Fresh Sends Recenzje 

1063
Wynik TrustScore: 3.5 na 5

3,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I have had the best experiences with Fresh Sends! I ordered a Mother's Day bouquet and another bouquet for my best friend, and both were absolutely beautiful! The customer service is also extremely ki... Zobacz więcej

Oceniono na 1 z 5

LATE DELIVERY ON VALENTINES DAY. This business does not take ownership over late deliveries. They'll tell you that it's the third party's fault. Despite having placed my order early January, my Valent... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

These jokers were the worst. I've waited two different days for deliveries that never showed up. I'm in Brooklyn, NY, they deliver through Fed Ex which is clearly a mistake. Run, don't walk, away from... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My mother is going thru chemo and I wanted to brighten her day, she couldn't rave enough about the flowers :-) My mother and father both commented how fresh and colorful the bouquet was. Thank you for... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawa kwiatów

Napisane przez firmę

Fresh Sends is setting out to freshen up the cookie-cutter gifting industry. No more cookie-cutter arrangements, no more arbitrary delivery fees, no more stale packaging, and no more scrolling through Yelp to find the best florist your recipient's city. With just two, ever changing bouquet options to choose from, Fresh Sends simplifies the buying process with an effortless online shopping experience that takes less than five minutes from start to finish. Say hi to your new go-to gifting brand!


Dane kontaktowe

3,7

Średnia

Wynik TrustScore: 3.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,7

Wszystkie recenzje

(1063)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 6

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I have had the best experiences with…

I have had the best experiences with Fresh Sends! I ordered a Mother's Day bouquet and another bouquet for my best friend, and both were absolutely beautiful! The customer service is also extremely kind and helpful! I highly recommend

29 maja 2026
Opinia niezależna
Oceniono na 1 z 5

Birthday Flowers Never Delivered

Ordered birthday flowers that were supposed to arrive Thursday, April 30, but they were never successfully delivered despite delivery instructions and building access information being provided. After multiple failed attempts, I learned the shipment was marked weekday-only delivery, meaning the next attempt would not have been until Monday. I ultimately had to reroute the package to a FedEx pickup location so my friend could retrieve her own birthday flowers herself. Extremely disappointing experience for a premium gifting service.

30 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Amazing customer service!

Amazing customer service!! There was a mixup with the delivery date and customer service got back to me on the same day and had my products delivered the very next day! I always recommend and my go-to for flower delivery!

4 grudnia 2025
Opinia niezależna
Oceniono na 4 z 5

Lily was THE BEST customer service…

Lily was THE BEST customer service person ever. I won a bouquet in the “Give Them Their Flowers” competition and the first batch came and sat out in the grass because FedEx never notified me about them.
I called but they respond to emails, Lily was amazing. She shipped a replacement and FedEx dropped the ball again, mishandled and damaged. Third time was a charm! BEAUTIFUL flowers, received a text that they were coming and was in tears as I opened an AMAZING and beautiful bouquet of roses and some others with greens.
I’m so proud and happy. My car now has a “fresh sends” sticker on the bumper.
Gorgeous packaging too!

20 sierpnia 2025
Opinia niezależna
Oceniono na 3 z 5

Beautiful but

Beautiful arrangement, however, the "specialty" bouquets are overpriced, especially with an additional $25 for shipping. Pretty, but likely won't order again.

8 maja 2025
Opinia niezależna
Oceniono na 5 z 5

10/10 experience

I was in military training away from home but fresh sends helped exponentially. I sent a friend a bouquet and we were both so surprised and happy with all aspects. From the packaging, stem quality to the attention to detail and care in the card note provided, everything was handled proficiently. Hope to be ordering again soon!

12 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

The place says sorry that’s it sorry and makes excuses

Crushed, brown, and limp. Over priced for the lack of quality. Overnighted flowers do not come in that state unless hey looked like that prior to shipping. My kids were ripped off. They could have gone to any other place a purchased fresher flowers.

11 maja 2024
Opinia niezależna
Logo Fresh Sends

Odpowiedź od Fresh Sends

Hey Donna! We truly are sorry to hear that your flowers arrived in poor condition. Rest assured, we never send out flowers from our warehouse that are below our quality standards. Some pretty crazy things can happen in transit that, occasionally, can result in sad flowers. We are always open to hearing where you think we can improve and of course do whatever we can to make it right when there has been a disappointing experience! If you haven't reached out to hello@freshsends.com yet, please do, we would love to walk you through your options to make it right!

Oceniono na 2 z 5

beautiful packaging not pretty flowers

Very beautiful packaging. The flowers not so much. The first set was for a birthday gift and they arrived and only a few of the buds had bloomed. I had to go out and spend more money on another companies flowers because it was embarrassing to give that to someone. I kept them for myself and waited for them to bloom. They never did until the few that did died. I asked asked for my money back and they said they had a 72 hour return policy, which is interesting since it took longer than that to see if they would bloom. Instead they sent replacement flowers which was not what I wanted and a little too late for the reason I bought them. The replacement flowers were not the same level I had purchased and showed up already wilting and almost dead. Won’t use their company again. You can get much cheaper and prettier flowers just about anywhere else and with a vase.

28 lutego 2024
Opinia niezależna
Logo Fresh Sends

Odpowiedź od Fresh Sends

Hey there Makayla! So sorry to hear that you were disappointed with your experience. Shipping flowers overnight cross country can be tough, but we do what is in our power to make it right when someone had a disappointing experience. We hope you might try us out again in the future but if not, we appreciate you giving Fresh Sends a try!

Oceniono na 5 z 5

I accidentally put the wrong delivery…

I accidentally put the wrong delivery address and was so worried my loved ones wouldn’t get my package. They were on my email
first thing in the morning after my email and fixed my mistake. I’m so grateful! Will definitely use FRESHSENDS again!

20 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

I love everything about Fresh Sends!

I love everything about Fresh Sends, from packaging to product. They have turned the gift of flowers into a full experience. The quality of flowers has always been top notch, the bouquets are beautiful, and their customer service is amazing! Couldn’t recommend more!

14 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

Change in order

I made an order, my first, and right after I realized I actually was not gonna be available for the delivery date so I emailed them to ask if I could move the date and their customer support responded quickly they were so helpful, kind and understanding . They helped me change the delivery date and I can’t wait to receive them !

19 października 2023
Opinia niezależna
Oceniono na 5 z 5

Impressive Customer Service

Impressive Customer Service

Had an issue with my order and Ben and team was able to help me with everything. Response is prompt and definitely not a bot! Thank you~

19 października 2023
Opinia niezależna
Oceniono na 5 z 5

The cutest delivery 🫶🏻

My daughter sent me these flowers for my birthday and it was the sweetest surprise in the cutest packaging! I had never heard of this company prior but will definitely use them in the future 🫶🏻

12 października 2023
Opinia niezależna
Oceniono na 5 z 5

Absolutely perfect

My friend absolutely adored her flowers. The customer service was impeccable as I was having some technical difficulties/ error messages when ordering. I love this idea and I would 10/10 recommend to anyone. Perfect for any event or moment.

5 października 2023
Opinia niezależna

Doświadczenie Trustpilot

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