Friendlywater Recenzje 

50
•
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Peter visited us, was professional and helpful in answering question I had. Never did I feel pushed into making any decision. Just a factual, honest conversation. The work was booked in and within two... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Very easy to book a replacement softener that covers our needs, staff know their products and give sound advice to help customer. Only a short lead-in time for fitting. The engineer was working in ve... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Water softener, water filter and three way tap. Fabulous service from Carl who did the site visit and from the fitter. However slightly miffed that the first contact after fitting from the company w... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I first dealt with Friendly Water 18 years ago and found their sales and service brilliant at the time. I've just replaced a water softener again found their service to be exemplary. Good needs analys... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca wyposażenia do zmiękczania wody

Napisane przez firmę

Water treatment systems for homes and businesses. Water softeners, water filters, water pressure booting. Independent water treatment experts. More than 40 years experience.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

50 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(50)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 23

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Highly recommended Friendly Water

Our old water softener had packed in and being 25 years old it had lasted well. Time for a new one - and Friendly Water were superb when booking the visit and attending to deliver a straightforward easy to understand quote. No hard sell - just a no nonsense purchase. The installation was so smooth and the new unit is much more efficient. We don’t miss the hard water!
Many thanks Friendly Water
North London house owner.

7 kwietnia 2026
Opinia niezależna
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Odpowiedź od Friendlywater

Thank you so much for this excellent review! We know that replacing an appliance after 25 years can feel daunting, so we always aim to make the process as straightforward, transparent, and pressure-free as possible. It is wonderful to hear that you are already noticing the increased efficiency of your new unit. Thank you for choosing Friendly Water!

Oceniono na 5 z 5

Expert advice and installation

After 18 years use our old softener stopped functioning. Friendly water came out to review the site and recommend a softener that would provide a high water flow for a large house with pressurised water system. Installation was done well and the system has performed excellently. They were a great example of an expert giving objective advice and then doing what they said they would

14 maja 2026
Opinia niezależna
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Odpowiedź od Friendlywater

Thank you so much for this fantastic review! 18 years is a wonderful lifespan for a softener, but plumbing technology has certainly evolved since then. Modern high-flow systems require a specific touch, so we are thrilled that our team could provide the precise expert advice and system your large home needed. 'Doing what we say we'll do' is a core value of ours, and we appreciate you recognizing that. Enjoy the excellent performance of your new softener!

Oceniono na 5 z 5

Fitting a quooker tap

Excellent service

25 lutego 2026
Opinia niezależna
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Odpowiedź od Friendlywater

Thank you for the wonderful feedback! We pride ourselves on delivering excellent service for high-quality installations like Quooker taps. We appreciate your business!

Oceniono na 3 z 5

I asked your guy to separate the two…

I asked your guy to separate the two houses supply. He couldn't understand or he didn't want to understand. He showed his frustration which I was scared that either he will hit me or walkaway. I just left and now if there was a leak on my side, the main has to close, stopping supply on both sides, which defeats the purpose. Yes he has made sure that soft water is only for my side if the house. Not happy at all. Don't remember the date of installation. Just guessed it

19 sierpnia 2025
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Odpowiedź od Friendlywater

Thank you for your review. Yes, there was some miscommunication about what the customer required when the survey was originally done in April. We successfully achieved what the customer wanted on the day of the install and the customer was happy. Regards. Friendly Water

Oceniono na 5 z 5

Absolutely fabulous customer service

Absolutely fabulous customer service, knowledgeable and very experienced.

From the owners down to the receptionist and Sales team as well as the fitters just superb.

Friendly water have completely encompassed the name into their staff and level of service.
We moved our business from Kinetico to friendly water and it was the best solution for all our plumbing and water softener needs.
Fast, efficient and most definitely friendly service by far compared to Kinetico.
Would recommend them highly.

4 sierpnia 2025
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Odpowiedź od Friendlywater

Thank you very much for such a great review. Kind regards, Pure Choice

Oceniono na 5 z 5

All in all, excellent!

Great pre-sales service from Karl - really valued the time he spent with us to assess our needs and recommend the best solution. From then, getting the softener installed inside 3 weeks was great and you did a wonderful install - clean, tidy, swift, and keeping us well informed.

4 lipca 2025
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Odpowiedź od Friendlywater

Thank you so much for your kind review! We are delighted to know you're happy with our service.
Please don't hesitate to reach out to us in the future for any service arrangements, salt deliveries, or any questions you may have about your new system. We look forward to hearing from you.
Best regards,
Friendly Water

Oceniono na 5 z 5

Expertise

Arrived on time. Did the job as agreed. Explained things to us. All good. Very friendly team.

3 lipca 2025
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Odpowiedź od Friendlywater

Thank you so much for your kind review! We are delighted to know you're happy with our service.
Please don't hesitate to reach out to us in the future for any service arrangements, salt deliveries, or any questions you may have about your new system. We look forward to hearing from you.
Best regards,
Friendly Water

Oceniono na 5 z 5

Highly recommend

They did exactly what they said in the tin. Appointment made for quote and they turned up on time. They came on the installation date as agreed and on time. They fitted the filters and left the place clean. I know this is highly unusual but it did actually happen! Highly recommend

8 maja 2025
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Odpowiedź od Friendlywater

Thank you for such a great review. We are happy to be of service. Kind regards, Friendly Water

Oceniono na 5 z 5

Professional and quick to answer any questions, even after installation

They came to the house for the quotation and explained everything that had to be done. Really detailed explanations. The installation was professional and the plumber was friendly giving me the time to decide on small details. We had water softener, water filter and new tap installed, really happy with the new water system.

21 marca 2025
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Odpowiedź od Friendlywater

Thank you very much for the great review! We truly appreciate your positive feedback and are so glad to know that we could be of service.
We look forward to the opportunity to assist you again in the future.

Oceniono na 5 z 5

From start to finish professional…

From start to finish professional service. The engineer who installed water softener and water purifier did an excellent job, and cleaned thoroughly post works.

20 marca 2025
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Odpowiedź od Friendlywater

Thank you very much for such a great review. Kind regards, Friendly Water

Oceniono na 5 z 5

Clear advice and pricing, tidy work done.

Clear advice and pricing. Good service from initial contact through to installation.
Tidy work and no surprises in work done or pricing.
Would absolutely recommend.

19 lutego 2025
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Odpowiedź od Friendlywater

Thank you for the great review.

Oceniono na 5 z 5

Great service from FriendlyWater

FriendlyWater did a fantastic job installing our water softener. The team was professional, efficient, and took the time to explain everything. Installation was smooth, and we’ve already noticed a big improvement in water quality. Highly recommend!

25 lutego 2025
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Odpowiedź od Friendlywater

Thank you for such a nice review. Yours, Friendly Water

Oceniono na 5 z 5

Genuine experts that really know their business.

Peter Hines conducted a full survey of our fresh water arrangements and came up with a comprehensive solution to provide softened water to the house, whilst having potable water, through a reverse osmosis plant, at our sink, plus a new tap. It was rather more complicated than usual. We discussed the work required, the cost, and agreed a date for installation. This was all noted down in long hand and signed. Two weeks ago, Jim, a very experienced plumber, came and fitted the system in a day and all has been working perfectly since. Friendly Water are true professionals and a trustworthy, reliable company. Highly recommended.

20 stycznia 2025
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Odpowiedź od Friendlywater

Thank you for a great review. Yours, Friendly Water

Oceniono na 5 z 5

A company that knows what it’s doing

The team at friendly water have an in-depth knowledge of the different types of water softeners on the market and can give good solid advice about what might suit a particular customer. The ordering and installation process all went smoothly and I’m now enjoying much soft water after my old machine was replaced by the one recommended by friendly Water.

2 stycznia 2025
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Odpowiedź od Friendlywater

Thank you for a great review. Yours, Friendly Water

Oceniono na 5 z 5

A totally professional softener and…

A totally professional softener and water filter installation.
Excellent workmanship and attention to detail in a small bungalow environment. No hesitation in recommending Friendly Water.

29 listopada 2024
Opinia niezależna
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Odpowiedź od Friendlywater

Thank you for the great review. Yours, Friendly Water

Oceniono na 5 z 5

A delightful experience overall!

From the initial visit to review the requirements and advise on best options to the communications and final installation work was thorough, helpful and very efficient. Very clean and tidy finish! Would recommend Friendly Water highly.

17 grudnia 2024
Opinia niezależna
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Odpowiedź od Friendlywater

Thank you for such a nice review of our work. Kind regards, Friendly Water

Oceniono na 5 z 5

Reliable and professional company

Good professional advice from Carl on initial visit, then smooth installation by Jimmy of Hague Maximiser 410 to replace our 15-year old water softener. We now have strong and consistent water flow, in all a vast improvement. Friendly Water is a well-established and reliable company, highly recommended.

4 grudnia 2024
Opinia niezależna
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Odpowiedź od Friendlywater

Thank you for such a great review. Kind regards, Friendly Water

Oceniono na 5 z 5

Friendly Water are great

Friendly Water provided an excellent, complete service. From design, installation, commissioning and after care. All the staff are friendly and professional. Great Value. Thank you

1 listopada 2024
Opinia niezależna
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Odpowiedź od Friendlywater

Thank you for the nice review. Kind regards, Friendly Water

Oceniono na 5 z 5

Professional and reliable company

I had previously been told by a plumber that it may not be possible to install a water softener in my house, but when Friendly Water arrived, they did a thorough check of everything and explained how it would be possible. They then installed the system within half a day.

16 września 2024
Opinia niezależna
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Odpowiedź od Friendlywater

Thank you for the great review. Kind regards, Friendly Water

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