedź od Fullscript
Hailey was quick and efficient on…
Hailey was quick and efficient on helping me with a shipping issue. Much appreciated!

Odpowiedź od Fullscript
I love using Fullscript
I love using Fullscript! It's a great platform with great customer service!

Odpowiedź od Fullscript
I had thoroughly satisfying experience…
I had thoroughly satisfying experience with the staff person reviewing my supplement order. He was
knowledgeable and responsive. I totally recommend
this company for their great service.
Alidra Solday, LCSW

Odpowiedź od Fullscript
Rhiannon E was terrific!
Rhiannon E was able to troubleshoot my issue of a missing product from an order without much info from me, being away from my computer at the time. Was very responsive and efficient, very pleasant.

Odpowiedź od Fullscript
everything transferred lickity split
I recently moved states and had to trouble shoot information online. The support made quick updates and we had everything transferred lickity split. That's low key The Flash vibes for the Padawan's.

Odpowiedź od Fullscript
Had a great experience with Curtis...
I really like the idea that if there is a misunderstanding about an order made by phone, that a recording of the call can be readily accessed to determine the accuracy of the order fill.
Curtis was more than willing to listen to a recording a previous order and make an adjustment/change to the billing. That's the kind of help that's good to see.

Odpowiedź od Fullscript
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







